Vista aérea

Opiniones de Grecotel LUX ME White Palace - All Inclusive

5 out of 5
Grecotel LUX ME White Palace - All Inclusive
Kambos Pigis, Adelianos Kampos, Rethymno, Crete Island

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 67 de 112 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 30 de 112 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 9 de 112 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 112 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 112 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

8.4/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

GUILLERMO

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2023
Respuesta de Grecotel LUXME White Palace Team, el 24 nov. 2023
Dear Guilermo,Thank you very much for taking the time to write your review for our hotel. We always look forward for the feedback from our valued guests to help us maintain and improve our product and services. We are really very sorry that we did not fully meet your expectations, so please accept our sincere apologies. We truly hope to give us the opportunity to welcome you again to our hotel or to another hotel of Grecotel Hotels & Resorts. Wishing you all the best, With kind regards, Grecotel LUXME White Palace Team

8/10 Bueno

DANIEL, oviedo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
en general bueno
La piscina infinita no es para todos los clientes. La playa esta aceptable pero nada del otro mundo. Mejores muchas españolas. La comida muy buena.

10/10 Excelente

magdalena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was fine, just perfect 😊
Se hospedó 8 noches en mayo de 2024

10/10 Excelente

Chloe

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic holiday, wonderful cocktails, lovely sunsets, delicious food and everything was included in the all inclusive package (cocktails, fine dining restaurant, Asian restaurant, Italian, agreco farm dine out option which we unfortunately didn’t have time for, crepes and waffles, ice creams). Nice and quiet, calm, relaxing holiday. Staff very friendly and helpful too! Make sure to book restaurants on the app before you arrive (or WhatsApp the concierge was a unique perk) , and unfortunately we went out of peak season so no white parties etc but the bar was still lively and nice music every evening
Se hospedó 3 noches en abril de 2024
Respuesta de Grecotel LUXME White Palace Team, el 20 may. 2024
Dear Chloe, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic holiday and enjoyed the cocktails, sunsets, and delicious food. It's great to know that our all-inclusive package met your expectations, offering a variety of dining options and treats. We're glad you found the atmosphere calm and relaxing, and that our staff contributed to making your stay enjoyable.Your feedback is greatly appreciated, and we look forward to welcoming you back for another amazing stay!

10/10 Excelente

Renu

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Beautiful property, staff were wonderful.
Se hospedó 4 noches en mayo de 2024
Respuesta de Grecotel LUXME White Palace Team, el 17 may. 2024
Dear Mr. Renu, Thank you for your kind words and for taking the time to share your experience with us on Expedia. We are delighted to hear that you enjoyed our beautiful property and found our staff to be wonderful. Your feedback is truly appreciated.We hope to have the pleasure of welcoming you back to Grecotel LUXME White Palace in the near future.

10/10 Excelente

PUJOL

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent établissement, je le recommande vivement
Se hospedó 8 noches en mayo de 2024
Respuesta de Grecotel LUXME White Palace Team, el 12 may. 2024
Nous sommes ravis que vous ayez apprécié votre séjour! Nous vous remercions de votre recommandation enthousiaste.

10/10 Excelente

Martin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel and staff were very good
Se hospedó 5 noches en abril de 2024
Respuesta de Grecotel LUXME White Palace Team, el 4 may. 2024
Dear Martin, Thank you very much for your kind feedback! We're delighted to hear that you enjoyed your stay with us and found both our hotel and staff to be excellent.We look forward to welcoming you back soon for another wonderful experience.Warm regards,

