Habitación Deluxe, 1 cama King size, vista a la bahía | Caja de seguridad en la habitación, escritorio y cortinas blackout
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Opiniones de Novotel Geelong

4 out of 5
Novotel Geelong
10-14 Eastern Beach Road, Geelong, VIC

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 445 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 360 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 130 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 28 de 1000 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

8.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Chanmi

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Alyce, el 7 may. 2024
Hi Chanmi,Thank you for staying at Novotel Geelong and taking the time to leave a score.We look forward to seeing you again soon.Warm Regards,Alyce

10/10 Excelente

John good, Forest Hill

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice place with view of harbour
Se hospedó 2 noches en marzo de 2024
Respuesta de Alyce, el 7 may. 2024
Hi John,Thank you so much for your review.It's great to see you enjoyed your stay at Novotel Geelong.We look forward to seeing you again soon,Kind Regards,Alyce

8/10 Bueno

Kelly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and really enjoyable stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Alyce, el 7 may. 2024
Hi Kelly,Thanks for the great review and for choosing to stay at Novotel Geelong.We look forward to welcoming you again soon,Warm Regards,Alyce

10/10 Excelente

nancy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No free parking
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Ying

Se hospedó 2 noches en febrero de 2024
Respuesta de Alyce, el 7 may. 2024
Hi Ying,Thank you for taking the time to leave a score.Hopefully we can welcome you to Geelong again soon and have the opportunity improve your stay next time. Warm Regards,Alyce

6/10 Aceptable

Cassie

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Views and property are lovely, parking is challenging by, would recommend using the valet service for convenience. Comfortable room and bed, but air conditioning wasn’t working well which let the property down a bit.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overpriced for the room & small balcony, water views were a glimpse over roofs! Wasn’t impressed on arrival to find out only parking they have is valet at $40 a day!
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

harjit

Le gustó: Limpieza, servicios, condiciones de la propiedad
Great place to stay
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Chieko

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Simon

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Sharni

Se hospedó 3 noches en diciembre de 2022

10/10 Excelente

Manu

Se hospedó 2 noches en enero de 2024

8/10 Bueno

Liz

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Blanche

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
I booked the property for our 10th wedding anniversary. There were no offers to pay extra for an upgrade or any additions (which I would have done.) I tried calling 5 times during the day to ask about parking and couldn’t get through. When I called for some room service I was told someone else had ordered something on our room number. Generally the facility is nice just wasn’t quite the experience I was hoping for.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Sasagi

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
If there was a negative star, I would’ve given a negative star. Checked in at 6pm, checked out 12 midnight on same day. Bed was uncomfortable, could not connect TV to my son’s PS as we’ve done in the many hotels and resorts we stay at. My son called reception to ask about TV connection but reception barely spoke a word of English. Couldn’t understand what my son wanted. We checked out in 6 hours. It was a waste of money!!!
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Phil

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I thought our room was certainly overpriced for what we got in comparison to other accor we have stayed at
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Christopher, Lara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay for a special occasion. Comfortable Bed and pleasant views. We will be back
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Gavin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything is awesome
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

mark

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Danny

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 9 noches en noviembre de 2023

10/10 Excelente

Robyn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pleasant staff and room
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Alexandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I very much enjoyed my stay at this hotel. We had a great view of the ocean and the giant sky wheel which lights up at night. The hotel is the most convenient in Geelong and is right across the street from most of the main attractions. It is also located on the same block as the main restaurants and dessert places which was great. The morning breakfast was one of the best of our entire trip. Highly recommend getting this included in your stay. We had dinner in the hotel too, but this wasn't as good. Absolutely everything is served chargrilled which I don't like, but if you do like that you should try the restaurant. The hotel didn't have any on site self parking. I believe there was a valet parking option but it was pretty easy to find street parking so we opted out of that. The street parking was free from 5:30pm to 9am and most of the time we found a spot right out the front of the hotel. I found the service from the hotel staff ok. Nothing special. When we showed up in the evening to check in with all our luggage, the lady at the desk seemed almost confused as to what we were doing there. For the most part, the staff don't talk to you unless you walk right up to them to ask a question. This is not necessarily a complaint, it was just an interesting observation after staying at a hotel in Melbourne CBD that was the complete opposite.

