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Opiniones de Cedar Court Harrogate

3.5 out of 5
Cedar Court Harrogate
Park Parade, off Knaresborough Road, Harrogate, England

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 374 de 883 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 333 de 883 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 112 de 883 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 45 de 883 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 19 de 883 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Ruth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Personal muy amable, muy buena localización, habitaciones cómodas, desayuno bueno, aunque en domingo tienes que esperar mucho. No tiene caja fuerte ni minibar y se oye la televisión de las habitaciones de al lado, paredes finas.
Se hospedó 3 noches en enero de 2020
Respuesta de Otis, el 10 feb. 2020
Dear Ruth, Thank you for taking the time to leave a review. Sincerely Otis Ford Operations Manager

8/10 Bueno

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Edificio tipicamente inglés
Lugar tranquilo, ideal para visitar varias atracciones cerca, por ejemplo York.
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

nicola

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Precioso hotel cerca del centro, servicio muy correcto y la habitación excelente. Desayuno muy bueno. Recomendable.
Se hospedó 2 noches en julio de 2019

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de os, el 3 may. 2024
Dear PeterThank you for taking the time to provide feedback following your recent stay with us.I am delighted your enjoyed yourself and look forward to welcoming you back again in the near future.Kind RegardsOliver StottHotel Manager

10/10 Excelente

charlotte

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful hotel inside and out. Easy check in, room was large, warm and the bed was very comfortable. Very clean and the staff were very well dressed and very helpful. We will be booking The Cedar Court Hotel again for our next trip. Food was excellent.
Se hospedó 4 noches en marzo de 2024
Respuesta de os, el 25 abr. 2024
Dear SusanThank you for taking the time to provide a feedback following your recent stay. I am happy you enjoyed your stay and hope to welcome you back again soon. Kind Regards Oliver Hotel Manager

8/10 Bueno

Lydia

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Lovely hotel, close to Harrogate station, shops, cinema and open spaces. Modern decor to suit most styles, neutral enough for some and colourful enough for others. Staff all excellent, friendly and helpful, quick to act on requests. Breakfast options very good, though hot food not kept hot enough over the breakfast open time. Dinning area very elegant and comfortable. Bedroom Room very nice, good size and lovely shower which was easy to operate. The single beds seemed narrower than usual ones and a little hard for my preference. Would definitely consider staying here qgain.
Se hospedó 3 noches en marzo de 2024
Respuesta de os, el 25 abr. 2024
Dear LydiaThank you for taking the time to provide feedback following your recent stay. I am happy you enjoyed your stay and hope to welcome you back again soon. Kind Regards Oliver Hotel Manager

10/10 Excelente

Samantha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good choice for breakfast, clean, tidy bedrooms , large car park and nice bar area
Se hospedó 1 noche en marzo de 2024
Respuesta de DN, el 6 mar. 2024
Good morning Samantha,I am so pleased to see you enjoyed your time with us at Cedar Court Harrogate. We hope to be able to welcome you back again soon.Kindest regards,Dan NewbouldOperations Manager

8/10 Bueno

Roger, Burton

Viaje en pareja
Le gustó: Servicio y personal
Central location and walking distance to Harrogate town centre. Friendly staff and refurbished public areas on the ground floor.
Se hospedó 2 noches en marzo de 2024
Respuesta de DN, el 6 mar. 2024
Good morning Roger,I am so pleased to see you enjoyed your time with us at Cedar Court Harrogate and took advantage of our location to the town centre. We hope to be able to welcome you back again soon.Kindest regards,Dan NewbouldOperations Manager

10/10 Excelente

Scott, Swindon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff Brilliant stay was Excellent and food was 5/5
Se hospedó 2 noches en febrero de 2024
Respuesta de Lauren - Operations Manager, el 3 mar. 2024
Hi Scott, thank you for taking the time to share your review. Its great to see you enjoyed your time here and that you were well looked after by the team during your stay. We hope to see you again soon.

10/10 Excelente

Katie

Viaje en grupo
Lovely place
Se hospedó 1 noche en febrero de 2024
Respuesta de Lauren - Operations Manager, el 3 mar. 2024
Hi Katie, thank you for such a wonderful review - we are thrilled you enjoyed your time here at the hotel and hope to welcome you back soon.

