Terraza o patio

Opiniones de Hilton Greenville

3.5 out of 5
Hilton Greenville
45 W Orchard Park Dr, Greenville, SC

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 490 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 251 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 109 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 80 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 70 de 1000 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Leisbel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 19 may. 2024
Dear Leisbel, On behalf of our team at Hilton Greenville, thank you for the excellent review. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Edwin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente muy buena atención 👍
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Dear Edwin, We are proud of the genuine hospitality and high level of service provided by our associates. It brings us great joy to see their efforts being recognized and appreciated by our guests. Reviews like yours reinforce the high standards that we strive to meet for every guest. We were honored to have you as our guest at Hilton Greenville, and we look forward to welcoming you again soon.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Rosa

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 25 ene. 2024
Dear Rosa, We are thrilled you had an excellent stay at Hilton Greenville, and we appreciate the fantastic rating. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Best Regards,Yoiesha CobbGeneral Manager

2/10 Terrible

Karen

Se hospedó 1 noche en abril de 2023
Respuesta de Hotel Management, el 1 may. 2023
Dear Karen, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Best Regards,Hilton Greenville Management Team

10/10 Excelente

Ana

Se hospedó 4 noches en marzo de 2023
Respuesta de General Manager, el 12 abr. 2023
Dear Ana, We appreciate you taking the time to write a review about your visit to Hilton Greenville. Thank you for choosing us, and we look forward to having a chance to host you again in the future. Best Regards,Hilton Greenville Management Team

2/10 Terrible

Lewis

Se hospedó 1 noche en marzo de 2023
Respuesta de Hilton Greenville Management Team, el 16 mar. 2023
Dear Lewis, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Best Regards,Hilton Greenville Management Team

6/10 Aceptable

Juan Noe

Viaje familiar
No fue lo que esperaba en general
Se hospedó 2 noches en marzo de 2023
Respuesta de Hilton Greenville Management Team, el 13 mar. 2023
Dear Mr. Noe, We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion, so we can provide you with a much more satisfying experience.Best Regards,Hilton Greenville Management Team

10/10 Excelente

Pablo

Se hospedó 1 noche en julio de 2022
Respuesta de Hilton Greenville Management Team, el 6 jul. 2022
Pablo, thank you for choosing Hilton Greenville and for your review. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to seeing you on a future visit. Best Regards, Hilton Greenville Management Team

10/10 Excelente

Robertta

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022
Respuesta de Hilton Greenville Management Team, el 2 jul. 2022
Robertta, thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hilton Greenville; we hope to see you again soon. Best Regards, Hilton Greenville Management Team

10/10 Excelente

Carlos

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio y muy buen servicio
Se hospedó 1 noche en marzo de 2022
Respuesta de Hilton Greenville Management Team, el 22 mar. 2022
Carlos, we are flattered by your generous review of Hilton Greenville. We endeavor to go above and beyond to ensure our guests have a memorable experience. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to the area. Best Regards, Hilton Greenville Management Team

2/10 Terrible

Cesar, bogota

No le gustó: Limpieza y servicio y personal
Hate it
Se hospedó 1 noche en febrero de 2022
Respuesta de Management Team, el 6 feb. 2022
Cesar, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We would like you to provide us with detailed information about where we went wrong so that we can improve our service levels going forward. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Best Regards, Hilton Greenville Management Team

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel limpio céntrico buen olor del hotel camas cómodas y de calidad !!!!!
Se hospedó 1 noche en marzo de 2021
Respuesta de Jessica, el 5 abr. 2021
Thank you for taking the time to review your recent stay. We appreciate your feedback and are glad you enjoyed the location and the beds. We look forward to having you back in the future!

6/10 Aceptable

Ronald

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No pool..Other than that a nice experience
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 28 may. 2024
Dear Ronald, Thank you for your feedback. We are glad to read you had a nice experience overall. We understand the disappointment about the pool and appreciate your understanding. Your comments are valuable to us, and we are always looking for ways to enhance our guest's stay. We hope to have the opportunity to welcome you back for an even better visit next time.Best Regards,Yiesha CobbGeneral Manager

6/10 Aceptable

Barbara

Viaje familiar
Le gustó: Limpieza
The property seems old !
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 27 may. 2024
Dear Barbara, Thank you for sharing your observation. We appreciate your feedback regarding the property. Rest assured, we continuously strive to maintain and improve the quality of our facilities. Your comments are valuable to us as we work towards enhancing our guest's experiences. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Best Regards,Yiesha CobbGeneral Manager

4/10 Malo

Rui

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The y
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 28 may. 2024
Dear Rui, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Victoria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 27 may. 2024
Dear Victoria, Thank you for your feedback. We are delighted to read you found Hilton Greenville to be friendly. Providing exceptional service is our top priority, and we are glad we could make your stay enjoyable. We look forward to welcoming you back for another wonderful experience at our hotel.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Victoria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property and bar area are the best part
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 26 may. 2024
Dear Victoria, It was a pleasure reading your review! We are glad our hotel was perfect for your stay and helped make your trip to Greenville a total memory. We also appreciate you mentioning how much you enjoyed locally sourced Southern favorites at Cast Iron. Thank you for choosing Hilton Greenville. We are committed to providing exceptional stays and eagerly anticipate the opportunity to exceed your expectations again.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Susana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thank you
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 27 may. 2024
Dear Susana, Thank you for choosing Hilton Greenville. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