8/10 Bueno

Nikki

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like that this property is on the waterfront at geelong and central to the city
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

chang ho

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The kindness of the person in charge of the reservation before staying was very impressive. The spacious room was very satisfying and the breakfast was great. The DJing in the lounge on Friday evening was attractive enough.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Kerrilyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All good with the exception of parking. Was offererd $40 per night valet service. Nothing on sight had to street park. Very poor for a top rate hotel. All else was excellent.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Tamie, el 7 nov. 2023
Thank you for taking the time to tell us about your experience at the Novotel Geelong. I am glad and excited to pass on the lovely feedback you have given about our staff. However, I do apologize about the parking expenses and we will definitely take this into consideration moving forward. We look forward to welcoming you again back to Novotel Geelong. Kind Regards,TamieDuty Manager

10/10 Excelente

MIHYUN

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Anthony

Se hospedó 4 noches en octubre de 2023
Respuesta de Tamie, el 24 oct. 2023
Dear Anthony,I really appreciate your comments regarding your stay at the Novotel Geelong. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm Regards,TamieDuty Manager

8/10 Bueno

Klaus

Viaje en pareja
Parking not satisfactory, if you just want to hope into your room or have lunch you can expect long delay at times not good!
Se hospedó 5 noches en septiembre de 2023

10/10 Excelente

Tiziana

Se hospedó 1 noche en septiembre de 2023
Respuesta de Tamie, el 24 oct. 2023
Dear Tiziana,I really appreciate your comments regarding your stay at the Novotel Geelong. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm Regards,Tamie

8/10 Bueno

Stephen

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Charmaine

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the central position - and walkability. Tempo restaurant highly recommended with a short stroll for breakfast if you want something different. Staff were happy, professional and accomodating. The price of parking per night was expensive especially when not using the valet service and leaving your car for 48 hours - $80.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Daniel

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The view of the waterfront is great. The quality and condition of the room was average.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Varsha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Mary Andrea

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Restaurant reception not friendly.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Kazutaka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Vanessa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was very pleased with my stay.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Location was good. Facilities were fine. Breakfast great.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

frank

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Liked nothing
Se hospedó 1 noche en junio de 2023
Respuesta de Alyce, el 20 jun. 2023
We are sorry that you weren't able to stay to enjoy our hotel, we hope to welcome you on another occasion!

6/10 Aceptable

Brian

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Emmanuel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice views.
Se hospedó 1 noche en junio de 2023
Respuesta de Alyce, el 7 jun. 2023
Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong.

8/10 Bueno

Tak

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Obviously sea front is good.
Se hospedó 1 noche en mayo de 2023
Respuesta de Alyce, el 7 jun. 2023
Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong.

10/10 Excelente

Roger

Se hospedó 2 noches en mayo de 2023
Respuesta de Alyce, el 7 jun. 2023
Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong.

6/10 Aceptable

Sharon

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2023
Respuesta de Alyce, el 7 jun. 2023
Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong.

10/10 Excelente

Martin J.

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Going to Geelong, Stay Hear!
Cery nice facility with an excellent location and view
Se hospedó 1 noche en abril de 2023
Respuesta de Alyce, el 9 may. 2023
Hi Martin,Thank you so much for taking the time to leave us a great guest score and for choosing to stay at the exciting Novotel Geelong.Warm Regards,Alyce Guest Relations

10/10 Excelente

Darryl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff are Super friendly and professional.
Se hospedó 1 noche en abril de 2023
Respuesta de Alyce, el 9 may. 2023
Hi Darryl,Thank you so much for taking the time to complete our guest survey and score. Your review was fantastic and on behalf of my team I wanted to personally respond to you and say thanks and how much we appreciate your feedback, especially your comments regarding our staff.Thank you for staying at the exciting Novotel Geelong and my team and I will look forward to welcoming you back really soon. Warm Regards,Alyce Guest Relations

10/10 Excelente

William

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
Amazing front desk staff…. Couldn’t have been more pleased
Se hospedó 1 noche en abril de 2023
Respuesta de Alyce, el 9 may. 2023
Hi William,Thank you so much for taking the time to complete our guest survey and score. Please know I have shared your experience and feedback with my team, particularly your fantastic score of comments of our staff! Thank you for staying at the exciting Novotel Geelong.Warmest RegardsAlyceGuest Relations

8/10 Bueno

Scott

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de Alyce, el 9 may. 2023
Hi Scott,Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong.Warm Regards,Alyce Guest Relations

10/10 Excelente

Ross

Se hospedó 1 noche en abril de 2023
Respuesta de Alyce, el 9 may. 2023
Hi Ross,Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong.Warm Regards,Alyce Guest Relations

10/10 Excelente

Angela

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023
Respuesta de Alyce, el 9 may. 2023
Hi Angela,Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong; it’s fantastic to see you enjoyed your stay.We look forward to welcoming you back really soon. Warm Regards,Alyce Guest Relations