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Opiniones de Simmons Motel

2 out of 5
Simmons Motel
355 W. Chocolate Ave, Hershey, PA

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 263 de 699 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 234 de 699 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 114 de 699 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 44 de 699 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 44 de 699 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

7.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Yomel

Viaje en grupo, Viaje de negocios
Le gustó: Servicios
Tube que pagar otros 100 dolares a parte de lo que ya habia pagado... al principio crei que me lo reembolsaria pero no fue asi ... no volveria nunca a ese motel
Se hospedó 4 noches en enero de 2024
Respuesta de Rollice, el 24 ene. 2024
We apologize for the misunderstanding, Yomel. The 100 that was collected from you at check in was the security deposit, it only places a hold on 100. We did not have reason to charge 100 as you left the room undamaged. Therefore, the hold expired the day you checked out, please check with your bank if you have not recovered the 100. We hope this clarifies the misunderstanding and hope you'll stay with us again.

8/10 Bueno

Vladimir

Le gustó: Limpieza y servicio y personal
Excelente ubicación, buenos precios
Se hospedó 3 noches en febrero de 2023
Respuesta de Front Desk Staff, el 2 mar. 2023
Thank you for taking the time to leave a review.

10/10 Excelente

manuela, stamford

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023
Respuesta de Front Desk Staff, el 18 mar. 2023
Thank you for your excellent review.

6/10 Aceptable

Yovan

They were great
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk, el 11 may. 2024
Thank you!

8/10 Bueno

30 day

Le gustó: Limpieza y condiciones de la propiedad
Nice place
Se hospedó 1 noche en abril de 2024
Respuesta de Rollice, el 29 abr. 2024
Thank you for your positive review! We're glad you enjoyed your stay, we hope you stay with us again!

10/10 Excelente

Ervin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, nice clean room, great price, great location
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 13 abr. 2024
Thank you for leaving us a great review! We hope you stay with us again.

10/10 Excelente

Eugenia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 18 abr. 2024
Thank you so much for the positive review! We hope you stay with us again!

10/10 Excelente

Gerciana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very cute hotel, everything clean, very friendly people, I really liked it, I'll be back soon :)
Respuesta de Rollice, el 9 abr. 2024
We're glad you enjoyed your stay!

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice but not too clean under the beds but otherwise i liked the place n would come back
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk, el 9 abr. 2024
We apologize for that, this has been addressed to our housekeeping staff. Thank you for leaving us a review.

8/10 Bueno

Susan

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Exterior and interior outdated but was clean.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk, el 13 feb. 2024
We hope you enjoyed your stay despite our old fashioned look. We have kept the motel's original design since the owner opened the motel in the 50s-60s. Thanks for staying us!

10/10 Excelente

Eklyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
very good.
Se hospedó 1 noche en enero de 2024
Respuesta de Front desk, el 4 feb. 2024
Thank you so much for leaving us a 5 out 5! You're awesome. We hope you stay with us again.

6/10 Aceptable

David

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Mattresses were comfortable. Service was convenient. Staff very friendly. Close to Hershey park.
Se hospedó 25 noches en enero de 2024
Respuesta de Front Desk, el 4 feb. 2024
Thank you for staying with us!

10/10 Excelente

Dave

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Beth R. ~ Front Desk, el 10 ene. 2024
Thanks for taking the time to leave us your high scoring review Dave. We're thrilled to see you enjoyed your stay so much and we hope you choose to stay with the us again on Your next trip to Hershey, Pa! Safe Travels until then and Happy New Year!

6/10 Aceptable

Robert

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
It was ok
My shower was either cold or blisteringly hot. The water pressure was not great. Mattress was okay. Staff interaction was pleasant. People kept slamming the door to go to the outside all hours of the day and night.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Beth R. ~ Front Desk, el 10 ene. 2024
Hello Robert. Were incredibly sorry to see you didnt enjoy your stay here at our humble little family owned motel. We genuinely try our best to create such a pleasant, warm, welcoming, and enjoyable Guest Experience that they continue to stay with us every return trip to Hershey. We even have long time return guests that will go out of their way to make the drive to stay with us when they are passing thru PA on their ways to to other destinations. Which is why it disheartens us to hear you were anything less than happy with your stay. If we had been aware of your concerns during your stay, we absolutely could have moved your room to a quieter location and ensured that your shower water was more suited to your needs. We hope that you"ll consider giving us another opportunity to earn a more positive review/rating from you and to turn you into one of our many happy, returning Guests. Safe Travels until then and Happy new Year!

