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Opiniones de Chancellor Executive Apartments

3.5 out of 5
Chancellor Executive Apartments
19 Lake Street, Varsity Lakes, QLD

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 86 de 182 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 69 de 182 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 12 de 182 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 182 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 182 opiniones" "

8.8/10

Limpieza

7.8/10

Servicio y personal

7.2/10

Servicios

8.6/10

Condiciones de la propiedad

Opiniones

2/10 Terrible

Samuel

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Ryon

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Clean and tidy appartments, lovely fresh aroma, very helpful staff with an all round pleasant atmosphere also plenty of private parking spaces
Se hospedó 4 noches en abril de 2023

8/10 Bueno

Martina

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice quiet block, very good price, I booked 2 months before travel. Amenities are very basic, no access to fresh towels or sheets without an additional charge, but there are laundry facilities in the apartment. Very comfortable for a week.
Se hospedó 6 noches en octubre de 2022

8/10 Bueno

Jason

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice apartment, friendly staff, ample parking and plenty of food options near by. Bed was comfy, full size fridge, washer and dryer was handy. Onsite pool and gym looked nice although we never used them. Only gripes would be the shower was not designed for tall people and I haven't seen a TV that small in about 15 years.
Se hospedó 14 noches en octubre de 2022
Respuesta de Chancellor Executive Apartments , el 24 oct. 2022
Dear Jason, Thank you so much for your kind review!We are delighted that you enjoyed your stay with us and hope to welcome you back sometime in the near future :)

8/10 Bueno

Guy

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza
Property in a good location. Parking good. Shops nearby. However, floors, furniture and utensils should be cleaner.
Se hospedó 7 noches en septiembre de 2022
Respuesta de Chancellor Executive Apartments , el 18 oct. 2022
Dear Guy, Thank you for sharing your review.We are very disheartened to hear that the cleaning wasn’t up to standard during your stay, as this is very important to us. We always want to uphold a high cleaning standard. If there are ever any issues, you can always approach our reception or afterhours staff so that they can arrange additional cleaning or provide you with any further assistance you may require to make your stay more enjoyable. We appreciate your feedback and hope to welcome you back sometime in the near future :)Kind regards,Chancellor Executive Apartments

4/10 Malo

Robert

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
Short reception hours but good communication with the keysafe code communicated by email prior to arrival. Spacious 1brm apartment with walk-in robe and large patio leading to the pool area. Unfortunately the good points were let down badly by nearly nonexistent mobile reception made worse by the lack of free, secure wifi. Having to pay (rather exorbitant prices) for a basic necessity that provided no confidence in its security is why I will never return.
Se hospedó 4 noches en mayo de 2022

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
All round excellent accommodation
Se hospedó 2 noches en diciembre de 2021

8/10 Bueno

Dee

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
Good location, walking distance to every convenience. Super quiet complex.
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Lindsay

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
great location
nice place with good pool
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Very good experience at any level
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Franz

Le gustó: Limpieza y comodidad de las habitaciones
Pleasant
Nothing unusual, simply pleasant
Se hospedó 3 noches en junio de 2021

8/10 Bueno

Christine

Le gustó: Limpieza y comodidad de las habitaciones
Great Stay in Varsity Lakes
The apartment was very comfortable and was well set up. The pool area was really nice. Walking distance to cafes, restaurants and shops. Good position if looking for somewhere to stay in Varsity Lakes.
Se hospedó 9 noches en febrero de 2021

8/10 Bueno

Craig

Le gustó: Limpieza y comodidad de las habitaciones
Good Stay but needs a TLC
The staff are very friendly and helpful, we had a few issues our hot water stopped working and took them 2 day to sort it out we stay at the apartment for a month. The dishwasher leeks from to to time as well as the fridge. But overall the place was very comfortable to stay well furnished and the staff were always ready to help.
Se hospedó 28 noches en agosto de 2020

4/10 Malo

VinWak

Le gustó: Servicios
My electronic key didn’t working when I arrived back late at night and had to wait an hour for someone to come to the hotel to let me in my room. An alarm then started ringing at 3am for 30 mins. The bathroom was some mould and some fixtures were loose. Fan in the bedroom made a noise.
Se hospedó 1 noche en febrero de 2020

