Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 202 de 802 opiniones" "
10 - Excelente
202
Puntuación de 8, es decir, Bueno. Basada en 258 de 802 opiniones" "
8 - Bueno
258
Puntuación de 6, es decir, Aceptable. Basada en 152 de 802 opiniones" "
6 - Aceptable
152
Puntuación de 4, es decir, Malo. Basada en 102 de 802 opiniones" "
4 - Malo
102
Puntuación de 2, es decir, Terrible. Basada en 88 de 802 opiniones" "
2 - Terrible
88
7.2/10
Limpieza
7.8/10
Servicio y personal
6.8/10
Servicios
6.8/10
Condiciones de la propiedad
6.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Santos
Viaje de negocios, Viaje en pareja
23 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
It was nice, older but very clean property
Santos
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Hi Santos, Thanks for taking the time to give us your feedback. We're so glad to see your stay with us was a great one.
10/10 Excelente
Geisel
8 jun. 2022
Geisel
Se hospedó 1 noche en junio de 2022
Respuesta de GM, el 9 jun. 2022
Hi Geisel,
Thank you for your comment. We'll use the information to help us with future guest stays. Hope to see you again soon.
10/10 Excelente
Lourdes
Viaje familiar
30 ene. 2022
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Lourdes
Se hospedó 1 noche en enero de 2022
10/10 Excelente
Evelyn J
Viaje en grupo, Viaje familiar
19 oct. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Evelyn J
Se hospedó 1 noche en octubre de 2020
Respuesta de GM, el 23 dic. 2020
Thank you for the great review. We are excited to share that we are currently improving our product and we hope you come back and stay with us very soon.
10/10 Excelente
Jomalari
Viaje en pareja
19 feb. 2020
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Waoo nice hotel very clean
I like me gusto mucho estar hospedado en este hotel
Jomalari
Se hospedó 1 noche en febrero de 2020
Respuesta de General Manager, el 19 feb. 2020
Jomalari, thank you for the perfect rating. We are glad you had a wonderful time at Clarion Inn Frederick Event Center. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.
Santiago Poblete,
General Manager
10/10 Excelente
Cliente verificado
31 dic. 2018
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 3 noches en diciembre de 2018
Respuesta de General Manager, el 26 ene. 2019
Thank you for your fabulous rating and letting us know your stay at Clarion Inn Frederick Event Center was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.
Mark Wright,
General Manager
6/10 Aceptable
nidya, Roanoke, VA
6 sept. 2016
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
SOLO PARA DESCANSO UN FIN DE SEMANA, NO MAS.
Bien en el Hotel, planificamos disfrutar todos los dias de la piscina y no fue así, por lo demás...bien. Es un Hotel solo para descansar, no recreativo ni dentro ni fuera del Hotel, pues Frederick adolece de lugares pintorescos y deentretenimiento, solo histórico.
nidya
Respuesta de General Manager, el 8 sept. 2016
We appreciate you choosing us for your recent visit, and we are glad you had a comfortable stay. We always aim to provide an outstanding service along with clean and comfortable accommodation, and we look forward to welcoming you back to deliver a better stay.
Mark Wright
General Manager
4/10 Malo
Nathan
24 may. 2024
No le gustó: Limpieza y condiciones de la propiedad
Nathan
Se hospedó 2 noches en mayo de 2024
8/10 Bueno
Gregory
Viaje familiar
22 may. 2024
Le gustó: Condiciones de la propiedad
The bar and gaming area very nice
Gregory
Se hospedó 3 noches en mayo de 2024
2/10 Terrible
Joseph
Viaje en pareja
9 may. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There were tiny roach-like bugs all over the desk, refrigerator and keurig machine. I will not stay here again.
Joseph
Se hospedó 2 noches en mayo de 2024
4/10 Malo
Keith, Delta
6 may. 2024
Keith
Se hospedó 1 noche en mayo de 2024
6/10 Aceptable
Shawn
Viaje de negocios
2 may. 2024
Le gustó: Limpieza, servicio y personal, servicios
I had to be moved because of broken shower. The next room had a leaky tub faucet as well. The police were there with a couple that were fighting. Its gone downhill a bit.
Shawn
Se hospedó 2 noches en abril de 2024
8/10 Bueno
Theresa
29 abr. 2024
Le gustó: Limpieza y servicio y personal
I didn’t like the fact the the heating in my room wasn't working.
