Alberca al aire libre y camas balinesas gratuitas
Ver disponibilidad

Opiniones de OHANA Waikiki East by OUTRIGGER

3 out of 5
OHANA Waikiki East by OUTRIGGER
150 Kaiulani Ave, Honolulu, HI

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 748 de 1718 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 550 de 1718 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 229 de 1718 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 104 de 1718 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 87 de 1718 opiniones" "

8.4/10

Limpieza

9.0/10

Servicio y personal

7.4/10

Servicios

7.4/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Veronica

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No recomendable
Las fotografías que presentan en su página no son nada parecidas a la realidad, las dimensiones de la habitación no son las reales a la habitación que me entregaron, vista de mi habitación a una loza de construcción, están realizando remodelaciones en un piso por lo cual había mucho ruido
Vista a la loza
Habitación pequeña
Se hospedó 5 noches en enero de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 7 feb. 2024
Aloha Veronica. Thank you for providing your invaluable feedback. We sincerely apologize we failed to create an enjoyable stay for you. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. If you have any additional feedback, please do not hesitate to let us know. Warm Island Regards, OHANA Waikiki East by OUTRIGGER

10/10 Excelente

Sarahí

Se hospedó 2 noches en diciembre de 2023
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 4 ene. 2024
Mahalo Sarahi for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Excelente

ISIDRO

Se hospedó 4 noches en octubre de 2023
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 2 dic. 2023
Mahalo Isidro for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Excelente

Marcela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love it, was amazing
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jao, el 7 oct. 2023
Aloha Marcela,I am thrilled to hear that you had an excellent stay with us. We look forward to welcoming you back again soon!Mahalo,

10/10 Excelente

Maribel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 3 noches en septiembre de 2023
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 5 oct. 2023
Mahalo Maribel for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Excelente

Luis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
regreso de nuevo
Excelente regreso de nuevo
Se hospedó 7 noches en julio de 2023
Respuesta de OHANA Waikiki East by Outrigger Management, el 1 ago. 2023
Mahalo Luis for the 10 out of 10 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by Outrigger Management

8/10 Bueno

Rosaura Del s Chuc

Viaje familiar
Le gustó: Limpieza y servicio y personal
It was be so much better if the room have microwave.
Se hospedó 8 noches en julio de 2023
Respuesta de OHANA Waikiki East by Outrigger Management, el 24 jul. 2023
Aloha Rosaura Del s Chuc. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future.Warm Island Regards,OHANA Waikiki East by Outrigger Management

8/10 Bueno

Milagros M Palacios Taboada de

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cumplio las expectativas Requeridas
Respuesta de OHANA Waikiki East by Outrigger Management, el 21 abr. 2023
Aloha Milagros,Glad to hear we met your expectations, we look forward to welcoming you back. Warm Island Regards,OHANA Waikiki East by Outrigger Management

10/10 Excelente

Adriana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me encanto!!! Esta súper accesible a todos lados! Incluso a la playa caminando! Y a las tiendas o restaurantes igual… muy limpio, tienen hielo gratis y agua para rellenar tus botellas:) claro me volveré a hospedar allí
Se hospedó 6 noches en marzo de 2023
Respuesta de Ohana Waikiki East by Outrigger Management, el 8 abr. 2023
Aloha Adriana,Thank you for the feedback! We look forward to welcoming you again in the future!Island Regards, Ohana Waikiki East by Outrigger Management

10/10 Excelente

Jaime Arias

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación! Y el personal muy amable!
Se hospedó 5 noches en febrero de 2023
Respuesta de OHANA Waikiki East by Outrigger Management, el 4 mar. 2023
Mil Gracias Jaime !Warm Island Regards,

10/10 Excelente

Estela

Se hospedó 5 noches en enero de 2023
Respuesta de OHANA Waikiki East by Outrigger Management, el 6 mar. 2023
Aloha Estela,Mahalo for your 5 out of 5 rating, it is greatly appreciated. Warm Island Regards,

4/10 Malo

Adrian

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Instalaciones viejas para el precio que se paga. Se pasa frío y no tienen aire caliente, tampoco te dan mantas porque solo tienen sábanas. Sentir toda la noche la cara helada no fue cómodo.
Se hospedó 1 noche en noviembre de 2022
Respuesta de OHANA Waikiki East by Outrigger Management, el 28 nov. 2022
Aloha Adrian, Thank you for sharing feedback on your experience at the OHANA Waikiki East by Outrigger. We are disappointed to know you did not enjoy your stay and we greatly appreciate you sharing more about your experience with us. Mahalo,OHANA Waikiki East by Outrigger Management

