Restaurante

Opiniones de Marmot Lodge

2.5 out of 5
Marmot Lodge
86 Connaught Drive, P.O. Box 1200, Jasper, AB

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 532 de 1077 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 364 de 1077 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 110 de 1077 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 50 de 1077 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 1077 opiniones" "

8.6/10

Limpieza

9.0/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

jorge

Se hospedó 2 noches en enero de 2023
Respuesta de Marmot Lodge team, el 6 ene. 2023
Thank you for the review, Jorge! Looking forward to hosting you for the summer season at Marmot Lodge!

8/10 Bueno

RICARDO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Albee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Generally quiet and laid back. It’s an old building so I was not surprised of the insulation. We heard couple of stomping and running in hallway, loud closing of doors and loud laughing, but we were okay with that because this happened during daytime. At night everything was quiet and we had an excellent rest and sleep. For the price, we were satisfied and contented. We didn’t mind walking to downtown! We walked with stunning views everywhere. Staff were accommodating too. A very big plus was the Starbucks ☺️ Highly recommended and definitely coming back.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Jesica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good property to stay in.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kenneth T., Front Desk Agent, el 21 may. 2024
Thank you for this review, Jesica. We appreciate your business and are happy to hear you had a good stay. We look forward to seeing you again!

10/10 Excelente

Kristen, whitecourt

Le gustó: Limpieza, servicio y personal, servicios
Convenient
Se hospedó 1 noche en mayo de 2024
Respuesta de Lucy - Front Office Supervisor, el 17 may. 2024
Hi Kristen, Thank you for the great rating! We are happy that you enjoyed your stay here and appreciate you taking the time to let us know how your stay was. Best regards,

10/10 Excelente

Randi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was convenient to restaurants and shopping. Had a great view, clean and quiet
Se hospedó 1 noche en mayo de 2024
Respuesta de Florian Vogt , el 16 may. 2024
Hello Randi,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed our convenient location and the great view. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

2/10 Terrible

Veronika

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I paid $178.51 through Expedia and on the receipt it said there would be a resort charge of $2.00. That's OK. But, when I checked in there was a $50.00 damage deposit that I did not get back when I checked out. Total rip off. The stay was acceptable but the only way I can express my displeasure at the unexpected extra charge is to give this resort a one star review.
Se hospedó 1 noche en mayo de 2024
Respuesta de Florian Vogt , el 16 may. 2024
Dear Veronika,Your time to leave us with your review is appreciated. I was able to find your reservation in our system. Upon Check-in we always take an Authorization/Hold of 50 per night. This amount never gets charged to your card. At Checkout this amount was released back to your Credit Card.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Teri Lynn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love the outdoor hot tub but that there is also an indoor pool, hot tub and sauna!
Se hospedó 2 noches en abril de 2024
Respuesta de Florian Vogt , el 16 may. 2024
Hello Teri Lynn,Your time to leave us with your review is appreciated. I am glad to read that you liked our pool facilities. Thank you for your business and for staying at the Marmot Lodge.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Ronald

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No surprises
Se hospedó 3 noches en mayo de 2024
Respuesta de Lucy - Front Office Supervisor, el 12 may. 2024
Hi Ronald,Thank you for the great rating! We really appreciate your feedback. We're happy you enjoyed your stay and would love to welcome you back again in the future. Best regards,

8/10 Bueno

hazel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and comfortable.
Se hospedó 1 noche en mayo de 2024
Respuesta de Florian Vogt , el 11 may. 2024
Hello Hazel,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed the cleanliness and your comfortable room. Thank you for your business and for making the Marmot Lodge your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

RYAN

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spacious rooms, clean, quiet, and comfortable. Looks like bathrooms recently updated, nice showers. Starbucks on site is a bonus.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kenneth, Front Desk Agent, el 8 may. 2024
Hi Ryan! We're glad that you had an enjoyable stay with us during your time in Jasper. We appreciate your great feedback and would love to see you again!

8/10 Bueno

Jeffrey, Bolingbrook

Viaje en pareja
Le gustó: Servicios
Had a good stay at the Marmot. No problems at all. Everything in working order. Comfortable. Friendly. Would stay again.
Se hospedó 2 noches en mayo de 2024
Respuesta de Florian Vogt , el 8 may. 2024
Hello Jeffrey,Your time to leave us with your review is appreciated. I am glad to read that you had a good stay with us. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

Nataliia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We like staff.
Se hospedó 1 noche en mayo de 2024
Respuesta de Florian Vogt , el 8 may. 2024
Hello Nataliia,On behalf of all of us at the Marmot Lodge, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with us, and we look forward to welcoming you back in the future.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Bonnie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room is a good size and very clean. Staff is very friendly.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kenneth, Front Desk Agent, el 7 may. 2024
Hi Bonnie, we're glad that you had a pleasant experience during your stay with us. We appreciate you taking the time to write us a quick review. Hope to see you again in the future!

10/10 Excelente

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect night of rest. Bed comfy!
Se hospedó 1 noche en mayo de 2024
Respuesta de Kenneth, Front Desk Agent, el 7 may. 2024
Thank you for this review, Linda! We're glad that you had a great stay with us. Come visit us again in the future!

10/10 Excelente

Grant

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A good home base for our activities in Jasper
Se hospedó 3 noches en abril de 2024
Respuesta de Kenneth, Front Desk Agent, el 7 may. 2024
Hi Grant! We appreciate your business and are delighted that you chose to stay with us during your time in Jasper. We're happy to know that you enjoyed your stay and would love to have you again!

10/10 Excelente

Alexander

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool, Sauna & hot tub
Se hospedó 2 noches en abril de 2024
Respuesta de Lucy - Front Office Supervisor, el 3 may. 2024
Hi Alexander, Thank you for taking the time to rate your stay with us! We really appreciate the feedback. We're happy that you enjoyed your stay and hope to see you again in the future. Best regards,

8/10 Bueno

Benjamin

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice stay for the family.
Se hospedó 3 noches en abril de 2024
Respuesta de Lucy - Front Office Supervisor, el 3 may. 2024
Hi Benjamin,Thank you for the great review! We're happy you and your family enjoyed your stay here. We'd love to welcome you back again in the future. Safe travels!

4/10 Malo

Ray

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Florian Vogt , el 3 may. 2024
Hello Jessica,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Glen

Se hospedó 2 noches en abril de 2024
Respuesta de Florian Vogt , el 18 may. 2024
Hello Glen,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

Ken

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing fancy but clean, quiet and perfect location. We’ll be back.
Se hospedó 2 noches en abril de 2024
Respuesta de Kenneth, Front Desk Agent, el 28 abr. 2024
Thank you for this review, Ken! We're glad that you had a nice stay with us during your visit to the Canadian Rockies. We appreciate your business and look forward to seeing you again soon!

8/10 Bueno

Melissa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We liked the updated bathroom, pool area, ot was quiet.
Se hospedó 2 noches en abril de 2024
Respuesta de Kenneth, Front Desk Agent, el 28 abr. 2024
Hi Melissa! Thank you for this review. It delights us to know that you enjoyed your stay with us in Jasper. We thank you for choosing us and hope to see you again!

10/10 Excelente

Cauleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Florian Vogt , el 28 abr. 2024
Hello Cauleen,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Trinity

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to find
Se hospedó 1 noche en abril de 2024
Respuesta de Kenneth, Front Desk Agent, el 26 abr. 2024
Hi Trinity! Many thanks for rating us! We'd love to have you again, and we're delighted to know that you liked your stay with us in the Canadian Rockies!

10/10 Excelente

Karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful view of the mountains from our room
Se hospedó 3 noches en abril de 2024
Respuesta de Kenneth, Front Desk Agent, el 26 abr. 2024
Thank you for writing us a review, Karen! We appreciate the feedback and are glad that you enjoyed your stay with us. We'd love to see you again in the future!

8/10 Bueno

YU SUN

Le gustó: Servicio y personal
Se hospedó 3 noches en abril de 2024
Respuesta de Lucy, Front Office Supervisor, el 27 abr. 2024
Dear valued guest,Thank you for taking the time to post a rating for your stay with us. We're happy that you enjoyed your stay, and would love to welcome you back again in the future. Best regards,

10/10 Excelente

Grace

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our originally booked room unfortunately smelled slightly of smoke and our air conditioner was broken, but the staff at the front desk (Catlin I believe was their name) offered to get it fixed or to commentary upgrade our room. After a quick exchange of keys to our new room our stay was amazing. Both the upgraded (deluxe king bed) and original room were clean and had beautiful views of the mountains surrounding the lodge, the front desk and other staff we interacted with were extremely helpful and friendly. I would recommend if staying in Jasper to stay here!
Se hospedó 3 noches en abril de 2024
Respuesta de Kenneth, Front Desk Agent, el 26 abr. 2024
Hi Grace. Thank you for this review! We're glad to know that our team was able to assist you during your stay and that you had a lovely time here in Jasper. We appreciate your business and feedback, do visit us again!

10/10 Excelente

Jason

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff have been helpful, friendly and accommodating.
Se hospedó 2 noches en abril de 2024
Respuesta de Kenneth, Front Desk Agent, el 21 abr. 2024
Hi Jason! Thank you for this kind review, we appreciate your feedback! We're glad that you enjoyed your stay with us during your visit to the Canadian Rockies!

8/10 Bueno

Heather

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place, nothing fancy but enjoyed our stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Florian Vogt , el 21 abr. 2024
Hello Heather,We appreciate your time to leave us with your review. I am glad to read that you had a good stay with us.Your business is appreciated and thank you for staying at the Marmot Lodge during your time in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Peter

Se hospedó 1 noche en abril de 2024
Respuesta de Florian Vogt , el 10 may. 2024
Hello Peter,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

angie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were amazing! The property is showing its age but we were comfy and happy. Would stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Lucy - Front Office Supervisor, el 18 abr. 2024
Hi Angie,Thank you for your honest review, we really appreciate your time in leaving some feedback. I will pass your kind words along to our team. We'd love to welcome you back again in the future! Best regards,

8/10 Bueno

Maggie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Florian Vogt , el 19 abr. 2024
Hello Maggie,Your time to leave us with your review is appreciated. I am glad to read that you had a good stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Bueno

Cory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Lucy - Front Office Supervisor, el 18 abr. 2024
Hi Cory,Thank you for taking the time to post a review! We're happy that you enjoyed your stay with us and would love to welcome you back again in the future! Best regards,

10/10 Excelente

Ruth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A nice place to stay
Se hospedó 1 noche en abril de 2024
Respuesta de Lucy - Front Office Supervisor, el 16 abr. 2024
Hi Ruth,Thank you for the great rating! We appreciate your time in letting us know how your stay was. We're happy that you enjoyed your time here and hope to see you again. Best regards,

10/10 Excelente

Colleen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastically professional and friendly staff. Very comfortable bed. The shower and shampoo/conditioner were awesome
Se hospedó 1 noche en abril de 2024
Respuesta de Lucy - Front Office Supervisor, el 16 abr. 2024
Hi Colleen,Thank you for the awesome review! I will pass along your kind words to our departments. I'm happy that you had a great time here, and we'd love to welcome you back again in the future. Safe travels,

10/10 Excelente

Alan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was great and the bed was comfortable
Se hospedó 1 noche en abril de 2024
Respuesta de Lucy - Front Office Supervisor, el 16 abr. 2024
Hi Alan,Thank you for letting taking the time to let us know how your stay was. We're happy that you enjoyed your time here and appreciate you choosing us as your base while in Jasper. We hope to see you again. Best regards,

10/10 Excelente

Goral

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful view and close to most scenic places
Se hospedó 1 noche en abril de 2024
Respuesta de Kenneth, Front Desk Agent, el 15 abr. 2024
Hi Goral! We're glad to know that you enjoyed your visit to the Canadian Rockies. Thank you for choosing to stay with us!

10/10 Excelente

Jaismeen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Se hospedó 1 noche en abril de 2024
Respuesta de Kenneth, Front Desk Agent, el 15 abr. 2024
Thank you for this kind review, Jaismeen. We'd love to have you again!

8/10 Bueno

Cathy

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
I liked tge pool, sayba, hot tubs
Se hospedó 2 noches en abril de 2024
Respuesta de Kenneth, Front Desk Agent, el 15 abr. 2024
Thank you for rating us, Cathy! We're glad you enjoyed our pool facilities. Your business is much appreciated, and we'd love to have you again.

8/10 Bueno

Muhammad

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Clean and quiet
Se hospedó 1 noche en abril de 2024
Respuesta de Kenneth, Front Desk Agent, el 15 abr. 2024
Thank you for this review, Muhammad. We're happy to know that you were satisfied with your stay here in Jasper. Come visit us again!

10/10 Excelente

Nikki

Se hospedó 1 noche en abril de 2024
Respuesta de Lucy - Front Office Supervisor, el 4 may. 2024
Hi Nikki,Thank you for the great review! We're happy to see that you enjoyed your stay with us and would love to welcome you back again in the future! Best regards,

10/10 Excelente

Vivian, Edmonton

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfy beds, bathroom upgraded. Spacious room.
Se hospedó 2 noches en abril de 2024
Respuesta de Florian Vogt , el 13 abr. 2024
Hello Vivian,Thank you for your recent visit to the Marmot Lodge. We are glad to read that you enjoyed your spacious room with upgraded bathroom and the comfortable beds. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Donna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hot tub and pool. The front desk staff are so nice. Evil Dave’s is awesome also.
Se hospedó 2 noches en abril de 2024
Respuesta de Florian Vogt , el 13 abr. 2024
Hello Donna,We appreciate your time to leave us with your review. I am glad to read that you enjoyed our beautiful pool facilities, the next-door Evil Dave's restaurant and our amazing staff. Your business is appreciated and thank you for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Laura

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and good location! Nice pool house and hot tub/sauna!
Se hospedó 1 noche en abril de 2024
Respuesta de Florian Vogt , el 13 abr. 2024
Hello Laura,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed our convenient location and the pool facilities. Thank you for your business and for making the Marmot Lodge your place to stay while in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Jennifer

Se hospedó 1 noche en abril de 2024
Respuesta de Florian Vogt , el 3 may. 2024
Hello Jennifer,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Min Ting Ada

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Florian Vogt , el 11 abr. 2024
Hello Min Ting Ada,Thank you for taking the time to leave us with your review. I am glad to read that you enjoyed your stay with us.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Alexander

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Swimming pool & outdoor hot tub
Se hospedó 2 noches en abril de 2024
Respuesta de Florian Vogt , el 10 abr. 2024
Hello Alexander,Thank you for your recent visit to the Marmot Lodge. We are glad to read that you enjoyed our beautiful pool facilities.Your business is appreciated and thank you for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

4/10 Malo

Val

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
It was like a sauna in our room even after we turned the thermostat all the way down. Even opening the window as we slept did not help ☹️ My friend went into the hot tub and she said it was sadly only Luke warm😩. Sorry - won’t be staying here agai.
Se hospedó 1 noche en abril de 2024
Respuesta de Florian Vogt , el 10 abr. 2024
Dear Val,We appreciate your time to leave us with your review. I am sorry about the issues you were facing. Our front desk team in cooperation with our Maintenance is always available and happy to help with any questions that might arise during a stay. Your business is appreciated, and we hope that you will give us another chance the next time you are in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excelente

Loewen

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is a payed back hotel with friendly staff and a good pool/ hot tub area.
Se hospedó 1 noche en abril de 2024
Respuesta de Kenneth, Front Desk Agent, el 6 abr. 2024
Thanks for this awesome review Loewen. We're glad that you had an awesome stay and enjoyed our pool facilities. We look forward to seeing you again!