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Opiniones de hotelVetro Iowa City, Tapestry Collection by Hilton

3.5 out of 5
hotelVetro Iowa City, Tapestry Collection by Hilton
201 S Linn St, Iowa City, IA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 356 de 791 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 263 de 791 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 95 de 791 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 51 de 791 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 26 de 791 opiniones" "

8.8/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Kayla, el 13 may. 2024
Thank you for your feedback!

8/10 Bueno

Kelley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The view and concrete floors
Se hospedó 1 noche en mayo de 2024
Respuesta de Kayla, el 13 may. 2024
Thank you for your feedback!

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de hotelVetro Management , el 6 may. 2024
Thank you for the review!

4/10 Malo

Scott, Minnetrista

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and nice room but the elevators didn’t always work, the ice machine didn’t work, the phone didn’t work, the shower was moldy and the silverware in the kitchenette was filthy.
Se hospedó 2 noches en abril de 2024
Respuesta de - Hotel Vetro , el 22 abr. 2024
Scott, Thank you for taking the time to leave us a review. I am deeply sorry to hear about the issues you had during your stay with us. We truly want everyone to enjoy their stay with us. We will be sure to look into the issues noted to prevent this from happening again.

10/10 Excelente

Bailey

Se hospedó 3 noches en abril de 2024
Respuesta de - Hotel Vetro, el 2 may. 2024
Bailey thank you for leaving us a review. I'm glad to see you enjoyed your stay! We hope to see you again soon!

4/10 Malo

Shelly

No le gustó: Servicio y personal y condiciones de la propiedad
Flooding room caused us to be moved to another hotel then returned day two and trouble getting room size we needed. Then staff entered our room unannounced. Was a rough weekend for staff and us
Se hospedó 2 noches en abril de 2024
Respuesta de Hilton Management , el 15 abr. 2024
We appreciate your business.

6/10 Aceptable

allison

Viaje familiar
Usually have had good experience here (I’ve stayed multiple times), but this stay had flaws. Broken shade so sun blazed in window at 6am, very cold and temperature wouldn’t adjust, terrible water adjustment in shower, broken tiles in shower, generally a bit grubby. Love this location, but maybe needs some attention. Definitely loud street noise until early am when your windows face the downtown area walkway.
Se hospedó 2 noches en abril de 2024
Respuesta de Hilton Management , el 15 abr. 2024
We appreciate your business.

8/10 Bueno

Diane

Viaje con mascota, Viaje familiar
Excellent location. Walkable to university, shops, and dinning. Hard to adjust air temp.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hilton Management , el 15 abr. 2024
We appreciate your business.

10/10 Excelente

Raymond

Great parking and centrally located. Personable staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hilton Management , el 28 mar. 2024
Thank you, Raymond. We appreciate your feedback.

2/10 Terrible

Verton

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Hilton Management , el 28 mar. 2024
Greetings, Verton. Our goal is to provide exceptional hospitality with a safe and comfortable stay for our guests. On behalf of the entire hotelVetro team, we are sorry to see that we did not execute this experience for you. We are determined to make this right and hope you give us another try next time you are in Iowa City. Thank you for taking the time to leave this feedback. We appreciate you greatly.

10/10 Excelente

Cara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very clean and quiet
Se hospedó 2 noches en marzo de 2024
Respuesta de kayla, el 25 mar. 2024
Thank you for feedback!

10/10 Excelente

Jayne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel very near campus
Se hospedó 1 noche en marzo de 2024
Respuesta de kayla, el 25 mar. 2024
Thank you for feedback!

6/10 Aceptable

Kregory

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
The rooms were very clean, updated, and nicely furnished. I did however get the wrong room. I booked a room with a balcony/deck to the outside. Our room had no deck or door to the outside. It was booked for the view, it was my first time showing my wife Iowa City. Slight disappointment, alas we enjoyed ourselves.
Se hospedó 1 noche en marzo de 2024
Respuesta de kayla, el 25 mar. 2024
Thank you for feedback!

8/10 Bueno

Carrie

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had to wait an hour and half past check in time because our room wasn’t ready.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hilton Management , el 18 mar. 2024
Carrie, I am very sorry to hear this. I appreciate you leaving these concerns with me. We hope to make your next visit a better one.

8/10 Bueno

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Hilton Management , el 18 mar. 2024
Thanks Stephanie!

10/10 Excelente

Molly

Le gustó: Servicio y personal
It was good
Se hospedó 1 noche en marzo de 2024
Respuesta de Hilton Management , el 18 mar. 2024
Love to see this, Molly! Take care!

10/10 Excelente

Leighton

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff and the room was super awesome and clean!
Se hospedó 1 noche en marzo de 2024
Respuesta de Kayla, el 15 mar. 2024
Thank you for your feedback!

