I had lost my wallet and the front desk went out of their way to ensure I could still check in while insisting to protect my security. They allowed for me to pay with a credit card number by filling out a confidential form. They were so apologetic like it was their fault but of course it wasn’t. They also gave me a lovely gift pack for my dog with treats, a little blanket, and poop bags for him. He was the star. Then on top of everything, they put me in a phenomenal room!!! I love this place!!