10/10 Excelente

Sophia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What an incredible hotel stay! From start to finish, it was absolutely amazing. The service provided by Gregory at the front desk, Nicolai and Georgios in food catering was truly exceptional. They went above and beyond to ensure that every moment of my stay was perfect. Their attention to detail and friendly demeanor made me feel incredibly welcome. I can't thank them enough for their outstanding service. I highly recommend this hotel to anyone looking for a truly memorable stay. The views are great. We loved the food and also it’s a very clean and tidy hotel. You won't be disappointed!
Se hospedó 4 noches en abril de 2024
Respuesta de Grecotel LUXME White Palace Team, el 4 may. 2024
Dear Sophia, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your stay at our hotel was nothing short of incredible from start to finish.We are delighted that you felt incredibly welcome and appreciated the attention to detail and friendly demeanor displayed by our team. Your recommendation means the world to us, and we are overjoyed to hear that you found the views breathtaking, enjoyed our delicious cuisine, and appreciated the cleanliness of our hotel.Thank you once again for choosing to stay with us. We cannot wait to welcome you back for another truly memorable experience!Warm regards,

10/10 Excelente

Max

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel!
Se hospedó 4 noches en abril de 2024
Respuesta de Grecotel LUXME White Palace Team, el 26 abr. 2024
Dear Max, Thank you for choosing our resort for your holidays. Additionally, we would like to express our gratitude for the 5-star rating you awarded to Grecotel LuxMe White Palace. We will share your feedback with our entire team, and it serves as a great source of motivation for us to continue providing exceptional service. We would be more than happy to welcoming you back in the future to our Resort. Warm Regards

10/10 Excelente

Srikanth

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Incredible stay as a family with small children. The entire staff was hard working and always with a smile. Hopefully will be back again.
Se hospedó 6 noches en abril de 2024
Respuesta de Grecotel LUXME White Palace Team, el 21 abr. 2024
Dear Guest Srikanth, Thank you for taking your time in writing this generous review. We are thrilled to read your wonderful comments about your recent visit and glad that you had a delightful time with us.We would be thrilled to welcome you once again as our guest in the future!Best regards,

8/10 Bueno

Esther

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es war schwierig für die Restaurants einen Tisch zu reservieren
Se hospedó 4 noches en octubre de 2023
Respuesta de Grecotel LUXME White Palace Team, el 24 nov. 2023
Dear Esther, First of all, thank you for posting this review after your stay with us, and sharing feedback on what seems to have been an unpleasant experience at our hotel.We would like to inform you that we take your comments under careful consideration and we want you to know that our goal is the constant improvement on the points that each guest mentions. We warmly thank you for taking the time to give us your positive rate and we do hope to have the opportunity to host you again in the near future. Kind Regards, The White Palace Team

2/10 Terrible

LEOPOLDO

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023
Respuesta de Grecotel LUXME White Palace Team, el 24 nov. 2023
Dear Leopoldo,All the team members and hotel's management thank you for taking the time to share your review of your recent stay to our resort.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad when we equally receive sincere feedback from our guests. However, we were most disappointed to learn that you were not satisfied with every aspect of your experience.Above all, we hope you may reconsider your decision and allow us another opportunity to show our strong commitment to service excellence, whenever you travel back to Crete. Warmest Regards, The White Palace team

8/10 Bueno

Dana

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the pool and white decor. Loved the many choices at the buffet. The rooms were nice. Things that could be improved: -towels available at the pool or beach -order pool/beach food by app on iPhone -usb outlets by the bed to charge iPhone Thanks!
Se hospedó 4 noches en septiembre de 2023
Respuesta de Grecotel LUXME White Palace Team, el 24 nov. 2023
Dear Dana,Your positive feedback about the Resort and Food is deeply appreciated.We would like to inform you that we take your comments under careful consideration and we want you to know that our goal is the constant improvement on the points that each guest mentions.We would love for you to visit us again, in the near future.Warm Regards,The White Palace Team

10/10 Excelente

Ben

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great facilities and exceptional food. Friendly service
Se hospedó 7 noches en septiembre de 2023
Respuesta de Grecotel LUXME White Palace Team, el 24 nov. 2023
Dear Ben, Thank you for your kind comment, for us it was a real pleasure that you stayed with us in our property! We are glad to know that your stay to our beautiful resort lived up to your expectations, highlighting the service provided by all staff. Thank you again for choosing Grecotel LUXME White Palace for your holidays. We would love for you to visit us again, in the near future.Warm Regards,The White Palace Team

