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Opiniones de Super 8 by Wyndham League City/Kemah Area

2 out of 5
Super 8 by Wyndham League City/Kemah Area
102 Hobbs Rd, League City, League City, TX

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 225 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 291 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 217 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 124 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 145 de 1002 opiniones" "

7.0/10

Limpieza

7.0/10

Servicio y personal

6.6/10

Servicios

6.6/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carla

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 30 abr. 2024
Dear Carla,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

2/10 Terrible

Wilber

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy malo entregué la habitación el mismo día y todavía no me son devuelto mi dinero es muy malo no se lo recomiendo a nadie
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager, el 21 dic. 2023
Hello Wilber, Lamentamos mucho escuchar sobre tu experiencia y comprendemos tu preocupación por el reembolso. Te pedimos disculpas por cualquier inconveniente, sin embargo, te recomendamos ponerte en contacto con la administración del hotel para que puedan ayudarte con tu solicitud de reembolso. ¡Gracias por tus comentarios!

2/10 Terrible

Monica

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me cobraron un depósito , la habitación fuerte olor a encerrado , no había personal y no asearon la habitación . Hasta el siguiente día . Decía desayuno , solo café negro de un día anterior y wafles . No lo recomiendo.
Se hospedó 3 noches en abril de 2023
Respuesta de Manager, el 15 abr. 2023
Hello Monica,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Recomendable totalmente por limpia, confortable, segura y buena atencion
Se hospedó 2 noches en diciembre de 2022
Respuesta de Manager, el 10 dic. 2022
Hello Richard,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We hope you will return so that we can provide you an even superior experience.

6/10 Aceptable

Cliente verificado

Viaje en pareja, Viaje familiar
No le gustó: Limpieza
Me gustó la ubicación No me gustó la limpieza ni el olor
Se hospedó 3 noches en octubre de 2019

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La atención de la recepción muy poco profesional y amable Cuando alguien no tenga ganas de hacer bien su trabajo mejor que se quede en su casa Muy mal servicio 👎
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente.en buena área de comercio,la habitación muy limpia.
Se hospedó 1 noche en julio de 2019

8/10 Bueno

Luz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bueno en general ,sólo me gustaría que hubiera personal que hable español
Se hospedó 4 noches en noviembre de 2018

8/10 Bueno

Margarita, Texas

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Everything was nice and clean and good for the price but the breakfast was cold and old...
Se hospedó 1 noche en octubre de 2018

6/10 Aceptable

Edgar

Se hospedó 2 noches en mayo de 2018
Respuesta de Sophia, CSR, el 25 jul. 2018
Dear Guest! Thank you for taking the time to rate our property. However, We would like to hear more from you about your experience at our hotel Super 8 by Wyndham League City-Kemah Area. Hope you give us another chance to make your stay a memorable one!

8/10 Bueno

Gloria

No le gustó: Limpieza
Se hospedó 3 noches en junio de 2018
Respuesta de Sophia, CSR, el 14 jun. 2018
Hi Gloria, Thank you for staying with us. We hope to see you again in near future!

8/10 Bueno

Adriana

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hotel cerca de Galveston
Bien, muy escaso el desayuno y las condiciones de hotel están bien.
Se hospedó 1 noche en julio de 2017

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Recibí Mal servicio y muy mala atención. Además los baños huelen mal.

6/10 Aceptable

Jose, San Benito,Texas

Le gustó: Limpieza y condiciones de la propiedad
Llegamos al hotel después de las tres de la tarde y el cuarto aún no estába listo tuvimos diez minutos y esperando el cuarto.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendable por la tarifa, esta bien

6/10 Aceptable

César, Monterrey

Le gustó: Limpieza y servicio y personal
Pedí habitación de no fumar
A pesar de pedir habitación de no fumar me asignaron una de fumadores con tremendo, insoportable y penetrante olor a humo de cigarro....salimos con dolor de cabeza de este hotel causado por el insoportable olor a cigarro ....

4/10 Malo

Guillermo Ovalles, Venezuela

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Habitaciones con olor a cigarros
Malísima, no tenían habitaciones para no fumadores y el olor era terrible, tuvimos que comprar un desodorante ambiental para medio contrarresta el olor pero estaba impregnado en la cama y almohadas

6/10 Aceptable

Fam. Carrera, México City

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mala opción, cerca de NASA.
Buena ubicación, cerca de NASA, pero aunque era de no fumadores, huele mucho a cigarro. Sábanas viejas y con quemaduras de cigarro. Alberca techada con jacusi. Casi nos corren 15 minutos antes del checkout.

