1 habitación y ropa de cama de alta calidad

Opiniones de Quality Inn Orange Park Jacksonville

2.5 out of 5
Quality Inn Orange Park Jacksonville
6135 Youngerman Circle, Jacksonville, FL

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 228 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 231 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 198 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 151 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 193 de 1001 opiniones" "

6.4/10

Limpieza

7.0/10

Servicio y personal

6.8/10

Servicios

6.2/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

lazara c

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bonito
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 1 may. 2024
Hello lazara c,We appreciate you taking the time to share your feedback with us. Your opinion is valuable, and we hope to welcome you back in the future for an even better experience.

2/10 Terrible

wilson

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The truth is that it generated a lot of fear in us, the photos of the images make it look like a pleasant place, and honestly it was a bitter stay, my children were afraid, the room had unpleasant smells of a lot of cigarettes.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 6 mar. 2024
Hello wilson, We regret to hear about your experience and apologize for any discomfort caused during your stay. Your feedback is valuable, and we will address the concerns you've raised with our team to ensure a more pleasant environment for future guests.

4/10 Malo

Raul

Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager, el 30 dic. 2023
Hello Raul, We are sorry to hear that your experience at our hotel did not meet your expectations. We would appreciate it if you could reach out to us directly with any specific feedback so that we may address the issues you encountered. We strive to provide a positive and enjoyable stay for all of our guests.

10/10 Excelente

Miguel Angel

Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 9 dic. 2023
Hello Miguel Angel,Dear guest, We appreciate you taking the time to rate your recent stay with us. We are delighted to hear that your experience at our hotel was exceptional. We strive to provide our guests with the best possible service and amenities, and it's great to know that we met your expectations. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back in the future for another wonderful stay.

2/10 Terrible

Taniaisett

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No me gusto nada, desde la atención al llegar, cucarachas donde es el comedor también en el cuarto el cual no estaba con muy mal aspecto pero si también habían cucarachas, la piscina no funcionaba. Para nada recomendable
Se hospedó 2 noches en agosto de 2023
Respuesta de Manager, el 17 ago. 2023
Hello Taniaisett, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Excelente

Wilfrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 12 jul. 2023
Hi Wilfrid,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Aceptable

Gilberto

Viaje familiar
las abitaciones son muy antigua y fea
Se hospedó 2 noches en abril de 2023
Respuesta de Manager, el 11 abr. 2023
Hello Gilberto, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 Aceptable

Gilberto

Viaje familiar
Le gustó: Servicio y personal y servicios
n/a
Se hospedó 2 noches en abril de 2023
Respuesta de Manager, el 9 abr. 2023
Hello Gilberto,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Bueno

Everto

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ok
Se hospedó 1 noche en febrero de 2023
Respuesta de Manager, el 7 feb. 2023
Hello Everto,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Aceptable

Carlos

Se hospedó 1 noche en febrero de 2022
Respuesta de Manager, el 26 may. 2022
Hello Carlos, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

10/10 Excelente

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy amable la persona que estaba en la recepción.
Se hospedó 1 noche en junio de 2021
Respuesta de Manager, el 24 jun. 2021
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

6/10 Aceptable

Alejandro

Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
Se hospedó 1 noche en julio de 2017

10/10 Excelente

osvaldo, Bien

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Familia
Fantástico

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Alternativa económica
Todo bien. Es un hotel que funciona bien para una noche. En una opción económica cuando uno va de paso.

4/10 Malo

Carmen, Nueva Esparta

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Deja mucho que desear.
Lamentandolo mucho, nuestra experiencia no fue buena, pues en la habitación encontramos una gran cantidad de chiripas o cucarachas pequeñas, sobre todo en el baño y el aire acondicionado no funcionaba adecuadamente. Las fotos de la página no son las verdaderas.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

6/10 Aceptable

jorge, uruguay

Le gustó: Limpieza y comodidad de las habitaciones
para una noche
hotel normal de paso para una noche , un poco descuidado en el exterior, desayuno básico pero de buena calidad , la habitación comoda

4/10 Malo

Nereida, Venezuela

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Buena ubicacion
Buena ubicacion del hotel pero a pesar que supuestamente estaba en una habitacion de no fumadores olia mal la habitacion.

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Alan, Barranquilla, Colombia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente opción al mejor precio!
Excelente, limpio, muy bien ubicado.

4/10 Malo

Francisca

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Bed cover had stains, bathroom floor was dirty, sheets had some hairs, room smelled like cigarettes. We only stayed a night- didn’t have refund abilities- and barely touched/used anything in the room. The front desk people were friendly and accommodating though. Probably not the safest area either
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 14 may. 2024
Hello Francisca, We appreciate your feedback and apologize for the inconvenience you experienced. Our team will look into your concerns to improve our services. Your kind words about our staff are truly valued. Please feel free to contact our management team for further assistance.

10/10 Excelente

KAYLA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to the airport with a free shuttle. Quiet, nice pool.
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 14 may. 2024
Hello KAYLA,We are delighted to hear that you enjoyed our convenient location near the airport and our complimentary shuttle service. It's great that you found our pool to be a relaxing spot during your stay. Should you have any feedback to help us further improve, please don't hesitate to reach out to us directly.

