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Opiniones de MainStay Suites Frederick

2.5 out of 5
MainStay Suites Frederick
7310 Executive Way, Frederick, MD

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 99 de 416 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 129 de 416 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 96 de 416 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 55 de 416 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 37 de 416 opiniones" "

7.4/10

Limpieza

8.0/10

Servicio y personal

6.8/10

Servicios

6.8/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Santos

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Christine de

Viaje en pareja
No le gustó: Condiciones de la propiedad
The property was under renovation on the exterior but the interior was very run down. It wasn't dirry just as clean as a very run down place can be.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Wendy

Viaje familiar
Le gustó: Servicio y personal
Considering some of the neighboring hotels, thid property was properly priced for what it is,with restaurants and shopping within walking distance. Great spot.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Ron, glenshaw

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was spacious, clean, and comfortable. The staff was pleasant and professional. Couldn’t ask for more.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Bianca

Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Danale

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The room was great but someone urinated in the elevator. And it wasn’t cleaned until the morning.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
I arrived 2 hours early. I checked in with the desk. Since check-in was technically at 3:00, I asked what time I should return? The gentleman at the desk accommodated me immediately! I was so relieved, that I could settle in and rest from a long trip. He was polite, professional and efficient. It was a great experience working with the staff, even on the day of check-out.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My room was nice...large and comfortable. The towels were soft like they were new. Check in was a breeze..
Se hospedó 1 noche en abril de 2024

4/10 Malo

Christian

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The staff and service were friendly. However, the room and property were unclean and resulted in our family driving home at bedtime instead of staying for our second night we paid for. The surfaces in the room were visibly uncleaned as we could see markings, residue, and other indications that they were not cleaned from the last guest. When using the hair dryer, it started smoking and almost caught on fire. The bar of soap from the previous guest was still on the bathroom sink; and garbage was still in the garbage when we checked in. We chose this hotel partly so we could enjoy the pool with our kids. The pool was cold and only had one chair in the entire pool area, besides a few broken chaise lounge chairs in the corner. The man at the desk did mention that they are about to begin renovations so, if true, that will be necessary and worth it. The overall feel of the place was that it’s not currently being cared for to a standard that would make guests enjoy their stay or want to return.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Just wonderful and clean
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Eileen

No le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Location and price!
Staff were all very welcoming, polite, and friendly. The gentlemen who checked us in was kind enough to put us close to the exit with the dog area, as well as close to our family. The room was decently clean, a little dusty though. There were only three pillows provided for a queen bed that were the size of throw pillows?! Location was great, about, about 10 minutes from downtown. We would likely stay there again if the price was right.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Debra

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

R

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Doris

Le gustó: Limpieza, servicios, condiciones de la propiedad
I like the suite. Everyone is friendly, but just feel the need for everyone to understand circumstances even if it is a business.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Kenneth

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All above
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Jan, East Berlin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed one night & for the price it was great.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

nicoyia

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Janet L

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was clean and quiet. Service was good. Staff was friendly and cooperative.
Se hospedó 8 noches en octubre de 2023

6/10 Aceptable

Devika

Le gustó: Servicio y personal
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Alyssa

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Indoor pool was cold as ice and we reserved this room at this hotel so my daughter could swim. I didn't bother asking the staff why their indoor pool was not heated but I am sure that the heater was broken. We did not attempt to swim in the cold pool. I am disappointed we could have gotten a hotel with a pool so my daughter could swim. Most indoor pools are HEATED. I would say if you advertise your property with a pool that you should upkeep the condition. I would consider this false advertising.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Corey

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had hoped for first floor but got third floor. Quiet and clean
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en septiembre de 2023

10/10 Excelente

Scott

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Rowland

Viaje de negocios
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023

4/10 Malo

nakeesha, cleveland

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The outside looks cool the inside was very outdated. The kitchen was missing most of the dishes. The covers had burn holes paint peeling couch was smelly pool was freezing
Se hospedó 3 noches en octubre de 2023

4/10 Malo

TRACY

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
PHONES AND TV DID NOT WORK. HAD TO RUN UP AND DOWN TO DESK. DESK PERSON TRIED TO HELP NEVER GOT TV WORKING. ROOM WAS RUNDOWN AND DIRTY GLAD IT WAS JUST ONE NIGHT. BATHROOM WAS DIRTY NOT SURE IT HAD BEEN CLEANED. OUTSIDE OF BUILDING LOOKED MUCH BETTER THAN INSIDE. WILL NOT STAY HERE AGAIN. VERY DISAPPOINTING. STAFF AT MAINSTAY DID WHAT THEY COULD. HAD TO STAY IN THAT ROOM BECAUSE NO OTHER ROOM WERE AVAILABLE . TV WAS NEVER FIXED. ROOM ABOVE US WAS VERY VERY LOUD . STAFF WAS NOTIFIED AND THEY TOOK CARE OF IT.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location for business or personal stay. Food & entertainment within easy walking distance.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

stephanie

Viaje familiar
A little sketchy feeling. Very noisy. A bit dirty in the hallways. Stairways and elevators were very dirty.
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Paul

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel showing its age and lack of maintenance. Kitchen had almost no supplies and no response when asked to remedy.
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Place With A Lot Of Nice Shopping In Area
Came up to visit my brother who actually lives a half hour from this motel. It was a nice trip and very relax. Had a room near the pool, which was very convenient. If I had one small grip it was the remote for the TV was not working very good. Had to press the buttons really hard.
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
It's fine
We have stayed here before, and it's fine. Carpets need cleaning, stairway smelled bad. The toilet in our room had been used and not flushed. The rooms are dated, and need a deep cleaning. It is one of the few pet friendly hotels in the surrounding area. We appreciate that.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location
Great location, great rooms We did t mind the curry smell in hallways, but there’s might
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Joseph

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Asmerom

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
It's very dirty and has bed bug
Se hospedó 4 noches en julio de 2023

2/10 Terrible

philip

Viaje en grupo
No le gustó: Servicio y personal
It was a scam I arrived and they said I did NOT have a reservation and they did not have any rooms. VERY inconvenient.
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Peter

Se hospedó 3 noches en junio de 2023

10/10 Excelente

LaRhonda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like the small kitchenette inside the room. Staff was friendly and room was clean.
Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Tammy

Viaje familiar
Le gustó: Limpieza y servicio y personal
Our room was extremely clean. Even little scent bleach was noticeable. The room was very dated the bathroom cabinets the finish was coming off . The beds gave us back aches bad enough we left 7 am Sunday morning. The pool big disappointment- no chairs to sit around the pool and the area was dirty and the pool had floaters of some kind floating in it. The continental breakfast was the worse ever I’ve seen in my past 3 years of traveling. However super clean and the staff was friendly .
Se hospedó 2 noches en junio de 2023

4/10 Malo

Jennifer

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Broken bathroom doors. Funny smell in rooms. Cold breakfast.

4/10 Malo

Jennifer

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The room was very dirty the walls were filthy the sink had soda spilled stains from being dumped, the floor was sticky . Just the cleaning could of been better
Se hospedó 3 noches en mayo de 2023

4/10 Malo

Marie

Se hospedó 1 noche en mayo de 2023

4/10 Malo

Susan, Ithaca

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza
We stayed in a handicap accessible room. It said it was a non smoking room but it smelled like cigarette smoke and it had ashtrays. We opened both windows to air out. I don’t think the room has been used in awhile, trash can was dirty, debris on the floor, burnt bedspreads.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Mmabong

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Christine

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The pool was Freezing and had not chairs to sit in. The room did not have a working toilet, and we could not be moved because the hotel was full. No maintenance person available. I had cigarette burns in my bedding. The air conditioner whistled all night. I will never stay here again and will file a former complaint.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Joyce

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Emma

Viaje en grupo
Good stay for an affordable price.
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Lee

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Decent at best
The hotel is dated. The furnishing need updating. The pool was nice. The mattress was pretty good not that soft hotel mattress you normally get. The staff was nice. Way to many pets on the premises.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

beverly louise

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Sonda

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I don't think the bathroom floor was cleaned in a long time and it smelled like urine. The rest of the room also had an awful smell.
Se hospedó 2 noches en abril de 2023