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Opiniones de The Bull Hotel

4 out of 5
The Bull Hotel
Oxford Road, Gerrards Cross, England

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 301 de 558 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 201 de 558 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 35 de 558 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 558 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 558 opiniones" "

9.2/10

Limpieza

8.8/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mark

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A delightful hotel with friendly, professional and efficient staff. The breakfast is self service and very varied with continental or English. The rooms are spacious, clean and have tea and coffee making facilities. There is also a bar in the hotel that leads out to beautiful gardens. The hotel is a 15 minute walk from the train station where you can get services to London, High Wycombe and Oxford. Highly recommended.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Scott

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great classic hotel
Se hospedó 3 noches en febrero de 2024
Respuesta de LD, el 22 abr. 2024
Dear ScottThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Helmut

Se hospedó 5 noches en abril de 2024
Respuesta de LD, el 17 abr. 2024
Dear HelmutThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Julia

Viaje en pareja
Le gustó: Servicio y personal
Comfortable bed, clean but room outdated
Se hospedó 1 noche en marzo de 2024
Respuesta de LD, el 26 mar. 2024
Dear JuliaThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a mainly positive experience.We are pleased that we provided clean, comfortable accommodation.Belatedly, we can only apologise that you felt your bedroom was dated.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very welcoming and efficient check in. Free parking. Room was spacious and well equipped. Nicely furnished with 2 comfortable armchairs plus a chair beside the dressing table/desk. Useful mini fridge with a free 1 litre bottle of water. Ample room for clothing storage plus iron and ironing board. Staff were attentive yet unobtrusive.
Se hospedó 1 noche en marzo de 2024
Respuesta de LD, el 19 mar. 2024
Dear MichaelThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that we provided spacious, clean, comfortable, well appointed accommodation with friendly, efficient, unobtrusive service.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Tyler

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were spacious, beds comfortable, staff were lovely, friendly and helpful and the buffet breakfast was amazing. Great place to stay.
Se hospedó 2 noches en febrero de 2024
Respuesta de LD, el 19 mar. 2024
Dear TylerThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that we provided spacious, clean, comfortable accommodation with an amazing buffet breakfast and friendly, helpful service.Thank you for describing The Bull as a great place to stay.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de LD, el 28 feb. 2024
Dear GuestThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de LD, el 28 feb. 2024
Dear MarkThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome
Fabulous stay, easy check in staff friendly and helpful especially Diana, lovely evening drinking eating and chatting in the conservatory area. Room clean spacious and comfortable ❤️
Se hospedó 1 noche en febrero de 2024
Respuesta de LD, el 28 feb. 2024
Dear SharonThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that you had a lovely stay / evening eating, drinking, chatting. We are pleased that we provided spacious, clean, comfortable accommodation.Thank you for your lovely feedback regarding the team, we are delighted that you describe them as friendly and helpful especially Diana.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

I

Se hospedó 2 noches en enero de 2024
Respuesta de LD, el 7 feb. 2024
Dear GuestThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very much enjoyed our stay. Breakfast was excellent, both in quality and service. Easy walk to a village area.
Se hospedó 3 noches en diciembre de 2023
Respuesta de LD, el 7 feb. 2024
Dear Thank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location overlooking the green and just a short stroll in Gerrards Cross.Thank you for your lovely feedback regarding our excellent breakfast we are pleased you enjoyed the quality and service.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Carol

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de LD, el 7 feb. 2024
Dear CarolThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a mainly positive experience.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

john

Viaje en pareja
Le gustó: Limpieza y servicio y personal
grab rail above bath - loose toilet seat - loose it fell down when on the toilet
Se hospedó 4 noches en diciembre de 2023
Respuesta de LD, el 18 ene. 2024
Dear JohnThank you for taking the time to review The Bull Hotel.It is always disappointing to receive negative feedback and we are sorry that on this occasion you experienced so many maintenance issues, this is well below our usually high standards.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future visit.On behalf of all the team we would like to wish you a happy and healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Neale

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Hotel
The Hotel had free parking and free electric car charging which I thought was great. The food was amazing and the evening meal tasted like they had a top chef cooking for them. The breakfast was really nice as well
Se hospedó 2 noches en noviembre de 2023
Respuesta de LD, el 4 ene. 2024
Dear NealeThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We are delighted that you appreciated the free parking and electrical car charging. Thank you for your positive comments regarding the tasty meals, including breakfast.We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hotel but breakfast was a disappointment.
I eas little disappointed with the Hotel on this vist, all was going well until breakfast, the restaurant was really cold, the heating was clearly faulty, and felt to be blowing cold air, the problem was compounded with cold plates, the result was a cold breakfast. The rooms were fine and the staff freindly and helpfull as usual.
Se hospedó 1 noche en noviembre de 2023
Respuesta de LD, el 4 ene. 2024
Dear DavidThank you for taking the time to review The Bull Hotel.It is always disappointing to receive negative feedback and we are sorry that on this occasion the restaurant and in particular the heating and cold plates let us down.Thank you for your positive comments regarding our accommodation and the friendly, helpful service. We love welcoming back our returning guests and really appreciate your loyalty.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future visit.On behalf of all the team we would like to wish you a Happy and Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Paul

