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Opiniones de Courtyard Hotel Sandton

4 out of 5
Courtyard Hotel Sandton
130 Rivonia Road,Sandown, Sandton, Gauteng

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 73 de 177 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 84 de 177 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 177 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 177 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 177 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Elzabe de Jager, el 10 jul. 2017
Thank you for staying with the Courtyard Hotel Sandton. We appreciate your feedback!

8/10 Bueno

Gladson

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Quiet private place
Se hospedó 3 noches en abril de 2024
Respuesta de Brighty, el 4 abr. 2024
Good DayThank you for staying with us

8/10 Bueno

Victoria

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great to have such a big balcony and spacious room
Se hospedó 3 noches en diciembre de 2023
Respuesta de Shelley, el 9 ene. 2024
Good morning Victoria, Thank you for the wonderful comments - should you stay again you can pre-request this room type for you to enjoy.We look forward to having you with us soon.Kind regards

8/10 Bueno

Dinias

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All was good
Se hospedó 6 noches en noviembre de 2023
Respuesta de Shelley, el 8 dic. 2023
Thank you for the positive comments and great rating - we look forward to having you back with us soon

10/10 Excelente

Kathleen

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Mathias

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Near Sandton Mall
Se hospedó 1 noche en noviembre de 2023
Respuesta de Shelley, el 8 dic. 2023
Thank you for the positive rating and we are glad to have met and exceeded your expectations.

8/10 Bueno

marla

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Shelley, el 8 dic. 2023
Thank you for your positive rating and we look forward to having you with us again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Brilliant
What value for money and in the heart of Sandton. Brilliant
Se hospedó 4 noches en octubre de 2023
Respuesta de Brighty, el 8 nov. 2023
Good Day Thank you for staying with.Kind Regards

6/10 Aceptable

A

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mixed experience
Upside: Spacious rooms. Good breakfast. Internet worked fine. Easy walking distance to shops, restaurants. Free parking. Downside: No water to shower last day, not even to flush toilet! Bed was quite hard, so quite uncomfortable
Se hospedó 3 noches en septiembre de 2023
Respuesta de Brighty, el 8 nov. 2023
Good Daywe apologize for the bad experience on your last day the whole area did not have water .Kind Regards

10/10 Excelente

Lyn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Brighty, el 18 sept. 2023
Good Day Thank you so much for staying with us.Regards

6/10 Aceptable

Vidyut

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Standards are going down
I have been staying at Courtyard Hotels in South Africa for many years and have been a loyal customer since 2014. However, this time around I found that the standards have gone down. The rooms need upgrade as they are dated, many things do not function properly or are damaged. The TV offers very limited options and I did have some time as I was at the hotel on the weekend. Unless a substantial upgrade is not done, I will not be staying with Courtyard hotels in the future
Se hospedó 5 noches en agosto de 2023
Respuesta de Shelley, el 16 ago. 2023
Good morning Mr Vidyut, Thank you for the comments made during your last stay. You are correct in saying that the hotel has not had a refurbishment but the rooms are still well appointed and of an exceptionally high standard. We are sad to hear you say you will not stay with us again but as mentioned when we chatted at the Hotel the staff have gone out of there way to see to your requests and we do pride ourselves in the quality of service offered.We do hope to see you again and thank you for your patronage over the years.

8/10 Bueno

Robert

Se hospedó 2 noches en junio de 2023

8/10 Bueno

Thule, Nairobi

Respuesta de Shelley, el 8 dic. 2023
Thank you for the positive rating.

10/10 Excelente

Mathias

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Welcoming staff
Se hospedó 2 noches en julio de 2022
Respuesta de Shelley, el 29 jul. 2022
Thank you so much for the wonderful comment on the team. We hope that you enjoy the rest of your stay.

8/10 Bueno

Vidyut

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Courtyard is a home away from home for me. The team is always eager to help and ensure that I am comfortable
Se hospedó 9 noches en junio de 2022
Respuesta de Brighty, el 24 jun. 2022
Good Day Thank you so much for your review we really appreciate it. Kind Regards

8/10 Bueno

Derek

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are the best! They are super friendly and helpful. My only gripe was the old small television screen, which is difficult to view.
Se hospedó 3 noches en junio de 2022
Respuesta de Shelley, el 10 jun. 2022
Good morning, Thank you for the positive comments regarding the staff - they will be so excited to read these comments. The sixe of the TV in the room is being reviewed. We look forward to welcoming you back soon. Kind regards Shelley

