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Opiniones de Rocco Forte Hotel Savoy

5 out of 5
Rocco Forte Hotel Savoy
Piazza Della Repubblica 7, Florence, FI

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 124 de 164 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 34 de 164 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 164 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 164 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 164 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

8.8/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Dayanara

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo me gustó
Se hospedó 2 noches en agosto de 2023
Respuesta de Salvatore-Vittorio Galentino, el 10 sept. 2023
Dear Dayanara,Thank you very much for your recent visit and for your lovely review.We are delighted you had an excellent stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

Jose

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en abril de 2022
Respuesta de Salvatore-Vittorio Galentino, el 24 abr. 2022
Dear Jose, Thank you very much for your recent stay with us. Looking forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

8/10 Bueno

Rafael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en junio de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
extraordinario
fantástica estancia. el personal es extremadamente atento. nos resolvieron absolutamente todo el viaje. me quedaría siempre acá

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I´ve had better 5 stars.
To be honest I think the hotel is just to expensive to what it offers. Rooms on the second and third floor facing the backstreet are super noisy, you can hear all the noise on the street and the bathrooms are a bit unconfortable.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ok Hotel.
Ok hotel not more. The only great thing is that is in the heart of Florence.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente estadía claro que me volvería a hospedar.

10/10 Excelente

Mariolga, CARACAS VENEZUELA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
EXTRAORDINARIO
RECOMENDABLE 100% EL HOTEL TIENE EXCELENTE UBICACION , LAS HABITACIONES SON PEQUEÑAS PERO ESTAN EN MUY BUEN ESTADO . SU PERSONAL MUY AMABLE Y EFICIENTE. LO REPETIRIAMOS SIN PENSARLO. LA GERENTE MUY PENDIENTE DE LOS CLIENTES.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto
Un hotel perfecto con la mejor situacion. El personal muy atento y las habitaciones impecables!!

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great service- especially the concierges, great location, nice room, great restaurant
Se hospedó 2 noches en abril de 2024
Respuesta de Salvatore-Vittorio Galentino, el 20 may. 2024
Dear Mr Robert,Thank you very much for your wonderful feedback.It is a great pleasure for us to learn you had a great stay and that you appreciated our warm and efficient service. Looking forward to welcoming you back in the near future. Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service and a great location!
Se hospedó 2 noches en abril de 2024
Respuesta de Salvatore-Vittorio Galentino, el 25 abr. 2024
Dear Robert,Thank you very much for your lovely review.We are delightd you had a grat stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

Salah, SAFAT

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, Clean rooms, in the middle of everything you want to buy or see.
Se hospedó 2 noches en marzo de 2024
Respuesta de Salvatore-Vittorio Galentino, el 24 mar. 2024
Dear Salah,Thank you very much for your recent visit and for your lovely review.We are delighted you had an excellent stay with us and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

Sandra

Se hospedó 3 noches en febrero de 2024
Respuesta de Salvatore-Vittorio Galentino, el 29 feb. 2024
Dear Sandra, Thank you very much for your recent stay with us and for your lovely feedback.Looking forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

LUCIANA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Salvatore-Vittorio Galentino, el 17 feb. 2024
Dear Ms Luciana,Thank you very much for your lovely review.We look forward to welcoming you back to our hotel in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muito boa. Porém, o hotel fica localizado em uma praça muito movimentada e barulhenta. O café da manhã e a alimentação no quarto não é compatível com um hotel de luxo
Se hospedó 5 noches en diciembre de 2023
Respuesta de Salvatore-Vittorio Galentino, el 27 dic. 2023
Dear Guest,Thank you very much for your recent visit and for sharing your valuable feedback.We are pleased to learn you had a good overall experience with us , however we are indeed sorry to hear that you felt disappointed with some aspects of your stay. Please accept our sincere apologies for that. At the Hotel Savoy we have a wide range of room categories and we will definitely do our utmost to address your concerns the next time you stay with us.Your feedback has been shared with the relevant departments and ,with the desire to focus on more positive experiences, the team and I very much look forward to the opportunity to welcome you back on a future occasion.Kind regards,Salvatore-Vittorio Galentino