10/10 Excelente

juan

Le gustó: Servicios y condiciones de la propiedad
todo
Se hospedó 3 noches en octubre de 2022
Respuesta de OHANA Waikiki East by Outrigger Management, el 26 oct. 2022
Aloha juan, Thank you for sharing your 5 star rating of your experience with us at the OHANA Waikiki East by Outrigger! We are very pleased to know you enjoyed your stay and had a wonderful experience. We look forward to welcoming you again! Mahalo,OHANA Waikiki East by Outrigger Management

10/10 Excelente

Massimo, winter garden

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno lo unico malo es que no tiene piscina
Se hospedó 8 noches en septiembre de 2022
Respuesta de OHANA Waikiki East by Outrigger Management, el 15 sept. 2022
Aloha Massimo, Thank you for staying with us at the OHANA Waikiki East by Outrigger! We are very pleased to know you enjoyed your stay and we look forward to welcoming you again! Mahalo,OHANA Waikiki East by Outrigger Management

8/10 Bueno

Luis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena atencion , no tiene microonda.
Se hospedó 5 noches en julio de 2022
Respuesta de OHANA Waikiki East by Outrigger Management, el 25 jul. 2022
Aloha Luis, Thank you for staying with us at the OHANA Waikiki East by Outrigger and for sharing your candid review on your experience! We are pleased to know you enjoyed your stay and we look forward to welcoming you again soon! Mahalo, OHANA Waikiki East by Outrigger Management

10/10 Excelente

Rosa Adriana

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El servicio fue muy bueno el personal muy amable
Se hospedó 10 noches en junio de 2022
Respuesta de OHANA Waikiki East by Outrigger Management, el 14 jul. 2022
Aloha Rosa Adriana, Thank you for staying with us at the OHANA Waikiki East by Outrigger! We are very pleased to know you enjoyed your stay and our hosts graciously served you during your stay. We look forward to welcoming you again soon! Mahalo, OHANA Waikiki East by Outrigger Management

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en abril de 2022
Respuesta de OHANA Waikiki East by Outrigger Management, el 3 may. 2022
Mahalo for your amazing 8 out of 10 rating! Truly appreciated! Warm Island Regards,

10/10 Excelente

claudia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Súper bien
Se hospedó 2 noches en mayo de 2021
Respuesta de OHANA Waikiki East by Outrigger Management, el 30 may. 2021
Mahalo Claudia for your 10 out of 10 rating it is greatly appreciated. Warm Island Regards,

8/10 Bueno

Tepairu

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Currently under renovation so some inconvenience and quality issues, but the staff really made up for it.
Se hospedó 2 noches en mayo de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 14 may. 2024
Aloha Tepairu. Mahalo for your feedback. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. Should you have any additional feedback, please let us know. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

4/10 Malo

Teresa

Viaje en grupo
No le gustó: Servicios y condiciones de la propiedad
not too clean
Se hospedó 4 noches en mayo de 2024

2/10 Terrible

Susan

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
My room was under the floor where construction renovations were being made. All the constant drilling sounded like it was in my room. The we're paper thin. There was a 2 to 3 inch gap at bottom of door because it didn't fit the space. When neighbors besides us closed their door our door rattled it would scare me because it made our door sound like someone one was trying to get in. The room next-door had children that would wake up and scream between 5am. and 6am. every morning. The drilling from construction started 9 ended about 3. I was told at check-in to ask everyday for a different room. We did and nothing was available. The last day something was. I was never told that construction going to be above our room, and you could also hear our neighbors talk in our room. We have never experienced any vacation like this. The hallway to get to our room stinks. Room very outdated. I also have asthma and use a inhaler often because of smell and dust. So disappointed it was a nightmare staying there. It was supposed to be a vacation of a lifetime for my daughters and I.
Se hospedó 7 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 14 may. 2024
Aloha. Mahalo for your feedback. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. Our management team has reached out to gather further details during your stay with us. Should you have any additional feedback, please let us know. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Excelente

Harry J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The coziness was great. Construction not so much.
Se hospedó 7 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 8 may. 2024
Mahalo Harry J for the 5 out of 5 rating. We love hearing our guests enjoying the coziness and comfort right from the hotel. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Excelente

Deborah, Glendora

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 9 may. 2024
Mahalo Deborah for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

