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Opiniones de Huntsville Marriott at the Space & Rocket Center

3.5 out of 5
Huntsville Marriott at the Space & Rocket Center
5 Tranquility Base, Huntsville, AL

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 298 de 645 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 185 de 645 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 87 de 645 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 49 de 645 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 26 de 645 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Cecilia, Nashville

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Dirty room upon arrival. Delay to start offering breakfast. Leaves around secondary entrance for two consecutive days
Se hospedó 1 noche en noviembre de 2021
Respuesta de Tracie M., el 27 nov. 2021
Dear Cecilia, It is our aim to give our guests the best hospitality experience possible. It is our apology that we have fallen short of your expectations. Cleanliness is a must at our property and to have anything less than, is a severe problem. This has been forwarded to our Housekeeping leadership who will make sure that this is an isolated incident. We thank you for your feedback and again we apologize for this mishap.

8/10 Bueno

Randolf

Se hospedó 1 noche en agosto de 2020

10/10 Excelente

Jerry, Trussville

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, great staff
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Lincoln

Le gustó: Servicio y personal y condiciones de la propiedad
Enjoyed my stay!
Se hospedó 2 noches en abril de 2024

4/10 Malo

Tidhar

Viaje familiar con niños
No le gustó: Condiciones de la propiedad
They had a noise coming from the kitchen vents under our window. I could not sleep, and they didn’t have any other alternative room. They compensated me for breakfast.
Se hospedó 2 noches en abril de 2024

4/10 Malo

john

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
CHARGED FOR PARKING ONLY OFFERED AN OFF SITE ROOM THAT WAS UNSAFE ON ARRIVAL. NO PRIOR KNOWLEDGE OF SUCH A THING
Se hospedó 2 noches en abril de 2024

4/10 Malo

Kaye

Viaje en pareja
Le gustó: Limpieza
The room looked totally different than advertised on Expedia. It was like a cheaper hotel room. The furniture was totally uncomfortable. The sheets were scratchy. The front desk was awesome. The dining area staff took too long after placing the order and the order was not as ordered.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Marnae

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Marriott at the space and rocket center was nice.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Macy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and great location.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jeremy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en febrero de 2024

2/10 Terrible

David

Viaje de negocios
No le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Thomas

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
It wasn't all we hoped it would be.
We planned our trip to the Space & Rocket Museum, and we wanted a place close to it. We planned for the price and location that the Marriott in Huntsville would be special. Unfortunately, it didn't live up to our hopes. They double charged my credit card, and the sign out from mentioned charging $12 a night for parking. I had to go down to the lobby after check-in to ask about Wi-Fi services because no one at the front desk would answer the phone. Overall, it wasn't a bad hotel but for the cost and expectation of it being a Marriott, it was a let down.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Ryan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

steven

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Quiet
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Vishal

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jose

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Jillian

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Roxanne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

TRACY

Viaje familiar
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Unfriendly greeting upon checking in
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Erika

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Stay
Great stay. The hotel was near the locations attended, near food and shopping. I wish breakfast was complimentary, this is why I selected the hotel but found once I got to the hotel that breakfast is $20 when you're some kind of marriott member (I'm a Bonvoy member and did not have the option of continental breakfast. The rooms were clean, beautiful view, great service and the hotel was quiet. My family and I enjoyed our relaxing stay.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Linda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
The Marriott was an ideal location to walk to the space center. What I did not like was having to pay for WiFi each day for each phone. Also breakfast was not included. Had all these separate fees and extra fees. We are a retired couple and did not appreciate all the added costs.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Mike

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and easy check-in. Clean, quiet, safe.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Kay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Richard, Macon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location for side trips, hotel room was clean and spacious. Had a great stay!
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

Tiffany

Viaje familiar, Viaje familiar con niños
No le gustó: Servicio y personal y condiciones de la propiedad
Pros- Rooms were comfortable. Beds were comfortable but we did find a large stain in the comforter. Continental breakfast did haBe a good selection even tho all the food was cold. Cons- Asked for pool towels since it was empty front desk said someone would bring us some to the pool. No one brought anything so we asked a second time. Never did get towels and had to air dry and walk back to the room wet. Food was very overpriced. Cost almost $100 for the continental breakfast and all the food we got was cold. The butter wouldn’t even melt on my sons pancakes because it wasn’t warm enough.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Dio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
More menu items at restaurant would be nice.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Scott

I can't comment on the property as I did not get to stay there. The hotel did not have my reservation and Expedia was freaking useless. I ended up being moved to another hotel and was assured I would not have to pay for the other one...guess what happened? A 160 dollar room so far has cost me over 500. And nobody knows what the problem is. And let's not forget the Expedia guy calling me several times from a personal phone asking for money for food and transportation and telling me if I gave him money he'd give me free nights on my next booking. Then there's my card being used in another country right after I got of the phone with him.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Nathaniel

Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Cynthia

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
It was well-located and pretty quiet. We chose this hotel because we wanted to be able to walk to the Space and Rocket Center. The restaurant (Southern Chop) was good.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

HORACE, monroe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
AC very noisy
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Andy

Le gustó: Servicio y personal
MILK WAS SOUR - BACON WAS LIKE LEATHER-EGGS WERE COLD AND IT COST 15$
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Charles

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Jasmyne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Josh

Viaje familiar con niños
Le gustó: Servicios
All the people were very professional and took their time. The greeters at the door both days were wonderful to talk to. This is the customer service that has been fading from so many businesses. Thank you for a great night with my family.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Leon

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The beds were nicely comfortable, better than many other Marriott stays, and the rooms climate was not sticky or all over the place temperature wise like some others. The stay was very nice.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Matt

Se hospedó 1 noche en julio de 2023

4/10 Malo

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2023

8/10 Bueno

James

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best digs by Space center/camps
Great place to stay for Space Camp Aviation Challenge. Staff was incredible! Especially Ty the shuttle driver who went above and beyond to help us. Food (had lunch in bar) was amazing! Highly recommend.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Deneisha

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Deirdre

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We are on day 9 of a 14 day road trip. We were so happy with our room. We especially liked the bathroom. The shower and shampoos and soaps were spectacular. The hotel was in walking distance from the space and rocket center where we were visiting the next day. We stopped at the restaurant for breakfast and were terribly disappointed. All the food was cold and the quality mediocre. The price was outrageous considering the quality. When you consider that we could have paid less for a room at another hotel and had breakfast included, it was very disappointing, considering the quality we normally expect from Marriott. Save yourself the money and go to Starbucks.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was very convenient to the space center camp facility where we went to pick up our grandson. Very quiet facility and walking distance to the space program.
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Ashley

Le gustó: Servicio y personal
Hotel was dated in some areas
Se hospedó 1 noche en junio de 2023

4/10 Malo

Charles

Le gustó: Limpieza
No le gustó: Servicio y personal
Reserved 2 queen beds, only had 1 king available
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Josh

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en junio de 2023

4/10 Malo

Alex

Viaje familiar
No le gustó: Servicio y personal y comodidad de las habitaciones
Meh- move on.
The hotel was damp. The AC would not cool our room below 72. When we called the front desk- they never answered. Out of 5 light bulbs 4 were out.
Se hospedó 1 noche en junio de 2023