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Opiniones de Quest Invercargill Serviced Apartments

4.5 out of 5
Quest Invercargill Serviced Apartments
Cnr Dee & The Crescent Streets, 10 Dee Street, Invercargill

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 283 de 538 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 192 de 538 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 55 de 538 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 538 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 538 opiniones" "

9.0/10

Limpieza

8.6/10

Servicio y personal

9.0/10

Servicios

8.4/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Howard, East islip

Viaje en pareja
Le gustó: Limpieza
Compared to the other quest properties we have stayed in, this one, and an older building, was just average. There was no cooktop and no washer dryer, things which were present in the others we stayed in. The area around the hotel is somewhat nondescript, although it is not a long walk to restaurants and markets are a short drive. Overall, this facility was OK for one night when passing through but otherwise unremarkable.
Se hospedó 2 noches en abril de 2024
Respuesta de Warm regards, Luong Pham Front Office Manager, el 3 abr. 2024
Hi Howard,Thank you for your value feedback. We appreciate that!Many of our guests find that our rooms are spacious and modern while can still enjoy the historical building which used to be the Invercargill Post Office.We offer several room or apartment types to suit all short or long stays purposes with fully kitchenette, laundry facilities provided. You had booked a standard studio room which provide basic kitchenette and no laundry service on suite. However, we always strive to make guests stay remarkable and assist with guest's requests if you give us the opportunity to do so. We did not receive the request for cooktop or laundries service from you so we could not assist you.I hope we could have other chances to welcome you back in the future and please do not hesitate to let us know if you need any assistance.

10/10 Excelente

Douglas

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
We had a really lovely stay and experience at Quest Invercagill. The staff were delightful and the hotel is very well located. The building appears a little “tired” but it proved very comfortable and a little nostalgic. My partner and I will be staying there again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Warm regards, Luong Pham Front Office Manager, el 19 mar. 2024
Hi Douglas,Thank you for the 5 out 5 rating. It has been our pleasure to serve you and we are so delighted to know that you enjoyed your stay with us. We look forward to seeing you again in the near future.

8/10 Bueno

Peter

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
Rooms were spacious, clean and tidy
Se hospedó 1 noche en febrero de 2024
Respuesta de Dee-Team Quest, el 20 feb. 2024
Hi PeterThank you for choosing to stay with us.We really appreciate the awesome review.We really hope to see you again in the future.

10/10 Excelente

Eric

Le gustó: Limpieza y comodidad de las habitaciones
The room was very spacious and the staff were very helpfull
Se hospedó 2 noches en enero de 2024
Respuesta de Luong Pham- Front Office Manager, el 10 ene. 2024
Hi Eric,Thank you for the 10 out of 10. It was great pleasure to serve you. We look forward to your return.

10/10 Excelente

Pei Chi

Se hospedó 1 noche en diciembre de 2023
Respuesta de Warm regards, Luong Pham Front Office Manager, el 26 dic. 2023
Thank you for your valued feedback. We appreciate that and look forward to your return.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Clean and Comfortable
The room was well appointed, clean and comfortable but you could hear the neighbouring units water going down the drain every time they used it .
Se hospedó 1 noche en noviembre de 2023
Respuesta de Luong Pham. Front Office Manager, el 3 dic. 2023
Thank you for choosing Quest Invercargill for your stay. We appreciate your feedback!Warm regards,

6/10 Aceptable

Maree

Se hospedó 1 noche en octubre de 2023
Respuesta de Luong Pham- Front Office Manager, el 29 oct. 2023
Thank you for taking time to give us your feedback. We appreciate that and look forward to your return.

8/10 Bueno

Leung Hei

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
overall was quite good, but there is only limited parking available.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Luong Pham Front Office Manager, el 16 oct. 2023
Hi Hei,Thank you so much for taking time to share with us your feedback. We look forward to welcoming you again.

6/10 Aceptable

Catherine

Viaje en pareja
No le gustó: Condiciones de la propiedad
Good checkin. Phone in room has wrong information on it. Heat pump not connected. Dirty hand prints on ceiling in bathroom. Possibly heat pump installers. Shower curtain and bathtub had red discolouring a pre curser to mould. One chair had crumbs and gum wrapper behind chair cushion. I have stayed before in a 1 bedroom apartment and could not fault it. I will come again as it is a great location.
Se hospedó 1 noche en octubre de 2023
Respuesta de Warm regards, Luong Pham Front Office Manager, el 11 oct. 2023
Hi Catherine,Thank you for your very much appreciated feedback. My sincere apologies to hear that your stay wasn't great as we all expected. I have passed your feedback to our housekeeping supervisor and please rest assured that we will taking action to improve our services promptly. We thank you for your continued support to our business and we would like to give you complimentary upgrade to one bedroom apartment for your next stay. Please do not hesitate to contact our reception team to book directly with us.

