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Opiniones de Smy Kos Beach & Splash

4 out of 5
Smy Kos Beach & Splash
Mastichari, Kos, Kos Island

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 7 de 20 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 20 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 20 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 20 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 20 opiniones" "

7.4/10

Limpieza

8.2/10

Servicio y personal

8.6/10

Servicios

7.4/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Mark

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel ist teilweise renoviert, entspricht von seinem Standart aber maximal einem 3* Hotel. Das Personal ist bemüht die vielen kleinen Unzulänglichkeiten zu beheben, ist damit aber überfordert. Hochwertige Getränke werden im allin nur gegen Zuzahlung angeboten. Keine Weiterempfehlung
Se hospedó 11 noches en octubre de 2023
Respuesta de Smy Kos Beach & Splash Team, el 16 oct. 2023
Dear Mark,“Kalimera” from Greece and SMY Kos Beach and Splash Hotel .Thank you very much for choosing to stay at SMY Kos Beach and Splash Hotel and for taking the time to post your review.We are constantly seeking to improve our services; therefore, feedback from our guests is very valuable to us.All your comments/concerns are well noted and have been already discussed with the respective teams, in an effort to improve our service quality constantly, as total guest satisfaction is one of our main pillars of operations.We hope to have the opportunity of welcoming you once again in our Hotel in the very near future.With our warmest regards,Smy Kos Beach & Splash team

2/10 Terrible

Katja

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Stor skuffelse!
Et slitent og utdatert hotell som kostet 2000,- natten.Heldigvis kun én natt. Maten var langt under gjennomsnittet og beregnet på småbarn: chips, chicken nuggets, pølse etc. Spisesalen var enorm og veldig upersonlig. Rommet var direkte utrivelig og utsikten var begredelig, kun en tørr gressplen. Det eneste som var fint var spaserturen ned til sjøen og brisen nede ved vannet. Resepsjonistene var hjelpsomme og hyggelige, det skal de ha. Vurderer dere All Invlusive så STYR UNNA! Her finnes ikke valuta for pengene. Reis for all del heller til Mitsis,- det var FANTASTISK!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Smy Kos Beach & Splash Team, el 2 oct. 2023
Dear KatjaWe thank you for your comments here in Expedia and for your time to share your opinion with the rest of the viewers. Guest’s satisfaction is our primary concern and any comments that help us to maintain the high standards for which SMY Kos Beach and Splash Hotel is well known are warmly welcomed. We are very sorry that we did not achieve to offer you the holiday experience that you wished for as our aim is to offer to our guests enjoyable holidays. Although that your comments are not consistent with the many positive ones that are being posted, be assured however that we take them very seriously in consideration and use them to improve our service.We hope to have the opportunity of welcoming you once again in our Hotel in the very near future.With my warmest regardsSmy Kos Beach & Splash team

4/10 Malo

Ian

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Smy Kos Beach & Splash Team, el 29 sept. 2023
Dear Ian“Kalimera” from Greece and SMY Kos Beach and Splash Hotel .Thank you very much for choosing to stay at SMY Kos Beach and Splash Hotel and for taking the time to post your review.We are constantly seeking to improve our services; therefore, feedback from our guests is very valuable to us.All your comments/concerns are well noted and have been already discussed with the respective teams, in an effort to improve our service quality constantly, as total guest satisfaction is one of our main pillars of operations.With our warmest regards,Smy Kos Beach & Splash team

8/10 Bueno

Paco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en septiembre de 2023
Respuesta de Smy Kos Beach & Splash Team, el 26 sept. 2023
Dear Paco,“Kalimera” from Greece and SMY Kos Beach and Splash Hotel .Thank you very much for choosing to stay at SMY Kos Beach and Splash Hotel and for taking the time to post your review.We are constantly seeking to improve our services; therefore, feedback from our guests is very valuable to us.We hope to have the opportunity of welcoming you once again in our Hotel in the very near future.With my warmest regardsSmy Kos Beach & Splash

6/10 Aceptable

Mahsa

Se hospedó 4 noches en septiembre de 2023
Respuesta de Smy Kos Beach & Splash Team, el 25 sept. 2023
Dear MahsaGood morning from Smy Kos Beach & Splash.First of all we would like to thank you for the time you spent to post such a lovely feedback on Expedia and for sharing your experience regarding your recent stay with us.Your feedback is very much appreciated.With our warmest regards,SMY Kos Beach and Splash team