John

Le gustó: Servicios
Very clean very nice workers great stay
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 24 may. 2024
Dear John, Thank you for the wonderful review of Hilton Greenville. We are thrilled to read about your stay and how much you enjoyed our spotless property. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. Thank you again for your kind words and recommendation. We look forward to your next visit.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
ok
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 20 may. 2024
Dear Linda, It was a pleasure to read your fantastic review of the Hilton Greenville. We strive to provide our guests with outstanding hospitality, and your compliments encourage us all. We loved having you as our guest, and we hope to see you in the near future.Best Regards,Yiesha CobbGeneral Manager

6/10 Aceptable

Patrick, Hillsborough

Le gustó: Limpieza y condiciones de la propiedad
The hotel is fine, but Hilton's refusal to Honor their rewards through 2nd party booked rooms is a crap policy. The prices of food at the hotel are also exorbitant, so plan on eating elsewhere.
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 20 may. 2024
Dear Patrick, Thank you for taking the time to review your stay with us. We regret any inconvenience. While we strive to provide excellent service, we understand your concerns. Your feedback is valuable, and we will share it with the appropriate teams for review. We appreciate your patronage and hope to have the opportunity to better serve you in the future.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Taisha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front desk staff was pleasant and informative. Our room was spacious and immaculate. It is a beautiful property with everything you need on the property.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 22 may. 2024
Dear Taisha, Thank you for being our guest and for writing such a great review. We are delighted that our dedicated front desk staff and accommodations exceeded your expectations and that you particularly loved our property and the amenities we offer. We hope that your great experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing Hilton Greenville.Best Regards,Yiesha CobbGeneral Manager

8/10 Bueno

Nalani

Le gustó: Servicio y personal y condiciones de la propiedad
.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 13 may. 2024
Dear Nalani, Thanks for the excellent rating. We are delighted your time at Hilton Greenville was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Patricia

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to where I needed to be
Se hospedó 4 noches en mayo de 2024
Respuesta de General Manager, el 12 may. 2024
Dear Patricia, We are thrilled to read that Hilton Greenville's location suits your needs perfectly. Providing convenient accommodations is always our goal. Thank you for choosing to stay with us, and we hope you had a wonderful experience during your time here. We look forward to welcoming you back for another enjoyable stay.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Lauren

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 10 may. 2024
Dear Lauren, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Greenville.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Lorrie, Chapin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 7 may. 2024
Dear Lorrie, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hilton Greenville. We look forward to your return and wish you all the best with your future travels.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Patrick

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 26 may. 2024
Dear Patrick, We are overjoyed by your outstanding rating and positive feedback about your stay at Hilton Greenville. Your satisfaction is our top priority, and we are delighted that we were able to provide you with a memorable experience. We eagerly anticipate your next visit and wish you all the best in your travels.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Jennifer

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 7 may. 2024
Dear Jennifer, We are delighted you enjoyed your stay at Hilton Greenville. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

monique

Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 8 may. 2024
Dear monique, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hilton Greenville. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Catherine

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 6 may. 2024
Dear Catherine, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Greenville.Best Regards,Yiesha CobbGeneral Manager

6/10 Aceptable

FLORIDALMA

Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 25 may. 2024
Dear FLORIDALMA, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Best Regards,Yiesha CobbGeneral Manager

4/10 Malo

Juan Pablo

Viaje de negocios
Le gustó: Limpieza
They charged me $6 for parking overnight (I mean, what!?). I get better water pressure out of milking almonds than the shower at this hotel. Then, breakfast was $15, self service, very limited offer and they asked for a tip (again, what!?). Next time I visit Greenville, I will look at other options.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 4 may. 2024
Dear Juan Pablo, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced while using the bathroom and also if our breakfast buffet did not meet your expectations. Please know that our parking fees are competitively priced as per the area. Your feedback is valuable to us and will be addressed with the appropriate individuals to ensure enhanced services in the future. We hope to have a chance to host you again.Best Regards,Yiesha CobbGeneral Manager

6/10 Aceptable

Jill

Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 4 may. 2024
Dear Jill, Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation during your stay with us. Thank you once more for your feedback, and we look forward to seeing you again on your next visit to the city.Best Regards,Yiesha CobbGeneral Manager

8/10 Bueno

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was a nice hotel for a quick get away with my wife.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 30 abr. 2024
Dear Matthew, We are thrilled to read that you enjoyed your quick getaway at Hilton Greenville. Providing a pleasant experience for our guests is our top priority. We hope you had a relaxing time with your wife, and we look forward to welcoming you both back for another enjoyable stay in the future.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Joshua

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel with reduced prices! Close to the Greenville-Spartanburg Airport (10-ish minute drive) and very convenient to a number of restaurants in the area. Staff was exceptional overall!!! Would be very pleased to stay again!
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 30 abr. 2024
Dear Joshua, We are thrilled you had an excellent experience at Hilton Greenville. It's fantastic to read that you found our reduced prices, proximity to the airport, and convenience to local restaurants to your liking. Our team is delighted to have provided exceptional service, and we look forward to welcoming you back for another wonderful stay soon.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Donald

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleanliness and staff were wonderful
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 30 abr. 2024
Dear Donald, We are thrilled you had a wonderful experience at Hilton Greenville. Our team takes pride in providing exceptional cleanliness and service to our guests. Your compliments mean a lot to us, and we appreciate you taking the time to share your positive feedback. We look forward to welcoming you back for another fantastic stay soon.Best Regards,Yiesha CobbGeneral Manager

8/10 Bueno

Marvin

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
We didn't like that we had to pay $6.00 per night for parking our car. The shampoo dispenser attached to the shower wall was lying on the floor of the shower.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 30 abr. 2024
Dear Marvin, Thank you for sharing your experience. We apologize for any inconvenience you encountered during your stay. We have noted your feedback about parking and room amenities and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Best Regards,Yiesha CobbGeneral Manager

6/10 Aceptable

Shanice

Le gustó: Limpieza y servicio y personal
Older Hilton property but clean convenient to highway, mall, & restaurant.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 29 abr. 2024
Dear Shanice, We appreciate your feedback and are pleased to read that you found our property clean and conveniently located. Our team works diligently to maintain high standards of cleanliness and provide a convenient location for our guests. We take pride in offering a comfortable stay. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.Best Regards,Yiesha CobbGeneral Manager

2/10 Terrible

patrick

Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 13 may. 2024
Dear Patrick, Thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have a memorable stay, and we regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality we are known for providing.Best Regards,Yiesha CobbGeneral Manager

8/10 Bueno

Nykita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 18 abr. 2024
Dear Nykita, Thank you for your outstanding rating. We are glad that we exceeded your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Greenville.Best Regards,Yiesha CobbGeneral Manager

6/10 Aceptable

kendra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, quiet - all as you’d expect from the property. No complaints except it came up as being in downtown Greenville and it is not. While it’s only a short drive in, you can’t walk to downtown. Just fyi - check the address on a map.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Dear Kendra, We are glad to read that you found the property clean and quiet during your stay. However, we hope you will accept our apologies regarding the location. We value your feedback as we are always striving to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we look forward to seeing you again.Best Regards,Yiesha CobbGeneral Manager

2/10 Terrible

Melissa

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 17 abr. 2024
Dear Melissa, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we do not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved my stay
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 14 abr. 2024
Dear Sarah, We are thrilled to read you loved your stay at Hilton Greenville. Your satisfaction is our utmost priority, and we are delighted that you had a fantastic experience with us. Thank you for choosing to stay at our hotel, and we can't wait to welcome you back for another memorable visit.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Suzanne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff and good location
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 8 abr. 2024
Dear Suzanne, We are delighted to read that you had a positive experience at Hilton Greenville! Thank you for your kind words about our staff and our convenient location. It was our pleasure to serve you, and we hope to welcome you back for another wonderful stay in the future.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 4 abr. 2024
Dear Jose, We appreciate you taking the time to write a review about your visit to Hilton Greenville. Knowing how much you enjoyed our relaxing accommodations and devoted service is a pleasure. Thank you for choosing us, and we hope to host you again in the future. Best Regards,Yiesha CobbGeneral Manager

2/10 Terrible

Akua

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very rude and refused to give me a Standard King which is what I specifically ordered. In stead they gave me a handicapped room because they said I ordered through a third party and that is the only standard King they allow for third parties.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 2 abr. 2024
Dear Akua, We apologize for any inconvenience you experienced during your stay. Providing excellent service is our priority, and we regret that you were not given the room type you requested. Our team strives to accommodate guest preferences whenever possible. We appreciate your feedback and will address this issue. Please accept our sincerest apologies, and we hope to have the opportunity to welcome you back for a more positive experience in the future. Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Jordan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 2 abr. 2024
Dear Jordan, We are pleased you had an excellent stay at Hilton Greenville, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best Regards,Yiesha CobbGeneral Manager

8/10 Bueno

Deja

Le gustó: Servicio y personal y condiciones de la propiedad
Friendly . Nice location
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Dear Deja, We are delighted to read you found our team friendly and enjoyed our convenient location during your stay at Hilton Greenville. Providing exceptional hospitality and a prime location are our priorities. Thank you for sharing your positive feedback, and we hope to welcome you back for another enjoyable experience soon.Best Regards,Yiesha CobbGeneral Manager

10/10 Excelente

Jill

Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 20 abr. 2024
Dear Jill, Thank you for taking the time to leave your wonderful rating! It is fantastic to know you enjoyed your time at Hilton Greenville so much! We appreciate your great feedback and hope to have you as our guest again.Best Regards,Yiesha CobbGeneral Manager

8/10 Bueno

malinda

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 28 mar. 2024
Dear Malinda, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Hilton Greenville, and we look forward to your next stay.Best Regards,Yiesha CobbGeneral Manager