10/10 Excelente

adriana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
satisfecho
Muy bien, agradable y confortable

10/10 Excelente

Tammy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were Great and the Staff was Amazing
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 20 may. 2024
Dear Tammy,We're thrilled to hear that you enjoyed your stay with us! It's wonderful to know that you found our rooms great and our staff amazing. Providing exceptional service and comfortable accommodations is what we strive for, and we're delighted that we could meet your expectations. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another amazing experience soon!Sincerely, Hotel Manager

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very nice and clean
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager, el 7 may. 2024
Dear Anthony,Thank you for your positive feedback! We're thrilled to hear that you found our hotel to be very nice and clean. Maintaining a welcoming and hygienic environment for our guests is a top priority, and we're delighted that you experienced just that during your stay. We look forward to welcoming you back for another pleasant experience in the future!Sincerely, Hotel Manager

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Manager / desk clerk, Mr. Patel was very nice -& very helpful !
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 30 abr. 2024
Hello Charles,We're delighted to hear Mr. Patel provided excellent service during your stay! It's always great to know our staff goes above and beyond for our guests. If you have any future inquiries, please reach out to our team directly.

10/10 Excelente

Emily

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was nice and clean. It was very quiet. Bed was comfortable. Staff was friendly and accommodating. They had breakfast but we did not eat because of time restraint. We did not swim but the pool was indoor and very clean. If my children would have been with us we would have. Definitely will stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 27 abr. 2024
Dear Emily,Thank you for sharing such a positive review of your stay with us! We're delighted to hear that you found your room clean, quiet, and comfortable and that our staff was friendly and accommodating. It's great to know that you found our indoor pool inviting and clean, even though you didn't have the chance to use it this time. We look forward to welcoming you back on your next visit, and hopefully, your children can enjoy the pool then. We wait to have you stay with us again.Sincerely, Hotel Manager

10/10 Excelente

Alana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great place to stay and only 30 minutes away from Galveston!
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 25 abr. 2024
Dear Alana,Thank you for your great feedback. We're thrilled to hear that you enjoyed your stay with us! Our convenient location, just 30 minutes away from Galveston, is indeed a great advantage for our guests looking to explore the area. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

6/10 Aceptable

donal

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The lies from the staff
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 19 abr. 2024
Hello donal,We value all feedback and take concerns seriously. We are sincerely sorry to know that lies were shared to you, this is not what we want to happen. Please contact our management team to discuss your experience further. Thank you for sharing your thoughts with us.

4/10 Malo

Loney

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
I think it needs to be mentioned there is no elevator at this 2 story hotel. The evening check in person could be friendlier. The morning person was a bit friendlier. I definitely would never stay here again. I was taking a cruise and had large luggage that had to be lugged up the stairs!
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Loney, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about our staff members and facilities. Your input helps us improve our services for future guests' satisfaction. We recommend guests with specific needs to reach out to our team beforehand to ensure a comfortable stay. Hope your cruise was enjoyable despite the inconvenience.

8/10 Bueno

Bijan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Most things were fine, except for the lack of hot water in the morning and the broken washer.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 12 abr. 2024
Hello Bijan, We're sorry to hear about the inconvenience with the hot water and washer you encountered during your stay. Your feedback will be shared with our team for their review and to ensure our facilities are in top condition for future guests. Thank you for bringing this to our attention.

10/10 Excelente

Kevin

Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 30 abr. 2024
Hello Kevin,We are delighted to hear that you had a wonderful stay with us! Please do not hesitate to reach out if you have any future accommodation needs.

10/10 Excelente

Harry

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The breakfast was rice crispies and waffles. Not much. Not even orange juice or banana. Not impressed. Otherwise, I have stayed there a couple times before, and it is nice. I would like a bit more breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 7 abr. 2024
Hello Harry,We appreciate your loyalty to our hotel and value your feedback regarding the breakfast offerings. We will share your comments with our team for further review and improvement. Please feel free to reach out to our management for any additional concerns. Thank you for taking the time to share your experience with us.

4/10 Malo

Gerardo

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 7 abr. 2024
Hello Gerardo,We appreciate you staying with us and hope you had an enjoyable visit overall. We welcome any additional feedback you may have to help us improve for future guests. We hope to welcome you back soon for an even better experience.

10/10 Excelente

ricardo

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 3 abr. 2024
Hello ricardo,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Bueno

Jordan

Our room was much bigger than we expected as we reserved a studio. Beds were pretty comfortable. Area seemed safe. Very limited options for breakfast but we made it work.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 29 mar. 2024
Hello Jordan,We appreciate your positive feedback about the room size and comfortable beds. It's great to hear you found the area safe. We take note of your comments on breakfast options and will share them with our team for future improvements.

