Lounge

Opiniones de Irvine Marriott

4 out of 5
Irvine Marriott
18000 Von Karman Ave, Irvine, CA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 665 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 179 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 76 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 52 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 31 de 1003 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Amelia, Zapopan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bueno
Se hospedó 1 noche en junio de 2023
Respuesta de Director of Hotel Operations, el 25 jun. 2023
Dear Amelia, Thank you for sharing about your stay at Irvine Marriott. It is always exciting to know that we met all your expectations, and we are glad you enjoyed your stay. It was our pleasure serving you, and we hope to see you again soon. George AssafDirector of Hotel Operations

10/10 Excelente

Neptali

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Jorge

Se hospedó 2 noches en febrero de 2023
Respuesta de Director of Hotel Operations, el 1 abr. 2023
Dear Jorge, It was a pleasure receiving your fantastic rating for Irvine Marriott. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.George AssafDirector of Hotel Operations

10/10 Excelente

Joan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy cómodo y seguro con un restaurante excelente
Se hospedó 5 noches en noviembre de 2021
Respuesta de Director of Hotel Operations, el 29 nov. 2021
Dear Joan, we are happy to know you enjoyed your stay with us. Thanks for mentioning our comfortable accommodations and amazing restaurant. We look forward to welcoming you back to Irvine Marriott. George Assaf Director of Hotel Operations

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La limpieza del hotel en general
Se hospedó 1 noche en agosto de 2021
Respuesta de Director of Hotel Operations, el 15 ago. 2021
Dear Guest, thank you for choosing to stay at Irvine Marriott. We are glad to know you enjoyed your overall stay with us, and you were especially pleased with our well-kept property. It was a pleasure hosting you, and we look forward to your next visit. George Assaf, Director of Hotel Operations

10/10 Excelente

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Director of Hotel Operations, el 15 may. 2021
Dear Martin, Thank you for rating your stay at Irvine Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. George Assaf Director of Hotel Operations

10/10 Excelente

Vero, Mex

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente opcion! Zona de negocios pero cerca de muchos malls y tiendas.
Se hospedó 5 noches en agosto de 2019
Respuesta de Director of Hotel Operations, el 9 ago. 2019
Dear Vero, thank you for the terrific review of Irvine Marriott. We are glad our location near many malls and shops added to the enjoyment of your stay. Thank you again, and we look forward to your next visit. George Assaf, Director of Hotel Operations

10/10 Excelente

theja

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
excellent location and ambience
Se hospedó 1 noche en abril de 2024
Respuesta de Director of Hotel Operations, el 30 abr. 2024
Dear Theja, Thank you for choosing Irvine Marriott and for the kind review about our beautiful property. We are glad our location was perfect for your needs during your recent stay. Our hotel is just blocks from John Wayne Airport and minutes from Orange Counties famous beaches! Thank you again, and we look forward to your next visit.George AssafDirector of Hotel Operations

8/10 Bueno

Shahab

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is located in a very convenient location.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Raul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn’t like paying $42 for parking. Whatever you don’t make up with a decent room rate you make up with the parking fee. Disappointing.
Se hospedó 1 noche en abril de 2024
Respuesta de Director of Hotel Operations, el 22 abr. 2024
Dear Raul, Thank you for making us a part of your travel plans. We are delighted to see your rating and are glad you liked your visit. That said, we are sorry for the disappointment you had with the parking fees. These fees are competitively priced and listed on our website. We apologize if this was not adequately communicated with you, and we will share your comments appropriately. We hope you will allow Irvine Marriott another opportunity to accommodate you again.George Assaf,Director of Hotel Operations

10/10 Excelente

al

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
My husband and I love staying here. We enjoyed everything. The only thing needs improvement is the pool area. Looks old
Se hospedó 1 noche en abril de 2024
Respuesta de Director of Hotel Operations, el 15 abr. 2024
Dear Karen, Thank you for choosing Irvine Marriott once again. It is great knowing you experienced another wonderful stay with us. We love it when guests enjoy our accommodations and staff so much that they choose to stay with us again. We also want to thank you for your constructive feedback about the pool as it helps us plan better for the future. We enjoyed serving you and hope we will continue to be your hotel of choice when your plans bring you to the area.George AssafDirector of Hotel Operations

10/10 Excelente

BRIGITTE

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My spacious clean room and comfortable bed, the friendly personnel, great service, it was all great‼️‼️😊 Nothing to dislike
Se hospedó 1 noche en abril de 2024
Respuesta de Director of Hotel Operations, el 13 abr. 2024
Dear Brigitte, Thank you for your kind words about our hotel; we are delighted you had an excellent stay. We are exceptionally glad your room provided the comfort you deserve and that you received nothing but exceptional service throughout your stay with us. We are glad you could rejuvenate and experience us at our best. Your rating is appreciated, and we invite you to come back to Irvine Marriott whenever you find yourself in our area. George Assaf,Director of Hotel Operations