8/10 Bueno

Vidyut

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I am used to better standard from Courtyard in my earlier stays. Have given them good rating as they too are just coming off Covid closure and challenges thereof. Breakfast menu also is curtailed. Would like a better health club / gym and a restaurant with wider array of choices.
Se hospedó 10 noches en marzo de 2022
Respuesta de Shelley, el 12 abr. 2022
Good morning Mr Vidyut, Thank you for your comments. Thank you for understanding ur return to business from Covid-19. As this is never an excuse we do however set out breakfast to match the occupancy at the Hotel. We will never take away from standards but have lowered quantities on the buffet. Our dinner menu is being looked at for review and we should be launching new menus in July of this year. Thank you for the rating and we will always look at improving what we offer when receiving emails as yours. Kind regards Shelley

6/10 Aceptable

Muhle

Se hospedó 1 noche en marzo de 2022
Respuesta de Brightness, el 22 mar. 2022
Good Morning Thank you for staying with us. Kind Regards Brightness

10/10 Excelente

Faryal

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 24 noches en octubre de 2021
Respuesta de Shelley, el 9 nov. 2021
Thank you so much for the rating and we do hope to accommodate you again in the future. Kind regards

6/10 Aceptable

Cebile

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 9 noches en octubre de 2021
Respuesta de Shelley, el 9 nov. 2021
Thank you for the rating. Please advise what we could do better on your next stay and we will do our best to ensure you have a good, comfortable stay. Kind regards

8/10 Bueno

Bridget

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Courtyard Hotel
We had a very pleasant family stay at the Courtyard Hotel. Value for money. Very reasonably priced. Very comfortable and super clean rooms with all the basic necessities. Friendly staff. Garden’s beautifully maintained. We will definitely be back.
Se hospedó 3 noches en septiembre de 2021
Respuesta de Brighty, el 12 oct. 2021
Good Morning Thank you for staying with us . Kind Regards Brightness Shezi

8/10 Bueno

Carol

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en mayo de 2021
Respuesta de Brightness, el 8 jun. 2021
Good Day Thank you

10/10 Excelente

vrasheen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Courtyard Sandton
Brilliant 2 bedroom 2 bathroom suite for my family Holiday. So much more comfortable than a hotel room. Excellent staff serviced the unit. Sanitising was to standard.
Se hospedó 5 noches en marzo de 2021
Respuesta de Shelley, el 7 abr. 2021
Thank you so much for the valued feedback - we really look forward to accommodating you again in the future. I will definitely share you experience with the staff as they love to hear such positive feedback.

4/10 Malo

Bohle

Viaje familiar
No le gustó: Servicio y personal
Dissapointed
Dissapointed, I booked 2 bedroom suit, only to be given 2 separate rooms. I was traveling with my kids & was very annoyed with the service.
Se hospedó 1 noche en abril de 2021
Respuesta de Luthando Gova, el 4 abr. 2021
Dear Mr Bohle Mbhalati I trust you are keeping well. Thank you for communicating with us regarding your stay. As per our telecom , I would like to extend my apology again regarding your room. Thank you for accepting complimentary breakfast as a token of appreciation and we hope that you will call again and we will be able to WoW you with our exceptional service. Happy Easter and have a great weekend further. Regards Luthando Gova Snr. Assistant General Manager

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Clean, convenient, helpful, courteous, nice staff. Neds maintenance the dining chairs were falling apart and needs railings in the bath/shower and. Permanent glass so water doesn’t sluice on the toilet as the glass flap was not staying closed.
Se hospedó 5 noches en marzo de 2021
Respuesta de Shelley, el 6 abr. 2021
Good day - thank you for the response - we will have maintenance look at the dining chairs to ensure none are broken and we hope to have a more permanent solution for the rooms that still have these showers. I am glad to hear the staff were helpful and friendly. Thank you

10/10 Excelente

Thandiswa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I had a pleasant stay. Challenge I have is and it’s the 3rd time, on check in, they can’t locate my booking. I’ll show the my email from Hotel.com but it’s an hour challenge .
Se hospedó 1 noche en diciembre de 2020
Respuesta de Godfrey Shilenge, el 15 dic. 2020
Good Day We are pleased to hear that you had a pleasant stay with us. Unfortunately bookings are generated from the booking platform you have used to book at our hotel and therefore they may delay to appear on our side. We do however apologize for the inconvenience caused. KIND Regards Godfrey Shilenge

10/10 Excelente

Theo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2020
Respuesta de Brighty, el 3 ago. 2020
Thank you so much for staying with us

10/10 Excelente

Suvi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2020
Respuesta de Brighty, el 17 mar. 2020
Good Day Thank you for staying with us .

