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Opiniones de Allure Suites

3 out of 5
Allure Suites
9200 College Pkwy, Fort Myers, FL

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 272 de 856 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 248 de 856 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 162 de 856 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 95 de 856 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 79 de 856 opiniones" "

7.6/10

Limpieza

8.2/10

Servicio y personal

6.6/10

Servicios

6.6/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 16 abr. 2024
Thank you for your review.

10/10 Excelente

Ricardo

Se hospedó 4 noches en diciembre de 2023
Respuesta de Front Desk, el 26 dic. 2023
Thank you for your review.

8/10 Bueno

Mayra Del

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lo único malo, calor en el pasillo.
Se hospedó 2 noches en agosto de 2023
Respuesta de Front Desk, el 27 ago. 2023
Thank you for your review.

8/10 Bueno

Marian

Viaje en grupo
Le gustó: Servicio y personal y comodidad de las habitaciones
Necesita renovación
Hotel muy viejo, necesita renovación urgente. La limpieza regular, alfombras manchadas y el aire acondicionado solo funcionaba en una velocidad, nevera con la puerta oxidada y la había ración que rentamos venía con cocina necesita una renovación
Se hospedó 2 noches en agosto de 2023
Respuesta de Front Desk, el 8 ago. 2023
Thank you for your review.

8/10 Bueno

Edwin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustó todo. No uno ningún inconveniente con nada
Se hospedó 2 noches en diciembre de 2022
Respuesta de Front Desk, el 27 dic. 2022
Thank you for your kind review!

10/10 Excelente

HamerFam, NJ

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was our second year staying at Allure Suits, It’s located in a great location. Building is located in a great area. It’s nice, clean, comfortable, quiet and all staff are real nice and friendly.
Se hospedó 7 noches en marzo de 2020
Respuesta de Management , el 18 mar. 2020
Thank you for your review, we look forward to seeing you again!

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en marzo de 2019
Respuesta de tim, el 1 abr. 2019
Thank you for taking time to review our property.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fraud
Este hotel me hizo un cargo a mi tarjeta sin mi autorizacion, sin avisarme por tlf o email de 15 dólares por una supuesta toalla que faltaba en la suite, jamás chequee cuantas toallas habitan, no usamos la piscina las que estaban ahí fueron las que dejamos y no me hace falta robarme una toalla usada. This hotel made a charge to my card without my authorization, without notifying me by phone or email of $ 15 for a supposed towel that was missing in the suite, never check how many towels live, we did not use the pool, the ones that were there were the ones that we left and I do not need to steal a used towel
Se hospedó 1 noche en diciembre de 2018
Respuesta de Tim, el 7 ene. 2019
Thank you for your review. We do have a missing item policy on our registration cards. Please let me know if you want to discuss this personally. Allure Suites

2/10 Terrible

Lizmayra, Orlando

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Diana L

Viaje en pareja
Le gustó: Condiciones de la propiedad
No le gustó: Servicios
Housekeeping only on Mondays. Not noted on website. No coffee or snacks available. Bathroom floors are extremely slippery.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

lydia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

10/10 Excelente

daniel l

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was a very good size room with multiple bedrooms for a very reasonable price
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Douglas

Le gustó: Servicio y personal
Se hospedó 13 noches en abril de 2024

10/10 Excelente

Victor

Le gustó: Limpieza, servicios, condiciones de la propiedad
Ok
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Stacy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our room (suite) was in excellent condition. It was huge and had a kitchenette!! The hallways could use some updating and an ice machine would be a nice addition. But the front desk people were very helpful and accommodating…and gave us ice! Great locations!!
Se hospedó 7 noches en marzo de 2024

8/10 Bueno

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Kendra

Le gustó: Limpieza y servicio y personal
Good deal for a night near the airport. Flight got delayed, no problem checking in at 2am and was given a late checkout at 12 when i asked.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

David

Viaje en pareja
Le gustó: Servicio y personal
Good for the price. Outdated
Se hospedó 12 noches en abril de 2024

8/10 Bueno

Christian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
sehr sauber. große Zimmer. die Küche ist etwas abgewohnt, aber sehr sauber. Betten waren nicht durchgelegen. 3 TV vorhanden. Riesiger Kühlschrank. Auf jeden Fall zu empfehlen
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk, el 29 abr. 2024
Thank you for your review.

2/10 Terrible

Dat

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the property is dated but the room is super clean and staff are wonderful. thanks
Se hospedó 2 noches en abril de 2024

2/10 Terrible

william, lehigh acres

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place has a roach infestation April 2024 4th floor. Property is not well maintained, carpet is heavily stained throughout all the hallways and public areas. This was not disclosed at time of booking.
Se hospedó 6 noches en abril de 2024
Respuesta de Front Desk, el 26 abr. 2024
Thank you for your review.