10/10 Excelente

Adriana Nicoleta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en septiembre de 2023
Respuesta de Smy Kos Beach & Splash Team, el 22 sept. 2023
Dear Adriana,"Kalimera" from Greece and Smy Kos Beach and Splash Hotel.We greatly appreciate your review on Expedia and all our staff is delighted that they managed to take away the stress of your daily routine and offer you an exclusive and relaxing vacation, even short, experience with us.We continue our endeavor to provide the best of holidays for all our guests at the SMY Kos Beach and Splash Hotel and improve our services and facilities each year.We would like to thank you once again for your kind preference and we look forward to seeing you back .Kind regards,Smy Kos Beach & Splash

10/10 Excelente

Nico

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wir waren zu zweit und hatten ein Zimmer mit Meerblick, was den Aufpreis schon wert ist. Essen war abwechslungsreich und wirklich gut, große Salattheke, leckere Gerichte. Personal & Animationsteam super. Sehr schöner Infinity-Pool mit genügend Liegen. Direkter Strandzugang ebenfalls mit vielen kostenlosen Liegen. In der Nähe des Hotels ist eine Bushaltestelle, an welcher man nach Kos Stadt fahren kann. Obwohl wir erst im September gereist sind, waren im Hotel sehr viele Familien mit kleinen Kindern. Für diese wird auch einiges geboten. Minuspunkte: Die „Cocktails“, welche beim All-Inclusive enthalten sind, waren etwas enttäuschend. Für die besseren Sachen muss man zahlen. Wir hätten uns auch mehr kostenlose Wasserflaschen gewünscht. Insgesamt haben wir uns sehr wohl gefühlt und würden das Hotel weiterempfehlen :-)
Respuesta de Smy, el 13 sept. 2023
Dear Nico,"Kalimera" from Greece and SMY Kos Beach and Splash Hotel.First of all we would like to thank you for the time you spent to post such a lovely feedback on Expedia and for sharing your experience regarding your recent stay with us.Your feedback is very much appreciated.We are extremely happy to hear your overall stay with us was excellent.Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result.We would like to thank you once again for your kind preference and we look forward to welcoming you once again and create another perfect and memorable time at the SMY Kos Beach and Splash Hotel.With our warmest regards,Smy Kos Beach & Splash team

8/10 Bueno

Oliver

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2022

8/10 Bueno

Peter

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Der Sandstrand war sehr schön und für Kinder ideal. Das Personal war sehr freundlich und zuvorkommend. Katzen haben in einer Hotelanlage, speziell im Essbereich, nichts zu suchen.
Se hospedó 13 noches en julio de 2022
Respuesta de Smy Kos Beach & Splash Team, el 10 sept. 2022
Dear Peter,"Kalimera" from Greece and Smy Kos Beach and Splash Hotel.We greatly appreciate your review and all our staff is delighted that they managed to take away the stress of your daily routine and offer you an exclusive and relaxing vacation, even short, experience with us.We continue our endeavor to provide the best of holidays for all our guests at the Smy Kos Beach and Splash Hotel and improve our services and facilities each year.We would like to thank you once again for your kind preference and we look forward to seeing you back.Kind regards,Smy Kos Beach and Splash Hotel team

10/10 Excelente

benito luigi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en julio de 2022

6/10 Aceptable

LUCIA

Viaje en grupo
non ci tornerei
bambini a non finire! un asilo! cibo non troppo buono scarsa qualità e poca scelta. spiaggia non tenuta bene. lettini sempre sporchi anche in piscina. lontano da tutto. è necessario avere un'auto per raggiungere qualche paesino per fare un giretto.
Se hospedó 7 noches en junio de 2022
Respuesta de Smy Princess of Kos Team, el 3 ago. 2022
Dear Lucia, “Kalimera” from Greece and Smy Kos Beach and Splash Hotel . Thank you very much for choosing to stay at Smy Kos Beach and Splash Hotel and for taking the time to post your review. We are constantly seeking to improve our services; therefore, feedback from our guests is very valuable to us. All your comments/concerns are well noted and have been already discussed with the respective teams, in an effort to improve our service quality constantly, as total guest satisfaction is one of our main pillars of operations. We hope to have the opportunity of welcoming you once again in our Hotel in the very near future. With my warmest regards, Smy Kos Beach and Splash Hotel team

