Salón de bodas
Ver disponibilidad

Opiniones de The Sam Houston, Curio Collection by Hilton

4 out of 5
The Sam Houston, Curio Collection by Hilton
1117 Prairie St, Houston, TX

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 483 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 292 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 131 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 61 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 35 de 1002 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

7.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Melissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel great, smell good, nice staff but the only thing there’s a lot of homeless at the area
Se hospedó 1 noche en junio de 2023

8/10 Bueno

ALEXANDER H

Le gustó: Comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022
Respuesta de Fourest, el 19 jul. 2022
Thanks!

10/10 Excelente

ARNULFO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
En general muy bien, porsupuesto que volveria a ir.
Se hospedó 2 noches en junio de 2017

8/10 Bueno

Jose Antonio, Monterrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
EXCELENTE
Fue una noche muy placentera, el Hotel muy bien, la atencion muy buena. Creo que mi en proxima visita a Houston me hospedadre ahi, lo unico que no estuve de acuerdo en el pago de Valet Parking se me hizo muy caro.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

4/10 Malo

Fernando Toro

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Instalaciones y servicio deficientes
Aunque la ubicación en el centro es conveniente y su servicio de shutle para desplazarse a los alrededores es muy útil, hay olores desagradables en varios sitios, dañado el sistema de calefacción en la habitación, la caja de seguridad y deficiente el room service.

8/10 Bueno

Luis Cantu, Monterrey N.L.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy comodas camas y almohadas
Exelente ubicacion , nosotros fuimos a un juego en el Minute Maid Par, y nos fuimos caminando. El estacionamiento es algo caro por noche $ 28 dlls y al entrar a la recepcion hay un aroma a humedad

10/10 Excelente

Lori

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was welcoming. Valet was helpful with directions.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property, just a short walk to Minute Made Park.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

ninochska

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I thought it would be close to work but downtown is busy in the morning. And parking is a hassle
Se hospedó 3 noches en enero de 2024

4/10 Malo

Poonam

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Stuffy room. Uncomfortable bed. Not a Hilton standard property.
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Kelly

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect place to stay if you need to be in walking distance of minute maid park!
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Lindsey

Viaje de negocios
Le gustó: Limpieza
There was only one person working the front desk and she was on a call, so I waited about 5 minutes before even being recognized. Once she put the customer on hold, she informed me that she did not have a reservation for me. I showed her my confirmation number and then she was able to find it. Once I was given my room keys, I went to my assigned room, opened the door and there were already people in that room. There were clothes, shoes and luggage in the room and the TV was on. Thank goodness I didn't see anyone or anything going on.
Se hospedó 2 noches en febrero de 2024
Respuesta de Fourest, el 26 feb. 2024
Ms. Lindsey thank you for taking time out to share your experience. I apologize for my team not paying closer attention when making room keys. We pride ourselves normally on putting the guest and their needs first.

6/10 Aceptable

Efren

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Good hotel however room description was a city view which was not the case for my room. However, the hotel is really nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de Fourest, el 26 feb. 2024
Thanks Efren, hopefully we can make sure you have that city view next time your in Houston.

10/10 Excelente

Jennifer

Viaje de negocios
Le gustó: Condiciones de la propiedad
Kind and helpful staff!
Se hospedó 1 noche en febrero de 2024
Respuesta de Fourest, el 26 feb. 2024
Thanks for sharing your thoughts Ms.Jennifer.

8/10 Bueno

Sarah, Magnolia

Viaje de negocios
Le gustó: Limpieza y servicio y personal
The room itself was great. But the area around the hotel is not the best and the dining options are limited so have to do Uber Eats because not safe to walk to other dining. Staff were cordial but not overly helpful. Valet was very expensive and not many options for parking. Better options downtown for the price.
Se hospedó 1 noche en febrero de 2024
Respuesta de Fourest, el 26 feb. 2024
Sarah,Sorry we failed to meet your expectations during your stay. We will definitely work on getting better so keep us in mind.

6/10 Aceptable

Shannon

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
the staff was wonderful and very welcoming. the bed was really nice, and i liked the natural lighting the rooms offered. however, for the price, and lack of self parking i found some od the accomodations to be lacking and outdated. for example, the tv was borderline retro. the lack of a mini fridge was a bit annoying. i understand this is to encourage using the restaurant in the hotel, but i wanted to come back to cold water after a night out lol. small annoyances for a relatively chill stay. i thought it was fun, but don't think we will be returning due to price and parking alone.
Se hospedó 1 noche en febrero de 2024
Respuesta de Fourest, el 26 feb. 2024
Shannon,Sorry we missed out on scoring higher due to a couple of small concerns. We are heading into a renovation that will hopefully take care of some of your concerns.

6/10 Aceptable

Samantha

Viaje familiar con niños
No le gustó: Limpieza y servicio y personal
Valet parking was $45… only sit down and order breakfast option. Dirty bathroom with poor design. Beds were more like twins than queens.
Se hospedó 1 noche en febrero de 2024
Respuesta de Fourest, el 27 feb. 2024
Sorry to hear your stay was less then comfortable. I will definitely voice your concerns to our leadership team and consider your view as the guest.

10/10 Excelente

Sekou

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was staying there with my mother and the stay was Great. Forest and Victor went above and beyond to accommodate us . All staff was great . The bartender was nice she was very hospitable . Property is clean we enjoyed our stay .
Se hospedó 1 noche en enero de 2024
Respuesta de Fourest, el 26 feb. 2024
Sekou,Good to hear. I will definitely share your kind words with Victor.

