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Opiniones de The Pier Hotel and Restaurant

2.5 out of 5
The Pier Hotel and Restaurant
1 Avoca Street, Kaikoura

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 58 de 189 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 76 de 189 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 40 de 189 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 189 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 189 opiniones" "

8.0/10

Limpieza

8.2/10

Servicio y personal

7.8/10

Servicios

6.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

La habitación era cómoda aunque un poco anticuada

10/10 Excelente

Stewart

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It’s a great location. We enjoyed the morning breakfast, balcony and break out area. The beds were comfy and the room temperature fine.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

John

Le gustó: Limpieza y servicio y personal
Comfortable bed and room in a quirky hotel. Restaurant meal was excellent. Buffet breakfast was appreciated. Only negatives were the broken slider on the shower and the noisy refrigeration unit outside the bedroom.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Chris xingshua

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay with. Highly recommend and thank you.😁
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Sergio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Old building but with nice views, needs some renovations tho
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Jonathan

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

DAVID

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Gareth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great sea views. Service an restaurant. "old school" charm.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Connie

Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Barbara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
This is a great place for a short stay. As close to the sea as you can get with a balcony to enjoy afternoon views. The restaurant lived up to expectation. The crayfish was fresh and a reasonable cost. The staff were very customer focused and friendly.
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Terence

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thanks staff you rock!
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
New favourite place in Kaikoura
Go with an open mind and enjoy yourself at great value. I was lucky with my room choice and whilst not all rooms get the balcony I believe you can see and hear the sea from all of them. Bed was comfortable and room spacious. Shared facilities yes but the shower was amazing and everything spotless. Breakfast is self-serving from a private lounge and an unlimited stocked cereal bar, with yoghurts and toast. The restaurant is busy but it is all over and closed by 10pm so no noise at night except the sea. Exceptional value and nice staff. Because the restaurant is so busy I would suggest you reserve a spot with your hotel reservation at least for the first night (Kaikoura is struggling with eateries at the moment).
Se hospedó 1 noche en enero de 2023

8/10 Bueno

Deborah

Le gustó: Servicios y condiciones de la propiedad

8/10 Bueno

Tony

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great pub. Very nice rooms
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Richard

Se hospedó 2 noches en noviembre de 2022

8/10 Bueno

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Didn't like that I didn't have my own bathroom.
Respuesta de Pier, el 16 dic. 2022
HI Peter, we only have 1 ensuite room and the others share bath and toilet facilities. It does state this on our website.

10/10 Excelente

Miles

Viaje familiar
Le gustó: Limpieza y servicio y personal
Historic hotel in beautiful setting. Close to interesting walks. Superb restaurant and bar. Excellent prices.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outstanding wee pub, everything you need for a comfortable nights stay. Recommend the restaurant - amazing food but be sure to call and book a table before you stay as it is super popular.
Se hospedó 1 noche en junio de 2022

4/10 Malo

Alan

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
We didn't stay in the end. The room and ensuite were very dated, no tv, uneven floor. Stairs not vacummed. Staff lovely and the meal delicious. In the breakfast room where you help yourself, they were well stocked with gf options as well.
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Ellen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
friendly service and relaxed atmosphere.
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
All good
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantadtic location, quiet, great views, great food, helpful staff, no complaints!
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Character hotel, brilliant staff and management, excellent restaurant
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The style the staff the food the shared amenities the location
Se hospedó 1 noche en febrero de 2021

8/10 Bueno

CHARLES

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel with a great restaurant
Good room with a modern en suite. This is a well converted older hotel with charm and good facilities. The breakfast room is small with simple but adequate cereals and there is a balcony where you can sit, look out over the bay and watch the world go by. The dining room is the crown however, with excellent food and this means you don't have to go into town for dinner. It is necessary to book as it is very popular, but despite it being full when we arrived, the receptionist said she "will make sure we can eat there." Kaikoura town is a reasonably long but very enjoyable walk along the sea front, but only a short car ride and there are interesting walks around the point.
Se hospedó 1 noche en enero de 2021

10/10 Excelente

Adrienne, Southland

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff easily accessible and clean. Just loved the crayfish.
Se hospedó 1 noche en enero de 2021

10/10 Excelente

Suahm

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful area and service.
Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

Lynda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly recommended
The Pier Hotel does not proclaim to be a 5 star hotel. However, it offers inexpensive, friendly and very good value for money. I would definitely stay again. The breakfast was a nice addition. Beds were comfortable, the place was clean, a lovely old building.
Se hospedó 1 noche en diciembre de 2020

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was quirky & old faahioned. Did not like breakfast options & wifi could not cope qith streaming.
Se hospedó 2 noches en diciembre de 2020

