Recepción

Opiniones de Dragon & Phoenix Hotel

2.5 out of 5
Dragon & Phoenix Hotel
23-25, Jalan Toh Puan Chan, Kampung Jawa, Ipoh, Perak

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 9 de 54 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 17 de 54 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 18 de 54 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 54 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 54 opiniones" "

7.2/10

Limpieza

7.8/10

Servicio y personal

5.4/10

Servicios

6.4/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Man Kit

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The property requires a renovation, though it is centrally located!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Hou Chew, Miri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Located at the center of city, walkable to nearby tourist hot spots.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Sammuel

Viaje de negocios
No le gustó: Limpieza y comodidad de las habitaciones
if for pricing cheaper should be ok, because same as budget hotel. but average pricing
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Nam Khim

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cheap basic hotel in convenient location
Basic hotel in a very central location. It's an old and dated hotel, furniture and sheets are old but clean. Bathroom is clean. For the price paid, can't really complain. Location is convenient for walking to the major tourist places downtown. Good if you want a cheap stay. A bugbear is there is no socket near the bed, so you can't charge and use phone in bed. No kettle provided but you can buy big bottled water for RM1 at the counter.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

CHAEYUN

Se hospedó 2 noches en julio de 2023

10/10 Excelente

Ong

Se hospedó 1 noche en abril de 2023
Respuesta de Ngu , el 18 abr. 2023
Thank you

6/10 Aceptable

MING YU

Viaje en grupo
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
No body washing package provided
No body cleaning package provided, like tooth brush, sanitary package, tooth paste, bottle of water provide is an inconvenient if focus on a tourist living at this hotel.
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Jens

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet and clean, nearby railway and bus station

2/10 Terrible

Leong Kwong

Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Wentian

This was quite adequate for a 1-night stay to fill in a gap in my itinerary. It's spotlessly clean, and the rooms are huge, a welcome change from the designer hotels I'd been staying at the previous week. Bed was comfortable, aircon was almost too cold (you can't adjust), and the plumbing worked well. The decor is charmless, but at least it's simple, rather than ugly. Finally, the location is excellent, a few minutes walk from a bustling local dining and shopping area. My only complaint is that wifi didn't work at all. They said this was a temporary outage, but I'm not so sure - I didn't see a single router in the 3rd floor hallways. When you need to plan trips and make bookings, this becomes a deal breaker.
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

SHARIDAWATI

Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Low

Se hospedó 1 noche en marzo de 2022
Respuesta de Ngu , el 2 abr. 2022
Thank you

8/10 Bueno

shah

Viaje familiar
Le gustó: Limpieza
just nice to sleep
Se hospedó 1 noche en diciembre de 2021
Respuesta de Ngu , el 13 dic. 2021
Thank you

4/10 Malo

Siti

Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

Esther

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
棒棒。很满意
很不错的住宿。。下次和朋友来还会再租。。又靠近市区。。
Se hospedó 2 noches en agosto de 2019
Respuesta de Ngu, el 21 ago. 2019
谢谢

4/10 Malo

Jag

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Wouldn’t recommend
I wouldn’t recommend this hotel, especially to international travellers. Firstly, when my taxi driver was dropping me off, he explained that the area that the hotel was situated in was a Chinese drugs den and not safe at all. Secondly, the counter staff showed great surprise and delight in getting an international reservation - alarm bells began ringing. And when entering my room, I found the furniture was worn and dated and the bed unclean. The bathroom was also dirty and had dripping taps. For a supposed non-smoking room, the air also wreaked of cigarette smoke. Immediately checked out.
Se hospedó 2 noches en marzo de 2019
Respuesta de Ngu, el 10 abr. 2019
Thanks

10/10 Excelente

masami

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
a spacious room, centrally located, helpful staff
very friendly staff know where to eat (lots of places to eat in this area), called a taxi when we needed, walking distance to historical old town, Ipoh train station, night market, medan kidd bus terminal. If you use the bus from medan kidd, they will drop you at in front of Public bank which is just 1min walk from this hotel(the bus ride is just 4-5min from medan kidd). stayed at delux twin room with a big window, our room is very clean, spacious, nice and new hot water shower, great wifi connection, with elevator. You can buy a big-sized bottled water for 1R at the front desk. If you want a basic and simple room, this is the perfect place to stay. We really enjoyed our stay and will definitely stay here again in the near future!
Se hospedó 1 noche en marzo de 2019
Respuesta de Ngu, el 12 mar. 2019
Thank you