4/10 Malo

Duane

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Intolerable construction noise and inconvenience. We were relying on using the facility extensively for our holiday because of health reasons. Construction prevented this for more than 2 days.
Se hospedó 10 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 8 may. 2024
Aloha Duane. Mahalo for your feedback. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

6/10 Aceptable

Daren

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Property was under construction. Should be a flag when booking
Se hospedó 1 noche en mayo de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 7 may. 2024
Aloha Daren. Mahalo for your feedback. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Excelente

Shiloh

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is under construction yet you could barely tell. They did a great job of keeping that hidden. I had a brand new room and it was comfortable and spacious. The pool area was marvelous as well and being able to have an evening hottub was the cherry on top. Thank you for the great accommodations!
Se hospedó 3 noches en mayo de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 7 may. 2024
Mahalo Shiloh for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bueno

Evelyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was okay, I was expecting an easier way to find my way to the lobby
Se hospedó 4 noches en mayo de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 7 may. 2024
Aloha Evelyn. Thank you for sharing your feedback with us. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

2/10 Terrible

Antonette

Viaje familiar
No le gustó: Servicios
Was unhappy with overall stay
Se hospedó 2 noches en mayo de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 7 may. 2024
Aloha Antonette. Thank you for sharing your invaluable feedback with us. We sincerely apologize for the series of disappointments that occurred during your visit with us. We take matters like this seriously and we appreciate you bringing this to our management team during your stay so we may work on our overall service. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

6/10 Aceptable

Arai, Ogawa

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 7 may. 2024
Aloha Arai. Thank you again for your feedback, we truly appreciate knowing about our guest's experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again.

10/10 Excelente

anna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is under renovation, the rooms and pool area are amazing and the finished results of the hotel's facade will do too eventually. The building work was a little noisy, but we were on the 15th floor and not affected. Definitely stay here, lots to eat, shop and do within short walk and only a 5 minute walk to waikiki beach.
Se hospedó 2 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 7 may. 2024
Aloha Anna. Mahalo for the 5 out of 5 rating. Our central location allows guests access to all that Waikiki has to offer. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Excelente

Sue Ann, Stafford

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to dining and shopping areas and walking distance
Se hospedó 2 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 7 may. 2024
Mahalo Sue Ann for the 5 out of 5 rating. Our central location allows guests access to all that Waikiki has to offer. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

2/10 Terrible

Tauna

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was very disappointed. There was no vending machines, no room service, no good customer service. And the workers in the lobby were racist and providing me with different information every time I asked the same question I was very dissatisfied with my stay.
Se hospedó 2 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 3 may. 2024
Aloha Tauna. Thank you for providing your invaluable feedback. We sincerely apologize for the series of disappointments that occurred during your visit and we apologize that you did not enjoy your stay. We take matters like this seriously. Our management team will be reaching out to further discuss this matter. Once again, thank you for sharing your feedback. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Excelente

Ryan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A little loud due to renovations but overall a great stay!
Se hospedó 4 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 2 may. 2024
Mahalo Ryan for the 5 out of 5 rating. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Excelente

Angela

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the location. Close to the beach and all amemities of the area. Great staff. Very helpful. Clean and very comfortable. Only downfall was a small shower. Would definitely stay again. Big shout out to Angie and staff at reception desk, Gerald & John for luggage handling. Also, a shout out to the security guard who gave us info where to find a special souvenir. Many thanks to all the staff, you really enhanced our stay. Thank you.
Se hospedó 5 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 3 may. 2024
Mahalo Angela for the 5 out of 5 rating. We were pleased to hear what you had to say about Angie, Gerald and John and we will be sure to pass the message along so we can celebrate! We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bueno

Anthony

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent customer service from all staffs. Definitely be back again!
Se hospedó 8 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 3 may. 2024
Aloha Anthony. Thank you for sharing your feedback. Your positive feedback will be shared with our staff to celebrate! We look forward to welcoming you back at the OHANA East! Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management.

10/10 Excelente

Jayden

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy parking and helpful staff
Se hospedó 3 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 3 may. 2024
Aloha Jayden. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

2/10 Terrible

Raymond

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Should have been comped a lot of things like parking fees. I didn't receive notifications of hotel renovations until 36 of hotel make over when it was to late to switch hotels. I spent 10 nights there with construction makeover with no ice machine (had to call room service) still charged $20 a day for parking. No microwave or amenities. Pain extra fo Waikiki side room am was stuck on pool side and level 3 3 . Staff was nice outside of the attitude given from maid services for not wanting everyday cleaning. Overpaid for this experience. Will not return to a Outrigger hotel.
Se hospedó 10 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 3 may. 2024
Aloha Raymond. Thank you for sharing your invaluable feedback with us as it will aid to improve our overall services. We sincerely apologize for the room accommodation and service you received during your long stay with us. Please note this is not how we provide our aloha service and we will be addressing these concerns with our management team. Our management team will be in contact with you regarding these concerns. Once again, thank you for your feedback. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management.

