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Reviews of Country Inn & Suites by Radisson, Fredericksburg South (I-95), VA

3 out of 5
Country Inn & Suites by Radisson, Fredericksburg South (I-95), VA
10358 Patriot Hwy., Fredericksburg, VA

Reviews

7.6

Good

Rating 10 - Excellent. 369 out of 1011 reviews" "
Rating 8 - Good. 303 out of 1011 reviews" "
Rating 6 - Okay. 163 out of 1011 reviews" "
Rating 4 - Poor. 113 out of 1011 reviews" "
Rating 2 - Terrible. 63 out of 1011 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Lori

Traveled with partner
Liked: Cleanliness, staff & service
Mattress was uncomfortable. Bathroom was small and cramped, was clean but small. Breakfast was good. Coffee was fair.
Stayed 1 night in May 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with great bedding and wonderful breakfast.
Stayed 1 night in May 2024

8/10 Good

Carlos

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro-Nice room and pet friendly. Con-Not enough coffee before check out in the pot.
Stayed 2 nights in May 2024

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, property conditions & facilities
I liked room size and the accessibility to I-95.
Stayed 1 night in May 2024

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a verry nice hotel that is a great value for the money. Nice big rooms. 50 inch tv, microwave and refrigerator in rooms, bathtubs and cloets with real doors. To top it all off you get yummy Otis Spunkneyer cookies!!! I highly recommend this hotel!!
Stayed 1 night in May 2024

10/10 Excellent

Tammy

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
You might want to call ahead of time the whirl pool doesn’t work in the pool area.
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Colleen, Fredericksburg

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable room staff was excellent
Stayed 1 night in May 2024

8/10 Good

Richard

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Needs to be updated, bathrooms need to be reconditioned.Furniture needs to be replaced with newer ones.
Stayed 1 night in May 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Eric B Racha

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2024
Response from Lenka on 7 May 2024
Eric....thank you for your review. It's greatly appreciated as we strive to offer only the best hospitality services to our guests.Hope to see again in the future!

6/10 Okay

Susan

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Old dog food was still on the floor from previous stay. Only one working elevator. Gal at the front desk was nice/ helpful.
Stayed 1 night in May 2024
Response from Lenka on 7 May 2024
Dear Susan,Thank you for staying with us and for taking the time to leave a feedback. I am truly sorry about the dog food found on the floor. Your comment will be shared with the team leaders to make sure this will not happen again.I also apologize about the inconvenience with one of the elevators. We have been waiting for a new part from the manufacturer for over 6 weeks now.We hope you give us another chance so we can exceed your expectation!

6/10 Okay

Roy

Liked: Staff & service
Disliked: Property conditions & facilities
The facility needs refurbishing. It’s rather dark and totally lacks any dacorations.
Stayed 1 night in Apr 2024
Response from Karen on 3 May 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Fredericksburg South

4/10 Poor

Tess

Traveled with partner
Disliked: Amenities
I found the room not only worn but sheet had hole in it. Temperature was fine. Some not all staff were surly. Not a place we’ll stay again. The advert said it was a Radisson hotel but no evidence of that once we were there. Owned locally. Poor breakfast.
Stayed 1 night in Apr 2024
Response from Lenka on 7 May 2024
Dear Tess,Thank you for taking the time to review your stay with us.Your comments are very important to us and will be shared with the leadership as we strive to provide the best hospitality service according to our Radisson guideline.We hope to have another chance to exceed your expectations.

10/10 Excellent

Irvin

Stayed 1 night in Apr 2024

2/10 Terrible

Demi

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs to be cleaned better. Sheets had stains, hair in the tub and on towels. I let the front desk know via text and was ignored.
Stayed 1 night in Apr 2024
Response from Karen on 3 May 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Fredericksburg South

10/10 Excellent

Dianna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location . East on/off I-95
Stayed 1 night in Apr 2024
Response from Karen on 3 May 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Fredericksburg South

4/10 Poor

Lyubov

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs a serious renovation, better house keeping staff.
Stayed 1 night in Apr 2024
Response from Lenka on 7 May 2024
Lyubov,Thank you for taking the time to review your stay.Your feedback is greatly appreciated and will be shared with the leadership.

10/10 Excellent

Stacia

Liked: Staff & service
It is a perfect hotel to stop and sleep when traveling long distance.
Stayed 1 night in Apr 2024
Response from Karen on 3 May 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Fredericksburg South

4/10 Poor

Jackie

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old and unclean.. visible dirt and staining.
Stayed 1 night in Apr 2024
Response from Karen on 20 Apr 2024
Thank you for taking the time to do our online survey.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Karen on 20 Apr 2024
Thank you for taking the time to do our online survey

4/10 Poor

Kelly

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness
Dirty, hard mattress, lumpy pillows. Nice pool, good breakfast.
Stayed 1 night in Apr 2024
Response from Karen on 18 Apr 2024
Thank you for taking the time to do our online survey.

8/10 Good

Stacia

Liked: Cleanliness, staff & service
It is right off the highway.
Stayed 1 night in Apr 2024
Response from Karen on 17 Apr 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, Fredericksburg South (I-95), VA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

6/10 Okay

Lisa

Stayed 1 night in Apr 2024
Response from Karen on 3 May 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Fredericksburg South

8/10 Good

Ayton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom too small
Stayed 2 nights in Apr 2024
Response from Karen on 17 Apr 2024
Thank you for taking the time to do our online survey.

8/10 Good

Christine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Country Inn in Fredericksburg is a very clean,safe and convenient hotel. Staff were friendly and helpful. Area felt safe since I walk my dog late in the evening. I will definitely stay here again when I am traveling along I95.
Stayed 1 night in Apr 2024
Response from Karen on 17 Apr 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, Fredericksburg South (I-95), VA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

6/10 Okay

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel uses eco-friendly heating and cooling. It turned 40 degrees at night and there was no heat. Nothing they could do about it.
Stayed 1 night in Apr 2024
Response from Karen on 17 Apr 2024
Thank you for taking the time to do our online survey.

8/10 Good

brian j

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Karen on 4 Apr 2024
Thank you for taking the time to do our online survey.

8/10 Good

Phoebe

It was very crowded in the lobby and extremely loud when we arrived and the next morning. The dining area looked like a hurricane went through it.
Stayed 1 night in Mar 2024
Response from Lenka/Director of Sales on 3 Apr 2024
Dear Phoebe,Thank you for taking the time to review your stay with us.Your feedback is greatly appreciated and will be shared with the team to improve our breakfast seating for large bus groups as the one you experienced.Again, thank you for sharing your experience with us. We hope to another opportunity to offer our services.

10/10 Excellent

Sally

Stayed 1 night in Mar 2024
Response from Karen on 3 May 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Fredericksburg South

10/10 Excellent

Marty

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Lenka/Director of Sales on 3 Apr 2024
Thank you for your wonderful review, Marty!

10/10 Excellent

Steven

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Mar 2024
Response from Lenka/Director of Sales on 3 Apr 2024
Dear Steven,Thank you for choosing our hotel and for your review!It's greatly appreciated.We hope to see you again soon.

4/10 Poor

Alexandria

Stayed 1 night in Mar 2024
Response from Lenka/Director of Sales on 3 Apr 2024
Dear Alexandria,Thank you for taking the time to review your stay with us.I am truly sorry we did not meet your expectations...I would like to hear more details about your experience so we can better serve our guests.We hope to have another opportunity to offer our services.

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Karen on 4 Apr 2024
Thank you for taking the time to do our online survey.

4/10 Poor

Dona

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lo was cold and hot tub was empty. Beds looked old and not comfortable. Not very clean
Stayed 2 nights in Mar 2024
Response from Lenka/Director of Sales on 3 Apr 2024
Dear Dona,Thank you for taking the time to review your stay with us.Your feedback is very important to us as we strive to provide only the best service possible. Our mattresses are all new and I am sad to hear you were not comfortable. Our hot tub was permanently shut down during Covid and will be removed. Again, I apologize we did not meet your expectations and I hope we can another opportunity to serve you well.

10/10 Excellent

Amana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 2 nights in Mar 2024
Response from Lenka/Director of Sales on 3 Apr 2024
Dear Amana,Thank you for your review. We hope to see you again soon.

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
A welcoming environment for families and families with pets. Clean and great little dog park.
Stayed 1 night in Mar 2024
Response from Lenka on 18 Mar 2024
Dear Elizabeth,Thank you for your awesome ratings!!We appreciate your business and your kind words.Hope to see you again soon.

8/10 Good

Charlotte

Business traveler
Liked: Cleanliness, staff & service
Parking entrance was not well marked from the road. Had to do a u-turn to fry back to the hotel.
Stayed 1 night in Mar 2024
Response from Lenka on 12 Mar 2024
Dear Charlotte,Thank for rating your stay with us.Your feedback is very important to us and will be used to find an improvement to make our entry more visible.We hope to see you again in the near future.

6/10 Okay

Rhonda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very accomodating. Property was clean shower water fluctuate d continously. I was unable to raise the room temo it was locjed in at a very chilly 67.
Stayed 1 night in Mar 2024
Response from Lenka on 12 Mar 2024
Dear Rhonda,Thank you for your review, all feedback is very appreciated.I am truly sorry to hear about your experience with the room temperature. Please know our staff is always ready to assist. We hope to see you again in the future to exceed your expectations..

10/10 Excellent

Latisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, quiet and free parking.
Stayed 1 night in Feb 2024
Response from Lenka on 18 Mar 2024
Dear Latisa,Thank you for your kind feedback. I am delighted to hear that you enjoyed your stay with us.We look forward to welcoming you again in the future.

4/10 Poor

Laurie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient off highway. Property well utilized. Needs updating. Pool Merkley. Hot tub not functioning. Gym small and unclean
Stayed 1 night in Mar 2024
Response from Lenka on 18 Mar 2024
Dear Laurie,Thank you for taking the time to review your stay with us.We value your feedback and will be shared with the team leaders for improvements.Our hot tub is no longer offered, it was permanently closed during COVID and is getting removed.I hope we can get another chance to serve you well.

8/10 Good

Roxan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was the shower. We addressed it and they did follow up o. It. The beds were very comfortable and the room was clean. Staff were friendly
Stayed 2 nights in Mar 2024
Response from Lenka/Director of Sales on 3 Apr 2024
Dear Roxan,Thank you for taking the time to review your stay with us.Your feedback is greatly appreciated. I am glad to hear that we met all your expectations.We hope to welcome you again soon!

8/10 Good

Dave

Stayed 1 night in Feb 2024
Response from Karen on 4 Apr 2024
Thank you for taking the time to do our online survey.

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service on 16 Feb 2024
Jeffrey, thank you for staying at Country Inn & Suites by Radisson and providing a rating. If there's any additional feedback you'd like to provide about your stay, we'd love to hear it so we can continue enhancing our guest experiences. We look forward to welcoming you back on your next visit.

10/10 Excellent

George

Stayed 1 night in Feb 2024
Response from Customer Service on 16 Feb 2024
George, thank you for your rating! At Country Inn & Suites by Radisson, Fredericksburg South (I-95), VA, we strive to make every guest's stay special and we're delighted to see that you left us a stellar rating. We appreciate your support and hope to welcome you back soon.

6/10 Okay

Shamecca

Stayed 1 night in Feb 2024
Response from Customer Service on 17 Feb 2024
We appreciate the feedback, Shamecca.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 Excellent

Dana

Stayed 1 night in Feb 2024
Response from Karen on 13 Feb 2024
Thank you for taking the time out of your day to do our online survey. We look forward to you staying with us again.

6/10 Okay

Susan

Traveled with partner
Liked: Staff & service
It was average. Rooms could use some refreshing. Especially the bathroom. Breakfast didn’t have any fruit or healthier options. Reception person was friendly and helpful
Stayed 1 night in Feb 2024
Response from Customer Service on 16 Feb 2024
Susan, we appreciate your balanced review. While we're glad our colleagues at the reception created a positive impression, it's disappointing to hear other aspects did not meet your expectations. We normally strive to offer a variety of breakfast options and comfortable, well-maintained rooms. Your comments will serve as a valuable insight for future improvements. Thank you for your feedback, and we hope to have the opportunity to deliver a more enjoyable stay in the future.