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Opiniones de Baymont by Wyndham Kansas City KU Medical Center

2.5 out of 5
Baymont by Wyndham Kansas City KU Medical Center
501 Southwest Blvd, Kansas City, KS

Opiniones

5.4
Puntuación de 10, es decir, Excelente. Basada en 113 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 180 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 219 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 227 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 261 de 1000 opiniones" "

5.6/10

Limpieza

6.2/10

Servicio y personal

5.2/10

Servicios

5.2/10

Condiciones de la propiedad

5.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Kemish

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn't like the bed and pillows
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Viviana

Le gustó: Servicios
No me gusto porque en ningun momento me cambiaron las toallas ni retiraban basura Y huvo un problema que en una luz del techo salia agua y mojo la carpeta en la entrada fui a avisar y si al rato dejo de salir agua pero no vinieron a secar la carpeta
Se hospedó 5 noches en octubre de 2023

8/10 Bueno

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023

2/10 Terrible

JUAN

Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
“No satisfactorio”
Nuestra estancia fue desepcionante por que el servicio y la calidad ofrecida fue de muy mala calidad, no limpian los cuartos no te prestan una atención de calidad , el servicio dela recepción muy mal, y el desayuno de mala calidad, muy poco profesional, no lo recomendaría 👎👎
Se hospedó 3 noches en octubre de 2022

4/10 Malo

Rosilvi

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Las instalaciones muy descuidadas el olor del jotel horrible
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Ubida

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Ruben

Se hospedó 3 noches en junio de 2022

8/10 Bueno

Antonio

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022

2/10 Terrible

Nohemi

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The worst place to stay.
Se hospedó 3 noches en octubre de 2020
Respuesta de Management, el 19 oct. 2020
We are sorry that you feel like that. Please feel free to reach out to management with exactly why you were unhappy with your stay.

4/10 Malo

Andy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2020
Respuesta de Management, el 2 oct. 2020
We are sorry that we did not meet your expectations. I am confident that we will next time you come. If you have any issues please reach out to the front desk to let us know.

8/10 Bueno

Yoana, muy buena ya que esta todo lo necesario serca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 9 noches en julio de 2019

8/10 Bueno

Angelica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2018

6/10 Aceptable

Javier

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Hola yo llego al la misma localidad desde que era best western por la cercanía con mis clientes. Hace dos meses me cargaron a mi tarjeta la habitación y ya estaba pagada por hotels.com viendo regresedis semanas después estaba la misma persona hice el reclamo correspondiente y me dijo: ayer fue mi primer día yo no sé nada de eso. Mentira el me cobro, pregunté por la manager y me dice no está no se cuando o a qué hora regrese con risa burlona sabiendo que tengo a yo que salir a trabajar. El lugar está descifafo
Se hospedó 1 noche en julio de 2018

8/10 Bueno

James, Blue Springs

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Deposit was not returned
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Tiffany

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The heat did not work in my room no answered at the front desk and all they said was sorry Floors uneven dangerous by stairs no elevator Bad experience for a$130
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Mynor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very welcoming. They helped a lot during a horrible situation that occured before check in here.
Se hospedó 4 noches en abril de 2024

6/10 Aceptable

Sarah

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The hotel smelled like chemicals from the pool and the room was not as clean as it could have been with a broken bathroom lock, the staff was very nice and it was one of the more affordable hotels in the area though. The location was conveniently near the highway so we were able to get around easily.
Se hospedó 3 noches en abril de 2024

4/10 Malo

Christi

Viaje en pareja
Paid 178.00 for this room. Got in late and attempted to speak with staff , not helpful. The fire alarm literally was pulled out of the ceiling with wires exposed. Bed seemed to have fresh sheets , only reason it got 1 star. Rested on top of the sheets , did not use the bathroom left early because of the poor accommodations . Truly not an experience I anticipated or would repeat .
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Margee

Viaje familiar
Extremely difficult to understand staff as there was a language barrier. When asked for extra towels as there were three people staying in our room, only gave one extra towel. Had to repeatedly ask for them to give me extra towels and this was met with reluctance and annoyance on their part. One night they said they didn’t have anymore clean towels. Did not clean, make beds or switch out towels for our entire three day stay. Breakfast was minimal with all packaged food, including hot food. Only good was the Mexican restaurants on both sides of the hotel. Easy to get to downtown K.C.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Penny

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Vernnesha

Le gustó: Limpieza y condiciones de la propiedad
It was ok
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Alan

Le gustó: Servicio y personal y condiciones de la propiedad

8/10 Bueno

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Breonna

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Has bed bugs
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Ian