10/10 Excelente

Francine

Viaje familiar
Le gustó: Servicios
As always the location is great for downtown walking . Lots of restaurants near by . Love the glass windows . Friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Kayla, el 14 mar. 2024
Thank you for your feedback!

4/10 Malo

Robert

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Management , el 2 mar. 2024
Robert, I’m disheartened to see your review. Please reach out to us so we can make this situation better.

8/10 Bueno

Geovany

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was our first time in Iowa city and overall I loved the stay. We stayed 2 nights. The first night there was some construction going on or something that woke us up , but besides that everything was perfect l. The staff are super friendly and really nice!
Se hospedó 2 noches en febrero de 2024
Respuesta de Hilton Management , el 25 feb. 2024
Thank you!

6/10 Aceptable

Patti, Bettendorf

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The location of this hotel is very convenient if you want to have access to the ped mall. Had an issue with the parking validation but the hotel removed the charge from our card. My only complaint is the beds and too firm and if you’re a side sleeper it’s hard to get comfortable. There is no carpet in this hotel. It’s all concrete floors which makes it pretty echoey in the halls.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kayla, el 19 feb. 2024
Thank you for your feedback!

10/10 Excelente

Leighton

Le gustó: Servicios
Great stay! Friendly customer service. Very nice rooms!
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Vetro , el 15 feb. 2024
Thank you for taking the time to leave us a review! I am so glad you enjoyed your stay with us, we hope to see you again soon!

10/10 Excelente

Carina, Stanwood

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved how the balcony was spacious and clean.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Vetro , el 5 feb. 2024
Carina, Thank you so much for taking the time to leave us a review! I'm so glad you enjoyed your balcony. We hope to see you again soon!

10/10 Excelente

jana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient to UI and downtown. Clean rooms with comfortable beds.
Se hospedó 1 noche en enero de 2024
Respuesta de Hilton Management , el 29 ene. 2024
Thank you for the review!

10/10 Excelente

Scott

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Kayla, el 26 ene. 2024
Thank you for your feedback!

10/10 Excelente

Robert

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome location! You walk to most anything you would want to do sports events, restaurants and pubs. The hotel is very nice and the staff was super friendly and helpful! I felt like I was at home!
Se hospedó 1 noche en enero de 2024
Respuesta de hotelVetro Management , el 16 ene. 2024
Love to hear this, Robert. We hope we get to welcome you again soon!

8/10 Bueno

Yalixa

Le gustó: Limpieza y condiciones de la propiedad
I like the room and the location. I didn’t like the the house keeping woman constantly knocking on my door at 11:40 am when the check out is at 12.
Se hospedó 2 noches en diciembre de 2023
Respuesta de hotelVetro Management , el 16 ene. 2024
Thank you for sharing this feedback with us. I am sorry to hear about your poor experience with our housekeeping team. We will ensure our team members are not knocking on doors until checkout. We hope you try us again soon.

10/10 Excelente

Victoria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Vetro, el 4 ene. 2024
Hi Victoria! Thankyou for taking the time to leave us a review! I'm so glad to see that you enjoyed your time here with us! We hope to see you again sometime soon!

8/10 Bueno

James

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Overall a decent stay. I was shocked that the front desk clerk who checked us in could not give directions to the parking ramp that the hotel contracts with for their guests. It was a municipal/ramp two buildings from the hotel. I will be back several times in the next few much. For the price and location the hotel cannot be beat.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management , el 1 ene. 2024
Thanks for the feedback!

10/10 Excelente

Jean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de hotelVetro Management , el 27 dic. 2023
Thanks for the review, Jean! We appreciate your business.

10/10 Excelente

Christopher, Council Bluffs

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Vetro, el 4 ene. 2024
Hi Christopher! Thankyou for taking the time to leave us a review! I'm so glad to see that you enjoyed your stay with us, We hope to see you again soon! Happy New Year!

6/10 Aceptable

Amy

Viaje familiar
Le gustó: Servicio y personal
Could be so much better
The location is great - right downtown in the pedmall so you’re walking distance to bars, restaurants, and campus. Our room (on the 4th floor) had a view of air conditioners, ventilation system and other industrial looking structures. Looking down, we had a great view of the dumpster and loading docks. Everything could have just been better. The pictures in the hall had fallen off the mats, a couple lights were out, the thermostat in our room wasn’t working great, one of the shades was broken and wouldn’t go up, the dishes from the prior occupant were still in the dishwasher, the toiletries weren’t replenished, and when they did come in to drop off new towels, they put them on the kitchenette counter by the dirty cups. There was nothing horrible, but all of these little things just made it less than what it could have been. Staff was friendly.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Vetro Management, el 14 dic. 2023
Thank you for providing this feedback, Amy. We appreciate your honesty and hope to provide a better stay next time you stay with us.

10/10 Excelente

Matthew

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location
Se hospedó 1 noche en noviembre de 2023
Respuesta de Vetro Management, el 16 nov. 2023
Thanks for the review, Matthew!

10/10 Excelente

christy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Vetro Management, el 14 nov. 2023
Thank you for the review!

10/10 Excelente

Michael

Se hospedó 2 noches en noviembre de 2023
Respuesta de Vetro Management, el 14 nov. 2023
Thank you for the review!

10/10 Excelente

Vickie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel Vetro was within walking distance of everything & everywhere we wanted to see & do this weekend. Fantastic hotel and area!!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kayla, el 6 nov. 2023
Thank you for your feedback!

10/10 Excelente

Tristen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Most friendly staff I’ve met at a hotel.
Se hospedó 2 noches en octubre de 2023
Respuesta de Kayla, el 1 nov. 2023
Thank you for your feedback.

10/10 Excelente

Jeanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing downtown location!
Such a great walkable location in Iowa City. We stayed in a corner room with lots of windows and I appreciate this hotel room had a shower and tub! Very helpful and friendly front desk staff.
Se hospedó 6 noches en octubre de 2023
Respuesta de Kate, el 31 oct. 2023
Jeanna, Thank you so much for taking the time to leave us a review. I'm so glad you enjoyed your stay with us! I hope we have the opportunity to have you as our guest again sometime in the future!

10/10 Excelente

Christina

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Kate, el 30 oct. 2023
Christina, Thank you so much for taking the time to leave us a review. I'm so glad you enjoyed your stay here with us at HotelVetro. It was a pleasure to have served you, we appreciate your recent business. We hope to have the opportunity to have you as our guest again in the future.

8/10 Bueno

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the location. The modern decor seemed a little cold. Just not for me but that’s my only complaint. Also didn’t like the sliding door for the bathroom.
Se hospedó 2 noches en octubre de 2023
Respuesta de Kate, el 24 oct. 2023
Hi Karen, Thank you for taking the time to leave us a review and provide us feedback. I'm glad you enjoyed the location! Thank you for staying with us and we hope to have the opportunity to see you again.

6/10 Aceptable

Matthew, FRANKLIN

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Nice staff. But our toilet didnt work and they had no one to repair it and no alternative room for us! One or the other please!
Se hospedó 2 noches en octubre de 2023
Respuesta de Kate, el 22 oct. 2023
Thank you for taking the time to leave us a review. I am so sorry to hear about the issue you had with the toilet and having no solution. I will be sure to address this with staff to make sure this doesn't happen again. Thank you for bringing this to our attention.

10/10 Excelente

Kathleen

Such a perfect location and such nice people.
Se hospedó 1 noche en octubre de 2023
Respuesta de Kate, el 11 oct. 2023
Kathleen, Thank you so much for taking the time to leave us a review! I'm glad you enjoyed your stay!

10/10 Excelente

Natalie

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Kate, el 11 oct. 2023
Thank you so much for taking the time to give us a review! I'm glad to see you enjoyed your stay! I hope we have the opportunity to have you stay here with us again sometime soon!

10/10 Excelente

Kevin

Viaje en pareja
The staff was friendly and helpful. We had a nice stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de Kate, el 11 oct. 2023
Thank you for taking the time to leave us a review! I'm glad you enjoyed your stay and I hope we have the opportunity to have you stay with us again!

10/10 Excelente

Jeremiah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Kayla, el 8 oct. 2023
Thank you for the feedback

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay!
Great location, nice staff. Rooms are spacious and comfortable.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kayla, el 3 oct. 2023
Thank you for your feedback

10/10 Excelente

Matt

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the views and windows, LOVED the bath tub and kitchen suite!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kayla, el 3 oct. 2023
Thank you for your feedback

6/10 Aceptable

JangBo

Se hospedó 11 noches en septiembre de 2023
Respuesta de Kayla, el 3 oct. 2023
Thank you for your feedback

4/10 Malo

Caleb

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
A few things I did not like about my stay where when we arrived we had to wait a little longer to get a room, everyone wanted to take a shower and there where only two towels in the room. If you’re coming here with friends or family do be warned the bathrooms offer no privacy at all. I did like how close it was to all the bars and night time fun Iowa city has to offer and it was about a 25 minutes walk to Kinnick.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kayla, el 24 sept. 2023
Thank you for your feedback

10/10 Excelente

Kristin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice room with a kitchen, loving area and large outdoor private deck. We’ll definitely stay there again!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kate , el 19 sept. 2023
Hi Kristin, Thank you so much for taking the time to write a review. I'm so glad you enjoyed your stay with us. We look forward to having you stay with us again.