We initially rented 2 rooms at another hotel for our daughter & friends and another for us for her 14th birthday. When I arrived at check-in, I was informed the pool was out of order and apparently had been for weeks. That was the whole point of the reservation! I cancelled that reservation and made new arrangements from their parking lot. When we arrived, literally 10 minutes later, Amanda was able to get us rooms close together and the pool was working. The girls had a blast and the rooms are basically soundproof, so I was able to relax. Breakfast was fantastic and a very wasy way to feed seven teenage girls. I saw that I could buy the shampoos etc online, but I would really like to be able to purchase the coffee. Thank you, Amanda, for accomodating us so quickly.