Se hospedó 1 noche en noviembre de 2023
Respuesta de LD, el 4 ene. 2024
Dear PaulThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

COLIN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Another good stay at The Bull so we would stay again. Areas for improvement would be a) over attentive clearing away of tables at breakfast made us feel a bit rushed b) poor vegetarian dinner - why is that when all the meat eaters get a plateful of mixed vegetables with their meat, vegetarians get nothing other than a plate full of the same thing e.g. ravioli and nothing else? The clue is vegetarian.
Se hospedó 1 noche en noviembre de 2023
Respuesta de LD, el 4 ene. 2024
Dear ColinThank you for taking the time to review The Bull Hotel.It is always disappointing to receive negative feedback and we are sorry that you were disappointed with the service at breakfast and also the poor vegetarian meal.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future visit.On behalf of all the team we would like to wish you a Happy and Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Like home
Se hospedó 2 noches en noviembre de 2023
Respuesta de LD, el 17 nov. 2023
Dear PhilipThank you for taking the time to review The Bull Hotel.We are pleased that you stay was a mainly positive experience, thank you for your extremely detailed feedback regarding your stay. Thank you for awarding us your top score.We strive to be a home away from home for all of our guests, so we are thrilled to have achieved this.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Kathy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Bull was a wonderful place to stay. It was clean and comfortable and very well run. The breakfast was absolutely delicious. I would recommend The Bull to anyone.
Se hospedó 1 noche en octubre de 2023
Respuesta de LD, el 9 nov. 2023
Dear KathyThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your lovely comments regarding our clean, comfortable accommodation, fantastic breakfast and friendly, helpful service. Personal recommendations are always gratefully received so thank you.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Sheila

Viaje en pareja
Le gustó: Servicios
Lovely stay and staff so lovely 😊
Se hospedó 2 noches en noviembre de 2023
Respuesta de LD, el 9 nov. 2023
Dear SheilaThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your lovely comments regarding your lovely stay and the friendly, helpful service.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Nigel

Se hospedó 1 noche en octubre de 2023
Respuesta de LD, el 31 oct. 2023
Dear NigelThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a mainly positive experience.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

2/10 Terrible

Kelly

Se hospedó 1 noche en octubre de 2023
Respuesta de LD, el 31 oct. 2023
Dear KellyThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your stay failed to meet your expectations. Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Kathy

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
It was a really lovely place to stay. We just loved their breakfasts. I would recommend it to anyone.
Se hospedó 3 noches en octubre de 2023
Respuesta de LD, el 17 oct. 2023
Dear KathyThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.We are delighted that you describe us as a a “lovely place to stay” and that you really enjoyed our buffet breakfast.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Suleman

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
once again, masonic, interventions, interference, are afoot. Would it be expecting too much for you to provide nonjudgemental service. provide the same service, whether it be to the Duke of Edinburgh or a sinful Pauper. I seek comfortable accommodation near my mother and a few drinks - not moral correction..
Se hospedó 1 noche en septiembre de 2023
Respuesta de LD, el 5 oct. 2023
Dear SulemanThank you for taking the time to review the hotel.We are sorry for the shortfalls which you experienced, especially as you felt that the service was judgemental. None of our team should be morally correcting our guests.Overall we wish you had a more positive experience.Kind regardsSarova Hotels Customer Service Team

6/10 Aceptable

Michael

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Tired hotel in need of updating
Hotel was dated, beer choice at the bar was very limited if you don’t want mainstream lager. Chicken club sandwich was good quality. General condition of the hotel was in need of updating.
Se hospedó 1 noche en septiembre de 2023
Respuesta de LD, el 5 oct. 2023
Dear MichaelThank you for taking the time to review the hotel.We are sorry for the shortfalls which you experienced, especially as you felt that the hotel was dated and tired.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Lord

Se hospedó 1 noche en septiembre de 2023
Respuesta de LD, el 5 oct. 2023
Dear LordThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top scoreWe hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Joseph

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A lovely hotel, great service and good quality food.
Se hospedó 1 noche en septiembre de 2023
Respuesta de LD, el 5 oct. 2023
Dear JosephThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your lovely feedback, regarding the good quality food and great service.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and outstanding service.
Se hospedó 3 noches en septiembre de 2023
Respuesta de LD, el 5 oct. 2023
Dear DanielThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your lovely feedback, regarding the outstanding service and great location.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I couldn’t fault this hotel. I was given a room at the back, as 2 weddings were hosted during my stay, & can honestly say I didn’t hear a thing. Quiet, very clean, & staff were wonderful.
Se hospedó 4 noches en agosto de 2023
Respuesta de LD, el 14 sept. 2023
Dear MaryThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. .We are pleased that we provided very clean, quiet, comfortable accommodation with friendly, helpful service.We are thrilled that you had a very enjoyable stay, that you could not fault!We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de LD, el 30 ago. 2023
Dear DavidThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Gary

