Hilda, We have a drone video on our website which shows are location, along with our address so that you are aware of our location. It is so beautiful that is why people choose to stay here. Guests come for the stunning views and wildlife. We recommend that you stay in a box hotel with noise and congestion. We do not state we have a restaurant only breakfast. You choose a room on the second floor and all 2nd floor rooms state no elevator. You did not say you had knee surgery and if you had I would have offered to help with your luggage. Lobby is open during the day, and my phone # is posted on the lobby door, plus you can call from your room phone and the call will go directly to my cell phone (as you were informed at check in). Our website and all booking sites state the size of the rooms with pictures. You arrived later in the day and you wanted to leave a day early , I stated our cancellation policy, which is made aware of when you booked. But in the morning at breakfast you smiled and said you would like to stay. Your review is bogus.

Dear Guests, Cindy just contacted me that this review is incorrect and for another hotel she stayed at. Of course, this cannot be us, since we do not have food. (Breakfast starts May 1). She said she would take this off our reviews.She said she loved her stay with us.

We have operating with breakfast only served May to October for 15 years. We inform guests immediately as we receive the reservation. These 3rd party booking sites will not take off the breakfast banner since we serve breakfast at sometime during the season. We post on our Official Website of the breakfast schedule. Your review rating is not fair. If breakfast was the factor for your stay and you would have informed us of this, you may have cancelled. We are sorry that the coffee missing in the room, all rooms do come with coffee, even the kitchenette you reserved. If you would have let front desk know, we would have graciously given you coffee. I believe cost was involved in your decision to book our Inn, since our rates at this time are lower than the chain hotels in town and they do not serve breakfast now or during the regular season. We are glad you enjoyed the beautiful mountain panoramic views, they are no extra charge.

Thank you for your review! We are glad you enjoyed your stay!

The breakfast is complimentary to your stay, it is free. We cannot accommodate special dietary restrictions just upon notification when you arrive at check in. That is not enough notice since food items are purchased in advance. We have been accommodating for other guests with proper notice. Each morning the breakfast changes, so it was just by chance that we offered for the one breakfast you had with us the breakfast that had the egg, onion and cheese. I asked if you had had the eggs, and your husband said yes. And you had brought your own food items into the breakfast.

Thank you for your review! We are glad you enjoyed your stay!