8/10 Bueno

Kevin

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Convenient location, comfortable and quiet. Staff very helpful and pleasant.
Se hospedó 2 noches en octubre de 2023
Respuesta de Warm regards, Luong Pham Front Office Manager, el 9 oct. 2023
Hi Kevin,Thank you for your positive feedback. We are all glad to hear that you enjoyed your stay with us. We look forward to your return.

6/10 Aceptable

Hayden

Viaje en pareja
Le gustó: Limpieza
Leaky shower and toilet. Was a bit gross. Good location to town.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Warm regards, Luong Pham Front Office Manager, el 3 oct. 2023
Thank you for sharing your feedback. We appreciate that

6/10 Aceptable

Matt

Se hospedó 1 noche en agosto de 2023
Respuesta de Luong Pham Front Office Manager, el 2 oct. 2023
Thank you for taking time to share your review. We hope to have other chances to welcome you again.

10/10 Excelente

Noel

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The room was large with separate living area and bedroom. The property was easy to access and located close to shops, cafes, etc. The Reception staff were excellent - very friendly and helpful. Parking was limited, but we always managed to find a space.
Se hospedó 2 noches en agosto de 2023
Respuesta de Luong Pham - Front Office Manager, el 19 sept. 2023
Hi Noel,Thank you for your positive feedback. We are all glad to know that you have enjoyed your stay with us. We so look forward to your return

2/10 Terrible

Ramona

Se hospedó 2 noches en agosto de 2023
Respuesta de Luong Pham - Front Office Manager, el 19 sept. 2023
Thank you for taking your time to give us feedback. We really appreciate that and look forward to your return.

6/10 Aceptable

Renata

Se hospedó 1 noche en agosto de 2023
Respuesta de Luong Pham Front Office Manager, el 16 ago. 2023
Thank you for your review.We hope to see you again in the future.Warm regards,

10/10 Excelente

John

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Luong Pham- Front Office Manager, el 17 jul. 2023
Hi John,Thank you for the 5 out of 5. We are all glad you enjoyed your stay with us. So look forward to seeing you again.

10/10 Excelente

suzanne

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The staff were very friendly and helpful would recommend it
Respuesta de Luong Pham- Front Office Manager, el 2 jul. 2023
Hi Suzanne,It was our pleasure to host you at Quest Invercargill. We really appreciate your kind feedback and so look forward to seeing you again.

10/10 Excelente

Jan

Le gustó: Limpieza, servicios, condiciones de la propiedad
Extremely convenient with Invercargill Central across the road.
Se hospedó 4 noches en junio de 2023
Respuesta de Luong Pham Front Office Manager, el 7 jun. 2023
Hi Jan,Thank you for the 5 out of 5. We are all glad that you enjoyed your stay with us. We so look forward to seeing you again

8/10 Bueno

Mike

Le gustó: Limpieza, servicios, condiciones de la propiedad
Good location, Friendly staff, Clean & Tidy. Only down side was the noise from the construction in the building
Se hospedó 1 noche en mayo de 2023
Respuesta de Luong Pham- Front Office Manager, el 26 may. 2023
Hello Mike,Thank you so very much for staying with us and sharing your review. We look forward to seeing you again in the future.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Cosy spacious room nicely presented.
Very spacious room presented very nicely. I was in top floor and as my room had been recently insulated it was warm and cosy so really appreciate the great work the new owner is doing to insulate the top rooms. Nice staff. Only issue is the parking which can be tricky - think that the carparks should be numbered and allocated to guests who can pay extra for a carpark - there were not many parks and alot appeared to have non guest cars taking up the spaces which is really annoying especially on cold wet Invercargil days.I would be happy to pay extra for a guaranteed car park space.
Se hospedó 1 noche en mayo de 2023
Respuesta de Luong Pham- Front Office Manager, el 18 may. 2023
Hi ,Thank you for your very much appreciated feedbacks. we are looking for more parking space to rent for our guests so hopefully we will be successful. We hope to be your choice again for your next trip to Invercargill.