Theresa
Se hospedó 2 noches en abril de 2024
10/10 Excelente
Victor
Viaje familiar
28 abr. 2024
Le gustó: Servicios y condiciones de la propiedad
Lamont is the best!!
Victor
Se hospedó 1 noche en abril de 2024
2/10 Terrible
Kristin
Viaje en pareja
21 abr. 2024
No le gustó: Servicio y personal y condiciones de la propiedad
We could not find the check in area and had to call to get directions. There was no hot water for the shower and it was just a trickle. The vent for the air conditioner rattled. There was no mini fridge or microwave as told in the ad. When we asked at front desk we were told it was expedias fault for booking us a sub par room.
Kristin
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 25 abr. 2024
Hi Kristin,Thanks for giving us your feedback. Please except my apology for not meeting your expectations. I'll be using your feedback for training purposes.
4/10 Malo
Patti
4 abr. 2024
No le gustó: Limpieza y condiciones de la propiedad
Patti
Se hospedó 5 noches en marzo de 2024
Respuesta de GM, el 25 abr. 2024
Hi Patti, Thanks for giving us your feedback. Please except my apology for not meeting your expectations. I'll be using your feedback for training purposes.
6/10 Aceptable
cynthia
Viaje familiar
31 mar. 2024
The property is very outdated. Pool area was closed. Ceiling tile had mold around them. Tile in bathroom was cracked and water would not turn off. Carpeting needed replaced or at least a good cleaning. Not given extra towels. Lady at breakfast buffet watched everything you took to eat. When checking in asked for a bottle of water was told for gold star guest.
cynthia
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Hi Cynthia, I'm sorry to hear about the issues you encountered during your stay. Please know I'll be using your feedback to help make the necessary changes for future guest.
10/10 Excelente
Ashley
17 mar. 2024
Ashley
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 25 abr. 2024
Hi Ashley,I so happy to hear we meet your expectations during your stay with us.
6/10 Aceptable
Michelle
Viaje familiar
19 feb. 2024
Le gustó: Servicio y personal
Seemed to be undergoing some renovations but it looked as though work had stopped. Good location, a lot of stores in the area. Neighborhood felt quiet and safe.
Michelle
Se hospedó 3 noches en febrero de 2024
Respuesta de GM, el 21 feb. 2024
Hi Michelle, thanks for you're feeback. We're still in process of doing renovations to our property. We have section off those area for the safety of our guests and staff.
10/10 Excelente
GARY L.
14 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
GARY L.
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 8 feb. 2024
Hi Gary, thank you for your feedback. I hope you enjoyed your stay with us.
10/10 Excelente
Karen
Viaje en pareja
31 dic. 2023
Le gustó: Limpieza y servicio y personal
This hotel meet our needs but is very dated. Furniture is old. The place was clean which is certainly a top priority and staff are all very friendly. Breakfast included was simple and satisfactory. Easy drive to downtown Frederick which was our destination. The tub faucet had a drip that was corrected by tightening it so much that we almost could not get the water in so they might want to fix that!
Karen
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 8 feb. 2024
Hi Karen, thanks for taking the time to give us your feedback. Please know we've used your feedback to correct any and all issue.
8/10 Bueno
Huber
Viaje familiar
17 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location
Huber
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 18 dic. 2023
Hi Huber,Thank you for taking the time to give us your feedback. Sorry we weren't able to completely satisfy all you're needs during your stay.
4/10 Malo
Tatiana
15 dic. 2023
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Tatiana
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 18 dic. 2023
Hi Tatiana, I'm sorry to see we didn't meet all your needs during your stay with us. Please feel free to leave comments on where you believe we need to make improvements.
8/10 Bueno
Ruthann
8 dic. 2023
Ruthann
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 18 dic. 2023
Hi Ruthann,Thanks for taking time to fill out our survey. I'm glad you enjoyed your stay, but sorry that we didn't meet 100% of your needs.
8/10 Bueno
WARREN W.
30 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and comfortable rooms. Staff was courteous and accommodating.
WARREN W.
Se hospedó 3 noches en noviembre de 2023
Respuesta de GM, el 4 dic. 2023
Hi Warren, I'm please to see that your stay with us was a good one. Thanks for taking the time to give us your feedback.