8/10 Bueno

paul

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2019
Respuesta de Ngu, el 22 ene. 2019
谢谢

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
Sehr sauberes, gut geführtes Hotel mit Aufzug, dessen Charme vergangener Tage wohl verloren ging. Die Altstadt einerseits und der Nachtmarkt andererseits sind in ca. 15 Minuten fußläufig zu erreichen. Nettes, hilfsbereites Personal.
Se hospedó 1 noche en enero de 2019
Respuesta de Ngu, el 11 ene. 2019
Thanks

6/10 Aceptable

Au

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en diciembre de 2018
Respuesta de Ngu, el 1 ene. 2019
谢谢

2/10 Terrible

Cute

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2018
Respuesta de Ngu, el 11 ene. 2019
Thanks

6/10 Aceptable

Visitor, Malaysia

Le gustó: Comodidad de las habitaciones
Good Enough
It’s a good enough hotel, quiet, comfortable on a reasonable price and oh and they have bath tub. Their soap is diluted and it’s dusty under the bed. Overall, it’s just fine •_•
Se hospedó 1 noche en septiembre de 2018
Respuesta de Ngu, el 6 oct. 2018
谢谢

6/10 Aceptable

Chan

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2018
Respuesta de Ngu , el 12 sept. 2018
谢谢

8/10 Bueno

Norazlin

Good
Se hospedó 1 noche en septiembre de 2018
Respuesta de Ngu, el 5 sept. 2018
Thank you

6/10 Aceptable

Thi thu hang

Le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2018
Respuesta de Ngu , el 14 jul. 2018
Thank you

8/10 Bueno

isnel aljanatul mawa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfy stay
So comfy.. Nearby local attraction n main area. Room is spacious for the whole family.
Se hospedó 1 noche en junio de 2018
Respuesta de Ngu, el 23 jun. 2018
Thank you

8/10 Bueno

Siti

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Abdul Majid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very3 satisfied!!!!
Cheap price for spacious family room...big free hotel parking at behind..kind and helpful receptionist i forgot her name...walking distance to mamak restaurant...peacefully place...overall is a nice place to stay...!!!!
Se hospedó 1 noche en septiembre de 2017

2/10 Terrible

Jackie, Singapore

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
TV & Air-cond do not have remote control. Lousy!!
Staff does not show welcome of our arrival. We reached hotel late and yet we were not welcome by the staff. There was a lot cockroach in the rooms too.

6/10 Aceptable

Piers

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good, clean, spacious budget option.
Staff helpful.
Respuesta de General Manager, el 22 ene. 2017
Thankyou

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Less than basic.......
I wasn't expecting much as this is a budget place but I have to say I am quite disappointed.....The location is quite near to the makan places though. The hotel is near some pubs or bars with loud music going on at night. Couldn't quite sleep well. There was only 1 miserable power point, at the corner of the room & it was at an awkward location so good luck if you need to charge ur mobile or tablet. TV wasn't working at all. No drinking water was provided at all. N wifi wasn't working at all. Was traveling with a senior citizen and i think the staff could at least helped in opening or closing the glass door, if not carrying the luggage when they saw a senior citizen trying to lift the luggage. lots of mosquitoes in the room too!

6/10 Aceptable

Eugene

Le gustó: Limpieza y comodidad de las habitaciones
Budget Hotel with comfortable room
Pros: Family Room was large and comfortable. Hot water for drinking was provided upon request. WiFi signal was strong in room. Shower heater was good.Good location near town but need to drive to nearby food outlets. Cons: A bit noisy when there was loud karaoke from nearby the hotel. Toilet/Bathroom needs ventilation fan to remove any bad odors from entering the room. Toilet floor gets wet after someone takes a shower. Limited TV channels.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Nice hotel
This hotel was good I liked it. Near foodplaces and gym.
Respuesta de General Manager, el 6 ene. 2017
Thankyou

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Nice hotel closed to town.
Friendly staff and easy parking. Walking distance to the town city. Easy to find the local food.
Respuesta de Ngu, el 6 ene. 2017
Thankyou

10/10 Excelente

Mohamad Efendi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean hotel
Receptionist very friendly. Nice location to access surrounding Ipoh town. Room very clean. Suggested to provide 'getah paip' at bathroom.. recommended hotel. Kipidap!
Respuesta de General Manager, el 22 dic. 2016
Thankyou

