Vista frontal de la propiedad

Opiniones de Ashley Wahid Hasyim Jakarta

4 out of 5
Ashley Wahid Hasyim Jakarta
Jalan K.H. Wahid Hasyim No. 73-75, Gondangdia, Menteng, Jakarta Pusat, Jakarta

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 108 de 235 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 104 de 235 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 15 de 235 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 235 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 235 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

ISIDRO

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel agradable, limpio y céntrico
Hotel céntrico con buena relación calidad-precio, cercano a embajada y centros comerciales.
Se hospedó 2 noches en octubre de 2018
Respuesta de Wawan Irawan , el 17 nov. 2018
Dear Isdro, Thank you for your time and share your feed back with us. It was a great pleasure having you here. It is very true that our Hotel is located in the central of Jakarta which really close from touristic places, embassy's and shopping mall. in a convenient location with easy access for both business and leisure travelers. We are happy to hear from you that our hotel is great value for money. Once again, thank you for staying at Ashley. We will be much honored to welcome you again on your next stay. We look forward to welcoming you back to our hotel. Sincerely, Wawan Irawan Operation Manager"

8/10 Bueno

Masayuki

Viaje de negocios
部屋が狭いですが、綺麗なホテル。
Se hospedó 1 noche en abril de 2024
Respuesta de Joko Haryanto, el 30 abr. 2024
Dear Mr/Mrs. MasayukiWarm greetings from Ashley Jakarta Wahid .We appreciate for the review that has given and happy to know your delightful experience with us.We’re always happy to welcome you back here.Regards,Joko HaryantoHotel Manager

10/10 Excelente

Kiyoshi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en abril de 2024
Respuesta de Joko Haryanto, el 26 abr. 2024
Dear Mr/Mrs. Kiyoshi Warm greetings from Ashley Jakarta Wahid .We appreciate for the review that has given and happy to know your delightful experience with us.We’re always happy to welcome you back here.Regards,Joko HaryantoHotel Manager

10/10 Excelente

Giovanny

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We did stay for 2 nights, the hotel's location is easily walk from MRT/Sarinah. The staff are friendly and helpful, they also allowed us to check in 1hr earlier. We did ask for new towel because there is cigarette smell on the towel and they changed quickly with the fresh new towel. Overall is good stay at Ashley Hotel
Se hospedó 2 noches en marzo de 2024
Respuesta de Joko Haryanto, el 26 abr. 2024
Dear Mr/Mrs. GiovannyWarm greetings from Ashley Jakarta Wahid .We appreciate for the review that has given and happy to know your delightful experience with us.We’re always happy to welcome you back here.Regards,Joko HaryantoHotel Manager

10/10 Excelente

??

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Joko Haryanto, el 26 abr. 2024
Dear Valued GuestWarm greetings from Ashley Jakarta Wahid .We appreciate for the review that has given and happy to know your delightful experience with us.We’re always happy to welcome you back here.Regards,Joko HaryantoHotel Manager

6/10 Aceptable

YOSHIAKI

Le gustó: Limpieza y servicio y personal
Breakfast was acceptable. When I faced difficulty, staff were so kind to solve this issue.
Se hospedó 5 noches en febrero de 2024
Respuesta de Joko Haryanto, el 6 mar. 2024
Dear Mr/s YoshiakiThank you for your review. As we are dedicated to deliver an excellent service, we are happy to hear that our colleagues went extra mile to ensure your stay was a memorable one. Your recognition of our efforts are very encouraging and will certainly empower our colleagues to strive for the best every day. We look forward to welcoming you again for another perfect stay. Best Regards,Joko HaryantoCluster Hotel Manager

8/10 Bueno

Tadashi

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
スタッフの対応が良い
Se hospedó 1 noche en enero de 2024
Respuesta de Joko, el 29 ene. 2024
Dear Mr TadashiThank you for your review. As we are dedicated to deliver an excellent service, we are happy to hear that our colleagues went extra mile to ensure your stay was a memorable one. Your recognition of our efforts are very encouraging and will certainly empower our colleagues to strive for the best every day. We look forward to welcoming you again for another perfect stay. Best Regards,Joko HaryantoCluster Hotel Manager

10/10 Excelente

HYUNG

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Joko, el 29 ene. 2024
Dear Mr/s HyungThank you for your review. As we are dedicated to deliver an excellent service, we are happy to hear that our colleagues went extra mile to ensure your stay was a memorable one. Your recognition of our efforts are very encouraging and will certainly empower our colleagues to strive for the best every day. We look forward to welcoming you again for another perfect stay. Best Regards,Joko HaryantoCluster Hotel Manager

