Exterior
Ver disponibilidad

Opiniones de Best Western Mountainview Inn

2.5 out of 5
Best Western Mountainview Inn
1024 11th Street N, Golden, BC

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 407 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 419 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 121 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 30 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 1001 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

IVAN A

Se hospedó 1 noche en junio de 2023
Respuesta de Guest Services, el 23 jun. 2023
Dear Ivana, thank you for the wonderful rating. We hope to see you again. Sincerely, Guest Services

10/10 Excelente

Mauricio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buena limpieza y calidad en general de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Dylan, el 29 jul. 2022
Dear Mauricio, thank you so much for your glowing review. We are happy to see you enjoyed your accommodations. We look forward to seeing you again. Kind Regards, Guest Services

8/10 Bueno

sergio, Barcelona

Le gustó: Limpieza y comodidad de las habitaciones
Good
Se hospedó 1 noche en agosto de 2019
Respuesta de Manager, el 10 ago. 2019
Thank You!!

8/10 Bueno

Peter

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019
Respuesta de Manager, el 4 jul. 2019
Thank You for staying with us.

8/10 Bueno

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Annalee

Le gustó: Servicio y personal
No le gustó: Limpieza
The staff was very friendly and the main room was nice but the bathroom fixtures did not work well in the shower , the mirror was covered in a spray and didn’t appear to have been cleaned and there was grime on the bathroom floor.
Se hospedó 1 noche en mayo de 2024
Respuesta de GS, el 25 may. 2024
Dear Annalee, thank you so much for sharing your feedback. On behalf of all our staff I would like to apologies for the cleanliness of your bathroom. This is not common for us and will be sure to review with the cleaning staff. Thank you again and we do hope to see you again. Sincerely, GS

6/10 Aceptable

Angela

Viaje en pareja
No le gustó: Limpieza
rooms was clean bathroom was not. check in and check out was too long of a process, their system seemed a little archaic
Se hospedó 1 noche en mayo de 2024
Respuesta de GS, el 21 may. 2024
Dear Angela, thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again.

10/10 Excelente

Don

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy to get to from the highway.
Se hospedó 1 noche en mayo de 2024
Respuesta de GS, el 23 may. 2024
Dear Don, thank you for sharing your most recent stay. We hope to see you again soon. Sincerely, GS

2/10 Terrible

Amy

Se hospedó 1 noche en mayo de 2024
Respuesta de GS, el 21 may. 2024
Dear Amy, thank you for filling out the review. Should you wish to discuss further, please do not hesitate to contact me directly at the hotel. Sincerely, Dylan

10/10 Excelente

Annalee

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to find
Se hospedó 1 noche en mayo de 2024
Respuesta de GS, el 20 may. 2024
Dear Annalee, thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden. Kind regards, GS

6/10 Aceptable

Nancy, Abbotsford

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
The quality and selection of food for the hot breakfast was satisfactory but selection was very limited. They need a better coffee making process as coffee was tepid at best. Overall rating 3 out of 5
Se hospedó 1 noche en mayo de 2024
Respuesta de GS, el 20 may. 2024
Dear Nancy, we really appreciate your feedback and taking the time to review your most recent stay. We hope to see you again soon. Kind regards, GS

10/10 Excelente

Davinderjit

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good overall
Se hospedó 1 noche en mayo de 2024
Respuesta de GS, el 17 may. 2024
Dear Davinderjit, thank you for your feedback. We hope to see you again soon. Sincerely, GS

10/10 Excelente

Mohammed

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
beautiful view
Se hospedó 1 noche en mayo de 2024
Respuesta de GS, el 16 may. 2024
Dear Mohammed, thank you for taking the time to rate your most recent stay. We value your business and hope to see you again soon. Sincerely, GS

8/10 Bueno

Akshil

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property seems not broken but, very old. Room was very poorly lit.
Se hospedó 2 noches en mayo de 2024
Respuesta de GS, el 14 may. 2024
Dear Akshil, we truly appreciate your feedback and do hope you enjoyed your stay. Thank you again. Sincerely, GS

8/10 Bueno

Deepika

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en mayo de 2024
Respuesta de GS, el 15 may. 2024
Thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden. Kind regards, GS

2/10 Terrible

Ghulam

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 7 may. 2024
Dear Ghulam, does not appear as though you enjoyed your stay. Should you wish to further discuss please contact the property. Regards, GS

8/10 Bueno

Lana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Reena & The Mountainview Inn Team, el 5 may. 2024
Good evening, Lana,Thank you for choosing us as your primary accommodation choice during your recent stay in Golden.Proud to hear that we were able to provide you with superior service and excellent quality of care. Wishing you safe travels and a speedy return.