8/10 Bueno

Nick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de DN, el 23 feb. 2024
Good morning,Thank you for taking the time to leave sus feedback on your stay.Kindest regards,Dan NewbouldOperations Manager

8/10 Bueno

Helen

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Comfortable enjoyable stay
Comfortable stay. Clean room perhaps could do with an update. Service at the bar was poor due to shortage of staff for the event. Overall though a comfortable stay
Se hospedó 1 noche en febrero de 2024
Respuesta de DN, el 21 feb. 2024
Good morning, Thank you for taking the time to give us feedback of your stay. I am sorry to see you felt our staffing was on the short side for your event, we will take this into consideration on our next planning meeting. We hope to welcome you back again soon. Kindest regards, Dan Newbould Operations Manager

10/10 Excelente

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay, comfortable, great views,
Se hospedó 1 noche en febrero de 2024
Respuesta de DN, el 21 feb. 2024
Good morning, Thank you for taking the time to give us feedback of your stay. We hope to welcome you back again soon. Kindest regards, Dan Newbould Operations Manager

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to find, good parking, close to centre
Se hospedó 1 noche en febrero de 2024
Respuesta de DN, el 21 feb. 2024
Good morning, Thank you for taking the time to give us feedback of your stay. We hope to welcome you back again soon. Kindest regards, Dan Newbould Operations Manager

10/10 Excelente

D

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Hotel in Great Location
Great Hotel in first class location. All staff very polite and helpful, we will stay again when next we visit Harrogate
Se hospedó 1 noche en febrero de 2024
Respuesta de DN, el 21 feb. 2024
Good morning, Thank you for taking the time to give us feedback of your stay. We hope to welcome you back again soon. Kindest regards, Dan Newbould Operations Manager

10/10 Excelente

HUGH

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely place to stay
Lovely place to stay. Very welcoming, everything was lovely. Would definitely go back.
Se hospedó 1 noche en febrero de 2024
Respuesta de Lauren - Operations Manager, el 5 feb. 2024
Hi Hugh, thank you for sharing your recent experience. We're thrilled you has such an enjoyable time with us and we look forward to welcoming you back very soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very happy with all,very friendly and helpful staff, will use again.
Se hospedó 2 noches en enero de 2024
Respuesta de Lauren - Operations Manager, el 5 feb. 2024
Thank you for taking the time to share such a wonderful review - we're thrilled you enjoyed your time here in Harrogate and its great to hear you were so well looked after by the team during your stay. We hope to welcome you back very soon.

8/10 Bueno

Faye

Se hospedó 1 noche en enero de 2024
Respuesta de DN, el 29 mar. 2024
Good afternoon, Thank you for spending the time to leave us a review of your time with us.Kindest regards,Dan NewbouldOperations Manager

10/10 Excelente

Clinton

Se hospedó 1 noche en enero de 2024
Respuesta de Lauren - Operations Manager, el 5 feb. 2024
Hi Clinton, thank you for taking the time to share your recent experience here in Harrogate. Its great to see you had such a wonderful time and we hope to see you again soon.

10/10 Excelente

Mark

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Cold
Se hospedó 1 noche en enero de 2024
Respuesta de Lauren - Operations Manager, el 20 ene. 2024
Hi Mark, thank you for your wonderful review - we're thrilled you enjoyed your time away and we look forward to welcoming you back again in the future.

6/10 Aceptable

Mark

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
This is the second time I’ve stayed here in the last month. The first time was excellent. This time wasn’t as good. Nobody on reception when I arrived it took 20 minutes for a receptionist to return. We ordered a meal room service it arrived uncovered and cold after 45 minutes. No condiments on tray. It would have been a lively meal had it not been cold. Shame standards seem to be dipping.
Se hospedó 1 noche en enero de 2024
Respuesta de Lauren - Operations Manager, el 20 ene. 2024
Hi Mark, thank you for choosing our hotel yet again and for also taking the time to share your review - I was disappointed to read of your experience. All meals served to your room should be covered and I will investigate as to why this was not the case on this occasion. I am sorry there was no one on reception on your arrival. Again, this is something I will raise with the Guest Service Team. I hope you return and that you give the team the opportunity to restore your faith.