8/10 Bueno

Nikolas

Le gustó: Limpieza y servicio y personal
A bit worn but a great value. Quiet. Empty. Only negative was they take $150 damage deposit. Not a hold. They promise to credt you after maid oks it. We'll see.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 25 abr. 2024
Thank you for your review. Your deposit was refunded on 4/24.

6/10 Aceptable

Lee

Viaje en pareja
Le gustó: Limpieza y servicio y personal
everything was ok, except for the fact you are only allowed 1 guess in the rooms at a time. So when I wanted to bring my 2 grandchild up the hotel had a problem with it. So I won't be staying here again.
Se hospedó 5 noches en abril de 2024
Respuesta de Front Desk, el 22 abr. 2024
Thank you for your review.

8/10 Bueno

Chukwuemeka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall, pleasant say. Thanks
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk, el 22 abr. 2024
Thank you for your review.

10/10 Excelente

Daniel, Tampa

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 19 abr. 2024
Thank you for your review.

2/10 Terrible

Zach

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was extremely unwelcoming. I rented a room with three beds two rooms. Had my sister and her friend come in the night before I was checking out. At 10:30 at night the staff began calling my room saying that my guests had to leave. I explained they’ve already given their IDs at the desk. The staff told me they had to leave or we all had to leave. Makes absolutely no sense. Why rent a room with bathrooms and three beds if guests are not allowed. I ended up having to pay for another room at a different hotel. Absolutely the most absurd thing I’ve ever went through traveling.
Se hospedó 4 noches en abril de 2024
Respuesta de Front Desk, el 19 abr. 2024
Thank you for your review.

10/10 Excelente

Jennifer

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was the nicest place I w stayed in a very long time and was great room for the money!!! It was like a suite not just a hole in the wall room!!! It was loaded with everything I need to do anything. I loved it!! The only thing I didn’t like too much is that there’s no like smoking area designated for outside and no breakfast but of course u didn’t need to have it cuz they supply everything from plates to pots n pans even utensils a full size fridge a mini dishwasher !! Id I could’ve afforded to I would’ve moved in like N apt. It was super nice how they made decorations with the tissue , I give this place an9 out of 10!!! And the staff was ok but not very happy like they hated their job in a way. Not any conversation or hi welcome to … just a bland and unhappy can I help u… that’s not very welcoming but when I saw the room it made up for it and I was myself recovering from being in the hospital so I really needed simewheres safe and clean and the allure hotel was so nice better than the Hyatt in my opinion just real honey and comfortable!!! Except the no smiling for the customer, oh and also that they have a 1 night minimum even when the person had been there for 4 days. So I had to goto extended stay and that was a big big difference !!!! That was just a 1 em jail cell compared to the elegant feel of home at the allure . Just smile and like ur job or at least pretend to like it and the customer no matter who they are or what they look like ! If their paying ,at least smile
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 19 abr. 2024
Thank you for your review.

10/10 Excelente

Luis E

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Front Desk, el 15 abr. 2024
Thank you for your review.

8/10 Bueno

Kristine

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
The room had plenty of space and no bugs or anything that I could see and yes I looked. The staff was friendly. I do like to relax outside.And the only place to relax was near the pool area and that closed at dusk. Also. I reserved a room that did have a full kitchen with a stove but learned they are fazing them out, so we had a sink, fridge and microwave.
Se hospedó 4 noches en abril de 2024
Respuesta de Front Desk, el 14 abr. 2024
Thank you for your review. Our pool and spa close at sundown, but the patio is open to guests all night.

10/10 Excelente

Camrinn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk women was very sweet! The room I booked was a great price for the room provided. For the price is was also very clean! Would definitely book here again!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 12 abr. 2024
Thank you for your review.

8/10 Bueno

Nadine, Muellheim

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Toller sauberer Pool, bis Sonnenuntergang nutzbar. Etwas älter, mit 2 Röhrenfernseher und etwas schlechtem Empfang, aber für kurze Zeit ja kein Problem. Frühstück (bei uns) nicht dabei, aber in kurzer Gehdistanz mehrere Möglichkeiten.
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 9 abr. 2024
Thank you for your review.

8/10 Bueno

Michael

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Spacious apartment but a bit outdated. ATM and supermarket nearby.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk, el 3 abr. 2024
Thank you for your review.

8/10 Bueno

Michael

Viaje familiar
Le gustó: Limpieza
Schlechtes WLAN
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk, el 3 abr. 2024
Thank you for your review.

10/10 Excelente

xucheng

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good place to live.peace and quite and the front desk is very nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 3 abr. 2024
Thank you for your review.

8/10 Bueno

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Super convenient
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 3 abr. 2024
Thank you for your review.

6/10 Aceptable

Ben

It was OK. I might stay again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk, el 1 abr. 2024
Thank you for your review.