2/10 Terrible

marz

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They took a hundred dollars security deposit and never gave it back to Me
Se hospedó 1 noche en diciembre de 2023
Respuesta de BETH R. FRONT DESK, el 20 dic. 2023
HI MARZ. THANK YOU FOR TAKING THE TIME TO LEAVE US A REVIEW AND FEEDBACK. ALTHOUGH WE DO WISH YOU HAD TAKEN THE TIME TO GIVE US A CALL SO WE COULD HAVE HELPED YOU RESOLVE YOUR ISSUE BEFORE LEAVING NEGATIVE FEEDBACK/SCORE FOR US. WE WORK VERY HARD TO KEEP THE REPUTATION & RATING THAT WE HAVE BUILT. WE WANT EVERY GUEST TO HAVE THE KIND OF EXPERIENCE THAT MAKES THEM WANT TO RETURN TO OUR HOTEL EVERYTIME THEY COME THRU HERSHEY, PA. AFTER LOOKING INTO YOUR STAY DETAILS WE SHOW THAT THE 100 DEPOSIT "HOLD" WAS RELEASED ON OUR END THE DAY YOU CHECKED OUT. MEANING AT THIS POINT THE HOLD UP WOULD BE ON YOUR BANKS END. USUALLY A SIMPLE PHONE CALL IS ALL THAT'S NEEDED TO GET THEM TO PUSH THRU THE RELEASE. WE WOULD BE HAPPY TO ASSIST YOU FURTHER IF YOU ARE STILL IN NEED OF HELP WITH THIS MATTER. WE'RE HERE TO HELP AND WE'RE JUST A PHONE CALL AWAY. SAFE TRAVELS, & MERRY CHRISTMAS

10/10 Excelente

Ronald

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 14 dic. 2023
Thank you so much, Ronald! We hope you stay with us again!

10/10 Excelente

Jacob

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Beth R. ~ Front Desk, el 5 dic. 2023
WOW Jacob! Thank you for leaving such a high rating for us. We are beyond grateful that you enjoyed your stay with us and hope to see you again on your next trip to Hershey! Safe Travels until then

10/10 Excelente

Edward

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not no to like.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 29 nov. 2023
Thank you so much Edward!

10/10 Excelente

Peyton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very cozy, good location
Se hospedó 2 noches en noviembre de 2023
Respuesta de Front Desk, el 27 nov. 2023
Thank you for staying with us!

10/10 Excelente

Emilie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Everything was very clean and staff was very friendly
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 27 nov. 2023
Thank you so much Emelie! We hope you stay with us again!

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fine
We liked this place, we like the location and had no negative issues. We will keep this place in mind for future stays.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 27 nov. 2023
Thank you so much!

10/10 Excelente

Frank

Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desl, el 14 dic. 2023
Thanks Frank!

8/10 Bueno

Barry

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Beth R. ~ Front Desk, el 17 nov. 2023
Thanks for the positive review Barry. We hope You'll come back and see us on your next trip thru Hershey. Safe Travels until then!

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The personal service.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Beth R. ~ Front Desk, el 17 nov. 2023
Paul, Thank you so very much for taking the time to leave us such a positive review. we are so happy that you enjoyed your stay and the service that you received during your stay. It was a pleasure meeting you and we hope you"ll stay with us again on your next trip to Hershey. Safe Travels until then.

10/10 Excelente

Erin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very quiet and reasonable
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 10 nov. 2023
Thank you!

8/10 Bueno

Brian

Se hospedó 7 noches en octubre de 2023
Respuesta de Front Desk, el 27 nov. 2023
Thank you, Brian

2/10 Terrible

Roy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 4 nov. 2023
We apologize you did not enjoy your stay. We hope you'll give us another try!

8/10 Bueno

Brian

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
A bigger fridge would have been helpful if they wish to make more money.
Se hospedó 3 noches en octubre de 2023
Respuesta de Simmons Motel and Suites,Front Desk , Jennifer W, el 2 nov. 2023
Thank you for the great review .We hope you enjoyed your stay and come back and stay with us in the near future.Have a great day!!

8/10 Bueno

Joey

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios
We were a little worried about safety. House was divided into apartments only separated by a door chain. Very thin walls. Had to pay for WiFI. Pretty clean. Everything was extremely old. Convenient to Hershey Park
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 23 oct. 2023
We apologize you felt like your safety was at large. Hershey has a low crime rate and has very friendly residents. Thank you for you're feedback. Have a good day!

8/10 Bueno

Teresa

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 23 oct. 2023
Thank you Theresa!

8/10 Bueno

Jillian

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 23 oct. 2023
Thank you!

10/10 Excelente

Laurie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place to stay
Nice little place. Close to many restaurants and attractions. Minutes from Hershey park and Giant Center.
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 23 oct. 2023
We are in the heart of Hershey, we are close to almost everything! We are glad you enjoyed our establishment. We hope to see you again!

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Other patron's singing-sounded like a cat in pain. Quite annoying and on-going.
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 21 oct. 2023
We apologize for that. Please advise the front desk and we will address it.

8/10 Bueno

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
everything was perfect!
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 21 oct. 2023
Thank you so much, Eric!