8/10 Bueno

Jane

Viaje en pareja
Se hospedó 1 noche en enero de 2024
Respuesta de Lily Allan, el 19 ene. 2024
Good afternoon Jane, Thank you for taking a moment to leave feedback. I am so glad to see you enjoyed your time with us. We do hope to see you again soon! - Kindest regards, Lily Allan, Guest Service Manager

10/10 Excelente

Samantha

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Lily Allan, el 19 ene. 2024
Good afternoon Samantha, Thank you for taking the time to comment on your recent stay. It is wonderful to see you enjoyed your visit and we look forward to welcoming you back soon! - Warmest regards, Lily Allan, Guest Service Manager

10/10 Excelente

joan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have stayed four times at Cedar court, and have enjoyed every one of them. It's the staff (although they seem to be different each time apart from Anne ,so it's great to catch up with her) they are always polite and welcoming. I also like to sit in the lounge and relax if I don't feel like going out.
Se hospedó 2 noches en diciembre de 2023
Respuesta de DN, el 9 ene. 2024
Good morning Joan, thank you so much for your lovely review of our hotel and team. I am so pleased to see Anne is a constant between your stays and the rest of the team have all been polite and made your stay. Kindest regards,Dan Newbould Operations Manager

8/10 Bueno

Dianne

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Suited our needs
Good parking availability, pet friendly, room comfortable though room decor a little dated and shower leaked (reported). Good price. Would stay again.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Lauren - Operations Manager , el 1 ene. 2024
Hi Dianne, thank you for taking the time to share your recent experience. Its great to see you had a wonderful stay with us and we look forward to welcoming you back.

10/10 Excelente

Allen

Se hospedó 1 noche en diciembre de 2023
Respuesta de Lauren - Operations Manager, el 20 dic. 2023
Hi Allen, thank you for taking the time to share your recent experience with us - its wonderful to see you had an enjoyable time away. We hope to welcome you back again in the not too distant future. Kind regard,

6/10 Aceptable

S

Viaje familiar
No le gustó: Condiciones de la propiedad
Poor sleep
Dated and noisy
Se hospedó 1 noche en diciembre de 2023
Respuesta de Lauren - Operations Manager, el 20 dic. 2023
Hi S, we're sorry on this occasion you didn't sleep well - your feedback will be reviewed as we continue to make improvements to our guest experience. We have huge plans for renovations in the new year and hope to welcome you back to show them off. Kind regards,

10/10 Excelente

William

Se hospedó 1 noche en diciembre de 2023
Respuesta de Lauren - Operations Manager, el 20 dic. 2023
Hi William thank you for taking the time to share your recent experience - we're thrilled you had such an enjoyable stay. We hope to see you again soon.

10/10 Excelente

robert

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Very helpful staff. Willing to go the extra mile with directions.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Lauren - Operations Manager, el 20 dic. 2023
Hi Robert, thank you for a wonderful review. We're thrilled you had an enjoyable stay with us. Its great to see you were so well looked after by the team and I look forward to personally thanking them for the service you received. We look forward to welcoming you back in the new year -

10/10 Excelente

Matthew

Se hospedó 1 noche en diciembre de 2023
Respuesta de Lauren - Operations Manager, el 26 dic. 2023
Hi Matthew, thank you for taking the time to share your recent review, we're thrilled you had a wonderful time with us and hope to see you again in the New Year. Kind regards,

10/10 Excelente

Mr Ian

Se hospedó 4 noches en noviembre de 2023
Respuesta de Oliver, el 6 dic. 2023
Dear IanThank you for taking the time to provide feedback following your recent stay with us.I am delighted to see you enjoyed your stay and look forward to welcoming you back again soon.Kind RegardsOliver StottHotel Manager

10/10 Excelente

Jacqueline

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely staff and helpful. Modern room. My only negative is not a good light at the dressing table in front of the mirror. Not everyone wants to or can stand in front of the bathroom mirror. Plus if you’re sharing. The other person might be in the shower or toilet. Like the lamps in the room. Plugs at the bedside tables too would be an improvement
Se hospedó 1 noche en diciembre de 2023
Respuesta de Oliver, el 6 dic. 2023
Dear JacquelineThank you for taking the time to provide feedback following your recent stay with us.I am happy you found the team lovely and helpful.We will take on your feedback regarding the room lighting into consideration when we next invest in the bedroom product.I hope to welcome you back again soon.Kind RegardsOliver StottHotel Manager