8/10 Bueno

mastercard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Salvatore Vittorio Galentino, el 28 nov. 2023
Dear Guest,Thank you very much for your recent visit.We are very pleased you had a good stay with us and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Savoy, Florence
Thoroughly recommend the hotel. Clean, fantastic location and brilliant service!
Se hospedó 1 noche en agosto de 2023
Respuesta de Salvatore-Vittorio Galentino, el 30 ago. 2023
Dear Guest,Thank you very much for your recent stay with us and for taking the time to share your wonderful feedback.We are delighted you had an excellent stay and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

Arun

Se hospedó 4 noches en julio de 2023
Respuesta de Salvatore-Vittorio Galentino, el 9 ago. 2023
Dear Mr Puri,Thank you very much for your lovely review.We are delighted you had an excellent stay and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A very nice hotel at a very convenient location.
Se hospedó 4 noches en mayo de 2023
Respuesta de Salvatore-Vittorio Galentino, el 22 may. 2023
Dear Mr Andrew,Thank you very much for your lovely review.We look forward to welcoming you back to our hotel in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

8/10 Bueno

William

Se hospedó 3 noches en mayo de 2023
Respuesta de Salvatore-Vittorio Galentino, el 30 may. 2023
Dear Mr Chalmers,Thank you very much for your lovely review.We are delighted you had a good stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

Jacqueline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only bad part of our experience was when we checked in they told us there was free breakfast. So we ate breakfast all days. When we checked out we were charged 50 a person for breakfast because when you book with Expedia breakfast is not free. We were mortified spending hundreds of dollars for breakfast that was only so-so, when you can eat in Florence very inexpensively.
Se hospedó 2 noches en mayo de 2023
Respuesta de Salvatore-Vittorio Galentino, el 8 may. 2023
Dear Mrs Jacqueline,Thank you very much for your recent visit and for taking the time to share your valuable feedback. May we firstly thank you for your 5 out of 5 rating, we are very glad that overall you had great stay. On the other hand , we were very sorry to learn about the issue experienced with the breakfast charges. The rate you selected was indeed room only, however we would like to extend our sincere apologies whether this was not communicated to you accurately. As a gesture of goodwill we have refunded the full breakfast charge to the credit card on file and we very much look forward to the opportunity to welcome you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice and clean room. All of staff is so friendly. I would definitely like to come back to this hotel
Se hospedó 4 noches en abril de 2023
Respuesta de Salvatore-Vittorio Galentino, el 17 abr. 2023
Dear Mr John,Thank you very much for your wonderful review.We are delighted you enjoyed your room and appreciated our warm service.We look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

Eefje

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Salvatore-Vittorio Galentino, el 17 abr. 2023
Dear Eefje,Thank you very much for your lovely review.Looking forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect
Thank you
Se hospedó 4 noches en febrero de 2023
Respuesta de Salvatore-Vittorio Galentino, el 7 mar. 2023
Dear Mr John,Thank you very much for your recent stay and for your wonderful review.We are delighted you had a great stay and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

Gregory

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely impeccable. One of the nicest stays ever. All staff were so kind and always at the ready to assist. Unexpected and delightful touches throughout our experience. Bravo!
Se hospedó 3 noches en febrero de 2023
Respuesta de Salvatore-Vittorio Galentino, el 2 mar. 2023
Dear Gregory,Thank you very much for a truly wonderful review.We are absolutely thrilled to read you had "one of the nicest stays ever" and we sincerely appreciate your positive feedback , from the "delightful touches" to the warm and efficient service delivered by the team.We look forward to welcoming you back in the near future. Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

ilker

Se hospedó 1 noche en febrero de 2023
Respuesta de Salvatore-Vittorio Galentino, el 2 mar. 2023
Dear Ilker,Thank you very much for your lovely review and for your 10 out 10 score.We are delighted you had a great stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent service
We had an excellent trip and staff couldn’t do enough to make our stay memorable (they really spoilt my partner who had a birthday during our stay)
Se hospedó 3 noches en febrero de 2023
Respuesta de Salvatore-Vittorio Galentino, el 2 mar. 2023
Dear Stephen,Thank you very much for your wonderful review.We are sincerely grateful you chose the Hotel Savoy to celebrate your partner's birthday and so pleased to read you had a "memorable" stay.We hope to be able to welcome you back soon , for another special occasion maybe?Bet regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

ilker

Se hospedó 3 noches en febrero de 2023
Respuesta de Salvatore-Vittorio Galentino, el 2 mar. 2023
Dear Ilker,Thank you very much for your lovely review and for your 10 out 10 score.We are delighted you had a great stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager

10/10 Excelente

Miray

Se hospedó 1 noche en octubre de 2022
Respuesta de Salvatore-Vittorio Galentino, el 20 oct. 2022
Dear Miray,Thank you very much for your recent stay with us and for your review.We are looking forward to welcoming you back the next time you visit Florence.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

10/10 Excelente

Sun Gun, Chicago

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Sergio

Se hospedó 2 noches en agosto de 2022
Respuesta de Salvatore-Vittorio Galentino, el 20 oct. 2022
Dear Mr Sergio,Thank you very much for your recent stay with us and for your review.We look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

10/10 Excelente

Vince

Se hospedó 1 noche en agosto de 2022
Respuesta de Salvatore-Vittorio Galentino, el 30 nov. 2022
Dear Mr Vince,Thank you very much for your lovely review.We are delighted you had an excellent stay with us and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

10/10 Excelente

Beate

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tolle, zentrale Lage! Sehr zuvorkommendes, nettes Personal!
Se hospedó 4 noches en julio de 2022
Respuesta de Salvatore-Vittorio Galentino, el 17 jul. 2022
Dear Beate, Than you very much for your wonderful review. We are delighted you enjoyed your stay with us and we all look forward to your next visit. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

8/10 Bueno

LUIS

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Superb location, very attentive staff. Rooms could receive a bit of an upgrade on amenities and overall hotel maintenance.
Se hospedó 3 noches en julio de 2022
Respuesta de Salvatore-Vittorio Galentino, el 17 jul. 2022
Dear Mr Luis, Thank you very much for your lovely review. We are delighted you enjoyed our very central location and that appreciated the service provided. We look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

8/10 Bueno

Farahnaz

Le gustó: Limpieza
No le gustó: Servicios
Se hospedó 8 noches en mayo de 2022
Respuesta de Salvatore-Vittorio Galentino, el 30 nov. 2022
Dear Farahnaz,Thank you very much for your lovely review.We are delighted you had a great stay and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

2/10 Terrible

Gary, califon

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en abril de 2022
Respuesta de Salvatore-Vittorio Galentino, el 30 nov. 2022
Dear Mr Gary,Thank you for taking the time to share your valuable feedback. We are very sorry to learn that you felt disappointed with some aspect of your recent stay.Please feel free to share any additional details directly with me as I would be more than glad to look after your future reservations.We do hope you will give us the chance to welcome you back on a future occasion.Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

10/10 Excelente

Helal

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
لا يفوتك
فندك كلاسيك ،، ممتاز خدمه ممتازه و موقع ممتاز طاقم الفندق ممتازين
Se hospedó 1 noche en marzo de 2022
Respuesta de Salvatore-Vittorio Galentino, el 24 abr. 2022
Dear Mr Helal, Thank you very much for your recent stay with us and for such lovely review. We are very glad you had an excellent experience and we all look forward to welcoming you back the next time you visit Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 Excelente

Françoise Louise

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Idéalement placé au centre historique
Se hospedó 3 noches en febrero de 2022
Respuesta de Salvatore-Vittorio Galentino, el 23 feb. 2022
Dear Mrs Louise, Thank you very much for your recent stay with us. We are delighted to read you had an excellent stay and that you enjoyed our very central location in Piazza della Repubblica. Looking forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 Excelente

Sallie

Se hospedó 7 noches en enero de 2022
Respuesta de Salvatore-Vittorio Galentino, el 30 nov. 2022
Dear Sallie,Thank you very much for your lovely review.We are delighted you had an excellent stay and we all look forward to welcoming you back in the near future. Kind regards,Salvatore-Vittorio GalentinoFront Office Manager

10/10 Excelente

Hamad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent service
Friendly staff and met all needs . Upgraded to suite with a view . Amazing
Se hospedó 4 noches en noviembre de 2021
Respuesta de Salvatore-Vittorio Galentino, el 27 nov. 2021
Dear Mr Hamad, Thank you very much for your lovely review. We are delighted you had a great stay and we look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 Excelente

Ugo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2021
Respuesta de Salvatore-Vittorio Galentino, el 7 nov. 2021
Gentile Sig. Ugo, La ringraziamo molto per la recensione. Ci auguriamo di darle ancora il benvenuto in Hotel . Cordiali saluti, Salvatore-Vittorio Galentino Front Office Manager

