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Opiniones de Frobisher Inn

3.5 out of 5
Frobisher Inn
Astro Hill Complex, PO Box 4209, Iqaluit, NU

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 18 de 59 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 25 de 59 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 11 de 59 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 59 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 59 opiniones" "

8.0/10

Limpieza

8.2/10

Servicio y personal

8.0/10

Servicios

7.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Brandon

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Tomas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Rorie, el 21 ene. 2024
Thank you, Tomas for your recent stay at Frobisher Inn. We look forward to welcoming you back in the very near future.

6/10 Aceptable

Bella

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel GM, el 27 dic. 2023
Dear Bella,Thank you for your review. If you have any specific feedback that will help us understand and improve we would be most grateful to receive it.Kind regards,Nicholas - General Manager

10/10 Excelente

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de Rorie, el 24 ago. 2023
Dear Roger, Thank you for your 5 star review of Frobisher Inn, particularly our staff. We take pride in providing personalized service to our guests. We look forward to welcoming you back to the hotel.

10/10 Excelente

norman

Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel GM, el 27 dic. 2023
Dear Norman,Thank you for your review. If you have any specific feedback that will help us understand and improve we would be most grateful to receive it.Kind regards,Nicholas - General Manager

4/10 Malo

Sandra

Se hospedó 2 noches en agosto de 2023
Respuesta de Hotel GM, el 27 dic. 2023
Dear Sandra,Thank you for your review. If you have any specific feedback that will help us understand and improve we would be most grateful to receive it.Kind regards,Nicholas - General Manager

6/10 Aceptable

Nicole

Se hospedó 3 noches en mayo de 2023
Respuesta de Frobisher Inn, el 5 jul. 2023
Dear Nicole,Thank you for your review. We hope that we have an opportunity to serve you better in the future.Nicholas Carn - General Manager

8/10 Bueno

Jay

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2023
Respuesta de Frobisher Inn, el 5 jul. 2023
Dear Jay,Thank you for your review. We hope to be able to welcome you back to Frobisher Inn very soon.Nicholas Carn - General Manager

8/10 Bueno

Keith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2023
Respuesta de Frobisher Inn, el 13 mar. 2023
Dear Keith,Thank you for your review.We hope to welcome you back to Frobisher Inn again soon.Nicholas CarnGeneral Manager

6/10 Aceptable

Timothy

Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Joanne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were very friendly and helpful.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

GEORGINA

Se hospedó 8 noches en agosto de 2022

10/10 Excelente

Martyn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed 2 nights in June 2022 and enjoyed my stay. Good location and very helpful staff.
Se hospedó 2 noches en junio de 2022

6/10 Aceptable

Timothy

Le gustó: Limpieza
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Carol

Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Shawn

Se hospedó 3 noches en octubre de 2021

10/10 Excelente

charles

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Iqualiut hotel
Only issue I had was a couple lamps in my room didn't work but overall had a very enjoyable stay. Onsite restaruants were good and the room was comfortable
Se hospedó 4 noches en julio de 2021

8/10 Bueno

sylvain

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2020
Respuesta de Jesse, el 14 dic. 2020
Thank you for your recent review of your stay with us. Each and every comment and review allows us an opportunity to improve all aspect of the guest experience. We look forward to serving as your hosts in the future.

6/10 Aceptable

sylvain

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza
Average
GOOD: Good service, staff very polite and helpful. NOT SO GOOD: Bathroom sink and counter not very clean. Had to ask for a bed sheet as I was expected to sleep with quilt only...Unable to control the room temperature and it got very warm. Was able to open windows to help to cool down the room.
Se hospedó 1 noche en octubre de 2020
Respuesta de Jesse, el 5 nov. 2020
Thank you for your recent review. We appreciate your comments and you have my assurances that your comments will all be addressed. We look forward to serving as your hosts in the future!.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 4 noches en julio de 2020
Respuesta de V, el 21 jul. 2020
Thanks for staying with us, what can we do to make your stay better

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en julio de 2020
Respuesta de V, el 21 jul. 2020
thank you for choosing to stay with us, hope to see you soon again. Stay Safe.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Reduced menu due to Covid-19 restrictions, but did not have accompaniments with meals (ie: gravy, sauces) nor was there enough meals in the small cafe for dinner for all guests.
Se hospedó 2 noches en mayo de 2020

4/10 Malo

Delilah

Se hospedó 3 noches en abril de 2020

8/10 Bueno

Ryan

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2020
Respuesta de Rooms Manager , el 18 feb. 2020
Hi Ryan Thanks you very much for staying with us in Frobisher INN. We are very glad that you enjoyed your stay! We hope to see you again on your next trip

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleanliness and smiling staff, generous potions of food
Se hospedó 1 noche en diciembre de 2018
Respuesta de VV, el 25 dic. 2018
Thank You for you response.

