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Opiniones de Radisson Blu Gautrain Hotel

4 out of 5
Radisson Blu Gautrain Hotel
Corner Rivonia Rd. And West St., Benmore, Sandton, Gauteng

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 552 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 329 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 71 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 1001 opiniones" "

9.2/10

Limpieza

8.8/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

esteve

Se hospedó 1 noche en febrero de 2024
Respuesta de Dorcas, el 21 feb. 2024
Dear EsteveThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 Excelente

Luis

Se hospedó 1 noche en noviembre de 2023
Respuesta de Dorcas, el 8 ene. 2024
Dear LuisGreetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2020
Respuesta de Radisson Blu Gautrain, el 17 mar. 2020
Thank you so much for the fantastic rating.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, amazing pool and deck and breakfast very complete.
Se hospedó 3 noches en enero de 2020
Respuesta de Meagan, el 6 feb. 2020
Delighted you enjoyed your stay and thank you for the review.

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2020
Respuesta de Meagan, el 13 ene. 2020
We appreciate your positive review. Delighted you enjoyed your stay.

10/10 Excelente

Alain

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect Location
Just excellent, amazing location!
Se hospedó 3 noches en septiembre de 2019
Respuesta de Meagan, el 7 oct. 2019
Thank you for your review. Delighted you enjoyed your stay.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en julio de 2019
Respuesta de Meagan, el 15 jul. 2019
Thank you for your positive score.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Para estar una noche y trasladarse desde y hacia el aeropuerto en gautrain es inmejorable
Se hospedó 1 noche en febrero de 2019
Respuesta de Radisson Blu Gautrain Hotel. , el 16 mar. 2019
Querido Anonymous Gracias por compartir su experiencia en el Radisson Blu Gautrain Hotel a través de Expedia. Como NUESTRO INVITADO VALORADO, apreciamos sus comentarios y nos complace saber que tuvo una excelente estadía con nosotros. Con nuestro espíritu de "Sí, puedo" y una Garantía de Satisfacción del Cliente 100%, nos enorgullece no solo cumplir, sino superar sus expectativas. Sus comentarios son parte integral de nuestra capacidad para continuar mejorando nuestros servicios y se compartirán con el equipo para seguir inspirándolos y motivándolos a brindar un servicio excepcional. ¡Gracias una vez más por su tiempo y esperamos darle la bienvenida pronto! Werner Geere Gerente general Hotel Radisson Blu Gautrain

8/10 Bueno

Diego

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena opción
Muy buen lugar de paso, muy servicio, excelente desayuno. Conectividad perfecta para ir al aeropuerto
Se hospedó 1 noche en enero de 2019
Respuesta de Radisson, el 16 ene. 2019
Querido Diego Gracias por compartir su experiencia en el Radisson Blu Gautrain Hotel a través de la Encuesta de satisfacción del huésped. Con la misión de brindar un servicio de atención al cliente superior, nos enorgullecemos de atender sus necesidades y nos complace saber que hemos cumplido sus expectativas. Como NUESTRO INVITADO VALORADO, sus comentarios se compartirán con el equipo para continuar inspirándolos y motivándolos a brindar un servicio al cliente excepcional. Gracias por hospedarse en el Radisson Blu Gautrain Hotel y esperamos que elija quedarse con nosotros nuevamente cuando sus necesidades de viaje lo traigan de regreso a Sandton. Werner Geere Gerente general Hotel Radisson Blu Gautrain