10/10 Excelente

benno

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Jason

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Simply outstanding in every way!
I could not recommend staying at Rocco Forte's Hotel Savoy in Florence more highly. The hotel is perfectly located to explore all Florence to offer and the staff could not be more helpful. It is the first hotel in a long time, where I felt the staff were genuinely pleased to have us visit - it was just such a shame we weren't staying longer! We were treated to a complimentary upgrade, which was delightful. The food in Irene (the hotel restaurant) for breakfast and lunch was brilliant, as was the service. The Concierge was amazing - organising a fantastic dinner reservation and arranging speedy entry to the Uffizzi. We were so impressed, with the Rocco Forte service we couldn't wait to arrive in Rome where we were staying at Hotel De Russie - another Rocco Forte, which didn't disappoint either. We will definitely be back!
Se hospedó 1 noche en septiembre de 2020
Respuesta de Salvatore-Vittorio Galentino, el 13 oct. 2020
Dear Jason, Thank you very much for the wonderful review. We are delighted you had an outstanding experience at the Hotel Savoy - Florence. The entire team is most grateful for your compliments and we look forward to welcoming you back to our hotel in the near future. Kind regrads, Salvatore-Vittorio Galentino Front Office Manager

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
スタッフの対応が素晴らしかった。
Se hospedó 2 noches en febrero de 2020
Respuesta de Salvatore Vittorio Galentino , el 26 feb. 2020
Dear Guest, Thank you very much for your lovely review. We are delighted you had an excellent stay with us and we look forward to welcoming you back. Kind regards, Salvatore Vittorio Galentino Front Office Manager

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent in every situation, the service was exceptional.
Se hospedó 2 noches en noviembre de 2019
Respuesta de Salvatore Galentino, el 21 nov. 2019
Dear Guest, Thank you very much for your wonderful review. We are very pleased you had an excellent stay. Looking forward to welcoming you back the next time you are in Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 Excelente

tomoko

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
最高のホスピタリティ
家族４人で2部屋に滞在しました。 コネクティングルームをリクエストしたのですがないとのことで、代わりにグレードアップしていただきました。 両親の結婚25周年記念旅行だと、事前に娘がホテルにメールをしたら、サプライズでシャンパンとフルーツを用意してくれていました。 その上散歩から戻ると、ベッドの上に薔薇の花びらでハート♥️マークが。 ミネラルウォーターも飲みきれないほど補充があったり、至れり尽くせりでした。 ホテルのフロントも細かい気配りをしてくれ、ドアマンもとても丁寧で好感度高かったです。 ドォウモから徒歩１分という立地も最高で、街歩きにもとても便利。 フィレンツェに滞在する時は、必ずリピートするつもりです。
Se hospedó 2 noches en noviembre de 2019
Respuesta de Salvatore-Vittorio Galentino, el 7 dic. 2019
Dear Tomoko, Thank you very much for your lovely review. We are delighted you had a wonderful stay and we look forward to welcoming you back the next time you are in Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2019
Respuesta de Salvatore Galentino, el 21 nov. 2019
Dear Guest, Thank you very much for your recent stay with us. We are delighted to receive a 5 out of 5 score and we look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Galentino

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We where welcomed by Jiovani at the reception. He was very nice and friendly.
Se hospedó 4 noches en noviembre de 2019
Respuesta de Salvatore Galentino, el 21 nov. 2019
Dear Guest, Thank you for your lovely review. We are delighted you had an excellent stay , we have shared your kind words with Giovanni who joins us in thanking you. Looking forward to welcoming you back the next time you are in Florence. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

8/10 Bueno

Nadia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019
Respuesta de Salvatore-Vittorio Galentino, el 22 oct. 2019
Dear Nadia, Thank you very much for your stay and for your lovely feedback. We look forward to welcoming you back in the near future. Kind regards, Salvatore-Vittorio Galentino Front Office Manager

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
The people at the reception and concierge desks were excellent The location of the hotel was terrific.
Se hospedó 5 noches en octubre de 2019
Respuesta de Salvatore-Vittorio Galentino, el 22 oct. 2019
Dear Guest, Thank you very much for your recent stay. We are very pleased you enjoyed our central location and that you experienced an excellent service. We look forward to welcoming you back in the near future, Kind regards, Salvatore-Vittorio Galentino Front Office Manager