6/10 Aceptable

Diana

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
Staff was nice. Rooms were clean. Didn't like - No stinkin' coffee
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk, el 30 mar. 2024
Thank you for your review.

2/10 Terrible

david

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I did not even check in or use the room because of the ridiculous policy they have. After paying for the room through expedia the hotel wanted $150 cash deposit or fill out credit card paperwork and give them my card. Also, they want ID from me and my guest that they hold onto ! And, you cant have anyone in your room after 11:00pm...That place is ridiculous and I just lost $115
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 29 mar. 2024
Thank you for your review. You called us and these policies were explained to you before you or your employee checked in. Also, the deposit is mentioned in the fine print on the booking site you used. If you had told us how unhappy you were with these policies we would have been able to work with you to get a refund.

4/10 Malo

Joseph

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The property had very limited exterior lighting The rugs in the halls were old and stained The furnishings are old and way outdated and broken. The TV is a tube TV that I haven’t seen anywhere in about 10 years but still worked ( amazing).
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 27 mar. 2024
Thank you for your review.

6/10 Aceptable

Brooke

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There as no coffee in either the lobby or in the room.also no ice machines on the floors
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 27 mar. 2024
Thank you for your review. Ice is available at the front desk.

8/10 Bueno

Teaera

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal y servicios
The front desk staff were amazing! The room was very spacious. There was a significant amount of water damage around the room that was just painted over and the tub in one of the bathrooms had a patch on it. When they were supposed to clean the room, it was never cleaned. They replaced the towels and that was it. I did put 2 of the garbage cans right on the table area to make it easier as they were over full, yet they were never emptied. One of the "new" towels had hair and what looked to be dirt on it. We were nervous after reading some reviews about bed bugs and cockroaches, but did not see either one (and i was hyper aware being terrified of both). The beds were very comfortable. 2 of the 3 tvs were still box tvs and the one would change the channel when pressing the volume down. The remote for that tv only worked for chqnging the channel. There was a dishwasher which was nice and convenient since we have a little still using bottles, just make sure to grab dishwasher detergent as there is none in the room. Having a kitchenette stocked with dishes I expected some sort of soap to wash the dishes but there was only a sponge, no soap. Our 4 kiddos loved the room and it was a nice place to stay without paying an arm and leg for a room. We would stay again if we were to come to florida.
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk, el 26 mar. 2024
Thank you for your review.

10/10 Excelente

Jeremy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great bargain
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 25 mar. 2024
Thank you for your review.

6/10 Aceptable

Pamela

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
We stayed only 1 night. I think it's meant to be an extended stay. The room was old and outdated. The cupboards & cookware was in sad condition. The room felt "clean" however we were very disappointed to find a cockroach in the bathroom. I would not stay here again
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 25 mar. 2024
Thank you for your review.

8/10 Bueno

Katherine

Viaje familiar
The facility was very dated, but clean and we enjoyed the space in our 2 bedroom suite. The staff was always pleasant and helpful
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk, el 23 mar. 2024
Thank you for your review.

8/10 Bueno

Ralf

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Large Appartement, no breakfast, but a kitchen for self service.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 19 mar. 2024
Thank you for your review.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great
Se hospedó 8 noches en marzo de 2024
Respuesta de Front Desk, el 19 mar. 2024
Thank you for your review.

10/10 Excelente

MICHAEL

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Open entrance area big & nice. Lots of room for parking. Pool & hot tub very clean & room to visit on chairs. We stayed in a 2 Bedroom Pl. with kitchenette. Room appeared freshly painted with new doors and nice bathrooms. Only issue was the refrigerator which had rust spots on it doorhandle missing, and damage to the wall next to it. Elevators worked like brand new front staff was very receptive to our needs.
Se hospedó 7 noches en marzo de 2024
Respuesta de Front Desk, el 18 mar. 2024
Thank you for your review.

4/10 Malo

Sue

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Very outdated. Black mildew around faucets in the tub. Wouldn’t stay there again. Person at desk told us we couldn’t check in at 1:30 without paying extra $20. Said we’d have to get there right at 3:00 to check in.Very bad first impression.
Se hospedó 4 noches en febrero de 2024
Respuesta de Front Desk, el 18 mar. 2024
Thank you for your review.

10/10 Excelente

Eileen, Harrisburg

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed at the Allure Suites years ago and came back for Spring Training this year. We love this place. Close to the Publix, liquor store and the Moose Lodge was across the street. The Allure Suites is neat and tidy and we enjoy the kitchen availability and the pool and hot tub. We will be back next year.
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk, el 16 mar. 2024
Thank you for your kind review.

2/10 Terrible

David

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
This is as dated a hotel as I’ve seen, for example the TV is a Zenith. Zenith went out of business 30 years ago. And no Coffee in the lobby or coffee for the coffee maker. Worse, they require the id of my wife as well as me to check in.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 13 mar. 2024
Thank you for your review.