8/10 Bueno

Carolyne

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 3 may. 2024
Aloha Carolyne. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Excelente

Michael

It was a great stay and the staff was very helpful
Se hospedó 1 noche en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 3 may. 2024
Mahalo Michael for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bueno

Steve

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The staff saved the day...major construction was really irritating. The staff provided CS to resolve some of the annoyance.
Se hospedó 11 noches en abril de 2024
Respuesta de OHANA Waikiki East By OUTRIGGER, el 26 abr. 2024
Aloha Steve,Thank you for taking the time to share your feedback. We appreciate hearing about your experience and will use it to continuously improve our services. We look forward to welcoming you again in the future!

8/10 Bueno

Jong sin, Oakland Gardens

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like it.
Se hospedó 2 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 25 abr. 2024
Aloha Jong Sin. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bueno

Jessica

Viaje en grupo, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
The room was dated and the ac was horrible. The staff was very friendly and gave us fans to fix the ac problems.The location made it worth it. We didn’t spend much time in the room. If the price was right I might stay again but it was not worth what I paid when I stayed.
Se hospedó 7 noches en enero de 2024
Respuesta de OHANA Waikiki East By OUTRIGGER, el 26 abr. 2024
Aloha Jessica,Thank you for your feedback. We truly appreciate knowing about our guest's experiences. Our sincere apologies if our hotel room did not meet your expectation and are working hard to address our challenges to better serve you in the future.

8/10 Bueno

Verna

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Conveniently located for access to Waikiki area and beach.
Se hospedó 2 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 25 abr. 2024
Aloha Verna. Thank you for sharing your feedback! Our central location allows guests access to all that Waikiki has to offer

8/10 Bueno

Glen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The property was under construction during the day so it was loud. The pool attendant Shannon was very good. Made the pool area very nice to rest. All the staff were very friendly.
Se hospedó 4 noches en abril de 2024
Respuesta de OHANA Waikiki East By OUTRIGGER, el 26 abr. 2024
Aloha Glen,Thank you for taking the time to share your feedback. We appreciate hearing about your experience and will use it to continuously improve our services. We look forward to welcoming you again in the future!

10/10 Excelente

Wilson Hop, Yuba City

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 25 abr. 2024
Mahalo Wilson Hop for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

4/10 Malo

michele

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 3 may. 2024
Aloha Michele. Mahalo for your feedback. We sincerely apologize that we failed to create an enjoyable experience for you. If you have any additional feedback you would like to share with us, please feel free to reach out. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 Excelente

Donna Anne Gilboy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great!
Se hospedó 7 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 23 abr. 2024
Aloha Donna Anne Gillboy. Thank you for sharing your positive experience with us! Mahalo for the 5 out of 5 rating. We look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

6/10 Aceptable

john, mississauga

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Thé property is nice and clean. The blackout curtains don’t close all the way so a lot of light gets in. Also, the coffee maker in our room was difficult to work and there were no coffee cups.
Se hospedó 1 noche en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 23 abr. 2024
Aloha John. Mahalo for providing your experience with us! We appreciate your invaluable feedback and will be sharing your review with our Management team to rectify this matter. Once again, thank you for being a valued guest and we look forward to welcoming you back! Warm Island Regards, OHANA Waikiki East by OUTRIGGER.

6/10 Aceptable

Dale

Viaje en pareja
Le gustó: Servicio y personal
Very noisy due to construction around the hotel as well as in the hotel. Rooms are run down and need updating. Staff were excellent.
Se hospedó 4 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 23 abr. 2024
Aloha Dale. Mahalo for providing your honest feedback. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy. We hope we get the chance to welcome you back post-renovation and re-experience the true essence of the OHANA East! Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 Bueno

Janine

Viaje familiar
Le gustó: Servicios
The construction was very loud
Se hospedó 5 noches en abril de 2024
Respuesta de OHANA Waikiki East by OUTRIGGER Management, el 23 abr. 2024
Aloha Janine. Thank you for your feedback. We sincerely apologize that our transformation project has caused a disruption to your stay with us. Unfortunately, construction noise is paired with the work being done to elevate our property and improve offerings for guests to enjoy. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management