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Opiniones de Gatwick Turret Guest House

3 out of 5
Gatwick Turret Guest House
48 Massetts Road, Horley, England

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 170 de 393 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 155 de 393 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 46 de 393 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 393 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 393 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Brenda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy acogedora, accesible y el que nos recibió muy amable, súper cerca del aeropuerto y tiene transporte de taxi disponible. Recomendado al 100
Se hospedó 1 noche en enero de 2023
Respuesta de GT Team, el 8 feb. 2023
Hello Brenda, thank you for your feedback, we appreciate the kind words and look forward to have stay with us in the future

8/10 Bueno

Lucas

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Normal, podría ser mejor con pocos detalles.
El desayuno es riquísimo y muy variado. Por su estilo nos sorprendió la falta de artículos de tocador no ponen gorra de baño ni shampoo o enjuague, solucionan todo con un jabón líquido súper standard. La atención es amable. El clima como siempre lluvioso. La limpieza de toallas no es diaria. En general está dentro de su rango de categoría.
Se hospedó 2 noches en marzo de 2019

10/10 Excelente

Roberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente atención de los propietarios...
Muy confortable casa de huéspedes...
Se hospedó 1 noche en junio de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena estadia
Habitación espaciosa, desayuno normal, muy cerca del aeropuerto y cuenta con servido de van al Aeroparqueerto. Ideal como hotel de tránsito por su cercanía al aeropuerto de Gatwich

10/10 Excelente

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I enjoyed my stay here. The bus from the airport will literally drop you right at the front of the guest house and there is a train station to London about a 10 minute walk away. Yes...the room did have some signs of being on the "old" side. But I don't go on vacation in order to sit in a room so I'd much rather stay in a place like this rather than a really fancy place where you'd be spending an arm and a leg for a room. The breakfast was very nice. I did have one minor complaint, though. Expedia claims the front desk is available 24 hours a day. I learned firsthand that this is not true. My flight landed early and I got to the guest house around 6:45 AM. I wanted to just drop my bag off so I could go sightseeing. But no one was answering the bell. I kept trying and still nothing. Before long 45 minutes had passed. It was dark and cold and it was a bit worrying because I didn't know how long I'd have to wait. I ultimately took a walk to kill time. By the time I returned at around 7:45 AM, someone was actually there at the front desk. Again, not too big of a deal in the end but it would have been better if someone was there and 6:45 AM is not exactly in the middle of the night either so someone should have been there.

10/10 Excelente

Tracey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, comfortable and convenient
We arrived after 10pm so reception was closed but we had clear instructions on where to find the keys and which room we were in. The room was clean and the bed was comfortable. We ordered an uber to take my son to the airport which was 5 minutes away. Breafast was nice and the owners were very pleasant. Would definitely stay here again if we flew from Gatwick. Definitely recommend it.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Rebecca, Knoxville

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was a good place to crash before flight. Only suggestions was some painting & renovations needed. The bed was definitely on the hard side.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Jeanette

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Erica

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Judith

Great guest house - clean room, friendly staff and delicious breakfast! I would stay there again.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Morgan

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

stuart

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Miyuki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very convenient location.
This hotel is very conveniently located close to Gatwick Airport. We arrived quite late but the hotel manager was very welcoming and gave us some good advice on how to get to the airport the following day in the early morning.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Jean Paul Corso

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect Location
Perfrct Location for overnight stay for Gatwick Airport. 100 Bus to Airport stops right outside Hotel 5 minute walk to Horley where there are some good restaurants and Bars. Hotel is lovely. Nice perfect room. Soft Bed and great shower.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Judith

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Patrick

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Our stay was adequate - reasonably comfortable beds, clean towels and bedding, and our hostess was most considerate. Also, parking was available. The place has a bit of a down at heel feel to it - noisy neighbours especially in the room above us, taps and carpets need to be updated. Price is competitive. If we need to stay near Gatwick again, we will probably look for somewhere else, but would not be averse to staying here.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Late check in was smooth ….. Ned’s comfortable…. Breakfast was good…. Airport transport was arranged as promised.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Stewart

Le gustó: Limpieza
Bathroom sink tap loose, dirt around radiant, front room - traffic noise til midnight. Breakfast was only a continental. Good pub, ye Olde Six Bells, 4 blocks away. Foresters in other direction good.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was nice, with dining options within walking distance. Very loud traffic unfortunately most of the night.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Nasir

No le gustó: Limpieza, servicios, condiciones de la propiedad
I just stay few hours in night. The property is very old house. The carpet in noom looks dirty. Flush was not working properly. The shower is so small hard to stand in there. I got room on second floor and no elevator. You have to use stairs, not safe with luggage. Only thing I like is bus stop just in front of the guest house. Bus 10 and 100 goes to London Gatwick directly which cost only 2 pounds. I don’t recommend to stay here.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

NANCY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location; spacious unit
Wonderful location close to bus stop for bus to Gatwick. I stayed in a unit in the back of the main house which was wonderful - spacious, etc and at ground level - no stairs! Had some problems with the keys/lock, but resolved with help of co-owner/manager.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Kate

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly and helpful hosts!
Se hospedó 1 noche en julio de 2023