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel was clean and quiet. Staff was friendly.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Corrie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thank you for a wonderful stay. Room service was amazing and it was so quiet and peaceful here even with a dance competition going on.
Se hospedó 1 noche en abril de 2024
Respuesta de Director of Hotel Operations, el 9 abr. 2024
Dear Corrie, Thank you for choosing Irvine Marriott and for your generous feedback. We are pleased to know that your stay was perfect in every way possible and that you enjoyed our beautiful property. We are also glad that you had a relaxing experience and loved the excellent service provided by our associates. It was our pleasure accommodating you, and we look forward to welcoming you back soon.George AssafDirector of Hotel Operations

6/10 Aceptable

Karima

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Unfortunately, we did not have a good experience. We had a mobile key to our room but walked in on another family at 11 pm. Once we got a new room, there was a huge pile of hair in the shower. The staff were friendly but didn’t offer much to address these issues.
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Hotel Operations, el 6 abr. 2024
Dear Karima, Thank you for taking the time to review your stay with us. We are extremely sorry for the inconvenience you encountered upon arrival, and we will share your comments appropriately. We also apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.George AssafDirector of Hotel Operations

4/10 Malo

Craig

Viaje familiar
Le gustó: Limpieza y servicio y personal
We always book Marriott even if the cost is a bit more because they typically have nice beds and pillows which can make your entire vacation much better. This particular Marriott was not like the rest. Bed was not good at all and the pillows were absolutely horrible. Very small and no support at all. After a horrible nights sleep, I turned on the shower and it literally took close to 5 minutes to get any warm water with the lever all the way to hot. I could have booked a cheap motel for half the price and had the same experience. Avoid Avoid Avoid!
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Hotel Operations, el 1 abr. 2024
Dear Craig, Thank you for taking the time to review your recent visit with us. We want every guest who stays with us to have a relaxing, rejuvenating visit. We are disappointed this was not your experience, and we hope you will accept our apology. Please know our front desk associates are always available to help make you as comfortable as possible. We are also sorry for the water issues you had in your room, and we will share your comments with our maintenance team to ensure it is resolved. We strive to provide exceptional hospitality to each and every guest; therefore, we regret not meeting your expectations. We hope you will give us another chance to provide you with the seamless service you deserve. George AssafDirector of Hotel Operations

10/10 Excelente

Blake

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had everything i needed
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Hotel Operations, el 26 mar. 2024
Dear Blake, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Irvine Marriott. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.George AssafDirector of Hotel Operations

8/10 Bueno

Stephanie, Clovis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Dai

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Paul, Beaverton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Hotel Operations, el 25 mar. 2024
Dear Paul, Thank you for your kind rating! We are glad you had such a positive experience during your time at Irvine Marriott, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.George AssafDirector of Hotel Operations

6/10 Aceptable

Jazmin

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Main reason we booked this property was for the pool and hot tub unfortunately it was closed down until may for renovation, it would have been nice to have a heads up on the website considering the pice we pay for this hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Hotel Operations, el 19 mar. 2024
Dear Jazmin, Thank you for taking the time to review your stay. We are sorry for the inconvenience you faced due to the pool being closed. The information about our ongoing remodeling is found on our website for our guests to have prior to making a reservation. We appreciate your patience and hope you will revisit us whenever your travels bring you back to the area.George AssafDirector of Hotel Operations

2/10 Terrible

Chad

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Lost my wallet before the last one got me an rererrrarrival abnd had no credit card or ID. However management took my only cash I had to eat with and used for a h
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Hotel Operations, el 13 mar. 2024
Dear Chad, Thank you for your feedback and for being our guest. We are sorry to hear about the instance of losing your wallet and the inconvenience you have experienced. We always aim to provide a wonderful stay for our guests, and we regret not meeting your expectations. We appreciate you bringing this to our attention and ask that you reach out to us at our hotel for further assistance. We are grateful for your patience and hope to have the opportunity to make your next stay a complete success.George AssafDirector of Hotel Operations

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property- updated and well groomed
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Hotel Operations, el 4 mar. 2024
Dear Robert, Thank you for your review. We are thrilled to hear that you had such a positive experience at Irvine Marriott and found our property to be exceptionally well-maintained. We can't wait to welcome you back for another memorable stay.George AssafDirector of Hotel Operations

10/10 Excelente

Joanna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property, excellent service.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Curtis

Viaje de negocios, Viaje familiar
Very clean and convenient.
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Hotel Operations, el 26 feb. 2024
Dear Curtis, It was a pleasure to read your fantastic review of the Irvine Marriott. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit Orange County.George AssafDirector of Hotel Operations