10/10 Excelente

Abednico

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
WALLAA!
Excellent. The other good thing is that the hotel is within walking distance of shopping centres, banks and restaurants. So i was able to walk and cut on many shuttle costs.
Se hospedó 3 noches en febrero de 2020
Respuesta de The CLHG Team, el 1 mar. 2020
Dear Abednico Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate your great feedback and rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 Bueno

Thandiswa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de The CLHG Team, el 27 feb. 2020
Dear Thandiswa Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

10/10 Excelente

Michel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en noviembre de 2019
Respuesta de The CLHG Team, el 6 ene. 2020
Dear Michel Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 Bueno

Jean

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2019
Respuesta de The CLHG Team, el 2 dic. 2019
Dear Jean Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

8/10 Bueno

Jan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect
Nice, clean, comfortable. I was happy to stay here !!!
Se hospedó 1 noche en noviembre de 2019
Respuesta de The CLHG Team, el 2 dic. 2019
Dear Jan Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate your great feedback! We hope to welcome you as our guest again soon.  With kind regards

6/10 Aceptable

Michael

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
No wifi functioning
Nice hotel in good location, but no Wifi. his was the second Courtyard in a row for us in SA that did not have functioning wifi in the room
Se hospedó 1 noche en noviembre de 2019
Respuesta de Thami Lungu, el 22 nov. 2019
Wi-Fi Connectivity Dear valued guest Please accept our sincerest apologies for the inconvenience and frustrations being experienced due to the Wi-Fi connectivity issues at the hotel. The severity of the problem is unfortunately widespread and significant. Please be assured that we are giving the matter our urgent attention. An alternative solution is currently being rolled out throughout the group, with additional hotels coming on-line every day. Thank you for your patience and understanding. Yours sincerely Management

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location was very central Entry to property from road sometimes difficult due to some construction on sidewalk
Se hospedó 6 noches en octubre de 2019
Respuesta de The CLHG Team, el 20 nov. 2019
Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate your valuable feedback and the great rating! We hope to welcome you as our guest again soon.  With kind regards

10/10 Excelente

Katharine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019
Respuesta de The CLHG Team, el 23 oct. 2019
Dear Katharine Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2019
Respuesta de The CLHG Team, el 8 oct. 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

2/10 Terrible

Mohan

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Internet was down all through
Se hospedó 1 noche en septiembre de 2019
Respuesta de The CLHG Team, el 19 sept. 2019
Dear Mohan Thank you for taking the time to review our hotel. We regret the problems you experienced with the WiFi during your stay and apologise sincerely for any frustration and inconvenience caused. We hope you give us an opportunity to redeem ourselves soon. With kind regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en agosto de 2019
Respuesta de The CLHG Team, el 4 sept. 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful place to stay!
Superb facility, excellent location, great price. A gem.
Se hospedó 3 noches en agosto de 2019
Respuesta de The CLHG Team, el 4 sept. 2019
Dear Michael Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate your awesome feedback and the great rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very helpful staff. Big apartment style rooms clean, neat and tidy. Awsome breakfast.
Se hospedó 1 noche en agosto de 2019
Respuesta de The CLHG Team, el 4 sept. 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great feedback! We hope to welcome you as our guest again soon.  With kind regards

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
To have a proper bar area would be good and an ATM machine there for convenience
Se hospedó 5 noches en julio de 2019
Respuesta de The CLHG Team, el 2 ago. 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and will certainly give your suggestions consideration for future planning. We hope to welcome you as our guest again soon.  With kind regards

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendliness of the staff and very professional. Felt like gone away from home.
Se hospedó 1 noche en julio de 2019
Respuesta de The CLHG Team, el 1 ago. 2019
Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and that our staff WOW'd you with their great service. We hope to welcome you as our guest again soon.  With kind regards

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Positive, right in the middle of Sandton with access to all services/mall/companies. Negative, the rooms are separate on their own far from the receptionist.
Se hospedó 4 noches en julio de 2019

10/10 Excelente

Kwame Baah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Location is fantastic for us. Services was excellent. Third time of staying here.
Se hospedó 3 noches en junio de 2019
Respuesta de Brighty Shezi, el 13 jun. 2019
Good Day Thank you for staying with us .

8/10 Bueno

emanuel

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en junio de 2019
Respuesta de Brighty , el 11 jun. 2019
Good Morning Thank you for staying with us.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Service was great & receptionist very helpful Fitness room is very basic
Se hospedó 1 noche en abril de 2019
Respuesta de Brighty Shezi, el 23 abr. 2019
Good morning Thank you for staying with us , We appreciate your response .

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2019
Respuesta de The CLHG Team, el 16 abr. 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you mostly enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

8/10 Bueno

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nachts erstaunlich ruhig!
Se hospedó 4 noches en marzo de 2019
Respuesta de The CLHG Team, el 1 abr. 2019
Dear Thomas Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great feedback! We hope to welcome you as our guest again soon.  With kind regards

10/10 Excelente

Henry, Canada

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Courtyard Hotel, Sandton.
Courtyard Hotel as a brand, offers a unique "home away from home" experience. I would stay again here.
Se hospedó 6 noches en marzo de 2019
Respuesta de Brighty , el 25 mar. 2019
Good Morning Thank you for staying with us .