10/10 Excelente

Joyce, Claresholm

Viaje en pareja
Room and front areas of the hotel are very clean. There is an odour to the hallways, but it could be because of pets. Staff were friendly and efficient. They even called before we got far to come back for my coat. Breakfast was very good.
Se hospedó 1 noche en abril de 2024
Respuesta de Reena & BW TEAM, el 1 may. 2024
Thank you, Joyce! It was a pleasure to host you during your recent stay with us. We are currently doing a renovation in the hall above your floor, which would’ve been the glue down on our brand new carpet, And shall certainly settle within the next day. We’re happy to hear how much you enjoy the friendly service and the excellent breakfast to start your day off right.We look forward to having you back. Safe travels,

8/10 Bueno

Linda

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal y servicios
Check in was excellent - fast and friendly!
Se hospedó 1 noche en abril de 2024
Respuesta de GS, el 29 abr. 2024
Dear Linda, thank you for your review. Looks like you had a great stay. Thank you for your feedback and we hope to see you again soon. Sincerely, GS

10/10 Excelente

Don

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was on excellent condition. The staff was friendly. Breakfast buffet was very good.
Se hospedó 1 noche en abril de 2024
Respuesta de GS, el 29 abr. 2024
Dear Don, thank you for the review of your most recent stay. Great to see you enjoyed the accommodations and amintities. Thank you again and we hope to see you again soon. Sincerely, GS

10/10 Excelente

Mark

Se hospedó 1 noche en abril de 2024
Respuesta de GS, el 17 may. 2024
Dear Mark, thank you for taking the time to rate your recent stay. We hope to see you again soon. Sincerely, GS

8/10 Bueno

Cindi

Se hospedó 1 noche en abril de 2024
Respuesta de GS, el 3 may. 2024
Dear Cindi, thank you for taking the time to rate your most recent stay, We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

6/10 Aceptable

Ragaie

Viaje familiar
Le gustó: Limpieza y servicio y personal
Staff is very friendly and cooperative. Drainage system seems to be old. The W.C got clogged and they offered us to use another one in another room which was helpful for us. The pool is clean and the parking was completely empty. There was a floor under renovation during our stay.
Se hospedó 2 noches en abril de 2024
Respuesta de GS, el 13 abr. 2024
Dear Ragaie, thank you for sharing your most recent stay. We appreciate your feedback and hope to see you again soon. Sincerely, GS

6/10 Aceptable

Yoones

No le gustó: Servicio y personal
They knocked on the door at 8 am to do room service service which disrupted my sleep. Who does that at 8 am?! Asked them to come back later. They never did. The room missed a hair dryer. Had to wait a bit to get one after I asked for it. The breakfast was good though. And the room was clean. The mattresses were not as comfortable. Too soft.
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 6 abr. 2024
Dear Yoones, thank you for sharing your feedback. Sorry to hear that you were disturbed during your stay. This is not a practice we use and will be sure to review with the housekeeping staff. Thank you again for your feedback and we hope you will consider staying with us again. Sincerely, GS

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 4 abr. 2024
Dear Stephen, thank you for completing a review of your recent stay. We value your feedback and hope to see you again soon. Sincerely, GS

10/10 Excelente

Shannon

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff, very clean property
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 2 abr. 2024
Dear Shannon, thank you for your feedback. We appreciate your business and hope to see you again soon. Sincerely, GS

10/10 Excelente

Kathleen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were very friendly and helpful!
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 1 abr. 2024
Dear Kathleen, thank you so much for your feedback. We will be sure to share with the staff and hope to see you again soon. Sincerely, GS

8/10 Bueno

Bert Vander

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lots of train noise, but what can you except in the mountains.
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 18 mar. 2024
Dear Bert, thank you for your feedback and for sharing your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

Lisette

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nous avons très bien dormi. Propre et tranquille
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 18 mar. 2024
Dear Lisette, thank you for your feedback and for sharing your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

Tsetan

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff are very nice. good breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 17 mar. 2024
Dear Tsetan, thank you for taking the time to share your most recent stay. We truly appreciate your feedback and hope to see you again soon. Sincerely, GS

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy to stay here
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Services, el 14 mar. 2024
Dear Michael, thank you for your feedback and continued support. We hope to see you again soon . Sincerely, GS

6/10 Aceptable

Devin

Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 31 mar. 2024
Dear Devin, thank you for taking the time to rate your recent stay. We hope you enjoyed your time in Golden. Kind regards, GS

6/10 Aceptable

Robert

Viaje en grupo
Le gustó: Limpieza y servicios
Very average hotel, very expensive.
Se hospedó 1 noche en febrero de 2024
Respuesta de Reena & BW Mountainview Inn Team, el 29 feb. 2024
Thank you Robert for letting us host you during your recent stay in Golden. We look forward to showing our upcoming renovations to improve the property washrooms. We hope to have the opportunity to host you again in the future.

