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Opiniones de Hotel Casa Flores De Tikal

3 out of 5
Hotel Casa Flores De Tikal
6a. Av. 1-90 Zona 1, Santa Elena, Petén, Flores, Peten

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 2 de 11 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 11 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 11 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 11 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 11 opiniones" "

6.8/10

Limpieza

7.0/10

Servicio y personal

6.2/10

Servicios

7.0/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Luis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bueno, bonito y barato
Se hospedó 1 noche en enero de 2022
Respuesta de HCFT, el 4 abr. 2023
Estimado Luis, fue un gusto atenderle, esperamos verlo nuevamente por aqui.saludos!

8/10 Bueno

Luis

Le gustó: Servicio y personal y condiciones de la propiedad
Vi una cucaracha en la habitación. Les tomó tiempo encontrar mi reservación al llegar y dijeron inicialmente ya no trabajar con expedia buena relación calidad precio
Se hospedó 1 noche en enero de 2022

2/10 Terrible

Angel

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property is very limited in many levels. No elevator, unsafe conditions, no food services at all. The lighting sucks, the WIFI does not work at all, I tiny TV screen. The rooms are very small. etc.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Isabelle

Le gustó: Servicio y personal y condiciones de la propiedad
Great little hotel. A few minutes from Rio Dulce bus terminal by colectivo. Colectivos pass every 30 minutes right straight from bus station to front of hotel. 10-15 minutes Walking distance to the Castillo, which was surprisingly nice. There’s a pool, a restaurant, lovely gardens and a tiny beach on the grounds of the castle. The hotel has a great little pool. There’s a little shop across the street and a few restaurants that are nearby. The location is quiet. Free drinking water available in lobby. Hot water in showers Would recommend
Se hospedó 1 noche en marzo de 2023
Respuesta de HCFT , el 4 abr. 2023
Hello dear Isabelle, it was a pleasure to have you in our hotel. we hope to see you soon.!greetings!

8/10 Bueno

THOMAS

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location, close to causeway to Flores and bus station. Good value although shower hot water never got even warm!
Se hospedó 1 noche en febrero de 2023
Respuesta de HCFT , el 4 abr. 2023
Dear Thomas, we appreciate your preference.We hope to have you here in our hotel in the near future, and we regret the inconvenience of hot water, it has already been resolved.greetings!

8/10 Bueno

Danny

Viaje familiar
Le gustó: Limpieza y servicio y personal
Despite the fact that the bathroom are relatively small, and they close the terrace at 10 pm, they make up for it with the pool area and the indoor restaurant. Really good food.
Se hospedó 2 noches en enero de 2023
Respuesta de HCFT, el 4 abr. 2023
Dear Danny, it was a pleasure serving you! We hope your understanding with some rules that we have, it is for comfort and good rest for all our guests.We hope to see you another time!greetings!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2023
Respuesta de H, el 28 ene. 2023
Fue un placer servirles... lo esperamos pronto! :)

2/10 Terrible

garth

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Scam scam scam! Avoid this hotel like the plague! Arrived with a group of 9 travellers. I had booked 4 rooms through expedia at a cost of $236 usd all in. When we arrived i was told that they do not work with expedia, that I must have been looking at an old page and they could only do the booking at the hotel for $90usd per room plus fees. I asked to speak with a manager to work it out. I was speaking with a girl "Michelle" that the front desk provided due to my limited spanish. She said the hotel doesnt have anything to do with expedia. She was adamant that I was looking at the wrong information expedia provided. We dont work with expedia she kept repeating! She said she would call her boss to try to arrange for the price expedia quoted and for us to wait 10 minutes until she could call him haha. We waited almost 20 minutes. When i went back to the front desk the guy still had no clue what was going on but he did have a print out of my online reservations with EXPEDIA printed on them haha. Wait it gets better! He called Michelle again and she still denied having anything to do with expedia! And still said we could have the rooms for $90usd plus fees. No mention of what her boss said etc etc just trying to hold us up for more money...and i have read reviews about this from practically all the hotels in this area of guatemala. When i said, so you can do the rooms for $90 EACH SHE GOT VERY EXCITED AND SAID YES YES OF COURSE WE CAN! I told her beat it we are outta here!
Se hospedó 1 noche en enero de 2023

4/10 Malo

Cliente verificado

No le gustó: Servicios
Lots of noise on the street, pool didn't look clean enough to swim in.
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and clean. Good breakfast. Was only there one night but had a good experience.
Se hospedó 1 noche en febrero de 2019
Respuesta de Ana Arrecis, el 27 mar. 2019
thank you very much, it's a pleasure for us to take care of you

6/10 Aceptable

John, Ballina

No le gustó: Comodidad de las habitaciones
Adequate but not enjoyable
An old room that doesn't receive much care
Se hospedó 2 noches en junio de 2018