8/10 Bueno

Sami

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2023
Respuesta de Grecotel LUXME White Palace Team, el 24 nov. 2023
Dear Sami, We would like to warmly thank you for choosing our resort for your recent holiday in Crete. Your positive feedback about our Resort is deeply appreciated and we would be honored to welcoming you back in our lovely property. With Kind Regards, The White Palace Team

10/10 Excelente

Sonja Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 11 noches en agosto de 2023
Respuesta de Grecotel LUXME White Palace Team, el 24 nov. 2023
Dear Sonja Maria,Thank you very much for your 5 star rating! We are very happy that you had a great time with us! Looking forward to welcoming you back soon! Kind Regards,Grecotel LuxMe White Palace Team

10/10 Excelente

Antonina

Se hospedó 7 noches en mayo de 2023
Respuesta de Grecotel LUXME White Palace Team, el 24 nov. 2023
Dear Antoninna,Thank you very much for your 5 star rating! We are very happy that you had a great time with us! Looking forward to welcoming you back soon! Kind Regards,Grecotel LuxMe White Palace Team

10/10 Excelente

alain

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en mayo de 2023
Respuesta de Grecotel LUXME White Palace Team, el 18 may. 2023
Dear alain, Thank you for taking the time to submit a evaluation here in EXPEDIA regarding your recent stay at Grecotel LUXME White Palace.We look forward to welcoming you back in the near future. Warmest Regards,

10/10 Excelente

Jayne

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful setting always kept clean, friendly and inviting staff who go above & beyond. Good facilities for younger children
Se hospedó 1 noche en octubre de 2022
Respuesta de The White Palace Team, el 1 nov. 2022
Dear Jayne ,We would like to warmly thank you for selecting our beautiful property for your family holiday and for investing the time to share your first hand experience on Expedia. It fills us with so much joy to read how much you enjoyed your stay with us at Grecotel LUXME White Palace and that we made a lasting impression with your first stay. Making our guest going back home delighted is our number one objective and there is no better satisfaction than reading that our teams succeed in this.We would be excited to have you with us again in the near future!Warmest Regards,

10/10 Excelente

Thorsten

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Geniale Alleinlage
Se hospedó 7 noches en octubre de 2022
Respuesta de The White Palace Team, el 31 oct. 2022
Dear Thorsten,We would like to warmly thank you for choosing our resort for your holiday and for taking the time to rate us on EXPEDIA.We hope to have the opportunity to host you again in the near future.Kind regards,

8/10 Bueno

Ana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was stunning Staff was excellent gracious
Se hospedó 9 noches en octubre de 2022
Respuesta de The White Palace Team, el 31 oct. 2022
Dear Ana,Thank you for your truly significant recognition.Your positive feedback about the Resort and our attentive staff, is deeply appreciated and has been communicated to all the members of our team, who are humbled by your kind comments.We would be honored to welcoming you back in our lovely property. Kind Regards,

8/10 Bueno

Haren

Le gustó: Limpieza y servicio y personal
Se hospedó 7 noches en octubre de 2022
Respuesta de Grecotel LUXME White Palace Team, el 24 nov. 2023
Dear Haren, Thank you for taking the time to submit a evaluation here in EXPEDIA regarding your recent stay at Grecotel LUXME White Palace.We look forward to welcoming you back in the near future. Warmest Regards,Grecotel LUXME White Palace Team

8/10 Bueno

Casey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en octubre de 2022
Respuesta de Grecotel LUXME White Palace Team, el 24 nov. 2023
Dear Casey ,We thank you very much for your excellent rating! We hope to have the chance to welcoming back again soon!