4/10 Malo

Michael

Viaje familiar
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
lack o f beds
ONly 1 king bed. We booked for 3 people.
Se hospedó 1 noche en enero de 2020

6/10 Aceptable

Rien, Melbourne

Viaje familiar con niños
Le gustó: Limpieza y servicios
Pro: The whole unit was big and spacious. Close to the bus stop and easy to move around. Cons: No wifi, extra charge for internet, extra charge for towels, room was stinks 😷. They did not air the room properly from previous tenant! Yuck! No salt and pepper.
Se hospedó 4 noches en diciembre de 2019

8/10 Bueno

Scott, i

Viaje en pareja
Le gustó: Limpieza y servicios
Property was close to restaurants and shops....rooms were spacious and comfortable and sleeping at night was very quiet
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
Is in very good position close to all amenities , enjoy walking around the lakes and have nice breakfast in one of the cafes .
Se hospedó 7 noches en noviembre de 2019

8/10 Bueno

L

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019

2/10 Terrible

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Nice apartment but ridiculous rules. Very early check out plus cleaning fee if you dont clean dishes. Is this a hotel?
Se hospedó 1 noche en octubre de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
All good with our stay.would recommend it and stay there again
Se hospedó 1 noche en julio de 2019

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Good location for Bond University. Serviced apartments, rather than a hotel, so doesn’t have usual hotel amenities. Rooms looking a bit tired (particularly bathroom).
Se hospedó 2 noches en junio de 2019

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great place and clean Only downfall was the mattress , it was lumpy and hard so sleep after a day starting at 2:45am and ending at 10pm was not the best .
Se hospedó 1 noche en mayo de 2019

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay. Very secure, felt safe. We had a 2 day training conference so it was a Good location for us with cafes and restaurants to walk to when we got home. We arrived late at night in the dark and I didn’t realise that there is also a Chancelor Lakeside Appartments close by, so keep that in mind. The lady on the intercom was very friendly and helpful and checkin ran smoothly. 😊
Se hospedó 2 noches en mayo de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet and clean environment. Close to public transport
Se hospedó 8 noches en abril de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reception hours are limited if checking in after 5pm. Confusing signage about how to get into the car park - it doesn't tell you to use the fob to open the second door into the parking garage - at the first garage door.
Se hospedó 4 noches en abril de 2019

6/10 Aceptable

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
We generally liked the property, but we were unsatisfied with some of the service. The sliding glass door to our ground floor apartment would not lock securely. This was not fixed during our stay. The main lights in the lounge room kept tripping the fuse. We were without power for around 6 hours and we were told via intercom outside the building to repair this ourselves.
Se hospedó 3 noches en abril de 2019

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place, close drive to many places in the Gold Coast. Great staff and service.
Se hospedó 6 noches en abril de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 6 noches en abril de 2019

8/10 Bueno

Carissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Good value and a complementary car space, and we were allowed to check in early.
Se hospedó 1 noche en marzo de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not sure what they are charging for?
After having stayed in a number of similar executive apartments, the overall impression we got left us desiring more. We stayed for 5 nights just before X-mas and over X-mas. - No room making up for less than 7 day stay yet charged over $200 per day - Lock down of the premises and underground garage on false fire alarm going in adjacent building Please ring them and discuss your requirements before booking. Best of luck!
Se hospedó 5 noches en diciembre de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The property was suitable and well located. Unfortunately the bath and surrounding areas was stained and needed some proper cleaning.
Se hospedó 1 noche en enero de 2019

8/10 Bueno

Kuro, New Zealand

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Been there for more than a week. They only provide very limited amount of amenities. They told us to buy for our own and no house keeping until 4 days later. We are wonder, if we stay shorter period but still pay for the same unit price and it will be enough amenities.
Se hospedó 8 noches en diciembre de 2018

4/10 Malo

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

Shayne, Perth WA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location, close to everything. Staff assisted with requests very quickly Bed could do with an upgrade, it has collapsed
Se hospedó 8 noches en septiembre de 2018

8/10 Bueno

Rach, Brisbane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, neat and Quiet
The Chancellor apartments met my expectations. It was a clean, neat and quiet which was exactly what I was looking for. Very pleased with the accommodation.
Se hospedó 2 noches en agosto de 2018

4/10 Malo

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Toilet was dirty, Shower rack was broken. I had to call after hours number to fix shower rack and clean the toilet.
Se hospedó 2 noches en marzo de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place to stay. Very quiet
Just disappointed I couldn’t get a refund on a weeks holiday or even part of our money back. After having to leave a week early and gave 10 days notice.
Se hospedó 7 noches en enero de 2018

10/10 Excelente

Marta, Diamond Creek Vic

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel very quiet
Nice place , my famili and I spend very good time Thanks
Se hospedó 7 noches en diciembre de 2017
Respuesta de Chancellor Executive, el 9 ene. 2018
Dear Marta, Thank you for your review! We try our very best to meet all our guests needs! We are so glad to hear that you enjoyed your stay with us and we hope to welcome you back again in the near future! Regards, Chancellor Reception team.

8/10 Bueno

Carol, Sydney AUSTRALIA

Le gustó: Limpieza y servicio y personal
Quit hotel away from the noise of surfers paradise
Room was spacious and clean however the furniture was a bit the worse for wear in the living area. Located in parklands within walking distance to the lake and to a shopping area with lots of cafes and restaurants. Definitely need you own transport if staying this far out of the heart of the Gold Coast.
Se hospedó 2 noches en diciembre de 2017
Respuesta de Chancellor Executive, el 9 ene. 2018
Dear Carol, Thank you for your review! We appreciate your feedback and we are working hard each day to improve our facilities so our guests can have the best stay possible! We have taken on board your feedback regarding upgrades to the unit and this is on our agenda for 2018. We hope to welcome you back again in the near future! Regards, Chancellor Executive Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 18 noches en noviembre de 2017
Respuesta de Vicky, el 31 ene. 2018
Dear Valued guest, Thank you for staying at Chancellor Executive Apartments. We appreciate your positive feedback. We look forward to welcoming you back at Chancellor in the near future. Chancellor Management Team

4/10 Malo

Cliente verificado

No le gustó: Condiciones de la propiedad
Average. Asked for a roll away bed that wasn't there for our very late check-in. The bathroom was in need of a mould treatment.
Se hospedó 1 noche en noviembre de 2017

4/10 Malo

Mikey, Sydney

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mildew everywhere
Roll Down the blind and get a surprise, all mildewed and very unclean bathroom windows and corners. Several lights (3) not working Maintenance looks lacking
Se hospedó 2 noches en octubre de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
After hours checking was amazingly easy
I’ll DEFINITELY be coming back :) it was an absolutely stress free experience and everything was clean and tidy and perfect
Se hospedó 1 noche en octubre de 2017

8/10 Bueno

Chanelle, sydney

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza
Stop over
Lovely apartments with everything you needed. Balcony overlooking the pool was a lovely touch. Room was spacious but wasn't clean. We found a dirty bandaid, rubbish under the beds and the place was very dusty. Just switching the lamp on left a dust finger print! Other than the cleanliness the place was lovely, great spacious apartments, secure parking and pool/gym was a great touch.
Se hospedó 1 noche en septiembre de 2017

4/10 Malo

Mark, Toowoomba

Le gustó: Limpieza
No le gustó: Servicio y personal y comodidad de las habitaciones
Difficult to book in. No receptionist. Intercom communication only. Car wiping pad us about 60 mtrs from boom gate. Limited time to get in.no signs to indicate what to do or whete to go. Paper thin wall so you hear every noise. Hard bed mattress. Reasonable value would be about $80 not $186.
Se hospedó 1 noche en agosto de 2017

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Accommodation was great for our purpose. Central to what we had to do and places we visited. Location being close to local restaurants was excellent.

8/10 Bueno

Chei, S

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great apartment, close to everything.
perfect apartment to book if you're wanting a home away from home feel. walking distance to many restaurants and take away food places. booked this apartment as it was close to CBUS SUPER STADIUM. washer and drier was very handy, as well as all things you needed in the kitchen. cable channels so was able to watch the footy. overall had an amazing experience and would definitely book again.
Se hospedó 2 noches en junio de 2017