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The first room we were given had a clogged toilet when we arrived but wasn't noticed until next morning. We reported it next morning, but it still wasn't fixed by the evening, and we were told maintenance would arrive in a few more hours. Because we protested is why we got assigned a new room, which had a tub faucet that wouldn't shut off. They acknowledged this was a known issue, yet still thought we'd take this room. A new room was provided after that. The trash cans' foot pedals in the dining room area didn't work, and the lady expected us to open dirty lids to put the trash in. There were busted glass bottles in the parking lot that we had to sweep away with our feet to avoid tire damage. These bottles were still there during the entire 3 days of our stay. The internet connection was constantly dropping, never lasted more than 5 minutes. There was no janitorial service at any point in our 3-night stay. A busted van with a flat tire and 2-year expired plates parked in front of the hotel office is not the best look.
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Dina

Le gustó: Limpieza
No le gustó: Servicios
For an older building, the stay was okay.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Dimitra

No le gustó: Limpieza, servicios, condiciones de la propiedad
My complaint was the rook I received had many broken items, there was tons of dirt and dust on many areas. My air unit was covered in dust and dirt. My lamp was wobbly and broken so could not use. My phone was cracked in the room. My bathroom door had a punch hole in it. The sink was cracked. Also I had live baby roaches crawling in the bathroom. It was not what I expected for the price. I was very disappointed in this stay.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Rebecca

Viaje en pareja
No le gustó: Condiciones de la propiedad
Walk in shower floor was not even and created a huge mess in bathroom floor with water. We had to use our towels to prevent it from getting on carpeted floor. Very unsafe for a wheelchair user to transfer from wheelchair to toilet without falling on wet floor.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Patty

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Yasmin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super clean
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Marcus

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Horrible hotel with false pictures on the web site. Broker windows, bullet holes in some areas, no other cars in parking lot. Looked like a homeless guy in the lobby. I tried to cancel my reservation but was told I couldn’t because it was made online. Refused to stay there and found a different hotel. Expedia should be ashamed for having this on their site.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

JUAN

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No heat/ac smoke detectors tv iron phone
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Tracy

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
The room was very clean, and it was quiet. The heater and refrigerator did not work at all. Most inconvenient, there is no elevator. If you have luggage, you have to schlep it up the stairs.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Shante

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Tanita

Very outdated and dirty.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Jason

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
It was a little loud. Door slamming woke me up from cars and other rooms.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Bradley

Viaje familiar
No
Se hospedó 1 noche en enero de 2024

4/10 Malo

Todd

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
Chairs and floors were stained. Felt a draft all night and heater couldn’t keep up with the cold
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Melissa, Cleveland

Se hospedó 4 noches en enero de 2024

2/10 Terrible

richard

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
This hotel is not even a one star. They wouldn't get us towels the bedding was soiled the carpet was philfy the shower was messed up and dirty the bathroom tiles were cracked. They could only give us second floor there was no ELEVATOR. The carpet on the stairs was torn and I cut my hand in the handrail it had a sharp metal piece sticking out from it. There is way too much more to describe.

2/10 Terrible

Sally

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The listing stated that the room could accommodate 5 people. There were only 2 beds, no couch, and they refused to provide a rollaway bed. They would not even give us an extra pillow. The lady at the front desk was rude, unapologetic, and unhelpful. We were supposed to stay 2 nights but canceled our second night because it was so awful. The area of town was sketchy as well. The whole experience was awful.
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Warren

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Tanail

Viaje familiar
No le gustó: Limpieza
Good but could be better
It was in a great location, close to westport area where we spent a lot of our time. Bed was super comfortable and it was nice. Rooms did have a fun smell!! I did also have dirty liens in the bathroom and used soap in the shower. Floor could have been cleaned better as well.
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Brian

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Jennifer

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Pauline

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked that it didn't look scary on the outside and it's right next to a restaurant. Did not like that the heater wasn't on or working when we checked in. It was in the low 30's. You could feel air coming in from the outside. We called the front desk; they said to turn the heater on and wait a few minutes. It wouldn't come on. I had to get down on the floor to see the plugin (which was scary-looking) and figured out how to re-set it. After that, it did come on but we still had to wear our coats another two hours before the room was...tenable enough. Also, the window shade was broken and it took both of us to get it to come down. Scary or not, we will not stay there again. Would not recommend.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Linda

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Edwin

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Vicktoria

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Lady at the front desk was rude and more into her personal call on speakerphone on her cellphone than actually checking guests in.
Se hospedó 1 noche en diciembre de 2023