8/10 Bueno

Sergio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un buen hotel, más de negocio que para turismo en pareja. Limpio, check in y out rápido sin problema. Buen desayuno Nelson Mándela square cerca y mall para compras en su interior con buenos restaurantes A media hora del aeropuerto
Se hospedó 1 noche en octubre de 2018
Respuesta de Radisson Blu Gautrain Hotel., el 9 oct. 2018
Dear Sergio. Thank you for sharing your experience at the Radisson Blu Gautrain Hotel through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As OUR VALUED GUEST, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Radisson Blu Gautrain Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Sandton. Werner Geere General Manager Radisson Blu Gautrain Hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 6 noches en septiembre de 2018
Respuesta de Radisson Blu Gautrain Hotel, el 19 sept. 2018
Dear Anonymous. Thank you sharing your experience at the Radisson Blu Gautrain Hotel. As OUR VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay with us. With our ‘Yes I Can’ spirit to serve and 100% Guest Satisfaction Guarantee, we take great pride in not only meeting, but exceeding your expectations. Thank you once again for your time and 5* Rating, we are looking forward to welcoming you back soon. Werner Geere General Manager Radisson Blu Gautrain Hotel

6/10 Aceptable

Francisco

Se hospedó 2 noches en agosto de 2018
Respuesta de Radisson Blu Gautrain Hotel., el 16 ago. 2018
Dear Francisco. Thank you for taking the time to complete the Expedia Survey in regards to your recent stay at the Radisson Blu Gautrain Hotel.As OUR VALUED GUEST, we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction a “3”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, once again thank you for your feedback we hope to serve you again whenever your travels bring you back to Sandton. Werner Geere General Manager Radisson Blu Gautrain Hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
100% recomendable.
La ubicación ideal, a una cuadra de Mandela Square. El personal sumamente amable, desde recepción hasta el personal del call center, restaurant y servicios. Habitaciones impecables, comida buenísima, muy buen desayuno. Vale la pena. De hecho recomendable y volvería a reservarlo. Solo el costo del transporte que brinda el Hotel al aeropuerto, muy caro.
Se hospedó 9 noches en mayo de 2018
Respuesta de Werner Geere, el 6 jun. 2018
Querido Anónimo, Gracias por compartir su experiencia en el Radisson Blu Gautrain Hotel a través de Expedia. Como NUESTRO INVITADO VALORADO, apreciamos sus comentarios y estamos encantados de saber que ha disfrutado de una excelente estancia con nosotros. Con nuestro espíritu 'Sí, puedo' para servir y la Garantía de satisfacción del huésped al 100%, nos enorgullecemos no solo de cumplir, sino de superar sus expectativas. Sus comentarios son parte integral de nuestra capacidad para continuar mejorando nuestros servicios y se compartirán con el equipo para continuar inspirándolos y motivándolos a brindar un servicio excepcional. ¡Gracias una vez más por su tiempo y esperamos darle la bienvenida pronto! Werner Geere Gerente general Hotel Radisson Blu Gautrain

10/10 Excelente

Cecilia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel!
Cómodo, limpio, personal amable. Ofrecen un desayuno buffet muy completo. Las habitaciones son amplias y luminosas. Está ubicado muy cerca de la estación de tren y al mall Sandton City Mall en el que se puede encontrar todo tipo de tiendas, bancos y restaurantes. En general, disfruté del estadía.
Se hospedó 6 noches en mayo de 2018
Respuesta de Werner Geere, el 3 jun. 2018
Querida Cecilia, Gracias por compartir su experiencia en el Radisson Blu Gautrain Hotel. Como NUESTRO INVITADO VALORADO, apreciamos sus comentarios y estamos encantados de saber que ha disfrutado de una excelente estancia con nosotros. Con nuestro espíritu 'Sí, puedo' para servir y la Garantía de satisfacción del huésped al 100%, nos enorgullecemos no solo de cumplir, sino de superar sus expectativas. Gracias una vez más por su tiempo y su calificación de 5 *, esperamos darle la bienvenida pronto. Werner Geere Gerente general Hotel Radisson Blu Gautrain

6/10 Aceptable

Ignacio

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
5 estrellas con servicio de 2 estrellas
Buen hotel con pésimo servicio y muy mal mantenimiento.
Respuesta de gm, el 16 may. 2018
Dear Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Radisson Blu Gautrain Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the level of service you received from us. When you have a moment please feel free to contact our Guest Relations team to look at ways to improve on our services and standards. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Sandton. Werner Geere General Manager Radisson Blu Gautrain Hotel

