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Opiniones de Groton Inn and Suites

3 out of 5
Groton Inn and Suites
99 Gold Star Highway, Groton, CT

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 137 de 636 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 189 de 636 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 170 de 636 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 78 de 636 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 62 de 636 opiniones" "

7.0/10

Limpieza

8.0/10

Servicio y personal

6.2/10

Servicios

6.2/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Wilbert

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
Sucia y dejaro comida en la nevera y estaba dañada de tanto tiempo que lleva en la nevera
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Diego

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed the night for a concert. Room was great, had a fridge. Cant complain!
Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

John

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Very dated facilities- not well maintained
Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

DEBRA

Viaje familiar
No le gustó: Limpieza y servicio y personal
The rooms were not cleaned while we were there
Se hospedó 4 noches en febrero de 2023

10/10 Excelente

Brendan

Se hospedó 1 noche en enero de 2023

6/10 Aceptable

Sonia

Le gustó: Limpieza y servicio y personal

2/10 Terrible

Mark

10/10 Excelente

Lori

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

10/10 Excelente

Javier

Viaje en grupo
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Marlone

Se hospedó 1 noche en noviembre de 2022

2/10 Terrible

Christos

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Addison

Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

Aniruddha

Le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022

2/10 Terrible

MARIE

Viaje de negocios, Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The room was supposed to be a non-smoking room, but one could barely breathe the smell of the cigarettes. The previous guest didn't flush the toilet, we had to do that ourselves so we could use it. Dust was so obvious one could see it everywhere. I hope this was my last stay there.
Se hospedó 1 noche en octubre de 2022

2/10 Terrible

CHRISTOPHER

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Katherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Tina

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Cockroaches and dirty room. Very musty smell
Se hospedó 3 noches en octubre de 2022

2/10 Terrible

tracie

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We didnt even stay because of the nasty and tornncurtains fromnthebouside veiw The place was gross I canceled with the clerk and still haven't recieved my money back
Se hospedó 2 noches en septiembre de 2022

6/10 Aceptable

Ayala

Viaje de negocios, Viaje en pareja
No le gustó: Condiciones de la propiedad
Lumpy mattress and scratchy sheets; tiny bathroom without a vent, so small you could not fit a waste basket in it; faucet that keeps falling apart; air-condition unit stuck at the side of the bed, freezing the person sleeping there and keeping the rest of the suite hot; the general ambiance of a church community room; and the best part - the smell of many years of cigarette smoke in a supposedly smoke free hotel. The only benefit - quick access from hwy 95.
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Marilyn

No le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Kelly

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Very old, smelled musty, bathroom grout was dirty. Very disappointing.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly staff, clean room. Was priced right and perfect for what we needed it for.
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Brenda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
People who work there very friendly. Gave coffee, muffins, and water bottles every morning.
Se hospedó 5 noches en septiembre de 2022

6/10 Aceptable

Tracy

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Overall was ok. No elevator though and a muffin for breakfast
Se hospedó 2 noches en septiembre de 2022

6/10 Aceptable

Jane

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
The bathroom was clean and the sheets were clean. There was a soda can, a cup, and used napkins left in the room which is unacceptable. The hotel, itself, is a little rundown. We probably would not stay there again.
Se hospedó 1 noche en septiembre de 2022

4/10 Malo

Kayla

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room was absolutely disgusting with garbage in the corners of the rooms, hair in the bathroom/shower, sink didn’t drain, stained sheets, dead bugs, and the mini fridge wasn’t plugged in and smelled awful. Told management at the front desk and was given another room that still wasn’t the greatest but was WAY better than the first. Management was very nice and apologized repeatedly for the first room we were given and even gave us a partial refund but because we booked thru Expedia, it’s almost impossible to get the “refund” since we used a third party. Tried to contact Expedia by phone and their messaging service, but that was a complete joke because they couldn’t “find” our itinerary confirmation # or reservation for that matter. Lesson learned to NEVER book a nonrefundable room and to never book thru Expedia because there customer service is nonexistent.
Se hospedó 1 noche en septiembre de 2022

4/10 Malo

Ashleigh

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The only nice thing about this hotel was the lady helping check us in. The room was dated, bathroom was tiny and floor was not sturdy, drains were clogged in sink and shower, bug in the bathroom.
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Carlos

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
This property is conveniently located to shopping, dining, and not very far from the casino. However, the interior was something else... there was visible dust in the lobby; the first room we entered smelled like urine, crayon markings on the floor and walls, the carpet, sheets, and curtains were stained, the bathroom had mold around its tiles and there was noticeable dust on the carpet and bathroom floor; the second room was slightly better, though it had a stench to it, the couch and desk chair were dirty and stained, the walls were visibly dirty, the sink, tub, side tables, desk, and small fridge needed to be wiped down, the tiles were molded, the floor to the bathroom needs a broom and mop, and the carpet needs a vacuum. During my stay, I wondered if this is what a 3.7 rating is worth, have the standards lowered? We decided to stay after we wiped and cleaned as much as we could, lit some candles, laid towels on the bathtub floor, and avoided being barefoot in the room. Without improvements, I would NOT recommend this place at all! :( I was surprised to see a cleaning crew in the morning... I hope that this review can allow for some much-needed training and the purchase of a good vacuum.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Cody

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Good value
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Linda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not a great stay.
This stay lasted 15 minutes at the most. There were stains of pen and something red on the sheets, it smelt very moldy in our room, and it was not bright or inviting inside the room. Felt very uncomfortable sitting on the furniture, and we did not spend the night there. We were given no partial refund even though we were in the room for maybe 10 minutes altogether. Very disappointed.
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Liz

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Very basic inn. Fine for us since we only needed a place to sleep. The room was dusty and everything was very dated & tired. Staff were extremely friendly & helpful though.
Se hospedó 1 noche en agosto de 2022
Respuesta de Christie, el 13 sept. 2022
Dear Valued Guest,Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Warm Regards,Chris ArmaosGroton Inn & Suites

2/10 Terrible

Sabina

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Worst place to stay!!! Don’t do it!
Se hospedó 1 noche en agosto de 2022
Respuesta de Christie, el 13 sept. 2022
Dear Sabina,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Chris ArmaosGroton Inn & Suites

8/10 Bueno

Valmira

Viaje en pareja
Only stayed one night. Was clean other than a tiny bit of hair on the corner of the bathroom floor. Personally would wear shoes in the shower/bathroom just like any shower that has been used by many people. Place was old and hallways had an old smell but the rooms smelled normal or at least ours did. Bathroom had an old smell. Good for the price would go again if in need for a one night cheap hotel. Hotel is close to a tun of stores and places to get food which was nice.
Se hospedó 1 noche en agosto de 2022
Respuesta de Christie, el 13 sept. 2022
Dear Valmira,Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Warm Regards,Chris ArmaosGroton Inn & Suites

8/10 Bueno

Federica

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient solution for my stay
Se hospedó 2 noches en agosto de 2022

6/10 Aceptable

Paul

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not so good
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Edward

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

JEANNETTE, HOPATCONG

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was disgusting. Clearly has not been vacuumed in a very VERY long time. The shower wall had mold in it and the floor was filthy. The lampshades were ripped and there was actual garbage under the nightstands.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Michele

Viaje en pareja
Le gustó: Limpieza y servicio y personal
It was okay for a night or two stay
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Mary A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay !!
Very clean and quiet, friendly staff, location is great , quick check in , would definitely stay here again .
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Spencer

Se hospedó 2 noches en agosto de 2022

6/10 Aceptable

Phyllis

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The staff was nice enough if you saw them. The breakfast that they advertise was muffins, coffee, tea and bottled water. There was no water by 8am and they never replenished Saturday or Sunday morning. The light on one side our bed was unplugged and the plug was broken. The phone was not connected. As in there was no wire to the phone jack or any wires for that matter. Overall it was not a terrible place but it was more motel like than hotel or inn.
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Todd

Le gustó: Limpieza y servicio y personal
The room was fine, except there were no towels. When I went to the desk, she handed me some towels, soap, and shampoo. Problem was solved. Check in and check out was quick and easy.
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Sabrina

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Not worth the price we paid. Broken mirror, hole in the ceiling, hair in the bathroom and on bed sheets. Disgusting and definitely did not look like what was advertised on the listing.
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Matthew B

No le gustó: Limpieza, servicios, condiciones de la propiedad
It was a place for long term transience,never got any sleep people below our room were banging on the doors all night
Se hospedó 2 noches en julio de 2022

2/10 Terrible

Christy

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room smelled moldy, bathroom was smaller than most closets. There was hair around sink and on shower walls. Do not look at the floor in corners or around bed or you won't be able to sleep. Lampshades had pieces broken out of them, no USB chargers, refrigerator was covered in rust. Ice machine was in the hallway right outside our door. Toilet was broken, so water ran 24/7. Save yourself the money I wasted staying here. It ruined our weekend.
Se hospedó 2 noches en julio de 2022

4/10 Malo

Jill

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The rooms were ok, a/c worked wonderfully. The bathroom was comically small and had some mold issues. The outlet in the sink area was ridiculously high I did not notice it at first, which was fine since I could not reach it anyway. Nothing was plugged in and there were loose cords everywhere. Terrible value for the price.
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Michael

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Matias

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Like service
Se hospedó 3 noches en julio de 2022