6/10 Aceptable
Jeff
30 nov. 2023
Le gustó: Servicio y personal
Running out of hot water during my shower,
Jeff
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 4 dic. 2023
Hi Jeff, please except my apologies for hot water issue. I'm having our maintenance team look into why the hot water seemed to run out. Thanks for your feedback and letting us know about this issue.
8/10 Bueno
richard
Viaje en grupo
30 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast was good!
richard
Se hospedó 3 noches en noviembre de 2023
Respuesta de GM, el 30 nov. 2023
Hi Richard, thank you for your feedback. I'm pleased to see that you enjoyed the breakfast.
10/10 Excelente
James
29 nov. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
James
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 30 nov. 2023
Hi James, I'm please to learn that we was able to meet all your needs during your stay.
6/10 Aceptable
Kenneth
Viaje en pareja
26 nov. 2023
But run down. Spartin breakfast
Kenneth
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 28 nov. 2023
Hi Kenneth, I'm sorry to learn we wasn't able to meet or exceed your expectations, but please know I'll be using your feedback to help improve in all areas.
8/10 Bueno
Diane
17 nov. 2023
Le gustó: Servicio y personal
Hotel is part of a conference center and sports book. Very hard to find the entrance. Clean enough. Room is plain not decorated in any sense.
Diane
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 17 nov. 2023
Dear Diane,Thank you for taking the time to complete our online survey regarding your recent stay.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
6/10 Aceptable
Julie
Viaje familiar
16 nov. 2023
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Very outdated and worn carpets. No fan in bathroom.
Pool was closed. The breakfast was ok
Julie
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 16 nov. 2023
Hi Julie, thank you for giving us your feedback. I'm sorry we didn't meet all of your needs during your stay with us. Please know I'll be using your feedback to fix the issue you mention in your feedback. I would like to say our bathroom fan system is ran auto through out our guest rooms. There is no switch to turn on and off, but we do have a fan system in all bathrooms.
6/10 Aceptable
Rebecca
13 nov. 2023
Rebecca
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 14 nov. 2023
Hi Rebecca, I'm sorry to see we didn't completely meet all your needs during your stay with us, but please know I'll be using your feedback for training purposes.
10/10 Excelente
Joseph
Viaje en grupo
13 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy to access.
Joseph
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 14 nov. 2023
Hi Joseph, Thanks for taking time to give us your feedback as I'm please to learn that you had a wonderful experience during your stay with us.
6/10 Aceptable
Kelly
12 nov. 2023
Le gustó: Comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Kelly
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 14 nov. 2023
Hi Kelly, thank you for taking the time to give us your feedback. I'm sorry we didn't meet all your needs, but I'll be using your feedback to make the necessary changes for future stays.
8/10 Bueno
Ihor
4 nov. 2023
Ihor
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 28 nov. 2023
Hi Ihor, thank you for taking time to give us your feedback.
10/10 Excelente
Tracy
30 oct. 2023
Le gustó: Limpieza y servicio y personal
Tracy
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 1 nov. 2023
Hi Tracy, I'm truly happy to see that you enjoyed your stay! Thank you for taking time to give us your feedback.
4/10 Malo
Wesley
Viaje familiar
29 oct. 2023
No le gustó: Servicios y condiciones de la propiedad
Hotel needs alot of updating no real dining pool has been closed for quite some time rooms need updating atains on carpets everywhere soda machines do not work, no operating laundry facilities would not recommend staying here. For the money accommodations should have been alot better
Wesley
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 30 oct. 2023
Hi Wesley, I'm sorry to learn about your dissatisfaction you had with us during your stay. Please know that I'll be using your feedback to address the issue you mentioned. I also wanted to update you on the soda machine which isn't owned by us, but I'll definitely will be contacting the vendor. Also, we do have a guest laundry machine that is located on our first floor that's in great working order. Our front desk staff could've directed you to the guest laundry room.
10/10 Excelente
Vernon
Viaje en grupo
29 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel felt spacious and was pleasantly decorated. The registration area was obviously a temporary location while the main area was under construction. While they were many exits to the parking lot for convenient access to vehicles, many of the doors did not function with the room key. The swimming pool was closed for repairs while we were there but that looks like a wonderful part of the property offerings. Also the sports book must be a nice attraction for those who are interested in wagering on sports events.
Vernon
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 30 oct. 2023
Hi Vernon, thank you for taking time to give us your feedback. I truly appreciate you staying with us.
10/10 Excelente
Shay
Viaje familiar con niños
26 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios
Marie Q of the cleaning staff was so very kind, polite, and cleaned everything very well.
Shay
Se hospedó 7 noches en octubre de 2023
Respuesta de GM, el 26 oct. 2023
Hi Shay, thank you for taking time to give us your feedback. I so happy to hear that you enjoyed your stay and our team member took care of your needs.
4/10 Malo
Daryl
23 oct. 2023
Le gustó: Comodidad de las habitaciones
Not impressed.
When we got there a sign was on the counter at check in say "Pool is closed, no refunds". We inquired why and they said it was closed for maintenance. We went to the pool and it was full of water and the heat was on. But yet it was closed. Our room was next to the pool which made it very humid inside. So we got moved to another room which was better but on the table was a huge fake eyelash. So cleanliness was suspect. The drinks at the bar were not fresh either. I booked the hotel because of the pool and was very disappointed.
Daryl
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 25 oct. 2023
Hi Daryl, thanks for taking time to give us your feedback. On behalf of our entire staff I would like to apologize for not meeting your expectations. Please know we're working hard to reopen our pool, and I'll be using your feedback to make improvements in our housekeeping department.
10/10 Excelente
Robert
20 oct. 2023
Robert
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 14 nov. 2023
Hi Robert, thanks for giving us your feedback. On behalf of our entire staff, we would like to say thanks for staying with us, and I'm glad to see your experience was a great one.
2/10 Terrible
Francis
Viaje familiar con niños
15 oct. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely disgusting and unsanitary. Blood and other stained sheets, smashed bugs on head board, smelt terrible. Phone in room that didnt work when i tried to call the front desk, no one at the front desk when we packed our things and left 5mins after being there.
Francis
Respuesta de GM, el 18 oct. 2023
Hi Francis, I extremely sorry to hear about your stay experience with us. Please know that I'll be using your feedback to help with property updates.
4/10 Malo
Rita, Winterville
14 oct. 2023
Rita
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 18 oct. 2023
Hi Rita, thank you for taking time to reply to our survey. I would like to apologize for not meeting all your needs during your stay with us.
10/10 Excelente
Sean
14 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fun
Sean
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 30 oct. 2023
Hi Sean, thank you for your feedback. I'm pleased to know that you enjoyed your stay with us.
6/10 Aceptable
Stewart
13 oct. 2023
No le gustó: Servicio y personal y condiciones de la propiedad
Pool was closed, although Expedia website said it was open. Breakfast was fine. Rooms and public areas minimally acceptably clean. Questionable value for money,
Stewart
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 15 oct. 2023
Hi Stewart, on behalf of our entire staff I would like to apologize for not meeting all your needs and expectations. Please know I'll be using your feedback to help make improvements.
8/10 Bueno
Gerald
Viaje de negocios
3 oct. 2023
Le gustó: Servicio y personal
Convenient
Gerald
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 3 oct. 2023
Hi Gerald, thank you for taking the time to give us your feedback. I hope we we're able to meet all your needs.
4/10 Malo
Robert
23 sept. 2023
No le gustó: Condiciones de la propiedad
Property is old, outdated and so large that it is hard to even find the check in office. No elevators and the many of the stairs are marked one way and you cannot enter the building. The distance from a stairwell to your room is more than a city block. Buckets in the hallway catching water dripping from utility pipes in the ceiling. Overall condition is bad. I would never stay here again or recommend this place to anyone.
Robert
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 25 sept. 2023
Hi Robert, please except my apologies on behalf of my entire staff for all of the inconvenience you faced during your stay with us. Please know I'll be using your feedback to try and make all the necessary changes needed for the overall condition of our property.
6/10 Aceptable
Jim
22 sept. 2023
Jim
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 25 sept. 2023
Hi Jim, thanks for taking the time to complete our survey. Sorry we didn't meet all of your needs during your stay.
8/10 Bueno
Joshua
22 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Joshua
Se hospedó 3 noches en septiembre de 2023
Respuesta de GM, el 25 sept. 2023
Hi Joshus, thanks for taking the time to complete our survey. Thank you for staying with us.
6/10 Aceptable
Theresa
16 sept. 2023
Le gustó: Servicio y personal
Theresa
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 19 sept. 2023
Hi Theresa, thank you for taking time to complete our survey. I'm sorry to see we didn't completely satisfy all your needs during your stay with us, but we're trying to improve in all areas of our property.