10/10 Excelente

Sylvain

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Très bon hôtel
Très bon service, de l’accueil au départ. Personnel gentil et arrangeant pour un départ un peu plus tardif. Petit-déjeuner inclus dans le prix de la chambre, sous forme de buffet, assez varié et copieux. Je ne suis pas sûr de revenir à Jakarta mais, si je reviens, je redemanderai sûrement une chambre ici.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Joko, el 29 ene. 2024
Dear Mr/s SylvainThank you for your review. As we are dedicated to deliver an excellent service, we are happy to hear that our colleagues went extra mile to ensure your stay was a memorable one. Your recognition of our efforts are very encouraging and will certainly empower our colleagues to strive for the best every day. We look forward to welcoming you again for another perfect stay. Best Regards,Joko HaryantoCluster Hotel Manager

10/10 Excelente

Emelie

Se hospedó 2 noches en diciembre de 2023
Respuesta de Joko, el 29 ene. 2024
Dear Mr/s EmelieThank you for your review. As we are dedicated to deliver an excellent service, we are happy to hear that our colleagues went extra mile to ensure your stay was a memorable one. Your recognition of our efforts are very encouraging and will certainly empower our colleagues to strive for the best every day. We look forward to welcoming you again for another perfect stay. Best Regards,Joko HaryantoCluster Hotel Manager

10/10 Excelente

Ammar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Joko, el 29 ene. 2024
Dear Mr AmmarThank you for your review. As we are dedicated to deliver an excellent service, we are happy to hear that our colleagues went extra mile to ensure your stay was a memorable one. Your recognition of our efforts are very encouraging and will certainly empower our colleagues to strive for the best every day. We look forward to welcoming you again for another perfect stay. Best Regards,Joko HaryantoCluster Hotel Manager

10/10 Excelente

MASUDA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023
Respuesta de joko, el 29 ene. 2024
Dear Mr/s MasudaThank you for your review. As we are dedicated to deliver an excellent service, we are happy to hear that our colleagues went extra mile to ensure your stay was a memorable one. Your recognition of our efforts are very encouraging and will certainly empower our colleagues to strive for the best every day. We look forward to welcoming you again for another perfect stay. Best Regards,Joko HaryantoCluster Hotel Manager

10/10 Excelente

ABDUL GHAFAR

Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Takashi

Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

TEO

Se hospedó 3 noches en octubre de 2023

8/10 Bueno

jimmy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff. Good location.
Se hospedó 4 noches en septiembre de 2023

8/10 Bueno

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
near to mall
Se hospedó 5 noches en septiembre de 2023

8/10 Bueno

Amelie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place
Comfortable, clean, breakfast ok. Good location Free self laundry A bit noisy, we can hear pretty much everything between the rooms. Overall a nice place to stay, correct prices for the quality in Jakarta.
Se hospedó 3 noches en agosto de 2023

6/10 Aceptable

NAOTO

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
キレイなホテルです。
Se hospedó 3 noches en julio de 2023

8/10 Bueno

haruko

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
便利な場所にあり、スタッフが親切で、ランドリールームがあり、安く泊まれるよ。
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Shung Hing

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No privacy room
I was assigned the room at level1 just on the same courtyard of the meeting building, many people pass-by in the morning and talking outside my window...
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Hiroshi

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
コスパの良いホテル
初日にエアコンが効かず、下水の悪臭は酷く、最悪でしたが、クレームを入れるとすぐに対応してくれたのが良かった。 朝食はレパートリーが少ない。 値段が安く、屋台が並ぶ通り、両替所にも近かったので、総合的には良かった。
Se hospedó 3 noches en marzo de 2023
Respuesta de Levy, el 14 abr. 2023
Dear Hiroshi, Thank you for taking the time to complete our online Guest satisfaction survey.We noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, we offer you our deepest apologies for having failed to give you the service all our guests expect. We would like to convey our apology for such inconvenience happened at your last stay with us. Please rest assured that we are working with Management and Engineering Manager to tackle this issue as soon as possible. It is indeed, our country was having extreme Heat storm recently that was quite unexpected to have such impact to our room. Certainly it will be our valuable lesson to keep improving ourselves. Hiroshi , we are truly apologize for any discomfort caused to you and we earnestly hope this inopportune experience will not tarnish your trust in our Hotel.Yours sincerely, Levie Raymon Michael Operation Manager