10/10 Excelente

Charmaine

Se hospedó 6 noches en septiembre de 2022

8/10 Bueno

Zulfiqar

Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Aldo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel, very clean with gentle and competent staff, from the reception to the restaurants to the pool attendants and specially to the Grecoland Staff, great to entertain uor children, and to the Chief Bartender Socratis, great person, competent with drinks. Special mention to his Negroni, the only excellent Negroni that I could ever have outside of Italy.
Se hospedó 5 noches en agosto de 2022
Respuesta de The White Palace Team, el 14 sept. 2022
Dear Aldo ,We would like to warmly thank you for selecting our beautiful resort for your recent holiday in Crete. Thank you for taking the time to write such an amazing account of your recent stay with us, here at Grecotel LUXME White Palace. It was such a pleasure to read and we are delighted you enjoyed everything about your time with us.Your comments about the level of service you consistently received are just wonderful, and I will be sure to share them with colleagues across the hotel. wish to thank you in particular for your kind recognition of Socrates who looked after you so exceptionally - We assure you that we will share your feedback with him.We all look forward to having the opportunity to welcome you back again in the near futureWith Warm regards,

10/10 Excelente

Alai

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
très beau séjour, l'hôtel, la situation, le personnel tout était parfait.
Se hospedó 10 noches en agosto de 2022
Respuesta de The White Palace Team, el 1 sept. 2022
Dear Alai ,Thank you for your kind comment, for us it was a real pleasure that you stayed with us in our property!We are glad to know that your stay to our beautiful resort lived up to your expectations, highlighting the service provided by all staff.Thank you again for choosing Grecotel LUXME White Palace for your holidays. We would love for you to visit us again, in the near future.Warm Regards,The White Palace Team

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 9 noches en agosto de 2022

10/10 Excelente

Expedia Relocation

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en agosto de 2022
Respuesta de The White Palace Team, el 1 sept. 2022
Dear guests,We would like to warmly thank you for choosing our resort for your recent holiday in Crete. Your positive feedback about our Resort is deeply appreciated and we would be honored to welcoming you back in our lovely property.With Kind Regards,The White Palace Team

10/10 Excelente

Andrew

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Christin Danielle, Floral Park

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such a beautiful resort and great for families! Every restaurant was delicious and all staff were kind and attentive! Can’t wait to go back!
Se hospedó 8 noches en julio de 2022
Respuesta de The White Palace Team, el 27 jul. 2022
Dear Mrs. Danielle , We would like to warmly thank you for choosing our resort for your holiday and for taking the time to share your first hand experience on Expedia. We are more than delighted to hear that you enjoyed your stay to our hotel and all our restaurants. But we were more than happy when you mentioned about our staff and their attentive attitude, which we’ve already passed to all members of staff. We would be excited to have you with us again in the near future! Warmest Regards,

10/10 Excelente

Kristin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great from the food to the service.
Se hospedó 5 noches en julio de 2022
Respuesta de The White Palace Team, el 6 ago. 2022
Dear Kristin , Thank you very much for taking the time to share your positive review for our beautiful hotel. For us it is a real pleasure that you have selected our property for your vacations! We are glad to know that the service provided by our team lived up to your expectations . We hope to have the opportunity of hosting you again in the near future. Kind Regards, The White Palace team.

10/10 Excelente

laura Fay

Se hospedó 6 noches en agosto de 2019

10/10 Excelente

Trond

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastisk opphold
Fantastisk opphold i 10dgr med all inclusive, dvs regningen hadde ikke økt noe når vi sjekket ut og vi hadde flaske med vin til maten hver dag, øl og drinker. Veldig god mat både i bufeet til frokost, lunsj og middag og 4 a la carte restauranten med meget god mat. Betjening var vennlige og uformelle selv om service var på topp hele tiden fra absolutt alle. Litt fullt ved bassengene og håndklekrigen var ganske synlig, men med swim in rom med egne solstoler mot havet så gjorde dette ikke noe for oss. Vi har aldri kost oss så mye på ferie. Ligger litt avsides til så leiebil anbefales selv om taxi var rimelig. Anbefales
Se hospedó 10 noches en junio de 2022
Respuesta de The White Palace Team, el 29 jun. 2022
Dear Mr. Trond, Thank you for your kind comment, for us it was a real pleasure that you stayed with us in our property! We were thrilled to know you enjoyed the food in all our restaurants and our services . Our team really do take the greatest pride in delivering the very best experience for our guests - We will have pleasure in sharing your feedback with them. We hope to have the opportunity to host you again in the near future. Kind regards, The White Palace team.