10/10 Excelente

deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rustic on the peninsular
Lovely old place. Beautiful outlook. Right on the edge of the peninsular. Great access to the beach. Utilised the restaurant which served great food, reasonably priced. Friendly staff.
View from our table.
Se hospedó 1 noche en diciembre de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en noviembre de 2020

10/10 Excelente

Gail, Canterbury

Le gustó: Limpieza y servicio y personal
Absolutely fantastic , the staff work so hard and nothing is to much trouble and always smiling Will definitely be back
Se hospedó 1 noche en octubre de 2020

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Meals are always good. While decor is dated the mattress on the bed was top quality and very comfortable. Ensuite was clean. Good value for price in kaikoura.
Se hospedó 1 noche en agosto de 2020

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A lovely old pub with lots of character, hard to find these days!
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Dianne

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great spot
It was good
Se hospedó 1 noche en marzo de 2020

4/10 Malo

Cliente verificado

Se hospedó 1 noche en marzo de 2020

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The greeting we received was poor and it was an indicator of how the rest of the stay would pan out . At $143.00 per ight for their best room it was extremely excessive . Anywhere else in NZ this poor quality of ammenities is $75 a night . We should have walked out after the greeting but hoped it would improve . The upstairs tv , furniture/fittings are a joke . Our ensuite smelt and the toilet and shower were more than ancient . Luckily we did not use the shared facilities . We have stayed at hotels from 2 to 5 star around the world and this was bar far the most overpriced underperforming accomodation we have stayed at in over 40 years of commercial travel . We had a meal and the Seafood ? Chowder was warm , had it replaced and advised when paying that the service at table was sub standard . No concern shown by the Manager ?? . We have eaten here many times pre earthquake and and thought maybe ownership had changed but were advised this was not the case . Our questions are , Why is this low level of untrained ,uncaring staff working in this operation , why is the accomodation so expensive when the state of rooms/ammenities so pathetic ? . Other guests were unhappy when we talked about it . Having managed and still owning our own businesses we could offer plenty of constructive advice . IT WAS A NIGHT OF LOW QUALITY ACCOMMODATION and service WHICH I UNFORTUNATELY PAID 214 HARD EARNED DOLLARS FOR , BUT NEVER AGAIN WILL I GO ANYWHERE NEAR THIS GROSSLY OVERPRICED DUMP .
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Great location. Friendly service and people. Good restaurant. Historical feel.
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great traditional pub feeling, clean and comfortable. Amazing restaurant
Se hospedó 1 noche en febrero de 2020

4/10 Malo

Zahra

Viaje familiar
No le gustó: Servicio y personal y comodidad de las habitaciones
very basic. Don’t recommend for more than one night
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Jeff, Maryland USA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is a vintage historic hotel, so it is "quirky", but nice. Dont expect modern. Hotel restaurant is local "in" spot and you need reservations for dinner but well worth it. Outside eating areas have great views of the bay and coastline. Rooms are small but there is a community lounge with breakfast, with vintage furnishings. Upper balconies are nice to end the day on with a drink.
Se hospedó 3 noches en enero de 2020

6/10 Aceptable

Tord

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were great, service awesome, food good and price was good
Se hospedó 1 noche en enero de 2020

6/10 Aceptable

Hans-Joachim

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Das einchecken war ok, Restaurant: sehr gutes Essen und sehr nette Bedienung. Zimmer sehr schmutzig, Bett war super. Toiletten sehr klein und vernachlässigt. Frühstück ok.
Se hospedó 2 noches en enero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fabulous food Wonderful views Good rooms, comfortable bed Nice people We really enjoyed our stay
Se hospedó 1 noche en diciembre de 2019

6/10 Aceptable

James

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Beware Room 5 - no bigger than low bed, no chair
The rooms in this hotel are each different. I was in Room #5 which had was barely inches bigger than the Queen-sized bed, leaving barely enough room to walk the bed. There is no chair, table, or desk, the bed being the only place one can sit. The bed is VERY low and rather soft, making it very hard to get out of. The toilet(s) associated with this room are down the hall, which is OK, but the space is barely big enough to get into through the door. Other rooms seem bigger The hotel does have history and character, and also has a very good restaurant on the ground floor.
Se hospedó 3 noches en noviembre de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Victorian property with original features. Good position, outstanding restaurant. Rooms need refurbishment.
Se hospedó 3 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely heritage hotel with friendly, helpful staff. Not modern and up to date, but that was part of the charm.
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
Dinner was lovely, the rooms were adequate. Should have read the small print re no en-suite.
Se hospedó 1 noche en septiembre de 2019