2/10 Terrible

Salome

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Not good
The staff are very rude to Inuit of the community They need to shine more respect
Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

JL, OKC

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Bay View
Not much to chose from; but would probably stay there again if rates were a bit lower.
Se hospedó 1 noche en agosto de 2018
Respuesta de DR, el 21 oct. 2018
Thank you for choosing to stay with us. Hope to see you again soon

8/10 Bueno

Miranda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best place to stay in Iqaluit!
Booked for an employee; he was impressed with the airport shuttle, pleasant customer service and location.
Se hospedó 1 noche en julio de 2018

8/10 Bueno

Farhana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2018

2/10 Terrible

Rajen

No le gustó: Servicio y personal
Don't stay here!
The advertised service was poor. The hotel was understaffed and it took tow calls, one for 12 minutes the other for 18 minutes before they picked the phone up. Then they still did not show up to get me from the airport as paid for. Then there was no internet service as advertised. The Hotel manager then proceeded to blame me for not knowing how to use a computer (I have been using one for over 35 years). She was very aggressive and kept trying to pass blame on me. Even stating that I was "just a complainer." And wanted me to account for why there was not a big line up of people complaining. I recorded her conversation ad told her I was doing so before she de-escalated her behaviour. I also had spoken to the security guard before speaking with her and he explained that the hotel does not purchase enough bandwith. This was also confirmed by the staff at the bar associated with the hotel. For being the top hotel charging over $300 a night I expect better. Senior management need to consider who they hire to represent their hotel.
Se hospedó 1 noche en junio de 2018

8/10 Bueno

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best of limited accommodation choices available now in Iqaluit. Central for many of the conferences/meetings taking place. Rooms comfortable, complex has restaurant, bar, convenience store, coffee shop. Had to leave early and had no problems, staff helpful. Poor wifi service but that is normal in the north.
Se hospedó 6 noches en junio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
enjoyable experience for first time up north, except for minor difference in price from what was given online during reservation process
Se hospedó 1 noche en mayo de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great restaurant, bar service questionable , forgot to clean my room one day
Se hospedó 4 noches en abril de 2018
Respuesta de Tammy, el 9 may. 2018
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed the restaurant I'm looking forward to having you again as a guest so that we can improve on your previous stay. Tammy

8/10 Bueno

Ken

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very welcoming staff, great location.
Respuesta de Tammy, el 11 may. 2018
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Iqaluit again soon, don't hesitate to call us. Tammy Matchett, Hotel Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great service.The room was clean, the service was great.
Se hospedó 1 noche en abril de 2018
Respuesta de Tammy, el 11 may. 2018
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Tammy Matchett, Hotel Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place and friendly staff... I enjoyed my stay at Frobisher Inn and I recommend Frobisher inn to anyone.
Se hospedó 1 noche en abril de 2018
Respuesta de Tammy, el 28 abr. 2018
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Tammy

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Respuesta de Tammy, el 9 abr. 2018
Thank you for taking the time to provide feedback.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza
Frobisher Hotel in Iqaluit
Good location. Not pleased with the lack of cleanliness. Dirty glasses, garbage in bin on arrival and stains on the bed covers.
Se hospedó 1 noche en marzo de 2018
Respuesta de Tammy, el 9 abr. 2018
Thank you for your review and for choosing our hotel. Please note that your issues have been addressed appropriately and we are looking forward to having you again as a guest in our hotel.

10/10 Excelente

Tracy, Clyde River

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel to stay at
Nice and calm to relax. Good friendly workers. Looking forward ro stay there again sometime in the future
Se hospedó 1 noche en noviembre de 2017
Respuesta de Tammy, el 9 dic. 2017
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

8/10 Bueno

Nancy E

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyed the restaurant for supper. Front desk staff were very helpful. Handy to have a convenience shop on the ground floor. Centrally located.
Se hospedó 2 noches en julio de 2017
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

8/10 Bueno

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyed the clean and comfy room on our way home from Ayuituqq Park! Airport shuttle and being able to store our packs at the hotel until our flight were very helpful features!
Se hospedó 1 noche en agosto de 2017
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us Tammy

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2017
Thank you for taking the time to let us know you enjoyed your stay.

8/10 Bueno

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Frob is a good place to stay in Iqaluit. Has been around forever but they are always investing in upgrades and maintenance. My room had some recent upgrades to the bathroom and bedroom.
Se hospedó 3 noches en junio de 2017
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

8/10 Bueno

Judy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hotel
Good hotel.
Thank you for taking the time to review your stay with us. I am very pleased to hear that you had a pleasant stay. Looking forward to seeing you again soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Great amenities for a small city
Asides from the heat being too high in the hotel with no way to control it individually, the Frobisher Inn is a great place to stay when in Iqaluit.
Respuesta de Tammy, el 19 abr. 2017
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. We appreciate all comments and are working hard to meet the needs of our guests. Take care!

8/10 Bueno

Floyd Bjorgan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best choice
This was my first trip to Iqaluit, but I would recommend staying at the Frobrisher. With all the amenities in the associated complex it made it easy to do what I needed without having to travel.
Respuesta de General Manager, el 8 feb. 2017
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Frobisher Inn

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
It's a nice hotel. Cinema and food options on the premises - but the curfew is weird.
Respuesta de Frobisher Inn, el 9 feb. 2017
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

8/10 Bueno

Cliente verificado

Le gustó: Comodidad de las habitaciones
Forbisher working hard to make it a good stay
Frobisher is working hard to make it a good place to stay in a challenging place for comfort.
Respuesta de General Manager, el 7 feb. 2017
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Frobisher Inn

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Convenient, clean and friendly!
The Frobisher is a great place to stay in Iqaluit! The staff are friendly, beds comfy... the Internet could use an upgrade but it's tough in the North.
Respuesta de General Manager, el 7 feb. 2017
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Frobisher Inn