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Opiniones de Tru By Hilton Greenville

2.5 out of 5
Tru By Hilton Greenville
600 Rayner Road, Greenville, MS

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 173 de 357 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 81 de 357 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 38 de 357 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 357 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 34 de 357 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

todd

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Abby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Abby

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Always a great place to stay
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Markie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was clean and the staff was friendly
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sabrina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A very nice and clean hotel. The staff were very friendly.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Lisa

The brown water is alarming. Not certain how clean things get. However I did find one person who really stresses cleanliness. That person is Penny
Se hospedó 9 noches en marzo de 2024

10/10 Excelente

Kiara

Le gustó: Limpieza, servicios, condiciones de la propiedad
Great job.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Katie

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
When we got up to our room, we noticed that the shade for the window was off, and rolled up in the corner of the room. The valance had been broken, and would not hold the shade. Hence the parking lot light shined into our room the entire night, making the sleeping conditions pretty awful. When I informed the front desk attendant who had checked us in of the situation, she couldn’t have cared less. For $200 a night at a Hilton property, I would have expected better room conditions or to have been moved to a room with a working shade.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Chijioke

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Descent property, will definitely stay here again.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Rodney

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
This hotel has became one of my favorite spots to stay whenever I come home to visit family and friends. The continental breakfast is great but needs improvement like making sure there is a enough supply for the morning. Overall, it's a great place to stay.
This is an early morning view toward the East of the sunrise from the third floor window.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Torrance

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en enero de 2024

4/10 Malo

Aegis

Se hospedó 1 noche en enero de 2024

2/10 Terrible

Carol

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

4/10 Malo

robin

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Michael

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

SHEILA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hard beds, soft pillows and thin walls
The check in was fine. The room looked clean and had two queen beds. However the beds were too hard and the pillows were too soft.y sister complained about the low water pressure. After 10pm there was a lot of noise and walking around above our room. This lasted over 15 minutes. I didn't call the front desk, but would have if it continued after the movie I was watching ended.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Yolanda

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Hotel desk were friendly and knowledgeable. The breakfast was good. The only complaint I had was the towel’s weren’t clean enough. The towels had stains on them and were dingy. I had to go buy my own towels. Overall the best hotel in Greenville, MS.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like the desk clerk kindness. No light in the bathroom. Hallway floor are dirty.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Tim

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Room 313
Hotel stay overall was good, but they did not have a blind on the window and the parking lights lights shine in the room all night. Room 313
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The hotel was located in a quiet neighborhood, yet it was easy to find. The room was suitable for a senior citizen and the bathroom was one of the safest I have used , particularly the shower. I take along two grandchildren with me a teenager and a primary be schooler and we all were comfortable.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Torrance

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Marcel

Le gustó: Limpieza, servicio y personal, servicios
Good location , great check in and staff. Walls a thin(shouldn't hear others toilet or convo), room was little on small compared to others, and I had two medium size insects in bathroom. I recommend increase the door closing pressure to allow the room doors to close more silently and aggressive. Being it closes so aggressive It also was creating pressure/vacumm on other room doors
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Brendylon, San Antonio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is updated, however, some of the doors are not working with the keycard. Staff was GREAT and very friendly! Would stay again and refer friends and family.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

dangelo

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Latisha

Se hospedó 2 noches en octubre de 2023

4/10 Malo

Jerry (Jay)

Le gustó: Servicio y personal
No le gustó: Limpieza
Not what I expected
Our room's floor had not been swept. Asked a housekeeper to sweep it but it never was. The floor was covered with grit and hair, discusting. Our room faced E., there was no blackout curtain. Sat. breakfast was cold, waited for 30 min. for coffee and was told the coffee machine was stuck on "heating". Never got coffee. Sun., breakfast was good with hot coffee. The front desk employes were pleasant and helpful. Considering what we paid for the room, I was not pleased with our stay.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Erica

Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Donna, Atlanta

Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Jessica

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Customer Service Very clean and quiet
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Crystal

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Lynn Alexander

Se hospedó 3 noches en octubre de 2023

4/10 Malo

Regina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Montoya

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
It was roaches in my first room. The staff helped me get another room with no issues.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Tehron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2023

2/10 Terrible

lisa

Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

David

Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Arian

Viaje en grupo
No le gustó: Servicio y personal
We traveled 3 hours to this hotel for a tennis tournament, only to be told at check in that none of us had rooms to stay in (10:00 pm). We notified the desk attendant that we had proof of our reservations and confirmation numbers. The desk attendant told us there were NO rooms available and unless a room was already “assigned to us” that having a reservation & confirmation did not guarantee a room at their hotel. When we questioned her about this & reiterated that a reservation & confirmation DOES guarantee a room (that is why you make them), she proceeded to tell us that “our system doesn’t work like that”. She never apologized or appeared to be the least bit concerned that 4 women were 3 hours from home, in an unfamiliar & “not so safe” town without anywhere to stay. She later called to tell us that she could “waive the cancellation fee” for the rooms that they obviously gave to someone else. I have never in my life experienced such horrible customer service or such a poorly managed hotel.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Ebony

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Marilyn

Viaje familiar
Le gustó: Servicio y personal y servicios
The carpet on the second floor needs shampooing- Very visible stains. The bathroom needs more thorough cleaning to remove hairs on floor, and clean the base of shower door. Staff very friendly, just need to pay more attention to details. Ex- trash in lobby running over empty it. 😊
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable
Nice and well kept. Bed was very comfortable. I had rather have carpet on floors but realize this is pet friendly rooms. Very nice service and everyone friendly. Would not hesitate to come back when in this area.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Laura

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay in a pinch
Last minute due to power outage.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Arnulfo

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

4/10 Malo

Kenyatta

Se hospedó 2 noches en julio de 2023

4/10 Malo

Carrol

Viaje en pareja
A very basic hotel yet very expensive.Very limited maid service
Se hospedó 4 noches en julio de 2023

4/10 Malo

Alexander

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Oguz

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pleased with everything. Thanks TRU
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

James

Viaje de negocios
Le gustó: Limpieza
Don’t come to Greenville
When I arrived in my room, it was not toilet tissue, which is very weird! Like, WHY? Then I had to call the front desk multiple times to get a roll. This is totally unacceptable! The rate for this property is too high. There is absolutely nothing to do in this city. No decent food, in site. I will not ever return.
Se hospedó 1 noche en julio de 2023