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 10 may. 2024
Hello Mary,We are delighted to hear that you enjoyed your stay with us. Your positive feedback is truly appreciated. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 6 may. 2024
Hello Mary,Thank you for sharing your feedback with us. We appreciate your comments and will use them for further improvement. Feel free to contact our management if you have any additional concerns regarding your experience.

2/10 Terrible

Lou-Ann

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
the bathroom was dirty. the carpet was soaking wet cause mini fridge was broken the remote to tv did not work. the phoen to call amd complain was broken. could not sleep at all from everyone runing around yelling at all hours when i say all hours i mean 1am 2am 3am 4am 5am the entire stay was absolutely horrendous
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 7 may. 2024
Hello Lou-Ann, We apologize for the inconveniences you encountered during your stay. We encourage guests to report any issues directly to our staff for prompt assistance. Your feedback will be shared with our team to ensure a better experience for future guests.

10/10 Excelente

Renee

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hospitality
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 7 may. 2024
Hello Renee,We are pleased to hear that you enjoyed the hospitality during your stay with us. Our team strives to provide exceptional service to all our guests. Should you have any further feedback or comments, feel free to contact us directly.

6/10 Aceptable

Mylee

Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 4 may. 2024
Hello Mylee,We appreciate you choosing our hotel for your stay. If there were any areas where we could improve, please do not hesitate to reach out to us. We hope to welcome you back in the future for an even better experience.

6/10 Aceptable

MrsTrell2017

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 4 may. 2024
Hello MrsTrell2017,We appreciate you choosing to stay with us. Please reach out to us directly with any concerns from your recent visit so we can address them accordingly.

8/10 Bueno

Reneisha

Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 4 may. 2024
Hello Reneisha,We're delighted you enjoyed your stay with us! Please don't hesitate to contact us directly with any further feedback you may have. We look forward to welcoming you back soon!

2/10 Terrible

Kethia

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don’t like the hotel because it’s dirty and smells bad
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 10 abr. 2024
Hello Kethia, We are sorry to hear about your experience, cleanliness is our top priority and we will address this with our housekeeping team. Your feedback is valuable to us in improving our services for future guests.

2/10 Terrible

Michelle

Viaje familiar
No le gustó: Limpieza y servicios
They have Roaches and Bed Bugs .
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Michelle, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 Excelente

Nathaniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ns
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 5 abr. 2024
Hello Nathaniel,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again

10/10 Excelente

Angie, Jacksonville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay. Will stay again
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 5 abr. 2024
Hello Angie,We are thrilled to hear that you had a great stay with us! Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future for another enjoyable experience at our hotel. Thank you for choosing to stay with us.

2/10 Terrible

Callie

Viaje de negocios
The first night I was there it was horrible I ended up leaving the property before my second night that I already paid for. There was kids running and screaming all night long till 4am the room behind me or beside me had music blasting until after midnight. Called front desk phone just rings hung up called again was put on hold hung up called again and was put on hold and finally hung up on but when on hold the front desk was talking personal about something else with someone. I was trying to ask for my one night back but could not reach anyone at the front so I just left and took my room key with me it was pointless to go to the front desk. It was horrible and they need to have someone who can control the activity that is going on it’s a drug hotel and staff doesn’t care they don’t get up from the front desk to check or even do a walk around property before night no security no houseman to do checks. I am a hotel manager and that was the worst stay ever and I really liked my last stay there but not this one there’s no way you can sleep with all the activity going on kids running back and forth up and down the drugs the loud music, the people hanging out and sitting in the cars it doesn’t make you feel safe at all. Let me not forget the man yelling at 3am about his money for pills he sold to someone and going to the beach, this was a insane stay and I doubt I will stay at this hotel again I’m sorry it’s a nice place but the traffic and noise and the unsafe makes it bad .
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 3 abr. 2024
Hello Callie, We appreciate your detailed feedback and regret to hear about your experience. Our team has strict noise policies in place and we apologize for falling short during your stay. We advise guests to notify the front desk immediately for prompt assistance. Rest assured, we take security seriously and continuously review our procedures. Your concerns will be shared with our management for further review and improvement. We hope you reconsider and give us another chance to provide you with a more pleasant stay in the future.

2/10 Terrible

Santreona

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Santreona, We're sorry to hear that you didn't fully enjoy your stay. Please feel free to reach out to us with any feedback you may have so we can improve our services for future guests.

10/10 Excelente

Mary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was not plentyful. Had to go out for breakfast. Cereal, rolls, Coffee only. Coffee was very good.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Mary,We appreciate your feedback on our breakfast options and are delighted you enjoyed our coffee. We strive to cater to a variety of tastes and will take your comments into consideration for future improvements. Your satisfaction is important to us and we hope to welcome you back for a better experience next time.

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cleaning all okay
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 16 mar. 2024
Hello Carlos,We appreciate your feedback on the cleanliness of our hotel. Should you have any other concerns or comments, please do not hesitate to reach out to our management team.