10/10 Excelente

nicholas, Gosport

Le gustó: Limpieza y servicio y personal
Nice hotel, very convenient for the airport
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Gregory

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was a wonderful easy stay for flying in and out of Gatwick. Bus access took 6 mins from Gatwick and the room was quiet and comfortable and excellent. Real fast. Highly recommended!
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Jean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect for one night stay when flying from Gatwick.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Kym

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely welcome. Nice, clean and comfy room.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All you really need
Perfect place for an overnight stay before leaving from Gatwick Airport or after arriving. My single room was clean, compact and had everything I needed, including ensuite bathroom, TV and hairdryer. Slept well and caught a local bus from right across the road to Gatwick airport in the morning. Seven minute ride. £2 fare.
My room
The ensuite
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Charlotte

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quiet and convenient
Good place to stay the night before an early flight. Easy walk from the station and plenty of local dinner options. A couple of issues with booking an airport shuttle which could have been resolved more effectively if the receptionist had communicated with us but all ok in the end.
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Misinformation about shuttle service apparently because the hotel had not updated Expedia? Cost for a 5 minute taxi from the train was 17 lb. Cost of bus was 2 lb. for 7 minute ride. Had no idea where to board the local bus upon arrival. A phone conversation with the hotel was not helpful. The room was clean but very small. Value? But we're from Canada, eh.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Donna

Viaje en pareja
Le gustó: Condiciones de la propiedad
We emjoyed our stay here very much. They were very accomodsting and kept our bags for a bit before checkin. The room was clesn and quiet. No complants.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Heather

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a great stay. So easy to access LGW via bus or train. Beautiful character building
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Derrick

Le gustó: Limpieza y servicio y personal
Was just OK
Most of the places we saw were B&B's like this one unless you wanted to stay at an overpriced hotel by the airport. This was Ok for a 1 night stay. The breakfast was included and was good and came out quickly. The water pressure in the shower was pretty bad. They don't have a shuttle to the airport but we took the bus which was right outside the place and was 2 pounds per person which had 1 local stop and the next stop was the south terminal. It literally was a 5 minute ride. They also have another bus to the north terminal was well. Don't take a cab. I think it was 16 pounds plus tip. Great Italian restaurant called Zeno's (I think that was the name) close by. One of the better meals I had in England.
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Leslie

Viaje en pareja
Le gustó: Limpieza y servicio y personal
This guest house is near to the train station and very close to a bus stop. It's sufficiently clean and the member of staff whom we met on duty was very pleasant informative and helpful. The gravelled yard of the property made it difficult to pull our suitcases. The glass shelf in the room we used made it extremely difficult to use the sink,one had to exercise extra caution to prevent injury to one's face
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Stephen

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent guest house, great value, close to great local pubs, 10 minutes from Gatwick. Highly recommended.
Se hospedó 1 noche en mayo de 2023
Respuesta de Gatwick Turret, el 15 may. 2023
Thank you for staying with us and taking time to leave a review

10/10 Excelente

December

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023
Respuesta de Gatwick Turret, el 15 may. 2023
Thank you for staying with us

10/10 Excelente

Sue

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023

4/10 Malo

else

Se hospedó 1 noche en febrero de 2023
Respuesta de GT Team. , el 17 feb. 2023
Thank you for your feedback. Please let us know how we can improve our services.

8/10 Bueno

Lucy

Se hospedó 1 noche en enero de 2023
Respuesta de GT Team, el 8 feb. 2023
Thank you for feedback, please let us know how we are able to improve our services in the future

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Close to the airport, convient for early morning flights and bus stop right in front of the hotel. Bed and duvet were quite short, can be bit uncomfortable for someone above average height. Kettle in the room to make tea or coffee but for some reason only decaf coffee provided.
Se hospedó 1 noche en diciembre de 2022
Respuesta de GT Team, el 29 dic. 2022
We appreciate your lovely comments and feedback, and apologise for the discomfort caused. We will do our best to provide facilities that accommodate everyone as well as provide a variety of hot drink options for our guests in the future.

2/10 Terrible

Ajay

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Freezing cold
Had a terrible experience, the room was freezing cold and apparently their central heating is switched off after 11 pm till 4 am. We could not sleep the entire night, will never book this again, better to avoid.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Gatwick Turret, el 23 dic. 2022
Hello Ajay, we are very sorry to hear this, however, have got oil heaters which guests can ask for if required.

8/10 Bueno

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really well situated for Gatwick airport good eating places just a short walk. Clean and tidy with a decent breakfast
Se hospedó 1 noche en diciembre de 2022
Respuesta de Gatwick Turret, el 23 dic. 2022
Thank you for your feedback and we hope to see you again

6/10 Aceptable

Lesley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

8/10 Bueno

Neil, Westbloomfield

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en noviembre de 2022
Respuesta de Gatwick Turret, el 23 dic. 2022
Thank you

10/10 Excelente

Yaniv

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great for the few hours I slept there
Se hospedó 1 noche en octubre de 2022
Respuesta de Gatwick Turret, el 23 dic. 2022
Thank you for you review, we hope you stay with us again.

8/10 Bueno

Marianne

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Tiffany

Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Leslie

Se hospedó 1 noche en octubre de 2022