8/10 Bueno

Dionne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is lovely, very quiet, breakfast was nice lots of choices. it is a 20 minute walk to town, the only thing that lets the hotel down is you have to climb in the bath to have a shower
Se hospedó 2 noches en diciembre de 2023
Respuesta de Oliver, el 6 dic. 2023
Dear DionneThank you for taking the time to provide feedback following your recent stay with us.I am delighted your enjoyed your stay. We have recent installed some new bathrooms with walk in showers. Next time you are staying please request one of these and we will endeavour to ensure you are assigned one of those rooms.Kind RegardsOliver StottHotel Manager

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
home from home
Had a really good time, everyone was friendly and helpful. the rooms were clean and of a good size. Excellent breakfast. good value for money
Se hospedó 1 noche en diciembre de 2023
Respuesta de os, el 6 dic. 2023
Good AfternoonThank you for taking the time to provide such wonderful feedback following your recent stay with us.I am delighted you enjoyed all aspects of your stay and we cant wait to welcome you back again.Kind RegardsOliver StottHotel Manager

8/10 Bueno

Nicholas

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
4 out of 5.
Large, pleasant room with king size bed sold as single. Great bathroom, shower, towels and WiFi. Heating just about adequate although the weather was exceptionally cold. Somewhat perfunctory reception service upon arrival and departure. Overall I felt I'd had my money's worth.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Lauren - Operations Manager, el 4 dic. 2023
Hi Nicholas, thank you for taking the time to share your recent experience. I am thrilled you enjoyed your stay, Disappointed to hear of your check-in and out experience, I will share your feedback with the team as we continue to make improvements to our guest experience. Many thanks,

6/10 Aceptable

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend away
Service cleaniness and hotel was top class but breakfast at £15.00 per head was a bit pricey food was only warm and plates cold so if we stayed again would definitely give breakfasts a miss
Se hospedó 2 noches en noviembre de 2023
Respuesta de Lauren - Operations Manager, el 20 nov. 2023
Hi Pamela, thank you for your feedback. Its great you enjoyed your stay, I was disappointed to read your thoughts on breakfast and these have been shared with the team as we continue to improve. Many thanks,

10/10 Excelente

Jonathan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent All Round
The staff are amazing Food excellent Modern and clean rooms.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Lauren - Operations Manager, el 20 nov. 2023
Hi Jonathan, thank you for taking the time to share feedback from your recent stay here in Harrogate. I'm thrilled you were well looked after during your time with us and that you enjoyed the food. We hope to see you again soon.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
It was very nice
Se hospedó 1 noche en noviembre de 2023
Respuesta de Lauren - Operations Manager, el 16 nov. 2023
Thank you for such a wonderful review - we hope to welcome you back to Harrogate soon.

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay
Fantastic hotel in a great location, with first class service as well
Se hospedó 2 noches en noviembre de 2023
Respuesta de Lauren - Operations Manager, el 13 nov. 2023
Hi Christopher, thank you for your recent review. Its great to see you enjoyed your stay and that you agree we're well located in Harrogate. I'm thrilled you were well looked after by the team during your visit and hope to see you again soon.

10/10 Excelente

Faye

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect hotel lovely location
This was by far one of the best hotels I’ve stayed in the staff were so friendly nothing to much trouble. The hotel itself is clean fresh and in a lovely setting would definatly stay here again. The services were great we ate in the restaurant the food was lovely. The rooms were modern well equipped and spacious. What more can I say everything was perfect. Also parking on site for a small fee which was also handy as it’s only a short walk to the town from the hotel so no worries about having to find parking in the town.
Se hospedó 1 noche en octubre de 2023
Respuesta de Lauren - Operations Manager, el 13 nov. 2023
Faye, thank you so much for your wonderful review - we're thrilled you had such a good time with us. Your photos are wonderful! We hope to see you again soon,

10/10 Excelente

Portia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Lily Allan, el 31 oct. 2023
Good afternoon, Thank you for taking a moment to leave feedback on your trip to Harrogate. It is wonderful to see that you enjoyed your visit with us. Hopefully, we will be welcoming you back in the not too distant future! - Warmest regards, Lily Allan, Guest Service Manager

10/10 Excelente

Natalie

Se hospedó 1 noche en octubre de 2023
Respuesta de Lily Allan, el 31 oct. 2023
Good afternoon, Thank you for sharing a comment on your stay. I am thrilled to see that you enjoyed your time with us. We do hope to welcome you again soon! - Warmest regards, Lily Allan, Guest Service Manager