10/10 Excelente

Florian

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wir hatten einen wunderschönen Urlaub in diesem Hotel,in dem es nichts wirklich negatives gab!Etwas schade fanden wir jedoch,aber nicht besonders schlimm,das es keine Möglichkeit gab im Freien zu Essen. Besonders schön war unser Bungalow,in dem wir den größten Kleiderschrank auf unseren zahlreichen Reisen hatten.Wir konnten dort die kompletten Kleider von 3 Personen unterbringen. Wir können das Hotel nur empfehlen
Se hospedó 8 noches en octubre de 2021
Respuesta de Smy Princess of Kos Team, el 26 oct. 2021
Lieber Gast, Besten Dank für Ihre tolle Bewertung. Unser gesamtes Team ist immer bemüht, all unseren Gästen eine unvergessliche Zeit im Princess of Kos zu ermöglichen. Ihr Feedback ist das tollste Kompliment für all die geleistete Arbeit. Freundliche Grüße, Ihr Smy Princess of Kos Team

8/10 Bueno

Jens, Greifswald

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Für einen Woche verlängerten Sommer war es genau das richtige.
Se hospedó 7 noches en octubre de 2020
Respuesta de fom, el 15 oct. 2020
Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat. Ihre Kommentare sind die beste Belohnung für uns. Vielen Dank. Freundliche Grüße, Ihr SMY Princess of Kos Team

4/10 Malo

John

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en septiembre de 2020
Respuesta de fom, el 10 oct. 2020
Dear John, We would like to know what kept you from rating us with 10, as no review is included in your post. We look forward to hearing from you soon. Best regards, Princess of Kos team

6/10 Aceptable

Cliente verificado

Se hospedó 4 noches en septiembre de 2020
Respuesta de fom, el 26 sept. 2020
We would like to thank you for your 3-star rating! Best regards, SMY Princess of Kos team

10/10 Excelente

Nicole, Kassel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Schöne Anlage direkt am Meer, Sandstrand, sehr freundliches Personal, sauber, sehr gutes & abwechslungsreiches Essen, Hygienestandards wurden sehr gut umgesetzt
Se hospedó 11 noches en septiembre de 2020
Respuesta de fom, el 26 sept. 2020
Dear Nicole, Thank you for your great comments regarding the food and the staff! We are really glad you had a pleasant stay, even in such unprecedented times, and we look forward to your next visit! Best regards, SMY Princess of Kos team

8/10 Bueno

Cliente verificado

Se hospedó 10 noches en septiembre de 2020
Respuesta de fom, el 26 sept. 2020
We would like to thank you for your 4-star rating! We look forward to welcoming you again in the future. Best regards, SMY Princess of Kos team

10/10 Excelente

Martyna&Sandra, Glasgow

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Highly recommend. Lovely hotel, the staff is very friendly, clean, good food. We both absolutely enjoyed every single day❤️
Se hospedó 10 noches en agosto de 2020
Respuesta de fom, el 9 sept. 2020
Dear Martyna&Sandra , Thank you for the great comments. We are especially happy our service exceeded your expectations! We look forward to welcoming you again in the future. Best regards, SMY Princess of Kos team

10/10 Excelente

ZahraYu., Mönchengladbach

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en agosto de 2020
Respuesta de fom, el 7 sept. 2020
Thank you so much!!!

6/10 Aceptable

Bernard

No le gustó: Servicio y personal y comodidad de las habitaciones
A éviter
Hôtel à plus de 500 m de la plage (et non pas au bord de l'eau.... // critère de choix !! Peu de transat sur la plage : 10 début août !!! Pas de restaurant autour
Se hospedó 7 noches en agosto de 2020
Respuesta de fom, el 18 ago. 2020
Dear Bernard, Thank you very much for your review! Our hotel is on the beach as there is no road or something else separating the hotel from the beach. At the beach we have a lot of sunbeds at the moment and there is a snack bar very close to the beach with some limited snacks for this year due covid-19. Best regards, SMY Princess of Kos team