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love this property! They even helped me check in early with no fee. Price of room was great! Super clean, comfy rooms. Just a heads up, there is a nightly parking fee of around $40. I plan on staying there again!!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Mortaza

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Brigette, Beaumont

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had lost my wallet and the front desk went out of their way to ensure I could still check in while insisting to protect my security. They allowed for me to pay with a credit card number by filling out a confidential form. They were so apologetic like it was their fault but of course it wasn’t. They also gave me a lovely gift pack for my dog with treats, a little blanket, and poop bags for him. He was the star. Then on top of everything, they put me in a phenomenal room!!! I love this place!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Hotel Operations, el 9 feb. 2024
Dear Brigette, Thank you for choosing Irvine Marriott and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our front desk associates. We are also delighted we could make you and your companion most comfortable during your stay. This is what we strive to do every day, so we appreciate you acknowledging our efforts. We hope to have the pleasure of doing so again in the future.George AssafDirector of Hotel Operations

10/10 Excelente

Edi

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Melissa

Le gustó: Limpieza y condiciones de la propiedad
Ok
It was a nice hotel but I checked in on the mobile app and I ordered the anniversary package which was supposed to be in the room when we got there and it was $75 but I had to tell my husband about the surprise so he could go down to the desk and ask them why it wasn't in our room. Apparently they weren't prepared for their app check-in so they didn't understand what my husband was talking about. Also on their website, it says the pool is closed but said nothing about the hot tub and I had booked this hotel to relax in the hot tub with my husband for our anniversary and I also talked to the live chat on the hotels website that assured me it was just the pool that was closed, but it was indeed the hot tub as well. Other than that we had a nice trip. Was clean and close to our destinations.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Shawn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean hotel
Se hospedó 1 noche en enero de 2024
Respuesta de Director of Hotel Operations, el 29 ene. 2024
Dear Shawn, We want to thank you for choosing to stay with us at Irvine Marriott. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely.George Assaf,Director of Hotel Operations

10/10 Excelente

Margaret

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, comfortable beds, great fitness room
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Matthew

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

YOON JEE

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
최고의 경험을 하게해준 호텔입니다
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Jane, Sprinfield

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We came to this Marriott because it was conveniently located to the airport, as well as the places in Irvine that we were visiting. Great hotel with a Starbucks in the lobby for a quick, inexpensive breakfast. Only negative was the absolutely exorbitant overnight (daily) parking rates for hotel guests. The per day parking was actually higher $ than my per day luxury car rental cost. Ridiculous and unnecessarily punitive.
Se hospedó 2 noches en enero de 2024
Respuesta de Director of Hotel Operations, el 22 ene. 2024
Dear Jane, Firstly, we want to thank you for choosing Irvine Marriott for your time in the city. We are thrilled to hear that you enjoyed our unbeatable location and delightful breakfast offerings within our exquisite property. However, we understand and regret any disappointment you may have experienced regarding the parking fees. Our team regularly reviews pricing to ensure competitiveness. Your feedback is invaluable, and we hope to have the opportunity to welcome you back in the near future. George AssafDirector of Hotel Operations

10/10 Excelente

Derrick

Le gustó: Servicios
The best hotel I have ever stay in.
Se hospedó 3 noches en enero de 2024
Respuesta de Director of Hotel Operations, el 20 ene. 2024
Dear Derrick, On behalf of our team at Irvine Marriott, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the area.George AssafDirector of Hotel Operations

10/10 Excelente

Kamal

Se hospedó 3 noches en enero de 2024
Respuesta de Director of Hotel Operations, el 17 ene. 2024
Dear Kamal, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Irvine Marriott, and we look forward to welcoming you again soon.George Assaf,Director of Hotel Operations

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

10/10 Excelente

Alex

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

8/10 Bueno

SOHEIL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Na
Se hospedó 1 noche en enero de 2024
Respuesta de Director of Hotel Operations, el 9 ene. 2024
Dear Soheil, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Irvine Marriott. We look forward to welcoming you back on your next visit.George AssafDirector of Hotel Operations

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was extremely
Se hospedó 1 noche en enero de 2024

10/10 Excelente

LINSEY

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de Director of Hotel Operations, el 9 ene. 2024
Dear Robert, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Irvine Marriott.George AssafDirector of Hotel Operations

10/10 Excelente

LCountess

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice place to stay, they always make you feel welcome Only thing is the $45 a day parking it adds up. But its worth it.
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Nabil

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Sheila

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Joseph

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ayumi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Young

Se hospedó 1 noche en diciembre de 2023
Respuesta de Director of Hotel Operations, el 12 ene. 2024
Dear Young, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Irvine Marriott. We look forward to welcoming you back on your next visit!George AssafDirector of Hotel Operations