8/10 Bueno

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de GM, el 28 feb. 2018
Dear Ana, Thank you sharing your experience at the Radisson Blu Gautrain Hotel. As OUR VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay with us. With our ‘Yes I Can’ spirit to serve and 100% Guest Satisfaction Guarantee, we take great pride in not only meeting, but exceeding your expectations. Thank you once again for your time and 4* Rating, we are looking forward to welcoming you back soon. Werner Geere General Manager Radisson Blu Gautrain Hotel

10/10 Excelente

Ignacio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2018
Respuesta de Werner Geere - General Manager, el 12 feb. 2018
Dear Ignacio, Thank you for taking the time to share your experience. We appreciate your 5* rating and we hope we can welcome you back in the near future. Kind regards,

8/10 Bueno

Pablo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
La cama más cómoda que me ha tocado.. pero tuvimos que esperar 2 horas para el check in...
Se hospedó 2 noches en enero de 2018
Respuesta de Werner Geere - General Manager, el 26 ene. 2018
Querido Pablo: Gracias por tomarse el tiempo para revisar su estancia en Radisson Blu Gautrain Hotel. Su opinion es muy apreciada. Me complace que tengas una estancia cómoda. Es lamentable que haya tenido que esperar 2 horas para registrarse, pero espero que mi equipo lo haya mantenido a gusto. Un retraso en el check in puede deberse a muchos factores, pero el equipo está entrenado para buscar alternativas mientras espera. Esperamos que a su regreso podamos superar sus expectativas. Como creemos en el 100% de satisfacción. Saludos cordiales, Werner Geere, Gerente general en Radisson Blu Gautrain

8/10 Bueno

Alfredo, Buenos Aires

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Buena ubicación, buena relación calidad precio
Muy buena elección, buen restaurante, cordialidad en el trato
Se hospedó 2 noches en agosto de 2017
Respuesta de GM, el 18 ago. 2017
Dear Alfredo, Thank you for sharing your experience at the Radisson Blu Gautrain Hotel through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As OUR VALUED GUEST, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Radisson Blu Gautrain Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Sandton. Werner Geere General Manager Radisson Blu Gautrain Hotel

10/10 Excelente

Camila

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena ubicacion y excelente servicio Radisson.
Desayuno muy completo (hay un buffet y algunas comidas a la carta) Esta a dos cuadras de Nelson Mandela Square donde esta el shopping. Se encuentra en diagonal al Gautrain. La ubicacion es muy conveniente. Nos hospedamos en una habitacion ejecutiva con vista a la calle. La habitacion estaba impecable, ordenada y limpia. El baño es muy amplio con ducha y bañadera y sus amenities. Una estadia corta, pero excelente experiencia. Cada empleados del hotel fueron muy profesionales y cordiales.
Dear Camila, Thank you for sharing your experience at the Radisson Blu Gautrain Hotel through Expedia Partner Central. As OUR VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay with us. With our 'Yes I Can' spirit to serve and 100% Guest Satisfaction Guarantee, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service and will be shared with the team to continue to inspire and motivate them to delver exceptional service. Thank you again for your time and we are looking forward welcoming you back soon whenever your travel needs bring you back to Sandton. Werner Geere General Manager Radisson Blu Gautrain Hotel