8/10 Bueno

Natasha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I enjoyed our stay. Your staff were friendly and responsive. The room was comfy and clean.
Se hospedó 2 noches en enero de 2024
Respuesta de Fourest, el 26 feb. 2024
Natasha,Thanks for the kind words after your stay. Be sure to stay with us next time your Downtown Houston!

10/10 Excelente

Billie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were stuck for 2 nights with no luggage due to airline cancellations. The staff went above and beyond to make us comfortable and make sure we had what we needed!!
Se hospedó 2 noches en enero de 2024
Respuesta de Fourest, el 26 feb. 2024
Sorry to hear about your luggage Billie, but I'm glad we made you feel comfortable.

6/10 Aceptable

Milt

Viaje familiar
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal y condiciones de la propiedad
We had two problems with the room. one was a running toilet that took 2 days to fix and the other was a smoke detector that continued to beep and was never fixed
Se hospedó 3 noches en enero de 2024
Respuesta de Fourest, el 26 feb. 2024
Milt, thanks for sharing your thoughts with our team. I apologize for the in convenience this caused and will make sure our engineering team gets it taken care of.

10/10 Excelente

Samantha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The only drawback was the amount to valet overnight. $42.00 a night is insane!!! Other than that it was a great place!
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Maggie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
-
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Bethany

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Makayla

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Paula

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Erich

Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

janet

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
One of my worst hotel experiences ever. Our need for a room was to have a place to sleep and shower in the morning. We got back from our venue around 10:30 and fell into the bed. outside street noise went on for a couple of hours. In the middle of the night, there was some weird electronic clicking sound that seemed to be coming from the ceiling. finally, after a not-so-good night's sleep, we both needed to get a shower to prepare for our three-hour trip back to corpus christi. The water trickled out. the water in the sink faucet was stronger. the temperature kept on changing, so we could not even shower in the trickle. in addition, the toilet was not cleaned even to normal home standards (hair, dirt and urine around one of the seat hinges, crud on the shower tile edge next to the glass door, etc. Our 300 dollar room was very small, but attractive. they clearly were using the small space to it's best advantage, with a built-in desk and a tiny couch that still gave us room to move about. when i approached the manager about our situation, he apologized, explaining that only one other person had made the same complaint about the water. turns out it was a bad pump. I insisted that this was a serious inconvenience, and he responded that i had full use of the room up to the morning, so only a small percentage of my stay was impeded. WHAT? a good shower was 1/2 of what i booked a room for. 1/2 to sleep. manager was unempathetic and barely responsive.

8/10 Bueno

Rachel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked everything but the toilet will not stop running.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Donald

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Christie

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Nice lobby and friendly staff
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Tyler

Viaje en pareja
Le gustó: Servicios
Beautiful hotel, but nothing states until you arrive. There's a $42.00 valet fee or else you're parking away from hotel.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

ELI

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Chloe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Christopher

My go to place for Astros games and concerts
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Jérémy

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Clint

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful experience for an Astros weekend
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Sarah

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay. And close to a lot of downtown venues.
Se hospedó 2 noches en junio de 2023

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
The hotel itself is ok, rooms are on the small side, but adequate. My vehicle was broken into while it was valeted and the hotel tried to say that the window “exploded” on its own. The vehicle was located in a private parking garage that supposedly only they valet had access too. Yet somehow my vehicle was singled out and broken into. The hotel tried to not take any responsibility until I informed them that items were missing.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Jonathan

Se hospedó 1 noche en abril de 2023
Respuesta de Fourest, el 17 abr. 2023
Thanks for the 10 Jonathan, hope to see you next time you're in Houston.

10/10 Excelente

Deborah Floy

Le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel and staff were professional. My room was very nice. My view from my window was homeless people congregating along with tons of trash all over the place. I would not feel comfortable walking around outside.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Aaliyah

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2023
Respuesta de Fourest, el 17 abr. 2023
Thanks for the kind score. Hopefully we will see you next time you're in Houston.

8/10 Bueno

Charles

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2023
Respuesta de Fourest, el 17 abr. 2023
Thanks for the kind score. Hopefully we will see you next time you're in Houston.

8/10 Bueno

Christopher

Le gustó: Limpieza y comodidad de las habitaciones
Seltzerland
Location was great for the price, breakfast was good as well. Valet was a little slow, the bar area had a foul smell and the homeless people surrounding the hotel was a little disturbing. Not a bad stay overall.
Se hospedó 2 noches en marzo de 2023
Respuesta de Fourest, el 17 abr. 2023
Thanks for the kind score. I'll definitely let the restaurant staff know how you feel. Hopefully we will see you next time you're in Houston.

8/10 Bueno

Joel

Se hospedó 1 noche en marzo de 2023
Respuesta de Fourest, el 17 abr. 2023
Thanks for the kind score. Hopefully we will see you next time you're in Houston.

10/10 Excelente

Dan

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Restaurant downstairs is great.
Se hospedó 1 noche en marzo de 2023
Respuesta de Fourest, el 17 abr. 2023
Thanks for the kind score. I'll definitely let the restaurant staff know how you feel. Hopefully we will see you next time you're in Houston.

8/10 Bueno

Jeremy

Se hospedó 2 noches en febrero de 2023
Respuesta de Fourest, el 17 abr. 2023
Thanks for the kind score. Hopefully we will see you next time you're in Houston.