Thank you Daniel, for taking the time to write a review of your stay at the Red Roof Inn Greenville, NC. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests at our property. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Nikea, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GREENVILLE NC and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Jacqueline,We are sorry to hear your recent experience at the Red Roof Inn Greenville, NC did not meet your expectations. The insight you provided is nowhere near the standard of our brand, so I was truly disappointed. I have certainly brought this to management’s attention in an effort to investigate your concerns and have them addressed. We at Red Roof appreciate your business and truly value your feedback.We wish you all the best in your future travels.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Hello Jakeeyia,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GREENVILLE NC and I are disappointed to see your 1/5 score. You indicated that the cleanliness of the linens you mentioned dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better experience the next time you‘re in the area.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Raymond,Thank you for taking the time to complete our guest survey of our Red Roof Inn Greenville NC. Your 2/5 score is disappointing to see. You indicated that the lights and heater in your room were broken, the baseboards were missing and that there were holes in the walls, among other issues. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We wish you the best in your future travels. Sincerely,Red Roof Management

Hello Nijah, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENVILLE NC and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENVILLE NC. At Red Roof we are happy to know that your visit with us suited your needs, our location is convenient and all the other positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Dazhia,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENVILLE NC and I appreciate your 5/5 score following your stay. I am happy to read that you found the staff to be friendly and that you love the pool. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Tyrone,Thank you for taking the time to tell us about your experience at the RED ROOF INN GREENVILLE NC. I am sorry that your experience did not meet your expectations regarding the cracks in the tub, broken lock and the other concerns you mentioned. Your feedback will be taken into consideration as it is our aim to improve our hotel to enhance our guest experience. Please accept our apologies for the inconvenience caused. I will share your feedback with the property in an effort to address your concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,AdraineRed Roof ManagementRediresponse Specialist

Dear Matt,We are sorry to hear your recent experience at the RED ROOF INN GREENVILLE NC did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern regarding the encounter you had with the front desk staff, the lack of cleanliness of the room and the other pressing issues. We appreciate your business and truly value your feedback.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear James, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Greenville, NC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the the uncleanliness of the room, the broken sink, and the other highlighted concerns that hindered your stay. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. Nevertheless, we appreciate your comments regarding the hospitality of our staff. Rest assured that we take this very seriously and have forwarded your feedback to management. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management

Hi Ben,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Greenville, NC. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests at our hotel. Please know that we at RedRoof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encountered with management. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you for being a Valued Guest with us and for your honest review of your visit with us at the RED ROOF INN GREENVILLE NC. The unfavorable experience you described regarding and the insects you saw, the light that did not work in the bathroom and the smell of cigarette. was truly disheartening to read. Please know the team at Red Roof work alongside professionals trained to combat the presence of pests at the property in accordance with industry standards. I will be sharing this with management in an effort to have the issues resolved. Your feedback is vital to us as we seek to enhance guest experiences here at Red Roof. Thank you again for the feedback Genessy. All the best in your future travels. Sincerely, Kerry-Lee Red Roof Management RediRespone Specialist

Hi Ava,Thank you for taking the time to write a review of your stay at the Red Roof Inn Greenville, NC. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Crystal, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GREENVILLE NC and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Erik,Thank you for taking the time to tell us about your experience at the Red Roof Inn Greenville, NC. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regrading the broken furniture's and the uncleanliness of the toilet. Comments like your aren't taken lightly, so they will be reviewed by our Red Roof team in an effort to address the issues with the relevant departments. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Valued Guest,It is so disappointing to see that we at the RED ROOF INN GREENVILLE NC were unable to provide you with a superior level of service and accommodations as you indicated the linens were stained with cigarette burns. Thank you so much for the insights so we are able to work on eliminating future occurrences. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are sorry to have not completely achieved that with your visit though you mentioned check in was friendly. We greatly appreciate the time you’ve taken to share your comments.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Victoria, We at the RED ROOF INN GREENVILLE NC are elated to have earned your perfect scoring of 10/10 following your recent stay with us. It was good to read you were pleased with your great stay and we had everything you needed. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests and it was good to have succeeded. Comments like yours are always an encouragement as at Red Roof we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words. The staff and I would love to provide you with another great stay in the future. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Jodie, Thank you for leaving your feedback after your experience at RED ROOF INN GREENVILLE NC. Regarding the uncleanliness and insects you described, we apologize for the unfavorable experience. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys.Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Thank you for rating your recent stay, Peter. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Greenville, NC. We hope we have the opportunity to see you again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Valued Guest!Thank you for sharing your experience with us at our Red Roof Inn Greenville, NC location. The situation you described regarding the condition of the room, the noise disturbance you encountered and the bad customer service you received along with the broken items is truly regrettable. I am very sorry for the impact this had on your visit and the impression it left with you. I am sharing your feedback with the management team in an effort to ensure that your concerns are addressed. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. It seems we have lost you as our guest and that is really sad; however, Red Roof wishes you all the best in your future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Sarah, Thank you for your feedback following your experience with us at the RED ROOF INN GREENVILLE NC. In response to any hindrances faced, we sincerely apologize for the less than ideal experience. In the future, please consider adding detailed comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, feedback from our guest is always welcome as we strive to improve. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hi Lisa!Thank you for your response and I am thrilled to hear that our front office staff that checked you in was wonderful. Feedback from our Red Roof guests is always welcome as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn Greenville, NC. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for taking the time to share your comments regarding your visit to the Red Roof Inn Greenville, NC, Robyn. Red Roof sincerely appreciates your comment and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the hole drilled in the door, the bed's thin metal footboard, the broken safety latch on the door amongst other issues that hindered a positive stay with us. In the future should you have any issues while with us at any of our branded location, please contact the front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback have been brought to the management's attention in an effort to ensure the room is inspected and your experience is not repeated. Red Roof continually work to improve our hotel, so I really appreciate you providing us with your feedback.We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Annamaria. Myself and the staff at the Red Roof Inn Greenville, NC were disappointed to see your 2/10 score following your stay. You indicated that the pest you reported, the room condition and the other issues hindered your stay hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle RediResponse Specialist

Hello Yoon,Thank you for taking a moment to complete our survey regarding your stay at the Red Roof Inn Greenville, NC. I'm disappointed to see that your stay was less than ideal that prompted a 2/5 score. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AbigailRediResponse Specialist

Dear Christopher, Thank you for taking the time to tell us about your experience at the Red Roof Inn Greenville, NC. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. I sincerely apologize that your stay didn't meet your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof Management RediResponse Specialist

Hi Chavis, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Greenville, NC and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Christine, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENVILLE NC and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Hello Valued Guest, I am elated to know that the service provided by our staff positively impacted your stay, resulting in your 4/5 score. However, I am saddened to know that you would choose to stay elsewhere on your next visit to the area. We strive to provide guests with all the comforts of home, so I am disappointed to see that may have not been achieved for you. Thank you again. Have a good day.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Herman,Thank you for taking the time to write a review of your stay at the Red Roof Inn Greenville, NC. We're sorry that your experience did not meet your expectations. Please accept our sincerest apologies for situation you described regrading the odor of your room and the appearance of the property. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Tianna RediResponse Specialist

Dear Rebekah,Thank you for your honest feedback following your stay at Red Roof Inn Greenville, NC. I am happy to hear our staff was kind and accommodating. However, I am truly saddened to see that you had a less than ideal stay due the rooms and pillows smelled heavily of smoke, the patches and holes everywhere amongst the other concerns you highlighted in relations to the room and bathroom. Please allow me to express my sincerest apologies for the impact this had on your experience with us. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Please know that we value your feedback and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Our team is committed to satisfying our guests, so we are very thankful for your feedback.Sincerely,Devorine RediResponse Specialist

Thank you for sharing, Caridad. The team at the RED ROOF INN GREENVILLE NC were saddened to know that your stay was not ideal, as reflected in your 1/5 score. You made mention of some of the hindrances to your stay which included the the peeling ceiling, the telephone was broken, and the room had an unpleasant smell. However, I will also ensure that your comments are shared with the property in an effort to improve. Thank you for bringing up your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Hello Valued Guest,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating, following your stay at the RED ROOF INN GREENVILLE NC. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered possible sighs of mold and mildew on shower curtains, please accept our most sincere apologies. To uphold our company’s high standards I’ve shared your encountered with management to ensure your satisfaction.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,OnielRediresponse Specialist

Hello Irene,Thank you for taking the time to write a review of your stay at the RED ROOF INN GREENVILLE NC. You stated that you requested a non-smoking room but the room you were assigned to had a foul smell and you felt unsafe staying with us, our apologies for any inconvenience. We strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRediresponse Specialist

Hello Lorene,The team and I at the RED ROOF INN GREENVILLE NC want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. We are sorry for the less than ideal experience. You indicated the bed was unclean, the comforter torn, there was exposed wires along with other highlighted concerns. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We hope you will return so that we can provide you an even better experience.Thank you again for sharing your experience.Sincerely,Kerry-LeeRediResponse Specialist

Dear Caprice,Thank you for your review following your stay at Red Roof Inn Greenville, NC. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You stated that the room smelled like smoke and that the bed was not comfortable, which was saddening to read.Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. I wish you all the best in your future travelsWith thanks, Gabrielle RediResponse Specialist

Dear Michelle,Thank you for sharing your feedback following your recent visit at the Red Roof Inn Greenville, NC. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. You indicated that the uncleanliness of your room and place in which we reside, did not aligned with your preferences. I do apologize for the less than ideal experience you had. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any of our other brand locations in the future. Regards,LintonRediresponse Specialist

Dear Barry,Thank you for providing us with details about your stay at the Red Roof Inn Greenville, NC. We are sorry you had a less than satisfactory experience, prompting your 3/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding litter outside, construction and the other concerns you highlighted. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely ChirellRediResponse Specialist

Thank you Valued Guest,The team at the RED ROOF INN GREENVILLE NC were saddened to know that your stay was not ideal, as reflected in your 2/10 score. You made mention of some of the hindrances to your stay which included the unclean towels, sheets and pillows, the smell you described and the cigarette burns you pointed out on the duvet. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciated your business.Thank you for bringing up your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Dear Meika,Thank you for taking the time to tell us about your experience at the RED ROOF INN GREENVILLE NC. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the situation you described regarding the smoke detector peeping all night, the broken sink, the broken door, stained linens and the odor you described in your first room and the broken door and no remote in your second room. Your feedback is critical, as our goal is to deliver a clean, comfortable and value based stay to all guests. I have shared your comments with management to address your concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,SharmaRediResponse Specialist

Dear Anne,Thank you for taking the time to tell us about your experience at the RED ROOF INN GREENVILLE NC. we are happy that you found our from desk staff to be friendly and accommodating. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the upkeep of the property not being up to standard, hole in wall, you being unsatisfied with your overall stay. Please note that we are currently doing renovations updating furniture's and paintings). Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, I do hope that you will return to our hotel, or any of our other brand locations in the future. Very truly yours,Dannielle Rediresponse Specialist

Thank you for sharing your experience with us. Myself and the staff at the Red Roof Inn Greenville, NC was saddened to see that your stay resulted in a 1/5 score following your stay due to the management situation described in your review.Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Best regards,XaoRediResponse Specialist