2/10 Terrible

nathanael

No le gustó: Servicios
DONT DO IT worst hotel stay I’ve had ever roaches upon roaches
Respuesta de Manager, el 27 mar. 2024
Hello nathanael, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 Excelente

Nicholas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 20 mar. 2024
Hello Nicholas,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back again soon for another fantastic stay.

6/10 Aceptable

Rosario

No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 16 mar. 2024
Hello Rosario, We're sorry to hear your stay was not perfect. Please feel free to contact us directly with any feedback you have so we can ensure a better experience for future visits. We value your input and hope to welcome you back soon.

4/10 Malo

Alicia

Se hospedó 4 noches en diciembre de 2023
Respuesta de Manager, el 9 mar. 2024
Hello Alicia,We're sorry to hear that your experience did not meet expectations. We value your feedback and invite you to contact us directly to discuss any concerns you may have had during your stay. We appreciate your time and hope to have the opportunity to welcome you back in the future.

6/10 Aceptable

Charlie

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 9 mar. 2024
Hello Charlie,We appreciate you choosing our hotel for your stay. If you have any specific feedback you would like to share with us, please don't hesitate to reach out. We value your input and would love to hear from you to improve our services.

8/10 Bueno

Lyle

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
N/A
Respuesta de Manager, el 28 feb. 2024
Hello Lyle,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.

10/10 Excelente

Julio

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 16 feb. 2024
Hello Julio,Thank you for choosing to stay with us! We're thrilled to hear that you had a fantastic experience during your stay. We appreciate your kind feedback and hope to welcome you back for another exceptional stay in the future.

8/10 Bueno

Greg

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Second time they asked for a credit card. Strange, since paid ahead of time. Staff always friendly, nice, helpful. Clean and quiet. Don’t like the credit card bs.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 7 feb. 2024
Hello Greg, Thank you for choosing our hotel for your stay and for sharing your feedback. We're glad to hear that our staff was friendly, nice, and helpful, and that you found our hotel clean and quiet. We apologize for any inconvenience caused by the request for a credit card. Rest assured, we will look into this to ensure a smoother check-in process for future guests. We appreciate your valuable input and hope to welcome you back soon.

10/10 Excelente

Russell

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was all good
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 6 feb. 2024
Hello Russell,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 Excelente

Feng, San Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 6 feb. 2024
Hello Feng,We are thrilled to hear that you had a fantastic stay with us! Our team takes pride in providing exceptional service to our guests, and your positive rating reaffirms that we are on the right track. We truly appreciate your support and look forward to welcoming you back for another memorable experience.

8/10 Bueno

Ronald

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Ronald, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excelente

Dave

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 1 feb. 2024
Hello Dave,Thank you for taking the time to rate us! I’m pleased to learn that your stay was enjoyable. We humbly request a return visit.

6/10 Aceptable

Greg

I didn’t like having to produce a credit card for a stay I’d already paid for and have stayed multiple times without running into it. I almost didn’t have a card with me. Pure dumb luck that I had one in the truck.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 8 ene. 2024
Hello Greg, Thank you for sharing your feedback regarding the credit card requirement. We apologize for any inconvenience caused and appreciate your continued support as a repeat guest. Please note that the credit card policy is in place for security reasons. Your valuable input will be shared with the relevant team for consideration. We hope to welcome you back for another pleasant stay in the future.

6/10 Aceptable

Simon

No le gustó: Limpieza y comodidad de las habitaciones
We booked a room with 1 Kingsize bed and when we got there they only had a room with 2 queens so we had to take it. I killed a roach that was crawling accross our Ipad. When i wentto get a fresh folded towel after taking a shower i found a hairball folded up in the towel so i grabbed another and it also had hair folded up in it.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 28 dic. 2023
Hello Simon,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the bed situation and the cleanliness issues you encountered in your room. We appreciate your feedback and will address these concerns with our team to ensure a better experience for future guests.

10/10 Excelente

Maria Antonieta

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to my friends
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 24 dic. 2023
Hello Maria Antonieta,Thank you for choosing our hotel for your stay. We are delighted to hear that our convenient location was beneficial for your visit. Should you or your friends require any further assistance, please do not hesitate to reach out to us.

8/10 Bueno

Matthew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 19 dic. 2023
Hello Matthew,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

2/10 Terrible

Adam

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 31 dic. 2023
Hello Adam,We're sorry to learn about your experience during your stay. We encourage you to reach out to our hotel directly with any specific feedback so that we can address and resolve any issues you may have had. We value our guests' satisfaction and would appreciate the opportunity to make it right.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 9 dic. 2023
Dear Guest,Dear valued guest, We are delighted to hear that you had an excellent experience during your stay with us. It was our utmost pleasure to have served you, and we appreciate your kind words. Should you have any additional feedback or require further assistance, please do not hesitate to reach out to us. We look forward to welcoming you back for another memorable stay in the future.