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Cheap and Comfortable
1. Hot shower + towel + soap are provided 2. Spacious room 3. Car park is provided with security camera 4. Wi-Fi is fast but weak signal. 5. Electric Kettle is not provided in the rooms and hot water is provided at the counter. 6. Muslim Restaurant is available with a 5-minute journey away by car. If walking 10-15 minutes. 7. Obsolete equipment in the room such as a closet, chairs, tables. 8. There is only one unit of electric plug point is provided 9. Aircond cool and in good condition. 10. Refrigerator not is provided 11. There is a karaoke center in front of the hotel but did not disturb.
Respuesta de Slngu1973@hotmail.com, el 22 dic. 2016
Thankyou

4/10 Malo

Rene

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Nicht noch einmal
In die Jahre gekommes Hotel. Nur für einen günstigen Kurzaufenthalt ok. Nachtpersonal unterhält sich rücksichtslos laut. Musste 2 Uhr nachts nach unten in den Eingangsbereich gehen und um Ruhe bitten.
Respuesta de General Manager, el 10 dic. 2016
Thankyou

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room is big enough, car parking is great
Near the city, Room is big enough, car parking is great, got lift
Respuesta de Ngu, el 2 nov. 2016
谢谢

8/10 Bueno

Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good, quiet hotel
found Ipoh a very easy city to negotiate. Local buses easy to use.
Respuesta de General Manager, el 10 dic. 2016
Thankyou

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Right Location if you come by train.
I's about 15 minute walk from train station to the Hotel and is easily found. Walking to old town and all famous eating shops is also around 10 minute. Takes only 20 minute walk to the Ipoh bus terminal( Meden Kidd). Good for budget traveller.
Respuesta de Ngu, el 17 oct. 2016
Thankyou.

4/10 Malo

Sam

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Budget hotel that has aweful wifi
Hotel good for those on a budget - stayed 1 night. Staff were friendly but 3rd floor has poor WiFi and no router on that level - My room, 303 got errors constantly trying to connect...when I told the staff, they knew about the issue, laughed and tried to shrug the matter off.
Respuesta de General Manager, el 28 sept. 2016
Thankyou

8/10 Bueno

Nikola

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loads of room at a great price!
Great amount of space for the price. We had a very good stay and a 10 min walk from concubine street and some really hip areas! Definitely worth the money and would stay again.
Respuesta de General Manager, el 19 sept. 2016
Thankyou

10/10 Excelente

Ian, New Zealand

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect place to stay in Ipoh
This is a very good hotel at a budget price well located within walking distance to both old and new towns, the river walk and the sunday markets in Memory Lane. The lady on the front desk during the day was very helpful and knowledgeable and showed excellent customer service. The rooms are spacious and well maintained and the cleaners do an excellent job at keeping the hotel extremely clean. We had a wonderful stay here and highly recommend this hotel as a base to explore Ipoh.
Respuesta de Ngu, el 6 sept. 2016
Thankyou.谢谢

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de General Manager, el 31 ago. 2016
Thankyou

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good choice
Big, clean and cheap room with a bath tub. Im so happy staying in this hotel even for 1 night only..
Respuesta de Ngu, el 31 ago. 2016
谢谢

8/10 Bueno

Nathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de General Manager, el 31 ago. 2016
谢谢

8/10 Bueno

manfu, Sheffield. UK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel with good location.
The hotel is a bit old but its rooms are nice, clean and big. Its location is close to most famous restaurants, train station, ipoh parade etc. The down side is the wifi can be slow sometimes and can be a bit noisy from the nearby karaoke but you can still sleeps fine.
Respuesta de General Manager, el 31 ago. 2016
Thankyou

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Vriendelijke mensen
Een haar en vlekken op de lakens. Gordijnen en het raam is lang niet gewassen. Pluspunt: zeer vriendelijke en hulpvaardige mensen
Respuesta de General Manager, el 10 dic. 2016
Thankyou

6/10 Aceptable

Yilun

No le gustó: Condiciones de la propiedad
服務人員很親切但硬體設備真的不好!
Respuesta de General Manager, el 22 sept. 2016
谢谢

6/10 Aceptable

amanda

Le gustó: Servicio y personal
The staffs are helpful. The room is spacious but the place is a bit quiet. The wifi speed is poor. There are not many plugs available so if possible, bring an extension. It will be better if fridge is provided. The location is decent as it is near to good restaurants and shops (within few minutes drive). The room condition is okay. Good for short stay.
Respuesta de ngu, el 22 sept. 2016
谢谢