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Room was very comfortable. Washer and dryer helpful. Netflix a big plus!
Se hospedó 1 noche en abril de 2023
Respuesta de Luong Pham, el 20 abr. 2023
Hi John,Thank you for your lovely feedback. We are all glad you enjoyed your stay with us. Warm regards,Luong PhamFront Office Manager

10/10 Excelente

Jeanette

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel was central and easy to get around from.We walked to dining out at night which was great. The staff were very friendly and answered our questions .
Se hospedó 2 noches en abril de 2023
Respuesta de Luong Pham, el 20 abr. 2023
Hello Jeanette,Thank you so much for choosing Quest Invercargill for your stay. Your positive feedback is truly appreciated. We hope to have other chances to welcome you back in the future sometime.Warm regards,Luong PhamFront Office Manager

10/10 Excelente

Rene

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Beautiful big clean room, very well appointed. Would go back to Invercargill just to stay here :)
Se hospedó 1 noche en abril de 2023
Respuesta de Warm regards, Luong Pham Front Office Manager, el 11 abr. 2023
Hi Rene,Thank you for your very much appreciated feedback. We are all glad you enjoyed your stay and so look forward to your return.

10/10 Excelente

Halie

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023
Respuesta de Luong Pham- Front Office Manager, el 3 abr. 2023
Hi Haile, Thank you for your great feedback 10 out of 10. We really appreciate that.

8/10 Bueno

Kerry

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location. Parking convenient. Staff very helpful.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Michael, Basin View

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Quite possibly the best Quest Hotel that we have ever stayed at. The staff on reception really made a very positive first impression which was backed up well by the housekeeping at this hotel.
Se hospedó 3 noches en marzo de 2023

8/10 Bueno

Justin

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023
Respuesta de Luong, el 20 mar. 2023
Thank you for sharing your review. We look forward to welcoming you back in the future.

10/10 Excelente

Leaane

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Clean, comfy bed, quiet and everyone was very friendly.
Se hospedó 3 noches en febrero de 2023
Respuesta de R, el 6 mar. 2023
Thank you for staying with us, we appreciate your feedback :)

10/10 Excelente

Lyndon

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Easy checkin and a good location
Se hospedó 1 noche en febrero de 2023
Respuesta de Luong Pham, el 13 feb. 2023
Hi Lyndon,Thank you for your wonderful review. We all glad you enjoyed your stay with us.We look forward to your return

10/10 Excelente

Nathan

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very clean and very large rooms. Reasonably quiet room facing the street. The aircon was on upon arrival and was a nice treat to the 33deg outside, made sleeping very comfortable.
Se hospedó 1 noche en febrero de 2023
Respuesta de Luong Pham, el 9 feb. 2023
Hello Nathan,Thank you for the wonderful review. we are so glad you enjoyed your stay with us. I trust we will see you again

8/10 Bueno

Kirsty

Se hospedó 1 noche en febrero de 2023
Respuesta de R, el 7 mar. 2023
Thank you for feedback Kirsty, we really appreciate it :)

8/10 Bueno

Vincent

Le gustó: Limpieza
Good location but noisy from all the construction work.
Se hospedó 2 noches en enero de 2023
Respuesta de Luong Pham, el 8 feb. 2023
Hi Vincent,Thank you for your review. My sincere apologies for the noise from our neighbor's construction work. I hope that we will have others opportunities to host you again in the future

10/10 Excelente

shalom

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de Luong, el 17 ene. 2023
Thank you for taking time to give us your review.We appreciate that.

10/10 Excelente

GLEN

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Clean, Comfortable and Convenient
Have stayed at the Quest at various cities in Australia and New Zealand and have never had a complaint. Staff at the Quest Invercargill were friendly and helpful, and the apartment was clean and comfortable. The only issue is that there is renovation presently in progress adjacent to the Quest (in the same block) and this can at times be noisy during the day ---- cannot fault the Quest or the staff for this, but it's something to bear in mind, and if you are looking to rest / sleep during the day, check with the staff if you can get a room away from the renovation area.
Se hospedó 1 noche en enero de 2023
Respuesta de Quest Invercargill, el 31 ene. 2023
Hi Glen,Thank you for your kind feedback. We look forward to welcoming you back next time.