2/10 Terrible

Nicky

The place had mold in the mattress blood on the ceiling and they wouldn’t give me my money back! Expedia didn’t do anything about! Overall bad
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager, el 12 mar. 2024
Hello Nicky, We are sorry to hear about your experience. We take guest feedback seriously and will address these concerns with our team for improvement. For any further assistance, please reach out to our management directly.

8/10 Bueno

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 2 mar. 2024
Hello Jeffrey, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

4/10 Malo

Edlyne

Le gustó: Servicios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
To start the price there was overrated, I paid $270 for 2 nights for a room where my heater did not work the entire stay and it was cold, the property was dirty, saw a lot of homeless individuals walking around with carts or probably call girls. Felt unsafe at times. The rooms could definitely be cleaner, non smoking rooms are for sure smoking, the hallways were dirty and smelly, but Front seat was nice. I would never stay there again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 29 feb. 2024
Hello Edlyne, We are sorry to hear about your experience and regret that your stay did not meet your expectations. We take all feedback seriously and will address these concerns with our team to improve our services. Our priority is to ensure the safety and comfort of all our guests, and we appreciate your feedback for future improvements.

10/10 Excelente

Jordan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager, el 28 feb. 2024
Hello Jordan,We are delighted to hear that you found our service to be excellent. We strive to provide every guest with a memorable experience during their stay. Thank you for sharing your feedback with us. Your comments are valuable to us as we continually work to enhance our guests' experiences.

2/10 Terrible

Andrew Connor

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 29 feb. 2024
Hello Andrew Connor, We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us with any specific feedback you would like to share so we can address any issues accordingly. Your satisfaction is important to us.

2/10 Terrible

Steve

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The room smelled of cigarette smoke, the whole place smelled of marijuana, there was actually marijuana left in our room, neighboring doors were open with loud music and smoke rolling out, people rolling joints on the floor of the corridors between rooms. We stayed for about 20 minutes and switched to the Steve Holiday Inn Express & Suites, which was excellent. Thanks for Expedia for refunding our stay!
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 24 feb. 2024
Hello Steve,We're sorry to hear about your experience. We take all guest feedback seriously and will address these concerns with our team. Thank you for bringing this to our attention.

2/10 Terrible

Alexander

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A/C not working well, smell very bad.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 21 feb. 2024
Hello Alexander, We are sorry to hear about your experience with the A/C during your stay. Your feedback is valuable and will be shared with our team for further review. Please feel free to reach out to our management team for any additional assistance regarding your recent stay.

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal y condiciones de la propiedad
Front desk attendant not friendly and more concerned about playing on TikTok. Breakfast was very poor no selection. Overall appearance of hotel was rundown and outdated.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 17 feb. 2024
Dear Guest, Thank you for your feedback on your recent stay. We apologize for any inconvenience you experienced with the front desk attendant and the breakfast selection. We appreciate your observation about the overall appearance of the hotel, as it helps us in our ongoing efforts to improve. We value your comments and will share them with our team for internal review.

4/10 Malo

Bradley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I'm not saying that it was your fault or the staff's fault as we did not call the front desk to report it but our next door neighbors were loud and raucous, using every F-bomb and N-word right up to 11:30. When we finally got to sleep the man went outside at 2:00 am and was loud on his phone until a loud woman told him to shut it down. We did not feel safe and we had a very hard time sleeping after that. I wish someone from the front desk would have handled the noise problem, but again, I didn't file a complaint.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 15 feb. 2024
Hello Bradley, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the noise disturbance from your next-door neighbors. We encourage guests to reach out to our front desk immediately so that we can address any concerns promptly. We apologize if this was not clear during your stay. We appreciate your feedback and will use it to improve our guest experience.

10/10 Excelente

Kathy

Le gustó: Limpieza, servicio y personal, servicios
I sure wish the washer and dryer worked here and wouldn't take out money. I stayed here last summer for 6 weeks and they were broken back then to. This time need more night time security to many people walking around all hours of the night
Se hospedó 5 noches en febrero de 2024
Respuesta de Manager, el 13 feb. 2024
Hello Kathy, We apologize for any inconvenience caused by the washer and dryer. We appreciate your feedback and have taken note of your concerns regarding the night time security. We value your patronage and will continue to strive for improvements. Please feel free to contact our management team directly for further assistance.

4/10 Malo

Galina

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Would not recommend to stay at this property , at night so loud, stinky with marijuana or smoke. Reckless drivers on parking lot with loud music. Not worth a dime for this stay. Will never book again. Did not feel safe. Was hoping at least to wake up alive.
Respuesta de Manager, el 6 feb. 2024
Hello Galina, We apologize for any inconvenience you may have experienced during your stay. The safety and comfort of our guests is of utmost importance to us. We have shared your feedback with our team to ensure that such incidents are not repeated in the future. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for a better experience.

2/10 Terrible

Virginia

No le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 1 feb. 2024
Hello Virginia, We're sorry to hear that your experience fell short of your expectations. We invite you to reach out to us directly so that we can address any specific concerns you may have had. We value your feedback and would appreciate the opportunity to make things right.