10/10 Excelente

Steven

Se hospedó 3 noches en febrero de 2024
Respuesta de GS, el 20 mar. 2024
Dear Steven, thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

8/10 Bueno

Oleksandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Reena & BW Mountainview Inn Team, el 25 feb. 2024
Thank you for being our guest, and choosing BW Mountainview Inn during your trip to Golden. We loved provided a clean, comfortable large suite to unwind in, whilst starting your day with a fresh hot breakfast buffet. We look forward to seeing you again soon.

10/10 Excelente

Alexandra

Viaje de negocios, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great and easy checkin, breakfast was great options, other than a yappy little dog across the hall our stay was nice. Pillows are small though but we had 2 each.
Respuesta de Reena & the BW Team, el 23 feb. 2024
Thank you Alexandra for choosing us as your primary accomodation choice in Golden. It was a pleasure to offer you exceptional service, and great breakfast to start your day of travels. We loved having you, and look forward to seeing you again in the near future.

8/10 Bueno

Brandon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Reena & the BW Team, el 23 feb. 2024
Thank you Brandon for electing to stay with us as your primary accomodation choice in Golden! We're happy to have provided you with a great nights rest, and wonderful breakfast in the morning to commence your travels. We look forward to seeing you again soon.

10/10 Excelente

Krista

Se hospedó 1 noche en febrero de 2024
Respuesta de GS, el 20 mar. 2024
Dear Krista, thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

Brenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Place
Always a great place to stay. Pet friendly with an area for pets out back.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 6 feb. 2024
Dear Brenda, thank you for your continued support. Great to read that you enjoyed your stay and we hope to see you again soon. Sincerely, GS

6/10 Aceptable

Stéphane

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 23 ene. 2024
Dear Stephane, thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again. Kind regards, GS

2/10 Terrible

Ariesh

Viaje con mascota, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
When I was checking in that staff member was amazing and I was so pleased. Went down hill from there: The facility had a pool however there was a sign posted that the water was low temperate and we could not use it. In the morning when we went to eat breakfast the front desk clerk rudely told us that it was dine in only. I told the staff that we had a dog and he said not his problem. I asked if we could leave the dog alone in the room and he said no that is against the pet policy that I signed at check in. I asked could we then bring our dog to eat our included breakfast he said no. After a bit of back and forth he said only 1 person could take thier food back to the room. We were a group of 4 so one person had to eat alone in the room. I can understand that maybe some people take lots of food and maybe pack it for later. I even offered for him to see our plates and there wouldn’t be extra food taken.He kept saying because it was a hot breakfast we can’t take to our room. I had stayed at a best western 4 days before this trip and they had a much better hot breakfast and there was no rule of eating dine in only. Like I said I can understand the need for the rule but there was no need to be rude and if you are a pet friendly hotel you should have some ways around dine in only. Making family members eat breakfast seperate from each other and 1 person eating in the room alone is bad especially since it’s the start of a new year.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 23 ene. 2024
Thank you for your feedback.

8/10 Bueno

Pradip

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Services, el 8 ene. 2024
Thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

Erin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing staff, very friendly and helpful!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 7 ene. 2024
Dear Erin, thank you so much for your kind words. We hope you enjoyed your stay in Golden and hope to see you again soon. Sincerley. GS

8/10 Bueno

Michael

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place in Golden . Super dig friendly and accommodating, friendly staff.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Services, el 1 ene. 2024
Dear Michael, thank you for your feedback and for taking the time to write a review. We hope to see you again soon. Sincerely, GS

6/10 Aceptable

TERRY

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Guest Services, el 1 ene. 2024
Dear Terry, thank you for taking the time to rate your recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Kind regards, GS

8/10 Bueno

Lindsay

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is excellent in very way. The Expedia platform didn’t properly book our required pet friendly option with them but the staff were flexible and able to remedy it.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 31 dic. 2023
Dear Lindsay, thank for taking the time to share your feedback. Great to read our staff was able to remedy any concerns. We hope you had a great time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
Excellent
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 22 dic. 2023
Dear Linda, thank you for your feedback. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

Jim

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 22 dic. 2023
Dear Jim, thank you for your rating. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

ROGER

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 16 dic. 2023
Dear Roger,Thank you for taking the time to rate your recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

daron

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 31 dic. 2023
Dear Daron, thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS