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Opiniones de FM7 Resort Hotel Jakarta

4 out of 5
FM7 Resort Hotel Jakarta
Jl. Raya Perancis 67, Tangerang, Banten

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 434 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 368 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 124 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 43 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 31 de 1000 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.8/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Un muy buen lugar para hacer transito en Jakarta. Tiene un buen ambiente. Personal agradable. Habitaciones basicas y cómodas. Buen spa. Buen restaurant.
Se hospedó 1 noche en octubre de 2023
Respuesta de FM7 Resort Hotel, el 24 nov. 2023
Dear Jorge,Thank you for taking the time to review your recent stay in FM7 Resort Hotel! We are glad to hear that you had an overall good experience at FM7 Resort Hotel. Your comments are highly valuable to us and will assist us in our continuous effort to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely,Guest Relation Manager

10/10 Excelente

JORGE

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay. Clean, big, full equipped gym, lock rooms, excellent swiming pool, good restaurant. Breakfast is ok. Free transport to airport. 10 minutes.
Se hospedó 1 noche en junio de 2023
Respuesta de Guest Relation Manager, el 12 oct. 2023
Dear Jorge,Thank you for sharing your great experience and apreciating our cleanliness, gym and swimming pool facility, also your review about our breakfast. Thank you for appreciating our staff's hospitality, and we hope we could serve you when you return to our hotel soon. Thank youSincerely,Guest Relation Manager

8/10 Bueno

Manuel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelentes instalaciones con piscina y spa. El restaurante está muy bien para no tener que moverte del hotel. El personal de la entrada nos ayudó a conseguir un transporte al centro. Lo peor fue el ruido de otros clientes por el pasillo de madrugada. Una puerta adicional entre el pasillo y la habitación estaría bien para asegurar el descanso
Se hospedó 1 noche en junio de 2023
Respuesta de Guest Relation Manager, el 12 oct. 2023
Dear Manuel,Thank you for sharing your great experience when stay at FM7 Resort Hotel. It is very kind of you for giving us a kind review about facilities such us spa and pool. You also giving us a good review about our restaurant, and shuttle service and also our staff's hospitality. Hope you will return soon for your next trip. Thank youSincerely,Guest Relation Manager

10/10 Excelente

Wilma

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La propiedad esta sumamente cerca del aeropuerto internacional Suharto Hatta. El personal muy amable y accesible. El cuarto muy limpio. Transportacion de aeropuerto - hotel - aeropuerto a tiempo.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Cristina

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2020
Respuesta de Wahyu, el 13 ene. 2020
Dear Guest, Warmest greetings from FM7 Resort Hotel. Thank you for your feedback from your recent stay in Jakarta. We appreciate all guests opinion as we aim to provide the highest standards of services to all of our guests. Thank you for choosing FM7 Resort Hotel and see you soon. Kind regards, FM 7 Resort Hotel Management

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
el establecimiento tiene buena presentacon. El cuarto estaba limpio y olia bien. el servivio en el check in fue rapido y fueron muy amables.
Se hospedó 1 noche en agosto de 2019
Respuesta de Wahyu, el 4 sept. 2019
Dear Guest, Thank you for this heart-warming review. We are glad to know that your recent stay with us was great. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, FM7 Resort Hotel Management

10/10 Excelente

Adriana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Wahyu, el 19 ago. 2019
Dear Guest, Warmest greetings from FM7 Resort Hotel. Thank you for your feedback from your recent stay in Jakarta. We are glad to hear that your stay was enjoyable, and We have shared this review to our team member to motivate them to serve even better. We appreciate all guests opinion as we aim to provide the highest standards of services to all of our guests. Thank you for choosing FM7 Resort Hotel and see you soon. Kind regards, FM7 Resort Hotel Management

10/10 Excelente

Cliente verificado

Un hotel de aeropuerto moderno con amplias habitaciones
Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

Anais, Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto para estar cerca del aeropuerto y no tener que entrar así en Jakarta. Tienen shuttle gratuito que funciona muy bien. Se tardan unos 15-20 minutos al aeropuerto, porque aunque está al lado hay atascos y hay que dar mucha vuelta. La piscina y el Spa están muy bien. El desayuno muy completo. Las habitaciones son enormes, con cámadas grandes y cómodas. Baño bien.
Se hospedó 1 noche en octubre de 2018

8/10 Bueno

AnaIsabel, Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto para estar cerca del aeropuerto
El hotel está cerca del aeropuerto, aunque en shuttle se tardan unos 20 minutos porque tiene que dar bastante vuelta. Pero funciona perfecto. La piscina y el spa son ideales para relajarse despues de un vuelo largo. la terraza de la azotea es muy bonita, relajante y tranquila para tomar algo al atardecer. Tienen restaurante 24 horas por si tu vuelo llega tarde. La habitación que nos dieron era tranquila, grande y cómoda. Excepto las almohadas, demasiado gordas y muy duras, incómodas. Probamos la comida del restaurante, muy buena, aunque cara para los precios indonesios. El desayuno bastante bien, variado y con un horario desde las 4h de la mañana por si tu vuelo sale pronto. Muy buena elección para no ir a la ciudad entre vuelos.
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Cristina, Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Hotel close to the airport
It's a really nice hotel if you have a flight the next morning is the perfect stay, includes a free shuttle to the airport which is really close.
Se hospedó 1 noche en septiembre de 2017
Respuesta de MR, el 20 sept. 2017
Dear Guest, Warmest greetings from FM7 Resort Hotel. Thank you for your feedback from your recent stay in Jakarta. We appreciate all guests opinion as we aim to provide the highest standards of services to all of our guests. Thank you for choosing FM7 Resort Hotel and see you soon. Kind regards, FM7 Resort Hotel Management

8/10 Bueno

Sergi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2017
Dear Guest, Warmest greetings from FM7 Resort Hotel. Thank you for your feedback from your recent stay in Jakarta. We appreciate all guests opinion as we aim to provide the highest standards of services to all of our guests. Thank you for choosing FM7 Resort Hotel and see you soon. Kind regards, FM7 Resort Hotel Management

10/10 Excelente

Jose Alberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecta. Gratamente sorprendido

8/10 Bueno

Carlos Felipe, Medellin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena relación calidad-precio, buen desayuno buffet y con transporte gratuito al aeropuerto. Lo recomendaría si vas solo un día a Jakarta.

8/10 Bueno

NURIA, Barcelona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Correcta
Muy satistactoria aunque la noche resulto un tanto ruidosa

8/10 Bueno

Esteban, Madrid

Le gustó: Servicio y personal y comodidad de las habitaciones
Buen hotel cerca del aeropuerto
Buen hotel cerca del aeropuerto para alojarse entre vuelo y vuelo

8/10 Bueno

NEUS, Barcelona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Neus Barcelona
Buena situación, cerca del aeropuerto, ideal para descansar entre vuelos. Personal muy atento y profesional, despide de todos los servicios necesarios. Habitación grande, limpia, pero impersonal y con luz deficiente.

10/10 Excelente

Franziska

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Anggryani

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
ok
Se hospedó 1 noche en mayo de 2024
Respuesta de Umi, el 14 may. 2024
"Dear Anggryani,Thank you for taking the time to review your recent stay in FM7 Resort Hotel! We are glad to hear that you had an overall good experience at FM7 Resort Hotel. Your comments are highly valuable to us and will assist us in our continuous effort to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely,Guest Relation Manager"

10/10 Excelente

Luis, Universal City

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The shuttle is very convenient, the rooms are delightful, the restaurants are unike in food and style, the staff makes you feel like you're home. This is my 4th stay here and i will continue to stay here every time I need to travel through Jakarta.
Se hospedó 1 noche en abril de 2024
Respuesta de Umi, el 9 may. 2024
"Dear Luis,Thank you for taking the time to review your recent stay in FM7 Resort Hotel! We are glad to hear that you had an overall good experience at FM7 Resort Hotel. Your comments are highly valuable to us and will assist us in our continuous effort to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely,Guest Relation Manager"

6/10 Aceptable

Rodherick

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice looking and well maintained property. The staff was very nice. Unfortunately, not nearly enough staff for the dining areas (dinner and drinks at Montezuma) We had service to order food and deliver and then no one came by again for the rest of the night. . 30 - 35 people in the restaurant and only three people working with a manager. They were all working very hard, just not nearly enough people to service all those tables. Our room was nice, clean and well maintained.. BUT, it took HOURS to cool down to an acceptable temperature with the air conditioner set on the lowest setting. We didn't get a lot of rest until around 3am..
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Zeeshan, Melbourne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relation Manager, el 23 abr. 2024
Dear Zeeshan ,Warmest greetings from FM7 Resort Hotel,It is wonderful to hear that you enjoyed our facilities, and service. Your kind comments are encouraging and bring such a motivation to our team to consistently provide memorable experiences to all guests.We all look forward to being of service to you again.Sincerely,Guest Relation Manager

8/10 Bueno

Magdalena

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relation Manager, el 17 abr. 2024
Dear Magdalena,Warmest greetings from FM7 Resort Hotel,We are delighted to receive an good rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager

10/10 Excelente

HARTATI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Manager, el 16 abr. 2024
Dear HARTATI ,Warmest greetings from FM7 Resort Hotel,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager

10/10 Excelente

Kaami

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were very nice, free breakfast was delicious and lots of options, spa amenities were very nice. Felt like a W hotel but for motel 6 price
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Manager, el 16 abr. 2024
Dear Kaami ,Thank you for choosing FM7 Resort Hotel as your home away from home.We thank you very much for taking the time to share with us your positive experience. It is always pleasured to read encouraging comments and we are glad that you had an enjoyable stay with us.Rest assured that we will certainly share your feedback with our staff, and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our service.Once again, thank you for sharing your experience. We are looking forward to welcoming you back in the near future and create memorable moments once again.Sincerely,Guest Relation Manager

8/10 Bueno

Adriana

Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Manager, el 29 abr. 2024
Dear Adriana,Thank you for choosing FM7 Resort Hotel as your home away from home.We thank you very much for taking the time to share with us your positive experience. It is always pleasured to read encouraging comments and we are glad that you had an enjoyable stay with us.Rest assured that we will certainly share your feedback with our staff, and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our service.Once again, thank you for sharing your experience. We are looking forward to welcoming you back in the near future and create memorable moments once again.Sincerely, Guest Relation Manager

8/10 Bueno

scott

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was beautiful and rooms were very nice. Bteakfast was very good. Room service food was only fair. The strangest thing was that they charge taxis and food delivery services every time they drive onto the property
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Ricky

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Manager, el 16 abr. 2024
Dear Ricky,We would like to thank you for staying in FM7 Resort Hotel and we really appreciate your valuable support by taking time to share your lovely experience with us here.The pleasure is ours to have made your stay here a comfortable and enjoyable one.Sincerely appreciate your feedback regarding our staff, restaurant and shuttle.We are looking forward to welcoming you back to our hotel.Sincerely,Guest Relation Manager

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place for short stay before flights. Good buffet for breakfast, and rooftop bar enjoyable to view the jets landing and taking off while sipping a cold drink.
Se hospedó 1 noche en marzo de 2024
Respuesta de Erik Hariadi, el 4 abr. 2024
Dear Richard,We are pleased to learn that we have met your expectations. Thank you for your kind words about the quality of services offered and extended to you during your stay and shared on our online portals.Your review surely helps other guests in getting more information about our hotel and facilities. We all look forward to being of service to you again.Sincerely,Guest Relation Manager

10/10 Excelente

George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relation Manager, el 17 abr. 2024
Dear George,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager

10/10 Excelente

Jon

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Manager, el 19 abr. 2024
Dear Jon,Warmest greetings from FM7 Resort Hotel,We are delighted to receive an good rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager

10/10 Excelente

Richard

Viaje en pareja
Very convenient for quick overnight before early morning flights..nice decor..accommodating buffet breakfast…my go to hotel!
Se hospedó 1 noche en marzo de 2024
Respuesta de Erik Hariadi, el 4 abr. 2024
Dear Richard,We are pleased to learn that we have met your expectations. Thank you for your kind words about the quality of services offered and extended to you during your stay and shared on our online portals.Your review surely helps other guests in getting more information about our hotel and facilities. We all look forward to being of service to you again.Sincerely,Guest Relation Manager

6/10 Aceptable

Patricia

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
I had an in room massage booked through the spa, and it was excellent! However, we arrived at the hotel at noon after a long day of traveling, and had requested early check-in. Instead, we had to sit in the lobby and wait almost 3 hours, an hour AFTER the normal check-in time.
Se hospedó 1 noche en marzo de 2024
Respuesta de Erik Hariadi, el 4 abr. 2024
Dear Patricia,Thank you for sharing your experience during your stay with us. We are delighted to read your positive comments and we appreciate your valuable feedback as it helps us identify the service we can improve the guest experience. We looking forward to welcoming you back to our Hotel very soon.Sincerely,Guest Relation Manager

10/10 Excelente

Diana

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean nice
Se hospedó 3 noches en marzo de 2024
Respuesta de Erik Hariadi, el 4 abr. 2024
Dear Diana,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager

10/10 Excelente

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
FM7 is a fantastic property to stay at especially when you are transit. It is convenient, the staff are very professional and helpful and the rooms are always clean and meet your needs.
Se hospedó 1 noche en febrero de 2024
Respuesta de Erik Hariadi, el 4 abr. 2024
Dear Diana,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager

10/10 Excelente

Oliver, Hoboken

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Vers good hotel close to airport
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Manager, el 17 abr. 2024
Dear Oliver, Thank you for taking the time to share your splendid feedback in regards to your stay at FM7 Resort Hotel. It warms our heart to know that your visit was an enjoyable one and that you were happy with the facilities and the hospitality we have delivered. Once again, thank you for placing your confidence in us. Hopefully, your next visit just around the corner, see you again! Sincerely, Guest Relation Manager

10/10 Excelente

Claudette, Scottsdale

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
Very nice room. Excellent service. Free shuttle to and from airport. Easy to find the staff for shuttle service at the airport. Just need too email them and let them know you have a reservation and flight info for pickup. Good food and other services available. Very nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Erik Hariadi, el 4 abr. 2024
Dear Claudette, Thank you for taking the time to share your splendid feedback in regards to your stay at FM7 Resort Hotel. It warms our heart to know that your visit was an enjoyable one and that you were happy with the facilities and the hospitality we have delivered. Once again, thank you for placing your confidence in us. Hopefully, your next visit just around the corner, see you again! Sincerely, Guest Relation Manager

10/10 Excelente

Diane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We always stay at FM7 when we are traveling to Jakarta especially when we are in transit. There shuttle service is excellent. The staff are always professional and so helpful. The hotel is always clean. We enjoy the gym and pool area to relax after a long flight or when continuing on our journey in Indonesia.
Se hospedó 1 noche en marzo de 2024
Respuesta de Erik Hariadi, el 4 abr. 2024
Dear Diane, Thank you for taking the time to share your splendid feedback in regards to your stay at FM7 Resort Hotel. It warms our heart to know that your visit was an enjoyable one and that you were happy with the facilities and the hospitality we have delivered. Once again, thank you for placing your confidence in us. Hopefully, your next visit just around the corner, see you again! Sincerely, Guest Relation Manager

10/10 Excelente

Kyle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
On the whole a very pleasant experience! Great for an overnight.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Manager, el 12 mar. 2024
Dear Kyle, Thank you for taking the time to share your splendid feedback in regards to your stay at FM7 Resort Hotel. It warms our heart to know that your visit was an enjoyable one and that you were happy with the facilities and the hospitality we have delivered. Once again, thank you for placing your confidence in us. Hopefully, your next visit just around the corner, see you again! Sincerely, Guest Relation Manager

6/10 Aceptable

Karine

No le gustó: Limpieza, servicios, condiciones de la propiedad
Noisy air con, breakfast starting at 7.00am only, far from the airport
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Manager, el 12 mar. 2024
Dear Karine,Thank you for sharing your experience during your stay with us. We are delighted to read your positive comments and we appreciate your valuable feedback as it helps us identify the service we can improve the guest experience. For your information our restaurant ready to served for breakfast start from 4 AM everyday, we provide breakfast starting for 4 AM to accommodate our guests with early morning flight, ensuring they can enjoy their meal before checking out.We looking forward to welcoming you back to our Hotel very soon.Sincerely,Guest Relation Manager