6/10 Aceptable

James

Le gustó: Servicio y personal y condiciones de la propiedad
The hotel was lovely but a bit dated, needs money spent on upgrading in my opinion. Clean could be better in the rooms. Staff were very nice and friendly. We thought the breakfast was expensive at £12 a head considering it was luke warm, wasn't at all impressed by that.
Se hospedó 1 noche en octubre de 2023
Respuesta de Lily Allan, el 31 oct. 2023
Good afternoon, Thank you for taking the time to leave feedback. I am glad to hear that, overall, you enjoyed your visit and that the team created a lasting impression. We have a number of different styles, to cater to as many preferences as possible. When you next book, our team would be more than happy to assist you in finding a room more to your liking. - Warmest regards, Lily Allan, Guest Service Manager

8/10 Bueno

Martin

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en octubre de 2023
Respuesta de Lily Allan, el 31 oct. 2023
Good afternoon, Than you for leaving a comment on your recent stay. I am so glad to see you had an enjoyable time with us. Hopefully, we will welcome you back soon! - Warmest regards, Lily Allan, Guest Service Manager

10/10 Excelente

Lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We booked here last minute as attending a wedding at Rudding Park and couldn't take our caravan due to high winds. We were able to check in very early and get the car parked up before getting a taxi to the venue for 12pm. Everything went so smoothly. Only slight negative was the very loud extractor fan which went on for ages after turning out the light.
Se hospedó 1 noche en octubre de 2023
Respuesta de Lily Allan, el 31 oct. 2023
Good afternoon, Thank you for leaving a comment on your recent visit. I am so glad to hear tat you enjoyed your visit and that the team were able to provide you with a smooth check in. I do apologise that you found the extractor fan to be disruptive to your visit; I will pass this along to our team. We do hope to welcome you again soon! - Warmest regards, Lily Allan, Guest Service Manager

10/10 Excelente

Jules

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A lovely hotel with modern decoration, excellent grounds and parking. Bar was well stocked and warm welcome, delicious breakfast as well. Comfy beds and immaculately clean room
Se hospedó 1 noche en octubre de 2023
Respuesta de Lily Allan, el 27 oct. 2023
Good evening, Thank you for taking a moment to leave such wonderful feedback. I am so glad to hear that our hotel, facilities and grounds were to your liking. I will certainly ass your comments along to our team. We look forward to your next visit with us! - Warmest Regards, Lily Allan, Guest Service Manager

8/10 Bueno

brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not a traditional hotel
This is a high tech property with helpful human back-up Our room was finished to a high standard and the parking charge of 6£ was reasonable for Harrogate
Se hospedó 1 noche en octubre de 2023
Respuesta de Lily Allan, el 27 oct. 2023
Good evening, Thank you for your kind words about our hotel. I am thrilled to hear that our reception area was to your liking. When you next book, I would certainly recommend one of our parking inclusive rates. However, as you note, we have the lowest costs to park with in Harrogate! I do hope to welcome you back to our hotel soon! - Warmest Regards, Lily Allan, Guest Service Manager

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
Think the days if this being 4 star are over
Not sure why this is rated as 4 star. The rooms are ok but the bathrooms are quite dated and feel shabby and therefore not particularly clean or hygienic. Believe the lack of formal reception desk is a step too far and not appropriate for the over all look of this hotel - it is not a boutique hotel which is where this idea of reception belongs.
Se hospedó 1 noche en octubre de 2023
Respuesta de Lily Allan, el 27 oct. 2023
Good evening, Thank you for comment on your trip with us. I do apologise that you found the rooms were not to your liking. If you stay again, I would certainly recommend one of our ground floor rooms - with their new bathrooms. We have opted for our open plan desk to allow guests the option of self service or assisted check in. I do hope that this answers your queries and that we will be seeing you again soon! - Warmest Regards, Lily Allan, Guest Service Manager

8/10 Bueno

Nicola

Se hospedó 2 noches en octubre de 2023
Respuesta de Lily Allan, el 26 oct. 2023
Good evening, Thank you for leaving a comment ton your stay. I am so glad to see that you had an enjoyable visit with us in Harrogate. We hope to welcome you again soon. - Warmest regards, Lily Allan, Guest Service Manager