8/10 Bueno

Fernando

Le gustó: Limpieza y condiciones de la propiedad
Buena opción en Sandton
El hotel es nuevo y todo está impecable. No nos gustó el baño de la habitación que tiene puerta de vidrio y una ventana de vidrio transparente hacia el cuarto, es decir, no hay privacidad si son dos personas en la habitación. Pedimos room service dos noches. En la primera noche el room service fue impecable, ya en la segunda tardó más de una hora y no tenía la misma calidad de la noche anterior. Nos dijeron que fue por un evento que había en el hotel y, por eso, estarían complicados en la cocina.
Dear Fernando, Thank you for taking the time to share your recent experience at the Radisson Blu Gautrain Hotel with us. As our VALUED GUEST, I was disappointed to hear about your experience in regards to our room service standard. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay with us. Your valued feedback highlighted a number of areas for improvement that I have since shared with the Executive Chef and Restaurant Manager, who join me in offering their apologies for our team’s shortcomings. Once again, thank you for providing feedback that will ultimately help improve our procedures and effectiveness. We are looking forward to welcoming you back with us again whenever your travel needs bring you back to Sandton so that we can provide you with a premium dining experience that will not only meet, but exceed your expectations. Werner Geere General Manager Radisson Blu Gautrain Hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ubicacion e instalaciones excelentes
Esta justo enfrente de la estacion de Sandton donde se llega con el tren desde el aeropuerto, alli esta tambien Mandela Square y un shopping, es una zona muy tranquila y segura. El hotel es excelente, las instalaciones, el servicio, el personal, realmente me encanto, volveria sin dudarlo.
Respuesta de GM, el 8 may. 2017
Dear Anonymous, Thank you for sharing your experience at the Radisson Blu Gautrain Hotel through Expedia Partner Central. As OUR VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay with us. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno
Ubicado en una linda zona, con buenos servicios. Hay un shopping cerca, ofrecen traslados al aeropuerto, etc.
Respuesta de GM, el 28 dic. 2016
Dear Anonymous, Thank you for sharing your experience at the Radisson Blu Gautrain Hotel. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel y buen precio, atención excelente.
Lo único es que el desayuno es exactamente igual todos los días sin algún cambio.

8/10 Bueno

Gary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The convenience to the Gautrain and the shopping nearby!
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Carmela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great location
Se hospedó 1 noche en mayo de 2024
Respuesta de Henrich, el 20 may. 2024
Thank you for your valued feedback, Carmela. We look forward to your next stay with us.

8/10 Bueno

Kelly

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A great location for conferences in the area.
Se hospedó 6 noches en abril de 2024
Respuesta de Dorcas, el 3 may. 2024
Dear Kelly Thank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 Bueno

Adegbola Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en abril de 2024
Respuesta de Henrich, el 29 abr. 2024
Dear Adegbola, thank you for taking the time to review your stay with us. We can't wait to welcome you back soon.

10/10 Excelente

Ashley

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reception
Se hospedó 1 noche en marzo de 2024
Respuesta de Dorcas, el 22 abr. 2024
Dear Ashley Greetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 Bueno

Sang

Se hospedó 5 noches en marzo de 2024
Respuesta de Dorcas, el 7 may. 2024
Dear Sang Greetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 Excelente

Abrahim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Within very close proximity of Mandela Square :)
Se hospedó 2 noches en marzo de 2024
Respuesta de Dorcas, el 25 mar. 2024
Dear AbrahimGreetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

4/10 Malo

Laura

Viaje familiar
Getting drinking water was always a challenge.
Se hospedó 1 noche en marzo de 2024
Respuesta de Dorcas, el 25 mar. 2024
Dear LauraGreetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Blu Gautrain Hotel, Sandton Johannesburg in the near future. Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

6/10 Aceptable

Laura

Se hospedó 2 noches en marzo de 2024
Respuesta de Dorcas, el 11 abr. 2024
Dear LauraGreetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 Excelente

Henrietta

The organization of everything was superb
Se hospedó 2 noches en febrero de 2024
Respuesta de Dorcas, el 4 mar. 2024
Dear HenriettaThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 Excelente

Steven J., Gwynn Oak

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I asked for a better view after I went to the initial assigned room. Staff was helpful and accommodating.
Se hospedó 1 noche en febrero de 2024
Respuesta de Dorcas, el 21 feb. 2024
Dear StevanThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 Excelente

Patrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing hotel with great staff
Se hospedó 4 noches en enero de 2024
Respuesta de Dorcas, el 21 feb. 2024
Dear PatrickThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s more safer than I thought of
Se hospedó 4 noches en enero de 2024
Respuesta de Dorcas, el 21 feb. 2024
Dear StephenThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 Bueno

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was close to sandton mall for shopping
Se hospedó 2 noches en enero de 2024
Respuesta de Dorcas, el 21 feb. 2024
Dear MarkThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 Bueno

Mark

Le gustó: Servicios
Great hotel, with a fantastic breakfast selection and friendly staff. The only negative Issue I had was 2-3 times when the room keeping staff wouldn't knock and would attempt to just open the door. On my final day I opted for a late check out and I told the room keeping staff this and they came back 20 mins later and kept trying to force open the door which really annoyed me
Se hospedó 5 noches en enero de 2024
Respuesta de Dorcas, el 21 feb. 2024
Dear MarkThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Dorcas, el 21 feb. 2024
Dear GuestThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 Excelente

Terrica

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have been extending my stay here for a while now because I enjoy the service. I've recently left a review and everything I spoke of concerning the service being extremely nice, the food being very delicious, and the services that they offer making everything much more convenient is all still consistent. I appreciate the team's consistency in maintaining good service, and I appreciate as well seeing a lot of the same familiar faces that recognize you too. I still would highly recommend this stay to anyone. There is mall right across the street that also houses a grocery store that is also super convenient as well. There are great options for restaurants, stores, and other services for grooming and beauty as well.
Se hospedó 7 noches en enero de 2024
Respuesta de Dorcas, el 21 feb. 2024
Dear TerricaThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 Bueno

Allan, Sao Caetano do Sul

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Dorcas, el 21 feb. 2024
Dear AllanThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 Bueno

Tyler, Belleville

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Dorcas, el 21 feb. 2024
Dear TylerThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 Bueno

Tyler, Belleville

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel but like many of the Expedia VIP properties, you never get the benefits it claims you will get (eg room upgrade, food discount, etc)
Se hospedó 2 noches en enero de 2024
Respuesta de Dorcas, el 21 feb. 2024
Dear TylerThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 Excelente

Terrica

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved this hotel so much, I booked another week in an upgraded room. I'll be leaving a 2nd review too, but as for my initial stay, everything was great. I was promptly greeted and assisted upon my arrival, I arrived early and was able to still receive early access to my room, every freaking thing I ate was delicious (lol), and the staff was very thoughtful and helpful. I would recommend adding the breakfast option to your booking as well and enjoy the convenience of the service because the food is delicious and that's both the self-serve items and the ones that the chefs cook to order. Some of the things that I found convenient was that there is an ATM in the lobby of the hotel, there's a bar, the pool and pool area are both 24 hours, and although there's power outages, I've never witnessed it stay off for more than 5 min. The wifi also doesn't go out either and that really helps a lot being that I work online. 5 star staff! 5 star stay! I'd recommend.
Se hospedó 5 noches en enero de 2024
Respuesta de Dorcas, el 21 feb. 2024
Dear TerricaThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

6/10 Aceptable

Moloko

Se hospedó 2 noches en diciembre de 2023
Respuesta de Dorcas, el 21 feb. 2024
Dear MolokoThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 Excelente

Fortune

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Dorcas, el 8 ene. 2024
Dear Fortune Greetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 Excelente

Munyaradzi

Se hospedó 1 noche en diciembre de 2023
Respuesta de Dorcas, el 8 ene. 2024
Dear MunyaradziGreetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 Excelente

Molefi

Se hospedó 1 noche en diciembre de 2023
Respuesta de Dorcas, el 21 feb. 2024
Dear MolefiThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 Bueno

Pedro

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Dorcas, el 8 ene. 2024
Dear PedroGreetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg