¡Gracias por tu honesta reseña! ¡Estamos felices de que disfrutes de tu habitación! ¡Le deseamos un gran día y esperamos servirle nuevamente!Atentamente,MichaelGrand Inn

Dear Guest, We appreciate your honest & valuable review. We would like to apologize for any inconvenience that you had encountered during your stay. We appreciate your time to bring out certain aspects that would further improve the standards and quality of accommodations on our property. Again, we sincerely appreciate your stay with us and for conveying your helpful feedback as we progressively fulfill constructive efforts to resolve any challenges. We wish you a pleasant day & good health!

Dear Guest, We are happy to hear you felt at home when staying with us. We are glad our customer service left a lasting impression. We appreciate your honest & valuable review! Thank you for giving us your feedback. We look forward to serving you again in the future. We wish you well and good health!Sincerely,MichaelCustomer Service Manager, Grand Inn

Dear Guest, Thank you for your valuable review. We sincerely apologize for missing the mark during your stay with us. We appreciate your honest feedback. We wish you well and we hope you have a pleasant day.

Dear Guest, We appreciate your honest & valuable review! We are happy to hear you had an excellent time during your stay with us. ) Thank you for giving us your feedback. We hope to serve you again in the future if you are ever in the area again. We wish you well and have a great day!

Thank you for your honest & valuable review. We apologize for missing the mark during your stay with us. We will investigate the issues you experienced and notify our entire team. We thank you for conveying your experience as we progressively fulfill constructive efforts to resolve any challenges. We appreciate you reaching out to us and your feedback. We wish you well and may you have a pleasant day.

Dear Guest, We are happy to hear you felt at home when staying with us. We are glad our customer service left a lasting impression. We appreciate your honest & valuable review! Thank you for giving us your feedback. We look forward to serving you again in the future. We wish you well and good health!Sincerely,MichaelCustomer Service Manager, Grand Inn

Dear guest, we apologize for any inconvenience you may have experienced during your stay. If there is anything we could have done to make your stay better please do not hesitate to contact us directly. Our team takes all guest reviews seriously and want to make things right. We hope you will give us another chance in the future.

Dear Guest,We apologize for not being of service to you and your guest at the time of trying to check in. Unfortunately, when one or more hotel policies are broken in the past we reserve the right to refuse service to anyone. We understand it might not have been your fault directly but we still need to enforce our policies for the betterment for our other guests. We wish you a pleasant day.

Dear Guest,Thank you for your valuable review. We apologize for missing the mark during your stay with us. We apologize for the issues your experienced in terms of room cleanliness. We take your feedback seriously and will look into the areas you mentioned to improve our hotel standards & overall guest comfort. Also please note the room deposit is a credit card pending hold. So when we handed your the voided credit card refund receipt, that means it now depends on your bank how quickly it goes back. It should not show as a -0.00 amount but as a tab like "0.00 - Pending." Once the pending amount disappears; then that means it was credited back to you. Please feel free to call us if you would like to double check. We appreciate your honest feedback and we wish you well.Sincerely,MichaelCustomer Service Manager, Grand Inn

Dear Guest, Thank you for your valuable review. We appreciate your feedback. We wish you well and we hope you will give us another chance in the future. We hope you have a pleasant day.

Estimado invitado, gracias por sus comentarios. Nos disculpamos de antemano por los problemas que experimentó. Volveremos a capacitar a nuestro personal para que sea proactivo y se mantenga al día con los estándares de nuestro hotel. Agradecemos su valiosa revisión. Le deseamos un feliz día.

Thank you for your valuable review. We sincerely apologize for missing the mark during your stay with us. We appreciate your honest feedback. We will immediately re-train our staff on the issues you experienced. We hope you will give us another chance in the future. We wish you well & we hope you have a pleasant day.

Dear Guest, We appreciate your honest & valuable review! We are happy to hear you had an excellent time during your stay with us. =) Thank you for giving us your feedback. We hope to serve you again in the future if you are ever in the area again. We wish you well and have a great day!

Dear Guest, Thank you for your valuable review. We sincerely apologize for missing the mark during your stay with us. We wish you well and we hope you have a pleasant day.

Dear Guest, Thank you for your valuable feedback. We are glad to hear you have a great stay with us. We wish you well and have a wonderful day!

¡Gracias por tus comentarios! Fue un placer servirle a usted. ¡Que tengas un gran día!

¡Gracias por tus comentarios! Fue un placer servirle a usted y su familia. ¡Que tengas un gran día!

Thank you for your valuable feedback~ We appreciate you taking the time to giving us an honest review. Have a wonderful day!

Gracias por tus comentarios. Lamentamos los inconvenientes. Te deseamos lo mejor.

Gracias por tu maravillosa reseña. ¡Que tengas un buen día!

Dear Guest, We appreciate your honest & valuable review! We are happy to hear you had an excellent time during your stay with us. ) Thank you for giving us your feedback. We hope to serve you again in the future if you are ever in the area again. We wish you well and have a great day!

Thank you so much for your review and feed back. We apologize for any noise and AC issues you have encountered during your stay. We have space heaters and extra blankets for our guests as well. We will make sure to communicate better with our guests of our amenities upon check in thank you for your valuable feedback. We hope to welcome you back again soon!

Thank you so much for your wonderful review! We look forward to welcoming you back!

We apologize for any inconvenience you might have experienced at our property, we will work with our team to improve our property. We sincerely appreciate your feedback and hope you will give us another chance in the future.

Dear Guest,Thank you for your valuable review. We apologize for missing the mark during your stay with us. We appreciate your honest feedback & taking the time to help us improve on issues you experienced. We wish you well and a pleasant day. Sincerely,MichaelGrand Inn1000 S Euclid Street , Fullerton, CA

Thank you Samuel for your review! We really appreciate you!

Dear Guest, We appreciate your honest & valuable review! We are happy to hear you had an overall pleasant time during your stay with us. ) It was a pleasure serving you. We wish you well and hope to serve you again if you are ever in Southern California again!

Dear Guest, We appreciate your honest & valuable review! We are happy to hear you had an excellent time during your stay with us. ) Thank you for giving us your feedback. We hope to serve you again in the future if you are ever in the area again. We wish you well and have a great day!

Dear Guest, We appreciate your honest review! We are happy to hear you had a pleasant time during your stay with us. ) It was a pleasure serving you and your guests & we hope to serve you again in the future if you are ever in the area again to visit Southern California. We wish you well and have a great day!

Dear Guest, Thank you for your valuable review. We sincerely apologize for missing the mark during your stay this time with us. We hope you will give us another chance as we try to make things right. We appreciate your honest feedback. We wish you well and we hope you have a pleasant day.

Dear Guest, We appreciate your honest & valuable review! We are happy to hear you had an overall pleasant time during your stay with us. We do apologize for any inconvenience that you had encountered during your stay. We appreciate your time to bring out certain aspects that would further improve the standards and quality of accommodations on our property. Again, we sincerely appreciate your stay with us and for conveying your helpful feedback as we progressively fulfill constructive efforts to resolve any challenges. We wish you a wonderful day.

Dear Guest, We appreciate your honest review! We are happy to hear you had a pleasant time during your stay with us. ) It was a pleasure serving you and & we hope to serve you again in the future if you are ever in the area again to visit Southern California. We wish you well and have a great day!

Dear Guest, We appreciate your valuable review! We are happy to hear you had a pleasant time during your stay with us. ) Thank you for giving us your feedback about our room comfort & cleanliness. We hope to serve you again in the future if you are ever in the area again. We wish you well and have a great day!

Dear Guest,Thank you for your honest and valuable review. We would like to apologize for the issue you experienced due to the faulty TV signal. This is not the standards and quality of accommodations we hope to strive for. We appreciate your feedback as we re-train our team to resolve issues like these in the future. We hope you will give us another chance if you are ever in the area again to make it right. We hope you have a pleasant day.

Dear Guest,Thank you for your valuable review. We sincerely apologize for missing the mark during your stay with us. We appreciate your honest feedback. We hope you will give us another chance in the future. We wish you well & we hope you have a pleasant day.

Dear Guest,Thank you for taking the time and sharing your experience at the hotel. We do apologize for any inconvenience that you had encountered during your stay. Again, we sincerely appreciate your stay with us and for conveying your experience as we progressively fulfill constructive efforts to resolve any challenges.

Dear Guest, We appreciate your honest review! We are happy to hear you had a pleasant time during your stay with us. ) It was a pleasure serving you and your guests & we hope to serve you again in the future if you are ever in the area again to visit Southern California. We wish you well and have a great day!Sincerely,MichaelCustomer Service Manager, Grand Inn

Dear Guest,Thank you for your valuable review. We apologize for missing the mark during your stay with us. We will immediately re-train our staff on keeping guest peace of mind & our customer service our top priority. We appreciate your honest feedback. We wish you well and we hope you will give us another chance in the future. We hope you have a pleasant day.Sincerely,Michael,Customer Service Manager, Grand Inn

Dear Guest,Thank you for reaching out to us. We have brought up the payment issue with our management & have resolved it at this time. Just as the front desk agent stated on that day, when the internet was down during your time of check-in the credit card machine was rendered offline. The payment was put into a pending processing hold which means we were unable to process it completely. Please know we are a small family run hotel & merely trying to process payment for your stay. We wish you well.

Dear Guest, We appreciate your honest & valuable review. We do apologize for the inconvenience you experienced in terms feeling of safety. Our hotel policy does have a 10pm quiet hours that we enforce & we make patrols 24/7. We do look to our more behaved guests to reach out to us at any time during their stay should there any noise disturbances. Again, we sincerely appreciate you for conveying your experience as we progressively fulfill constructive efforts to resolve any challenges. We wish you a wonderful day.

Dear Guest,Thank you for your honest review! We're pleased to hear that you enjoyed your stay with us here at the Grand Inn. It's wonderful to know that you had a relaxing stay. We appreciate you taking the time to share your thoughts with us. We hope to serve next time you are in town again. Have a wonderful day!

Dear Guest, We appreciate your honest & valuable review! We are happy to hear you had an overall pleasant time during your stay with us. ) It was a pleasure serving you. Thank you for your helpful feedback. We wish you well and have a great day!

Dear Guest, We appreciate your honest review! We are happy to hear you had a pleasant time during your stay with us. ) It was a pleasure serving you & we hope to serve you again in the future if you are ever in the area again to visit Southern California. We wish you well and have a great day!

Dear Guest,Thank you for your honest & valuable review. We apologize for missing the mark during your stay with us. We will investigate the issues you experienced and notify our entire team. We thank you for conveying your experience as we progressively fulfill constructive efforts to resolve any challenges. We appreciate you reaching out to us and your feedback. We wish you well and may you have a pleasant day.

Dear Guest,Thank you for your honest & valuable review. We apologize for missing the mark during your stay with us. We will investigate the issues you experienced and notify our entire team regarding room comfort. We thank you for conveying your experience as we progressively fulfill constructive efforts to resolve any challenges. We appreciate you reaching out to us and your feedback. We wish you well and may you have a pleasant day.

Dear Guest, We appreciate your honest review! We are happy to hear you had a pleasant time during your stay with us. ) It was a pleasure serving you and your guests & we hope to serve you again in the future if you are ever in the area again to visit Southern California. We wish you well and have a great day!

Dear Guest, We are happy to hear you felt at home when staying with us. We are glad our customer service left a lasting impression. We appreciate your honest & valuable review! Thank you for giving us your feedback. We look forward to serving you again in the future if you are ever in the area again. We wish you both well and pleasant day!

Dear Guest,Thank you for taking the time and sharing your experience at the hotel. We do apologize for any inconvenience that you had encountered during your stay. We appreciate your time to bring out certain aspects that would further improve the standards and quality of accommodations on our property. We will work constructively with our maintenance team so that issues such a yours do not happen in the future. Again, we sincerely appreciate your stay with us and for conveying your experience as we progressively fulfill constructive efforts to resolve any challenges.

Dear Guest,Thank you for your valuable & honest review. We apologize for missing the mark during your stay with us. We sincerely apologize for the issues you experienced in terms of room comfort & our amenities. We appreciate your honest feedback as we proactively strive to improve upon our amenities & property. We wish you a pleasant day.Sincerely,MichaelCustomer Service Manager, Grand Inn