6/10 Aceptable

Ben

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Our first and last all inclusive holiday. We booked for a no fuss vacation for guarenteed sun hoping for a relaxing break with good food and good service. The other reveiws lead us to this hotel. This food was very basic only the fine dining and the italian were good but most of the options were sold out if you book a table later than 2000hrs. The asian, greek and buffet were terrible, the greek was embarrassing considering the location. You need to download the app and pre book your nights in the restaurants before arrival as we found 4 of our 7 nights were completely booked and were forced to eat the buffet. When eating you are mostly forgotten so are always needing to get the attention of the servers to ask for a drink. Drinks at the pool are slow and served in paper cups and the cocktails are some of the worst ive ever tasted. The gym us very basic and can still only have 4 people in. Lastly you need to wake uo at 0700hrs as all the sunbeds around the main pool are claimed by 0800hrs and sometimes the guests dont show up to use them for severals hours. We kept an eye of several empty sun beds with towels on and they remained empty until 1300hrs but every time someone mentioned to a pool attendant they would move the belongings. The shower in our room was like a trickle of water meaning we needed to spend so much more time to get the salt and sa d off us. The room was ok nothing special. The whole experience has put us off visiting Greece in the future.
Se hospedó 7 noches en junio de 2022
Respuesta de The White Palace Team, el 15 jun. 2022
Dear Ben, First of all, thank you for posting this review shortly after your recent stay with us, and sharing feedback on what seems to have been an unpleasant experience at our hotel. Please accept our apologies for any inconvenience caused and regarding the points that you are highlighting in your review. We would like to inform you that we take your comments under careful consideration and we want you to know that our goal is the constant improvement on the points that each guest mentions. We are truly sorry to read that overall your stay with us did not meet your expectations. Above all, we hope you may reconsider your decision and allow us another opportunity to show our strong commitment to service excellence, whenever you travel back to Crete. Warmest Regards, The White Palace team

10/10 Excelente

Francis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ein gutes Hotel und das Personal sehr freundlich 👍
Se hospedó 5 noches en mayo de 2022
Respuesta de The White Palace Team, el 17 may. 2022
Dear Guests , We would like to warmly thank you for your kind comments regarding our hotel and our staff . Here in Grecotel LUXME White Palace we always strive to keep our guests pleased , as our main asset is the sincere and warm hospitality. We do hope to have the opportunity of hosting you again to our beautiful resort in the near future. Kind regards, The White Palace Team

10/10 Excelente

Nikesh

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice for a peaceful relaxing break to sit and do nothing! Large pool area to relax and beach option too Good choice of restaurants & food Staff are friendly and helpful
Se hospedó 4 noches en mayo de 2022
Respuesta de The White Palace Team, el 11 may. 2022
Dear Guest, We would like to warmly thank you for selected our beautiful resort for your holidays and for taking the time to share our overall experience. We are more than delighted to hear that you have enjoyed our services and facilities. Here, in Grecotel LUXME White Palace we always strive to keep our guests pleased, as our main asset , is the sincere and warm hospitality , so your kind words for our staff, really strengthen our efforts to continue providing the highest level of services. We do hope to have the opportunity of hosting you again in the near future. Warmest Regards, The White Palace Team.