2/10 Terrible

Carol

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Deplorable conditions at Simmons in Hershey PA
I have already contacted hotels.com regarding the stay at Simmons. My grandson and I were given room 4. It was in such deplorable condition that I immediately asked the front desk for a different room. I was told that the only available rooms had kitchettes, and I would have to pay an extra 59 dollars for the night. It was late so we stayed. There was loud noise as if someone was moving furniture or scraping against walls, the sink had open holes under it (see pictures) the rug had black stains all over it. My grandson and I just waited for morning to leave. My daughter, Casey Mcguirt called hotels.com and they called and the person hung up. I went downstairs and was told the manager doesn’t come in until 9. I very nice woman in the front area told me that room 4 was not renovated and it is a very old room. I could not stay and wait for manager. We left. The manager called me later and said the room had been renovated and the rug is going to be replaced. He was rude and, honestly, he didn’t make much sense. You will see from the pictures.
Se hospedó 1 noche en octubre de 2023
Respuesta de Management , el 31 oct. 2023
We apologize you did not enjoy stay. If you visit Hershey again, spend a little more money for a newer place.

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very quaint. Affordable. Close to thing to do in Hershey.
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 9 oct. 2023
Thank you for staying with us Amy! Have a goo day!

10/10 Excelente

Atipol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 3 oct. 2023
thank you, Atipol! Please stay with us again!

8/10 Bueno

Morgan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect location downtown
Se hospedó 1 noche en septiembre de 2023
Respuesta de BETH R. ~FRONT DESK, el 29 sept. 2023
HI MORGAN. YES, YOU ARE ABSOLUTELY RIGHT ABOUT OUR LOCATION. WE ARE VERY CENTRALLY LOCATED AND RIGHT IN THE HEART OF THIS HISTORICAL LITTLE TOWN, WHICH WE ARE HONORED TO BE A PART OF. THANKS SO MUCH FOR TAKING YOUR TIME TO LET US KNOW YOU ENJOYED YOUR STAY. WE LOOK FORWARD TO YOUR FUTURE STAYS.SAFE TRAVELS UNTIL THEN

2/10 Terrible

lauren

Se hospedó 2 noches en septiembre de 2023
Respuesta de Front desk, el 23 oct. 2023
Guest never stayed the night.

10/10 Excelente

Jason

Se hospedó 3 noches en septiembre de 2023
Respuesta de BETH R. ~ FRONT DESK, el 15 oct. 2023
Thanks so much for your 5 Star review Jason!! We hope you"ll come back and see us on your next trip to Hershey!

8/10 Bueno

Kurt

Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Desk, el 12 oct. 2023
Thank you Kurt!

8/10 Bueno

Patrick

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No frills but very clean, efficient and friendly.
I just needed a place to lay my head for the night. Simmons definitely fit the bill. No frills. Basic, clean and friendly. I should have asked for a room with a desk tho. My bad. Outside noise continued into. the night. But nothing I couldn't handle. Next time will ask for room in the back.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk - Rollice, el 23 sept. 2023
Thank you Patrick for the 8 out of 10 review. Yes, please call our motel prior to arrival and we will reserve you in a room with a desk (based on availability at the time of phone call). Thank you again for staying with us and we look forward to your next stay. Have a good day!

10/10 Excelente

Jennifer

Le gustó: Limpieza y servicio y personal
Cute place to stay Very clean Front desk manager was super friendly and helpful She actually walked us to our room and made sure everything was up to our standards!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Simmons Management , el 19 sept. 2023
Hi Jennifer, thank you for your positive review! Please come back and stay with us again.Simmons family management

8/10 Bueno

JAMIE

Viaje familiar
Le gustó: Limpieza y servicio y personal
Suitable stay
The motel was clean. Front desk staff was polite. It was a great location to be able to walk to dinner and cute shops. We stayed for one night only. The rooms were very retro-dated. Felt like I was in 'The 70's Show'. Staff could do better with the half-inch pillows but it was clean and that is all that I could ask for.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Simmons Motel and Suites, Front desk, Jen W, el 2 nov. 2023
We are so glad you enjoyed your stay and we are looking forward to you coming back.Have a great day!!

10/10 Excelente

Jessica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 18 sept. 2023
Thank you so much Jessica! We hope you stay with us again!

10/10 Excelente

kenneth

Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 7 oct. 2023
Thank you Kenneth! We hope you stay with us again!

2/10 Terrible

David

Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Desk, el 7 oct. 2023
David, I apologize you did not enjoy your stay.

10/10 Excelente

Brooke

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cannot say enough good things about this hidden gem! Could not ask for a better location. The staff is so friendly, rooms are clean, has a quaint eclectic feel. It is an older property, so don't expect anything super modern or fancy, but it is our favorite place to stay when visiting Hershey! Highly recommend!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 14 sept. 2023
Thank you so much for appreciating our motel Brooke! Grandma started this business in her 20s and is now 99 years old. She would love to hear about your stay. Please stop by and say hello to her next time you visit! We are glad to be your favorite place in Hershey :) See you soon!!

10/10 Excelente

Mary

Loved this place. Price was fabulous and so was the cleanliness and location.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Desk, el 13 sept. 2023
We are happy you enjoyed your stay!

8/10 Bueno

Lisa

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 13 sept. 2023
Thank you so much Lisa! Please come again!