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
Overall ok
Menginap di kamar eksekutif,tempatnya dipojok-pojok gedung,kamar ok,layanan FO ok, makanan standar,dekat kemana-mana
Se hospedó 2 noches en marzo de 2023
Respuesta de Levy, el 14 abr. 2023
Kepada Tamu Yang Terhormat,Salam Hangat dari Ashley Jakarta Wahid Hasyim!Terima kasih untuk meluangkan waktu anda untuk membagikan pengalaman menginap anda di Ashley Wahid Hasyim Jakarta!Merupakan suatu kebanggaan bagi tim kami untuk dapat memberikan kualitas pelayanan dan fasilitas terbaik bagi anda. Sekali lagi kami berterima kasih untuk kepercayaan anda dengan Hotel kami dan kami nantikan untuk menyambut anda di kemudian hari.Salam Hangat,Levie Raymon MichaelOperation Manager

10/10 Excelente

Claudia

Se hospedó 1 noche en marzo de 2023
Respuesta de Levy, el 14 abr. 2023
Dear Claudia,Thank you for taking the time to share your stay experience at Ashley Wahid Hasyim Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back at our Hotel.Yours sincerely,Levie Raymon MichaelOperation Manager

8/10 Bueno

jimmy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Laundry facilities is very useful and unique
Se hospedó 2 noches en febrero de 2023
Respuesta de Levy, el 14 abr. 2023
Dear Jimmy,Thank you for taking the time to share your stay experience at Ashley Wahid Hasyim Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back at our Hotel.Yours sincerely,Levie Raymon MichaelOperation Manager

10/10 Excelente

Panmeline

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay in Ashley
The stay was amazing! Thanks to leona whom have prepared the room very nicely for check in. We have good food nearby as well! I will stay in Ashley again. I wish the breakfast have more western choices :)
Se hospedó 3 noches en enero de 2023
Respuesta de Levy, el 18 ene. 2023
Dear Panmeline,Thank you for taking the time to share your stay experience at Ashley Wahid Hasyim Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality. Especially to our Guest Service Officer, Leony, who had demonstrated such an excellent service to you during the stay with us.Your constructive feedback about our breakfast variety shall be delivered to our restaurant team where they can find the best solution possible to improve our breakfast varieties and qualities as well. Hopefully, in near future we could improve and leverage our breakfast to satisfy our diverse guest.We thank you again for your valued patronage and look forward to welcoming you back at our Hotel.Yours sincerely,Levie Raymon MichaelOperation Manager

8/10 Bueno

Mayadi bin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great. Very convenient to get around too.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Levy, el 7 ene. 2023
Dear Mayadi bin,Thank you for taking the time to share your stay experience at Ashley Wahid Hasyim Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back at our Hotel.Yours sincerely,Levie Raymon MichaelOperation Manager

10/10 Excelente

Marliah

Se hospedó 1 noche en diciembre de 2022
Respuesta de Levy, el 7 ene. 2023
Dear Marliah,Thank you for taking the time to share your stay experience at Ashley Wahid Hasyim Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back at our Hotel.Yours sincerely,Levie Raymon MichaelOperation Manager

8/10 Bueno

Masayuki

Viaje de negocios
Le gustó: Limpieza y servicio y personal
レストランも遅くまでやっていて、フロントのスタッフもレストランのスタッフも皆さん親切です。 ホテルの前の渋滞が気になりますが、ホテルは良いです。
Respuesta de Levy, el 18 ene. 2023
Dear Masayuki,Thank you for taking the time to share your stay experience at Ashley Wahid Hasyim Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We convey our apology for such inconvenience happened about the opening hour of our Restaurant. Please rest assure that we have addressed the issue directly to the Restaurant Manager to monitor and control their team so that we can open the breakfast time precisely so that our guest could enjoy the breakfast conveniently. We do hope that they could take necessary actions to ensure this one can be happened as soon as possible.We thank you again for your valued patronage and look forward to welcoming you back at our Hotel.Yours sincerely,Levie Raymon MichaelOperation Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotels and great location.
Nice room, good breakfast, great location and very clean. The staff are friendly too. It is just a walking distance to many attractions. We walk to the monument, to Thamrin and even to Tanah Abang. The train station is also within the vicinity as well.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Levy, el 15 dic. 2022
Dear Valued Guest,Thank you for taking the time to share your stay experience at Ashley Wahid Hasyim Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!I would like to share your happiness with my team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back at our Hotel.Yours sincerely,Levie Raymon MichaelOperation Manager