10/10 Excelente

Charles-Henri

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en abril de 2022

10/10 Excelente

Rebekah Angelique Desiree

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is truly amazing. The pictures do not do it justice! The taxi driver, manager and front of house staff, were very helpful and welcoming. I really had an amazing experience. The room was very clean and spacious. Staff were very helpful and friendly. There was a good variety of food options, which looked and tasted great! The only negative was that the private bungalow pool was dirty however the main pool area was lovely. Overall, I highly recommend this hotel.
Se hospedó 2 noches en marzo de 2022
Respuesta de The White Palace Team, el 2 may. 2022
Dear Mrs. Desiree , We would like to warmly thank you for taking the time to share your overall impression for our beautiful resort. Here, in Grecotel LUXME White Palace we always strive to keep our guests pleased, as our main asset , is the sincere and warm hospitality , so your positive feedback really strengthen our efforts to continue providing the highest level of services. We are more than delighted to hear that you have enjoyed our services and facilities. We do hope to have the opportunity of hosting you again in the near future. Warmest Regards, The White Palace Team.

8/10 Bueno

Saranda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Supertolles Hotel und sehr guter Service
Se hospedó 7 noches en abril de 2022
Respuesta de The White Palace Team, el 11 may. 2022
Dear Guests, First of all we would like to warmly thank you for selecting our beautiful resort for your holidays. We are more than delighted to hear that you liked our hotel and that you have enjoyed our services. We do hope to have the opportunity of hosting you again in the near future. Warmest Regards, The White Palace Team.

8/10 Bueno

Susan

Le gustó: Limpieza y servicio y personal
Se hospedó 9 noches en abril de 2022

8/10 Bueno

Zaneta

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a very nice resort with heated swimming pool, a huge variety of food and excellent service. The facilities and rooms were nice and clean. The kids club is for children of four years and up and it is situated at the very end of the hotel. It was very windy during our stay, so we could not enjoy the beach much. The beach is very small. It was a nice and relaxing stay overall.
Se hospedó 6 noches en abril de 2022
Respuesta de Emmanouil Rokkas, el 18 abr. 2022
Dear Guests, We would like to warmly thank you for taking the time to share your overall impression for our beautiful resort. Here, in Grecotel LUXME White Palace we always strive to keep our guests pleased, as our main asset , is the sincere and warm hospitality , so your positive feedback really strengthen our efforts to continue providing the highest level of services. We do hope to have the opportunity of hosting you again in the near future. Warmest Regards, The White Palace Team.

10/10 Excelente

lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2021
Respuesta de Emmanouil Rokkas, el 2 nov. 2021
Dear Guests , We would like to warmly thank you for taking the time to give us your positive rate . We do hope to have the ooportunity to host you again in the near future. Kind Regards, The White Palace Team

10/10 Excelente

Jayne

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful complex and stunning views of the ocean. Staff extremely courteous and brilliant with the kids. Will defo be going back!
Se hospedó 7 noches en octubre de 2021
Respuesta de Emmanouil Rokkas, el 26 oct. 2021
Dear Guests, We would like to warmly thank you for taking the time sharing your overall impressions for our hotel. Here in Grecotel LUXME White Palace, we always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests, so your nice words for our staff, really strengthen our efforts in order to continue providing the highest level of services. It will be our pleasure to host you again in the near future. We wish you a great winter. Kind Regards, The White Palace Team

10/10 Excelente

Jeremy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was phenomenal and the food was very very good.
Se hospedó 6 noches en septiembre de 2021
Respuesta de Emmanouil Rokkas, el 26 oct. 2021
Dear Guests, We would like to warmly thank you for taking the time sharing your overall impressions for our hotel. Here in Grecotel LUXME White Palace, we always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests, so your nice words for our staff and the quality of the food, really strengthen our efforts in order to continue providing the highest level of services. We do hope to have the opportunity to host you again in the near future. We wish you a great winter. Kind Regards, The White Palace Team

10/10 Excelente

Anne Louise

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing - definitely recommend 100%.
This hotel was fabulous in every way and the all inclusive package really is all inclusive, with no limitations on which drinks / restaurants are included etc. We were a family of 4 with our 2 children aged 19 & 16 - we all absolutely loved the whole experience. The best holiday we have had in the last 10 years.
Se hospedó 6 noches en agosto de 2021
Respuesta de Charalabos Gialitakis, el 1 sept. 2021
Dear Guests, We would like to warmly thank you for your kind words and your positive feedback regarding your overall impression for our beautiful hotel. Here in Grecotel LUXME White Palace, we always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests, so your nice words really strengthen our efforts in order to continue providing the highest level of services. We do hope to have the opportunity to host you again in the near future. Warmest regards, The White Palace team.

