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Opiniones de Embassy Suites by Hilton Jacksonville Baymeadows

3.5 out of 5
Embassy Suites by Hilton Jacksonville Baymeadows
9300 Baymeadows Road, Jacksonville, FL

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 528 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 219 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 118 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 70 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 68 de 1003 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Maurilio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Maurilio

Se hospedó 1 noche en noviembre de 2023
Respuesta de Management, el 9 dic. 2023
Thank you!

10/10 Excelente

Carlos

Se hospedó 3 noches en noviembre de 2023
Respuesta de Management, el 1 dic. 2023
Thank you for a perfect score!

10/10 Excelente

Maurilio

Le gustó: Limpieza
Se hospedó 1 noche en agosto de 2023
Respuesta de Management, el 12 ago. 2023
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excelente

Maurilio

Se hospedó 1 noche en julio de 2023
Respuesta de Management, el 23 jul. 2023
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay with us. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excelente

Leticia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buena ubicación.
Se hospedó 1 noche en abril de 2023
Respuesta de Mary Ann , el 3 abr. 2023
Leticia, thank you for choosing to stay with us and we look forward to welcoming you back!

6/10 Aceptable

Edwin

Viaje de negocios, Viaje familiar con niños
No le gustó: Servicio y personal y servicios
Los empleados son muy agresivos con los clientes responde de una manera muy rústica y el cocinero de la maña el es muy mal educado no contesta ni los saludos que le asen los costumers
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Sergio

Se hospedó 1 noche en diciembre de 2021
Respuesta de Rebecca , el 14 may. 2023
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Andres

Se hospedó 1 noche en agosto de 2020

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nos parecio un buen lugar para pasarla bien. Muy Satisfechos con los servicios del hotel.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Angela P , el 3 ene. 2019
Thank you for staying with us! We hope to see you again soon.

10/10 Excelente

Jacobo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent Service
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Rhonda

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
This was c the most Awful stay I ever had ther room I booked was somehow given to another guest I had to wait several hours after check in time because rooms wasn’t clean I was told I would be compensated never received anything I’m a true hillton honor member And Especially a Embassy Suites Girl. This Experience Was Way to Disappointing
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Ervin

Looks better than the actual service given.
Se hospedó 6 noches en mayo de 2024

6/10 Aceptable

Kellie

Le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Mirian

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The pool area was unacceptable and the hot tub was really dirty and wasn’t even working in the bathroom or disgusting
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

AaRikka

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very nice, quiet & clean. Staff that I encountered was very friendly and helpful. We stayed in the Atrium which was nice and quiet.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Melody

Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Jorge

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room, good free breakfast
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Victoria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Needs more parking spots
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Matthew

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Staff always seemed to be super busy which wasn’t their fault. Rooms also seemed super old.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Kirk

Viaje familiar
Le gustó: Servicios
It looked like it need to be renovated especially in the bathrooms.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Kimberly, Navarre

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Luther

Viaje en grupo, Viaje de negocios
Very friendly and clean
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Tracy

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The hotel was clean. The staff were friendly and accomodating. Happy hour drinks were good, but the snacks were lacking. There was only some type of chex mix type of snack. Breakfast was amazing as usual!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Greg

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Victoria

Viaje familiar
The hotel and common areas were very nice.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Leslie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Wonderful staff. Breakfast was incredibly busy, which wasn't unexpected, but set up for condiments, could have eased the traffic in the main area where folks were trying to get food. The salt and pepper shakers were very grimy and felt like they hadn't been wiped down in ages.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Donna, Muscatine

Viaje familiar
I was impressed by the staff. Kind, courageous and fun to chat with. My room was nice and comfy. It is a huge property and I am amazed at how picked up and clean it was. Especially since it was a busy weekend!
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Linda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Didn’t like the fact they wouldn’t give you a tray to carry your plates.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Tamika

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Lucy

Le gustó: Servicios
We stayed for one night. We had no problems checking in. It was a very busy hotel the night we stayed. I would recommend asking for a room that is not on the front of the hotel. The street noise was very loud until about 10:30pm. The room was nice. The bathroom was small and needed some updating. The cocktail reception and breakfast was good as well. Jose who was bussing tables at breakfast was very kind and helpful.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

april, temple terrace

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would have gotten an excellent if they had coffee in the rooms. I requested cafinated coffee and they where out , said theyd get some later and they still delivered decafe. And where was the hair drier? Room was very hot , No outside bences? Paid a lot for this place and it lacked what I could have gotten from a less expensive hotel.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Anthony

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Omar

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Reshonte

Viaje en pareja
Le gustó: Limpieza
The bed was horrible me and my wife had to book another room we just couldn’t do it another night.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Zemira

Excellent start. The staff was very accommodating. Would definitely stay here the next time we’re in Jacksonville.
Se hospedó 2 noches en marzo de 2024

4/10 Malo

BRIGITTE, LAKELAND

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Property in general was good However, having basic allergies, the room wasn’t really cleaned… not dusted at all, coffee maker was iffy and carpet wasn’t vacuum properly, either mail or skin debris or whatever.. not very sanitary. I have pictures and would love for a manager to reach out to me . Being a Hilton member, I was a bit disappointed. Thank you,
Se hospedó 2 noches en marzo de 2024
Respuesta de Angela, el 1 abr. 2024
Thank you Brigitte for taking the time to share your feedback with us. We're delighted to hear you enjoyed your overall stay with us. However, we sincerely apologize for any cleanliness issues you encountered in your room. Providing a clean and comfortable environment is of the utmost importance to us, and we regret that we fell short of meeting your expectations. Please rest assured that we have already addressed your concerns with our team to ensure that such lapses do not occur in the future. We appreciate your valuable feedback as it helps us to continuously improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Nicole

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was friendly, the rooms were spacious and clean, there’s parking on the premises, location has everything you need nearby, and the complimentary breakfast surpassed my expectations. I will recommend this hotel!! Can’t wait to stay there again!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Patricia

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice stop for us. The complimentary drink card was just what my husband and I needed for a good night of relaxation. Pool , hot tub all wonderful.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Sharika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Kelley R

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very accommodating and room is nice!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Colleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Dustin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay very much. The property and staff were A plus. Especially Pamela at the front desk, she was more than helpful and helped make our stay perfect!
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

jamal

No le gustó: Limpieza
Rooms are large and good but bathrooms to small and not very clean .bathroom fan won’t stop and makes noise all night , found a bug in bathroom.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Treacia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love this hotel! My family and I stay here all the time and everytime the service is great!
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Angel

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza
It’s clean but the incident fee is a little high
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Cynthia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is beautiful and the suites are spacious.The breakfast is delicious. The indoor pool was divine!!
Se hospedó 2 noches en marzo de 2024