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic layover hotel! Near airport, 200k rupiah taxi ride. Free shuttle back. Incredible free breakfast, beautiful pool, hot and cold tubs, dry and wet sauna. Nice restaurant and upstairs s bar. Industrial neighborhood, so nothing walkable around.
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Relation Manager, el 5 mar. 2024
Dear David,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager

8/10 Bueno

Ingo, Berlin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice pool.
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Relation Manager, el 5 mar. 2024
Dear Ingo,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager

10/10 Excelente

TOMOKO, Nagoya

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
GOOD！
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relation Manager, el 28 feb. 2024
Dear Tomoko,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel.Thank you for placing your confidence with FM7 Resort Hotel, all of us are looking forward on welcoming you back at the soonest.Sincerely,Guest Relation Manager

10/10 Excelente

Zeeshan, Melbourne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relation Manager, el 26 feb. 2024
Dear Zeeshan,We are delighted to receive a good rating from you. Hope with all the rating you give, we can serve you more when you stay in the future. Thank youSincerely,Guest Relation Manager

10/10 Excelente

Julie, Santa Clarita

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was spacious and clean. The breakfast was delicious. Get cash at the airport because there’s no ATM nearby to pay for taxi should you decide to go somewhere. I would definitely stay here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relation Manager, el 23 feb. 2024
Dear Julie,Thank you for taking the time to review your recent stay in FM7 Resort Hotel! We are glad to hear that you had an overall good experience at FM7 Resort Hotel. Your comments are highly valuable to us and will assist us in our continuous effort to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely,Guest Relation Manager

6/10 Aceptable

Tat Hin

Le gustó: Limpieza y servicio y personal
房間臉盆，按摩浴缸，不能去水⋯
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relation Manager, el 22 feb. 2024
Dear Tat Hin,Thank you for taking the time to tell us about your experience at FM7 Resort Hotel. We apologize that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies.At FM7 Resort Hotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us.I have informed the related department in regards to your review so that the issues could have been handled better for the future.We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Relation Manager

8/10 Bueno

Hiu Fai

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel itself is very good value for money. Clean and spacious.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relation Manager, el 21 feb. 2024
Dear Hiu Fai,We are pleased to learn that we have met your expectations. Thank you for your kind words about the cleanlines and extended to you during your stay and shared on our online portals.Your review surely helps other guests in getting more information about FM7 Resort Hotel. We all look forward to being of service to you again.Sincerely,Guest Relation Manager

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A nice hotel and one of the better ones I’ve stayed in near Jakarta airport. Distance from airport was a challenge but the driver was waiting at the airport, even though they didn’t message. Good shuttle back too
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relation Manager, el 21 feb. 2024
Dear David, Thank you for taking the time to share your splendid feedback in regards to your stay at FM7 Resort Hotel. It warms our heart to know that your visit was an enjoyable one and that you were happy with the facilities and the hospitality we have delivered. Once again, thank you for placing your confidence in us. Hopefully, your next visit just around the corner, see you again! Sincerely, Guest Relation Manager

8/10 Bueno

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A refreshing stop in Jakarta
It was a long walk from the airport where the hotel shuttle picked us up to where we could actually get in the car, but a short drive to the hotel. The hotel was clean and spacious; we had to take our suitcases up and down several stairs, however. The room was lovely; lots of space and very clean. Staff were friendly and helpful. The breakfast was fantastic! All and all, it was a welcome and refreshing break during a long journey.
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Relation Manager, el 15 feb. 2024
Dear Andrea,Thank you for taking the time to share your splendid feedback in regards to your stay in FM7 Resort Hotel.It warm our heart to know that your visit was an enjoyable one and that you were happy with the hospitality we have delivered.Once again thank you for placing your confidence with us. Hopefully your next visit is just around the corner, see you againSincerely, Guest Relation Manager