10/10 Excelente

Senja Halim

Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Leonard

Se hospedó 2 noches en agosto de 2022

8/10 Bueno

asano

Viaje familiar
Le gustó: Servicio y personal y servicios
無料の朝食が結構美味しかったのと、ランドリールームを自由に使えて良かったです。 スタッフも親切でした。部屋の床がじゅうたんじゃないのも清潔な感じがして良かったが、毎日掃除してもゴミが落ちていた。でもまあいいかな
Se hospedó 7 noches en julio de 2022

10/10 Excelente

Akhmad

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel sangat nyaman. Very rexommended. 1. Lokasi strategis 2. Bangunan dan lingkungan bersih 3. Kamar sangat nyaman dan bersih 4. Kasur sangat sangat empuk, nyamaaaan banget 5. Cek in cek out cepat Overall aemua baguuusssss Hal yang perlu ditingkatkan : varian sarapan kurang banyak. Heheh
Se hospedó 1 noche en julio de 2022

10/10 Excelente

asano

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 8 noches en julio de 2022

10/10 Excelente

Birtan

Se hospedó 1 noche en julio de 2022

8/10 Bueno

Rosadli

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good service
Se hospedó 4 noches en mayo de 2022

8/10 Bueno

Lin

Se hospedó 3 noches en mayo de 2022

10/10 Excelente

IIN

Se hospedó 1 noche en febrero de 2022
Respuesta de Eko Kurniawan, el 18 feb. 2022
Dear Iin Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eko Kurniawan Hotel Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Eko Kurniawan, el 18 feb. 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eko Kurniawan Hotel Manager

10/10 Excelente

gabor

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location nice safe area lovely staff clean hotel comfy place good for business and short vacay
Se hospedó 1 noche en octubre de 2021
Respuesta de Eko Kurniawan, el 22 oct. 2021
Dear Gabor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eko Kurniawan Hotel Manager

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel yg nyaman
Tempatnya nyaman.. diluar banyak makanan, strategis untuk plesiran dan nyaman untuk kulineran.. Dihotel juga tersedia lantai untuk smoking room jd bisa merokok dgn tenang dalam kamar..
Se hospedó 1 noche en junio de 2021
Respuesta de Eko Kurniawan, el 10 jun. 2021
Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Eko Kurniawan Hotel Msnager

10/10 Excelente

Ammar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rester plus longtemps
J'ai prolonge 3 fois de 2 à 6 puis 13 nuits
Se hospedó 4 noches en octubre de 2020

10/10 Excelente

Ammar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We stay longer and longer
Un personel discret mais efficace .le service des chambres parfait tres propre rapide et discret.
Se hospedó 3 noches en octubre de 2020

4/10 Malo

Rudolf B

Se hospedó 1 noche en octubre de 2020

10/10 Excelente

Ruth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I’m so glad! Stayed in Ashley, and love the employees and always polite and friendly! Good area and easy to go anywhere. See you next time .
Se hospedó 16 noches en septiembre de 2020
Respuesta de Pipin W, el 7 oct. 2020
Dear Ruth, Thank you for the wonderful review. We are pleased to know that we have surpassed your expectations in all aspects of our hotel facilities, products and service delivery. I look forward to sharing your lavish praises with my team as we take pride in our mission in providing moments of delight. Best Regards, Pipin W Hotel Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Location
Good service and strategis
Se hospedó 1 noche en marzo de 2020
Respuesta de Pipin W, el 31 mar. 2020
Dear Ashley Guest, Thank you for the wonderful review. We are pleased to know that we have surpassed your expectations in all aspects of our hotel facilities, products and service delivery. I look forward to sharing your lavish praises with my team as we take pride in our mission in providing moments of delight. Kind Regards, Pipin W Hotel Manager

8/10 Bueno

N, Singapore

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Recommended for those solo or couples to stay in this hotel.
Se hospedó 1 noche en febrero de 2020

6/10 Aceptable

Christopher

Le gustó: Limpieza y comodidad de las habitaciones
Better options available
I was generally unimpressed with the service and overall condition of the hotel. The bed was comfortable. However, I think I’ll try other comparable options in the neighborhood in the future.
Se hospedó 3 noches en febrero de 2020