8/10 Bueno

Ni

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great property with lovely facilities and absolutely spotless.
Respuesta de Luong Pham, el 5 ene. 2023
Hi Ni,Thank you for your kind feedback. We are all glad you enjoyed your stay. We hope to be your choice again on your next trip to Invercargill

8/10 Bueno

Patricia

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Invercargill is a bustling city with all the positives and negatives that come with it. The traffic was always making noise. Parking was okay, but again not the best. The elevator, nicknamed "Buddy," seemed to be "on it's last legs." We used the stairs as much as we could. However, the room itself was clean and comfortable though smaller than many others we booked in NZ.
Respuesta de Luong Pham, el 28 dic. 2022
Hi Patricia,Thank you so much for sharing your feedback. My apologies about our old lift. We get him serviced monthly to make sure he is still doing a great job serving our guests. We hope to see you again on your next trip to Invercargill Warm regards,Luong Pham Front Office Manager Quest Invercargill

10/10 Excelente

Vinay

Le gustó: Limpieza, servicios, condiciones de la propiedad
Friendly receptionists and a nice big room with a good complementary breakfast
Respuesta de Luong Pham, el 27 dic. 2022
Thank you for your kind feedback, Vinay. It was our pleasure to having you at Quest. We are so looking forward to welcoming back on your next trip to Invercargill.Hope you had great Christmas and will have a happy New Year.Warm regards,Luong PhamFront Office ManagerQuest Invercargill

8/10 Bueno

H L

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2022
Respuesta de Luong Pham, el 12 dic. 2022
Thank you for taking time to give us feedback, Susan. We look forward to seeing you again

8/10 Bueno

Anthony

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de Luong Pham, el 29 nov. 2022
Thank you for your feedback Anthony. We hope to have opportunities to welcoming you again sometime in the future.

10/10 Excelente

Scott

Le gustó: Comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2022
Respuesta de Luong Pham, el 29 nov. 2022
Thank you for taking your time to share you feedback, Scott. We are glad you enjoyed your stay at Quest Invercargill. We look forward to welcoming you again

8/10 Bueno

Andrew

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
It was fine.
Respuesta de Luong, el 4 nov. 2022
Thank you for your review, Andrew. We look forward to welcoming you again

10/10 Excelente

Frank

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent spacious rooms modern decor
Se hospedó 1 noche en octubre de 2022
Respuesta de Quest Invercargill, el 13 oct. 2022
Thank you for the wonderful review, Frank. It is very much appreciated. We hope we could see you again in the future Quest Invercargill Team

10/10 Excelente

Edgar

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Peter

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Best hotel in Invercargill
Best hotel in Invercargill - large rooms, heaters turned on before arrival
Se hospedó 1 noche en septiembre de 2022
Respuesta de Quest Invercargill, el 13 oct. 2022
We appreciate your review, Su. We are delighted to hear that you enjoyed your stay at Quest Invercargill.We hope to get a chance to host you again in the future Quest Invercargill Team

10/10 Excelente

Julleen

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
The a receptionist was excellent couldn’t do enough to make our check in seemless.
Se hospedó 1 noche en septiembre de 2022
Respuesta de R, el 9 sept. 2022
Hi Julleen,Thanks for staying with us. We glad you enjoy your stay. We appreciate your feedback :)

8/10 Bueno

Nicola F

Se hospedó 1 noche en julio de 2022
Respuesta de Quest Invercargill, el 1 ago. 2022
Thank you for your feedback, Nicola

10/10 Excelente

Peter

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Thank You
We had a lovely stay thanks and the staff were all friendly and obliging. We stayed last year and had a much larger apartment. I didn't realise that this time they would be smaller but it was fine. Only comment would be ac cess to the wardrobe was limited and we had to put our bags in the corners. All good though. Cheers
Se hospedó 3 noches en mayo de 2022

10/10 Excelente

Paul

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Luong, el 24 jun. 2022
Thank you for your feed back, Paul

10/10 Excelente

Helen

Le gustó: Limpieza y comodidad de las habitaciones
Lovely historic building
What a lovely building, love the decor, excellent ammenities, very enjoyable stay
Se hospedó 1 noche en abril de 2022
Respuesta de Mark, el 4 may. 2022
Thank you Helen. It was a pleasure having you stay with us

8/10 Bueno

James

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice place to stay in downtown. Checking in afterhours, and especially since I had to make a rapid reservation was a bit clunky.
Se hospedó 1 noche en abril de 2022
Respuesta de Mark, el 4 may. 2022
Thank you for your feedback James. After hours, the call centre can sometimes find guests difficult to understand at our intercom when they are wearing a mask. Fortunately the manager let you in and completed your checkin