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Opiniones de Holiday Inn Express Hotel & Suites Harrington-Dover area, DE, an IHG Hotel

2.5 out of 5

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 558 de 882 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 232 de 882 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 57 de 882 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 882 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 19 de 882 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cristy

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023
Respuesta de Beverly, el 31 may. 2023
Thank you for staying with us.We appreciate the feedback. Hopefully we see you again.

8/10 Bueno

Andres

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Buen hotel de paso.
Buen hotel de paso. Servicio rápido y atento. Buen desayuno. Falta un poco de preocupación por la piscina y habitaciones.
Se hospedó 2 noches en julio de 2022
Respuesta de Holiday Inn Express , el 17 jul. 2022
Gracias por estar con nosotros.

6/10 Aceptable

maritza

Viaje familiar
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Se hizo reserva para 7 personas y al llegar era un cuarto con dos camas queen (matrimonial corriente) y un sofá cama se pidió la cama del 7 y era con costo adicional
Se hospedó 2 noches en agosto de 2021
Respuesta de Holiday Inn Express, el 28 ago. 2021
Thank you for staying with us. The room you booked was a Suite with 2 queen beds and a sofa pullout, it shows the description clearly on the website and you were told this when checking in. We did have several other rooms available ,so perhaps you could have booked an additional room instead of putting 7 adults in the same room. Our apologies for you as you were not pleased with your choice of booking.

8/10 Bueno

Samuel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019
Respuesta de Beverly, el 17 sept. 2019
Thank you for staying with us while in Harrington,DE. We hope to see you again.

6/10 Aceptable

Scott

Viaje de negocios
Ok
Se hospedó 2 noches en mayo de 2024
Respuesta de Beverly, el 27 may. 2024
Thank you for staying with us. we appreciate the review if there was something we could have done better please let us know so we can be better than "okay" we hope to see you again.

8/10 Bueno

Mark

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Beverly, el 28 may. 2024
Thank you for staying with us.We appreciate the feedback.Look forward too seeing you again.

8/10 Bueno

Dawn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff
Se hospedó 3 noches en mayo de 2024
Respuesta de Beverly, el 19 may. 2024
Thank you for staying with us.We appreciate the feedback.We hope to see you again.

10/10 Excelente

Brian

Se hospedó 1 noche en mayo de 2024
Respuesta de Beverly, el 27 may. 2024
Thank you for staying with us.We appreciate you taking to time to submit a review hope to see you again.

10/10 Excelente

VERNON

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check-in was easy and fast and the breakfast options were good. There was nothing that I didn't like.
Se hospedó 1 noche en abril de 2024
Respuesta de Beverly, el 3 may. 2024
Thank you for staying with us.We appreciate your feedback.We hope to see you again.

8/10 Bueno

Darlene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
They need to clean the rooms. They never came to clean or leave towels.
Se hospedó 3 noches en abril de 2024
Respuesta de Beverly, el 29 abr. 2024
Thank you for staying with us. I will follow up with my staff,they are supposed to service all rooms daily unless there is a privacy sign. I do apologize, I will follow up.

10/10 Excelente

ron

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you
Se hospedó 4 noches en abril de 2024
Respuesta de Beverly, el 27 abr. 2024
Thank you for booking with us.We appreciate the 5/5 review.We hope to see you again.

10/10 Excelente

Tracy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, easy location.
Se hospedó 1 noche en abril de 2024
Respuesta de Beverly, el 25 abr. 2024
Thank you for staying with us. We appreciate the 5/5 review. We look forward to seeing you again.

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and updated. Appropriate and good price point for kids sports event. Super friendly staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Beverly, el 7 abr. 2024
Thank you for booking with us.We appreciate the 5/5 rating.We hope to see you again,

8/10 Bueno

Dawn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Although the outdoor heated pool was not open for swimming I was looking forward to the free breakfast. I had seen pictures and it looked nice with a wide variety of choices. The property is well manicured and the actual hotel is very clean and seemed newly renovated
Se hospedó 1 noche en abril de 2024
Respuesta de Beverly, el 4 abr. 2024
Thank you for staying with us. I am sorry you could not use the pool. The weather is still a bit chilly; we will have open by the end of May or 1st week of June. Hope you can come back and see us once the pool opens. Again, thank you for the wonderful review.

10/10 Excelente

Viktoria

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay !
Se hospedó 2 noches en marzo de 2024
Respuesta de Beverly, el 3 abr. 2024
Thank you for staying with us. We appreciate the 5/5 review. We look forward to seeing you again.

10/10 Excelente

Jamal

Se hospedó 1 noche en marzo de 2024
Respuesta de Beverly, el 7 abr. 2024
Thank you for staying with us.We appreciate the 5/5 rating.We hope to see you again.

