Camas con pillow-top y caja de seguridad en la habitación

Opiniones de Extended Stay America Suites - Baytown

2.5 out of 5
Extended Stay America Suites - Baytown
7212 Eastpoint Blvd, Baytown, TX

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 11 de 18 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 1 de 18 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 18 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 18 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 18 opiniones" "

8.6/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Magfer

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No Satisfied
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management , el 21 may. 2024
Dear Magfer, Thank you for taking the time to rate our hotel. We are truly sorry your visit was not the positive experience you deserve. We always want our guests to leave satisfied, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.Sincerely,Hotel Management

2/10 Terrible

Quinten

You all canceled my reservation without notice and still billed my card.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the fact that they had EV charging
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Checking in and out was easy and understanding. The company demonstrated clear communication by calling directly for responses pertaining my room such as bed size change. The room was very clean and spacious.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Management, el 28 mar. 2024
Dear Jessica, Thank you for choosing our hotel for your stay! We're thrilled to learn that your check-in and check-out experience went smoothly and that you appreciated our devoted team members' clear and knowledgeable assistance. It's our goal to provide a seamless stay for every guest with impeccable services and relaxing accommodations, and we're glad to know we met your expectations. Your positive feedback makes it all worthwhile, and we look forward to welcoming you back to Extended Stay America for another enjoyable stay in the future!Sincerely,Hotel Management

2/10 Terrible

Latashi

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Maria, Brownsville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management , el 14 mar. 2024
Dear Maria, We are thrilled to hear that you found our staff to be friendly during your stay at Extended Stay America. Providing excellent customer service is our top priority, and we are delighted that our team made a positive impression. Thank you for sharing your experience, and we look forward to welcoming you back soon!Sincerely,Hotel Management

6/10 Aceptable

JoAnn

Le gustó: Servicio y personal
Se hospedó 6 noches en marzo de 2024

10/10 Excelente

Matthew

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fast check in. Clean smell and clean room
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Mekalah

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved this location. I’ll definitely be back if I ever need to come back to Baytown. It was a convenient location!
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management , el 13 feb. 2024
Dear Mekalah, Thank you for the kind review. We are pleased everything went great for you during your visit and that our excellent location made it even better. Thank you for choosing Extended Stay America, and we look forward to your next stay.Sincerely,Hotel Management

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff here is wonderful. They are extremely helpful and knowledgeable. Hotel is quiet and clean. I would highly recommend this location.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Troy

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Sade

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was ok
Nice hotel but does not serve conventional breakfast like most hotels.. overall stay was cool
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management, el 1 ene. 2024
Dear Sade, Thank you for your positive feedback on your stay at Extended Stay America. We're delighted you enjoyed your experience. While our breakfast offerings may differ, we appreciate your understanding. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay.Sincerely,Hotel Management

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023