Thank you for taking the time to share your detailed review. I read your comments with considerable concern and some points were discussed internally for improvement. Furthermore we will make every effort to ensure your stay will be comfortable and flawless. Your feedback is very much appreciated and my team and I will always strive to better perform and serve our guests.

Hello, this is Oceanside Hotel... When I came out at around 5:40 a.m. that day, I thought you were looking for a bathroom, so I told you to use the bathroom on the first floor, but I think it was a lack of language communication with each other... I sincerely apologize for not being able to take care of it more carefully... Next time you come, I'll serve you better... Thank you.

Hello, thank you for using our hotel. The maglev train is scheduled to resume in October this year.Hotel pick-up or sending is available upon request.We are sorry to hear about the inconvenience caused by the non-operating of the Maglev Train.

hello. There is no station close to the subway, but I think you posted it by mistake. Please note that the bus stop close to the hotel is 5 minutes away and the maglev train is scheduled to operate in October 2023.

こんにちは。 部屋の準備が完璧ではないので申し訳ありません。 清掃メイドの不適切な清掃状態がお客様ご利用にご迷惑をおかけして申し訳ありません。 管理者としてもっと細心の注意を払ってチェックして、このような間違いは二度となく準備させていただきます。 もう一度お詫び申し上げます

Hello. It's seen as a short but strong compliment.I hope you are always healthy and happy.Thank you.

Hello. I saw your feelings of dissatisfaction with the low rating. We will do our best to increase your satisfaction. Thank you for using it.

Hello. You felt uncomfortable because of the unique characteristics of the city area and other tourist attractions. I recommend you to experience the scenery and restaurants of Masiran Beach on your next visit. The cliff cafe, grilled clams, and seafood noodle soup, which are 5 minutes away from the hotel, are praised courses. Thank you for using it.

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Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,