10/10 Excelente

Troy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Absolutely fantastic - even with a family
Grecotel was absolutely amazing and exceeded our wildest dreams - the air con could have been a couple of degrees cooler - but oh well 😂
Se hospedó 7 noches en agosto de 2021
Respuesta de Charalabos Gialitakis, el 1 sept. 2021
Dear Guests, We would like to warmly thank you for your kind words and your positive feedback regarding your overall impression for our beautiful hotel. Here in Grecotel LUXME White Palace, we always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests, so your nice words really strengthen our efforts in order to continue providing the highest level of services. We take into consideration your comment for the air condition and we will try to improve it. We do hope to have the opportunity to host you again in the near future. Warmest regards, The White Palace team.

10/10 Excelente

Mike

Se hospedó 7 noches en agosto de 2021

6/10 Aceptable

Amanda

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en agosto de 2021

8/10 Bueno

Marcio

Viaje familiar
Le gustó: Limpieza y servicio y personal
Bonito mas ordinário!
Em geral a experiência foi agradável. As instalações e os funcionários são bastante simpáticos e sempre dispostos a ajudar. Alguns pontos, contudo, merecem alguns comentários. Começando pela área da piscina, o número de cadeiras de piscina e guarda-sóis é extremamente menor do que o número de hóspedes, causando assim um grande conflito para conseguir as mesmas. Às 6 da manhã as cadeiras já estão quase todas tomadas. O hotel tem um aviso sobre a reserva de cadeiras e diz que no máximo 30 min sem a presença de ninguém seria tolerado, mas ainda assim esse sistema causa constrangimento a quem usa e insatisfação a outros. Pelo valor da diária ter uma cadeira de piscina e um guarda-sol é o mínimo esperado. Segunda observação, restaurantes. Todos os restaurantes necessitam de reserva que só pode ser feita após o seu check in no hotel, nao se espante a não encontrar nenhuma opção de reserva quando for fazer as suas, o sistema do hotel é horrível e sim pode ser que vc nao tenha oportunidade de visitar nenhum dos restaurantes na sua estadia, presenciei muitas pessoas com 3 ou 4 noites indo a recepção para reclamar disso. Terceiro ponto, o desperdício de água mineral e a quantidade de garrafas plásticas é inacreditável, como tudo está incluído na diárias nao é dificil de achar garrafas fechadas jogadas. Ligado a isso, a quantidade de luvas plásticas usadas no restaurante principal como prevenção do COVID é outro absurdo. Dica, fique longe do restaurante WHITE, horrível!
Se hospedó 7 noches en agosto de 2021
Respuesta de Charalabos Gialitakis, el 16 ago. 2021
Dear Guest, Greetings from Grecotel LuxMe White Palace! We would like to thank you for choosing our resort for your vacation and for taking the time to post a review about us. Additionally, we are thankful for your kind words regarding our staff and hotel. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our services. We apologise for the inconveniences occurred to you during your stay. Improvements of services and infrastructure are in progress for our guests to have enjoyable and carefree holidays in our resort. In restaurants the desire to dine at a certain time many customers, it is natural that there is no availability. Regarding plastic water, due to the Pandemic we do not use water coolers but for safety the plastics Botles we recycle. WHITE restaurant has the best reviews from all our customers, we are sorry that you did not like its flavors. We hope you will give us the opportunity to welcome you back in the future! Kind regards, Charalabos Gialitakis Hotel Manager​