10/10 Excelente

Patrick

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was very good except I wish the room had a small refrigerator.
Se hospedó 4 noches en marzo de 2024
Respuesta de Beverly, el 15 mar. 2024
Thank you for staying with us. Al of our rooms do have micro/fridge. The large wooden cabinet that the TV sits on has a door to the right side that houses the fridge. The micro is also on the shelf under the TV. I am so sorry you didn't see the fridge,most ppl ae curious and look.Anytime you are here again or at any hotel if you don't see something always call down to the front desk,I know our staff would happily answer your questions. We hope to see you again.

10/10 Excelente

Tracy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean,quiet service was good
Se hospedó 2 noches en marzo de 2024
Respuesta de Beverly, el 11 mar. 2024
Thank you for staying with us,we appreciate your 5*5 review. We hope to see you again.

10/10 Excelente

Tamika

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly room was clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Beverly, el 10 mar. 2024
Thank you for booking with us. We appreciate the 5*5 Rating. We hope to see you again.

10/10 Excelente

David

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place..
Se hospedó 1 noche en marzo de 2024
Respuesta de Beverly, el 9 mar. 2024
Thanks for booking with us.. We appreciate the feedback.Hope to see you again.you

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very welcoming and check-in was easy. The room was extremely clean and the selection for breakfast was great.
Se hospedó 1 noche en febrero de 2024
Respuesta de Beverly, el 5 mar. 2024
Thank you for staying with us.We appreciate the 5/5 review we hope to see you again.

10/10 Excelente

Rafael, Buffalo Grove

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice conveniently located place to stay. The free breakfast was outstanding. The staff was very friendly and helpful. I will stay again if ever I'm ever in the area again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Beverly, el 12 feb. 2024
Thank you for staying with us.We appreciate the 5/5 review as well as the kind words.I will be sure to share with my staff.We look forward to seeing you again.

10/10 Excelente

Shelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Beverly, el 5 feb. 2024
Thank you for staying with us. We appreciate the 10/10 score/review. We hope to see you again.

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Beverly, el 29 ene. 2024
Thank you for staying with us.Weappreciate the 8*10 rating.We hope to see you again.

10/10 Excelente

Rubelsi

Le gustó: Servicio y personal y condiciones de la propiedad
Nice people and good location, Room nice and clean, Breakfast so good, 1/22/24
Se hospedó 6 noches en enero de 2024
Respuesta de Beverly, el 22 ene. 2024
Thank you for staying with us. We appreciate the 5/5 Review. We hope to see you again.

8/10 Bueno

Peter

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A Great Surprise
A startling nice hotel, great room, great bed and very comfortable
Se hospedó 1 noche en enero de 2024
Respuesta de Beverly, el 13 ene. 2024
Thank you for staying with us. We appreciate the review of 8/10 we hope to see you again.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Beverly, el 13 ene. 2024
Thank you for staying with us and for the 10/10 Review.We look forward to seeing you again.

10/10 Excelente

Dana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and quiet
Se hospedó 1 noche en diciembre de 2023
Respuesta de Beverly, el 13 ene. 2024
Thank yoou for the 5/5 review we thank you for staying with us.We hope to see you again.

10/10 Excelente

WILLIAM

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very quiet and helpful staff.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Beverly, el 13 ene. 2024
Thank you for staying with us. We very much appreciated the 5*5 review.We look forward to seeing you again.

10/10 Excelente

Jerri

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We travel from Louisiana and stayed here in Harriting Several times. This is the only time we encountered roaches in the room understand they hard to control sometimes. just thought it need to be addressed. still look forward to spending time at this Holiday Inn express in the near future.
Se hospedó 3 noches en diciembre de 2023
Respuesta de beverly, el 1 feb. 2024
hank you for staying with us.Please accept our apologies regarding the roaches,had we known that we would have gladly move you to another room. I do hope the staff was told prior to you leaving so we could get on that asap.Again,my apologies.We hope to see you again.

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Beverly, el 26 dic. 2023
Thank you for staying with us. We appreciate the review of 1/10 and look forward to having you stay with us again.

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Beverly, el 26 dic. 2023
Thank you for staying with us. We appreciate the 5/5 review.We look forward to seeing you again.

10/10 Excelente

Duane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Beverly, el 5 dic. 2023
Thank you for staying with us.We apprecate the rating of 10/10,we hope to see you again.

6/10 Aceptable

Suzette

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Comfy but cold water.
The suite itself was roomy with wide spaces between beds and other furniture. Beds were more comfortable than others we have stayed in. However the toilet was very low with no support bar to help lift you. There was no hot water when we arrived nor any hot water the next day. The kitchenette had a sink BUT no faucet so we had to get water from bathroom to cook food. The refrigerator would not get cold even after turning all the way up and only kept our food/drinks cool. The free breakfast had a lot of empty spaces with no replacement dishes being made. They had closed the indoor pool for the season so we couldn’t even relax with a swim. I want to note that you have to crossed a two lane (each direction) highway and there is only a stop sign there, one of my traveling companions was involved and injured in a three car accident leaving hotel. There needs to be a stop light here.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Beverly, el 5 dic. 2023
Thank you for staying with us. I apologize for the issue with the water being cold ,One of the front desk staff would be happy to assist.regarding the faucets on the kitnette sink,they were removed as part of our upgoming room renovation. Indoor pool???we do not have an indoor pool. I really wish you had inquired about thes "issus:while her and our staff would have explained everything to you instead of waiting and giving us a low rating,any questions/issues we could have taken care off or answered for you except you thinking we had an indoor pool,don't know where that came from as its not on our website. Again, our apologies for your incoveniences.

8/10 Bueno

Cecelia

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Everything was okay expect the kitchen sink had no faucet and I had to wait for about 15 mins before attends came to the desk when I checked in, not sure if he was on break.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Beverly, el 28 nov. 2023
Thank ou for staying with us. I do apologize for staff not being at desk they may have stepped away for a bathroom break or to assist a guest.They have an "away" sign that is supposed to be on counter if they step away. Again, my apologies. We hope to see you again.

10/10 Excelente

Larry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice
They do a very nice job at this hotel.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Beverly, el 2 nov. 2023
Thank you for staying with us. We appreciate the 10/10 rating.We look forward to seeing you again.

10/10 Excelente

Jarma, Woodbridge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Beverly, el 29 oct. 2023
Thank you for staying with us. We appreciate the 5/5 review.We look forward to seeing you again.

10/10 Excelente

DaMia

Se hospedó 1 noche en octubre de 2023
Respuesta de Beverly, el 24 oct. 2023
Thank you for staying with us. We appreciate your 10/10 rating. We hope to see you again.

10/10 Excelente

William

Se hospedó 1 noche en octubre de 2023
Respuesta de Beverly, el 8 nov. 2023
Thank you for staying with us.Your 5/5 rating is much appreciated. We hope to see you again.

10/10 Excelente

Jeffrey

Se hospedó 2 noches en octubre de 2023
Respuesta de Beverly, el 4 nov. 2023
Thank you for staying with us. We appreciate your rating of 5/5; we hope to see you again.

10/10 Excelente

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel
Everything about stay was exceptional from check-in to room quality to checkout. It was quiet and we felt very safe!
Se hospedó 1 noche en octubre de 2023
Respuesta de Beverly, el 13 oct. 2023
We thank you for the 10/10 rating as well as you staying with us. Thank you for the compliments, we appreciate the time you took to review us. We hope to see you again.

10/10 Excelente

Jesus

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Beverly, el 11 oct. 2023
We appreciate you staying with us as well as the rating 10/10.We hope to see you again .

10/10 Excelente

Floyd

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Beverly, el 11 oct. 2023
Thank you for staying with us. We are grateful for the 5/5 rating. We hope to see you again.

10/10 Excelente

Travis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Beverly, el 9 oct. 2023
Thank you for staying wih us.We appreciate the 10/10 rating.We hope to see you again.

10/10 Excelente

Peter

Viaje en pareja
Nice
Se hospedó 1 noche en octubre de 2023
Respuesta de Beverly, el 7 oct. 2023
Thank you for staying with us.We appreciate your 5/5 rating.We hope to see you again.

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and comfy.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Beverly, el 2 oct. 2023
Thank you for staying with us. We greatly appreciate you taking the time to rate us .we like the 5/5.We hope to see you again.

10/10 Excelente

Alonzo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and well appointed rooms. Staff was very helpful and friendly. Breakfast options were excellent.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Beverly, el 30 sept. 2023
Thank you for staying with us. We appreciate the 5/5 rating. We hope you have the chance to stay again.

10/10 Excelente

Arlene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to the casino
Se hospedó 1 noche en septiembre de 2023
Respuesta de Beverly, el 28 sept. 2023
Thank you for staying with us. We appreciate the 5/5 rating.We hope to see you again.

6/10 Aceptable

Kathleen B

Se hospedó 1 noche en septiembre de 2023
Respuesta de Beverly, el 26 sept. 2023
Thank you for the 3/5 rating. Please drop us a line to know what we could have done to make your stay better.

10/10 Excelente

Carole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Une belle nuit de repos dans un lit confortable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Beverly, el 24 sept. 2023
Thank you for staying with us.