Se hospedó 1 noche en agosto de 2023
Respuesta de LD, el 30 ago. 2023
Dear GaryThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

6/10 Aceptable

Steven

Viaje de negocios
Food was poor. Breakfast in room was even worse
Se hospedó 1 noche en agosto de 2023
Respuesta de LD, el 30 ago. 2023
Dear StevenThank you for taking the time to review the hotel.We are sorry that on this occasion your stay failed to meet your expectations. Thank you for sharing your feedback.We are very disappointed that you describe our food as poor, and room service breakfast as even worse.We wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Andrew

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
Stayed here a few times, rooms need a bit of a refresh but other than that for business it has everything you need and is convenient .
Se hospedó 1 noche en agosto de 2023
Respuesta de LD, el 30 ago. 2023
Dear AndrewThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your comments – regarding the bedrooms needing a refresh. We are pleased that the hotel is convenient for business purposes.We hope that you will continue to return to the Bull and will consider using any of our other UK properties.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent service & food quality & cleanliness can’t fault any of it
Se hospedó 2 noches en agosto de 2023
Respuesta de LD, el 30 ago. 2023
Dear GuestThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your comments regarding the excellent service, food quality and cleanliness.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

KATHRYN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de LD, el 8 ago. 2023
Dear KathrynThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Barry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en julio de 2023
Respuesta de LD, el 8 ago. 2023
Dear BarryThank you for taking the time to review The Sir Christopher Wren Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Joy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hotel for a weekend away
We stayed here for a weekend. The room was lovely, with a really large bed and also two armchairs. The curtains were also thick which made the room nice and dark for sleeping. The water for the sink and bath was hot too. We had drinks downstairs on the patio and the waiter could not have been more helpful - bringing us cushions for the chairs, putting up the umbrella for us, and checking in at appropriate points to see if we wanted more drinks.
Se hospedó 2 noches en julio de 2023
Respuesta de LD, el 8 ago. 2023
Dear JoyThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. Thank you for your lovely feedback regarding the staff.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Mike

Se hospedó 1 noche en julio de 2023
Respuesta de LD, el 8 ago. 2023
Dear MikeThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Siyeon

Se hospedó 7 noches en julio de 2023
Respuesta de LD, el 8 ago. 2023
Dear SiyeonThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Ed

Se hospedó 1 noche en julio de 2023
Respuesta de LD, el 8 ago. 2023
Dear EdThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Siyeon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en junio de 2023
Respuesta de LD, el 4 jul. 2023
Dear SiyeonThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Neil

Se hospedó 1 noche en junio de 2023
Respuesta de LD, el 3 jul. 2023
Dear NeilThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Richard

Se hospedó 1 noche en junio de 2023
Respuesta de LD, el 3 jul. 2023
Dear RichardThank you for taking the time to review The Bull Hotel.We are sorry for the shortfalls which you experienced.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future.Kind regards Sarova Hotels Customer Service Team

6/10 Aceptable

Regina

Le gustó: Limpieza y servicio y personal
Our room was not air conditioned and opening the windows was restricted.
Se hospedó 1 noche en junio de 2023
Respuesta de LD, el 3 jul. 2023
Dear ReginaThank you for taking the time to review The Bull Hotel.We are sorry for the shortfalls which you experienced, especially as your bedroom was not air conditioned.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future.Kind regards Sarova Hotels Customer Service Team

6/10 Aceptable

Kenneth

Viaje en pareja
No le gustó: Servicio y personal
Room and reception staff were fine F&B staff on breakfast really poor and untrained very disappointing bar staff some ok others not so much would probably not stay here again inconsistent.
Se hospedó 3 noches en junio de 2023
Respuesta de LD, el 3 jul. 2023
Dear KennethThank you for taking the time to review the hotel.We are sorry that on this occasion your stay failed to meet your expectations. Thank you for sharing your feedback.We are sorry that the breakfast team were untrained and the service provided was poor.We wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Anisa

Se hospedó 1 noche en junio de 2023
Respuesta de LD, el 8 ago. 2023
Dear AnisaThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good Hotel, expensive restaurant
Hotel was good value on the two nights I stayed, but restaurant was way beyond my budget.
Se hospedó 2 noches en junio de 2023
Respuesta de LD, el 14 jun. 2023
Dear DavidThank you for taking the time to review The Bull Hotel.We are sorry for the shortfalls which you experienced, especially as the restaurant was beyond your budget.We are pleased that you felt that the hotel provided good value for money.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future.Kind regards Sarova Hotels Customer Service Team

10/10 Excelente

Nicholas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Late arrival was no problem. Breakfast staff brilliant.
Se hospedó 1 noche en junio de 2023
Respuesta de LD, el 8 jun. 2023
Dear NicholasThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are open 24/7 and therefore guests who arrive late, should never be a problem, we are here to serve. Thank you for your lovely comments about the brilliant breakfast team.We hope that you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Emma

Se hospedó 1 noche en mayo de 2023
Respuesta de LD, el 5 jun. 2023
Dear EmmaThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Marjorie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2023
Respuesta de LD, el 5 jun. 2023
Dear MarjorieThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team