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Opiniones de Motel 6 Frederick, MD - Fort Detrick

2 out of 5
Motel 6 Frederick, MD - Fort Detrick
999 West Patrick Street, Frederick, MD

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 122 de 677 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 188 de 677 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 168 de 677 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 80 de 677 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 119 de 677 opiniones" "

7.0/10

Limpieza

7.0/10

Servicio y personal

5.6/10

Servicios

6.6/10

Condiciones de la propiedad

5.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Deblin

No le gustó: Limpieza
No good
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 21 dic. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excelente

Kathya

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Manuel

Se hospedó 1 noche en julio de 2022
Respuesta de Nancy Y., el 7 jul. 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

10/10 Excelente

Fermin

Le gustó: Limpieza
Se hospedó 1 noche en junio de 2022
Respuesta de Nancy Y., el 7 jul. 2022
Thank you for the perfect rating!! Nancy Y. #Team6

8/10 Bueno

Juan

Se hospedó 1 noche en diciembre de 2021

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal y servicios
El parqueo es lo único bueno!
Se hospedó 1 noche en agosto de 2021
Respuesta de Brand Experience Team, el 28 oct. 2021
Lamentamos que no haya disfrutado de su estadía con nosotros y le pedimos disculpas por cualquier inconveniente que haya experimentado. Esperamos tener la oportunidad de mejorar su experiencia con nosotros. Visite nuevamente. Lilith # Team6

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2021
Respuesta de Nichole Jones, GM, el 30 mar. 2021
Thank you for staying with us, we appreciate your feedback.

8/10 Bueno

Cliente verificado

Gracias ................. todo bien .................
Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

Rodney

Didn’t stay smelled funny and dirty
Se hospedó 3 noches en mayo de 2024

6/10 Aceptable

NANCY

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Desk agent was not welcoming at all. Ice machines didn't work. And the pool was closed! I specifically chose this location to swim during my stay and wasn't able to.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Mary

Le gustó: Servicio y personal y condiciones de la propiedad
Easy to fine, easy checkin. Courteous staff.
Se hospedó 1 noche en mayo de 2024
Respuesta de Brand Experience Team, el 21 may. 2024
Hi Mary,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Aceptable

Jeanne

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal
It was very noisy at times. People were just outside our room at 5:30 in the morning! Absolutely no amenities, but it was decent for the price.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Allan

Viaje en pareja
Close to Highway to Naltimore
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Leonid

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Mary

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
First room the heat wasn't functioning at all - we waited a while hoping it would warm up but had to ask for a different room. The front desk was not apologetic at all and grudgingly gave us another room. - this room was dirty - no one even used the shower because of how dirty it looked. we were just glad for a bed and heat at that point and just didn't want to talk to the staff at the front desk that were rude at best.
Se hospedó 1 noche en enero de 2024
Respuesta de Nancy Y., el 17 ene. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bueno

Dywan

Le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Robert

Le gustó: Limpieza
The first room has no remote control for the tv and after the 3rd visit to the front desk we were given a new room. The second room' s bathroom wasn't as nice and we could not control the heat. The wall thermostat allowed only 66 and 83 degrees. It was too hot. The key was very difficult to allow us to enter the second room' but a manager was walking her dogs and got it open after much difficulty.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 9 ene. 2024
Hi Robert, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Bueno

Gabriel

Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Susana

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
It was clean and meet the expectations
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Robert

No le gustó: Limpieza y condiciones de la propiedad
The room had a heavy tobacco odour, despite this being a non-smoking property. I know it's hard to police the guests, but still, don't pass the problem on to future customers. the stink gets in to all fabrics, so a deep cleaning is needed on all bedding and drapes.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 7 nov. 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Aceptable

Bob

Viaje de negocios
Upon entering my room I found 2 workers sitting on the beds and another in a chair. They were eating their mid afternoon lunch. The room reeked of greasy food. Got them out and stored my luggage and rushed off to a meeting. All done with motel 6
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 1 nov. 2023
Hi Bob,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

2/10 Terrible

Latasha

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
It was just filthy. Gnats and large flies all over the room. The heater did not work and it was 40 degrees outside. The tub had streaks of scum in the walls and the sink had visible mildew on it. And the cherry on the top…there was a used soap bar in the shower with hair on it. I stayed about a month ago and the room was decent. This appeared to have been a cleaning issue, minus the broken heater.
Se hospedó 2 noches en octubre de 2023
Respuesta de Nancy Y., el 27 oct. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excelente

Philip

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Affordable
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 18 oct. 2023
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Bueno

Brigid

Le gustó: Servicio y personal y condiciones de la propiedad
Really nice courtyard area. Room was clean and large, sparsely furnished. Make sure to bring your own toiletries!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nancy Y., el 18 oct. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Aceptable

Luis

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
overall, a nice place, better than it used to be.
I was at this location several years ago and it was not good. It is much better now. Seems the rooms were renovated. The rooms are newer/nice and clean, yet showing signs of needing some upkeep. No biggie but. I checked in at night, i turned on the light switch near the entrance door, It did nothing. I had to open the room curtain to get outside light in to see where I was going in the room to find a light switch, no tissue dispenser, no tub stopper, no shampoo, just soap, an electrical outlet loose from the wall and one did not work, but other than those things, it was fine, nice & clean and served its purpose.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 11 oct. 2023
Hi Steve, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excelente

Kevin

Se hospedó 8 noches en septiembre de 2023

8/10 Bueno

Charles

Le gustó: Limpieza y servicios
there wasn't a microwave or a refrigerator in the room so I couldn't keep stuff cold The lighting was horrible i couldn't really control the thermostat but I like the room cold so that is a plus It was quiet this time around nobody was being loud or obnoxious
Se hospedó 3 noches en septiembre de 2023
Respuesta de Brand Experience Team, el 3 oct. 2023
Hi Charles, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excelente

Francis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was very nice and clean very happy too stay,do think ice makers need looked at
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team , el 27 sept. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excelente

Nathaniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in is easy and quick and staff is Is efficient and polite.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 19 sept. 2023
Hi Nathaniel,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Abdourahmane

Viaje en grupo, Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Drove from Indianapolis, IN to Frederick, MD on August 17 2023. Stayed in room # 205 and cockroaches are all over place. That’s disgusting. Be aware not to leave your luggages on the floor otherwise you'll transfer the cockroaches to your own home. To be safe I end up treating all my luggages and clothes before taking them home. This is the last time I'm staying at this Motel 6. Can you imagine that there's no microwave in the room and the lobby microwave is so tiny that a full plate can barely fit in. This place need a new management, one that will take the business seriously. Until then, no one should stay there for sanitary healthy reasons.
Se hospedó 1 noche en agosto de 2023
Respuesta de Nancy Y., el 7 sept. 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Aceptable

Stephane

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Doesn't quite meet expectations
The photos on the website did not match the property. I was disappointed to find burn holes in the bedding, no fridge or microwave, and no complimentary toiletries other than one Motel 6 bar soap. However, the room was incredibly clean! The housekeeping staff needs a raise!
Se hospedó 2 noches en julio de 2023
Respuesta de Brand Experience Team, el 9 ago. 2023
Hi Traveler,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

4/10 Malo

Ann

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The bathroom oom had no exhaust fan and the entire bedroom felt constantly wet, no matter how much the air conditioning was on.
Se hospedó 3 noches en julio de 2023
Respuesta de Brand Experience Team, el 28 jul. 2023
Hi Ann,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excelente

garry

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

David

Viaje en pareja, Viaje familiar
Le gustó: Limpieza
The room itself was decent. Clean. Had a light switch that did nothing. Part that ruined the stay was the person next door played loud music all night - the same song and tried to rap it too. Called the desk in the morning, apparently it's not the first complaint. The guy tried to intimidate us when we left. I won't hold it against the chain of used another motel 6, but will hold it against this one for allowing someone like that to stay. Also the moto of "leaving the light on for you" is true. They were off and it was dark when we checked in. Trying to find the lights was a pain. Also the TV doesn't have channel options.
Se hospedó 1 noche en junio de 2023
Respuesta de Brand Experience Team, el 13 jul. 2023
Hi David, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

6/10 Aceptable

SANDI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
friendly, effecient staff, clean room and facility. I didnt appreciate seeing a multicolored 'pride flag' in the lobby and the absence of the 'American' flag. Both or neither please.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Margaret

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Restful stay minus a couple monor inconveniences
Light switch by the door didn't control anything and the toliet flap hits the float so you have to take off the lid every time you flush. Otherwise, it was comfortable and what we needed to get a few hours of rest.
Se hospedó 1 noche en junio de 2023
Respuesta de Nancy Y., el 6 jul. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bueno

Michael

Se hospedó 1 noche en junio de 2023

4/10 Malo

Janki

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There was no shampoo, not enough soap, towels were dirty there were hair everywhere, need it pest control service.
Se hospedó 1 noche en junio de 2023
Respuesta de Brand Experience Team, el 16 jun. 2023
Hi Janki, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

8/10 Bueno

diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Most everything was fine. Was quiet until loud talking near my room in the middle of the night, woke me up. Also I bought my laptop but no wifi in room. There was something in the lobby....but I saved enough $ on my bill to treat myself to some good meals later that day!!
Se hospedó 1 noche en mayo de 2023
Respuesta de Brand Experience Team, el 7 jun. 2023
Hi Diane, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 Aceptable

Jessica Tracy

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

William

Se hospedó 2 noches en mayo de 2023

2/10 Terrible

Antoinette

Se hospedó 5 noches en mayo de 2023

8/10 Bueno

Jeanie

Le gustó: Servicio y personal y comodidad de las habitaciones
Friendly-but needs some cleaning
Friendly staff, but rooms were a bit dirty with stains on the covers and a good amount of dirt built up in corners.
Se hospedó 2 noches en mayo de 2023
Respuesta de Brand Experience Team, el 16 may. 2023
Hi Jeanie,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

6/10 Aceptable

Lenora L

No le gustó: Limpieza, servicio y personal, servicios
Se hospedó 4 noches en abril de 2023

10/10 Excelente

Robert

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good laundry room
Se hospedó 1 noche en abril de 2023
Respuesta de Nancy Y., el 5 may. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Daniel

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Avoid if possible.
The bathroom floor was not clean, the heat did not work. When I queried the desk clerk she replied ‘I don’t know how it works I don’t go to the rooms’. She did give me another blanket though. Never again.
Se hospedó 1 noche en marzo de 2023
Respuesta de Brand Experience Team, el 29 mar. 2023
Hi Daniel,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Bueno

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I had a nice stay.
Se hospedó 1 noche en marzo de 2023
Respuesta de Nancy Y., el 17 mar. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6