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Opiniones de Holiday Inn Kansas City Downtown, an IHG Hotel

2.5 out of 5
Holiday Inn Kansas City Downtown, an IHG Hotel
770 Admiral Blvd, Kansas City, MO

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 367 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 375 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 150 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 52 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 56 de 1000 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

8.2/10

Servicios

8.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Martin

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Martin

Le gustó: Servicios
Great place
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 16 sept. 2023
Dear Martin,We're delighted you had a great experience at Holiday Inn Kansas City Downtown! Thank you for your positive feedback, and we look forward to hosting you again for another enjoyable stay in the future.

8/10 Bueno

luis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023

8/10 Bueno

Heriberto

excelente servicio
Se hospedó 1 noche en agosto de 2018

2/10 Terrible

Cliente verificado

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Me picaron las chinches les tome fotos y aun asi niegan que ahi hay y me dijeron que me picaron en algun otro lugar y no se interesaron ni en verme todas mis picaduras y amis ninos les picaron pero como 3 picaduras a mi como 30 picadas en todo el cuerpo asta en mi cara
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Jordan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Devan

Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Dawn

Le gustó: Limpieza y condiciones de la propiedad
Front desk took a long time to come to desk after ringing bell for help at 5:30 pm— check in starts at 4– thought someone should be at the desk at that time of day!!
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 7 may. 2024
Dear Dawn,Thank you for taking the time to share your experience. We're happy to see your overall stay was pleasant, and we appreciate your feedback about check-in. Rest assured, this is not a typical occurrence, and we'll look into your comments further to ensure any necessary improvements are made swiftly. Should you be in the area again, it would be our pleasure to welcome you back for a truly exceptional stay.

8/10 Bueno

Lisa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Breakfasts were good, even though you had to pay for them. Very clean and comfortable!
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager, el 7 may. 2024
Dear Lisa,Thank you for being our guest during your time in Kansas City! Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. Additionally, we're thrilled you started your day off right with our delicious breakfast offerings, and we appreciate you mentioning them to your fellow travelers. It was truly a pleasure having you here at Holiday Inn Kansas City Downtown, and we hope you return soon.

8/10 Bueno

Grace

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Everything was great as far as our stay at the facility. However, the customer service during check in wasn’t. The woman behind the counter seemed bothered to check in my friend and myself.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 26 abr. 2024
Dear Grace,Thank you for choosing Holiday Inn Kansas City Downtown. It's lovely to hear your stay was enjoyable, but we are concerned about your check-in experience. We are committed to providing excellent service and will address this matter to ensure our staff are meeting our high standards of hospitality going forward. It would be a pleasure to welcome you back for a completely satisfying experience in the future.

10/10 Excelente

Nicole

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We didn’t get the name of our receptionist but he was amazing! Definitely will be booking again in the future. Thank you for making it feel like home. We also asked him if we could borrow a sharpie and he let us borrow one. Sir in case you get this we did return it to the front desk :) thank you!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 26 abr. 2024
Dear Nicole,Thank you for choosing Holiday Inn Kansas City Downtown! Our front desk team members do everything they can to make our guests feel welcome, and we're glad they made a memorable impression on you. Safe travels, and come back soon!

6/10 Aceptable

Debra

Viaje familiar
Le gustó: Condiciones de la propiedad
Sliding bathroom doors that do not close .. they almost cover the opening but there is a gap to the bedroom on the side and top. They did not clean my room the first day. I did not get the room I chose and paid for. During breakfast the check was brought while I was still eating and finally check in was and finally I was told at check in that if I don’t get my $100 deposit back there was nothing the hotel csn do and I woukd need to go to my bank.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
Dear Debra,Thank you for taking the time to leave a review. We are very disappointed to hear your stay did not live up to your expectations. This is not reflective of the peaceful, comfortable experience our guests expect to have with us, and we apologize for any inconvenience. Please feel free to reach out to us so we may address some of these issues directly.

2/10 Terrible

Corey

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would not refund my money after hearing I had a death in the family and could not keep reservation.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
Dear Corey,We're sorry for your loss. If you booked your stay through a third-party site, please contact them for further assistance. We look forward to the opportunity to welcome you again in the future.

2/10 Terrible

Colby

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Adrienne

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don’t think I could ever bring myself to stay at another Holiday Inn again, for as long as I live. I’m currently sitting in a basement “double queen suite” at 12:30am, being lulled to sleep to the sounds of the upstairs bar’s loud-ass bass music and a pack of, what I’m guessing is, Olympic double dutchers pounding on the ceiling above me. This is after my 9 year old son and I got stuck, literally locked in, your elevator about 45 minutes earlier. That ordeal lasted half an hour and involved calling the fire department and a near panic attack for my 9 year old. He never wants to ride an elevator again, so there’s that. I made my way upstairs to let the staff know it was so incredibly loud in our room that no one could even attempt to sleep and it was already midnight. We were told that they would “check on it”. 12:30 rolls around and staff comes to our room to tell us the bar is open until 1 so it’ll shut down soon….. it’s a Thursday. Why the hell does a Holiday Inn bar need to stay bumping until 1am on a Thursday? Why would anyone want to stay here if the walls are bumping until 1 am every night?! Is the HI bar so profitable that it has to stay open until 1am every night? And now, at 12:50am, I’m greeted by a new additional to this midnight symphony and that is the automatic water sprinklers pelting my ground level windows. This place sucks.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 23 abr. 2024
Dear Adrienne,Thank you for expressing your concerns to us. We wholeheartedly apologize for your unsatisfactory stay and the noise disturbances you experienced. We know how important a restful night's stay is to our guests. Your frustration is understood, and we'll be sure to share it with our internal team to determine ways of improving in this respect. Should you reconsider, we'd love the opportunity to regain your trust and provide you with a better, more peaceful experience in the future.

2/10 Terrible

Garrett

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
Crazy rude and inattentive staff both at check in and at the restaurant. Do not recommend
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 19 abr. 2024
Dear Garrett,Thank you for your feedback regarding your recent stay. We apologize for the experience you had with our team. What you've described does not reflect the level of service our guests have come to expect from us. Rest assured, we will address our team immediately to ensure we are meeting our high standards of hospitality. We appreciate your comments and hope you'll give us another chance to change your perceptions down the line.

10/10 Excelente

Leanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Payal

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic stay and wonderful, welcoming staff. We liked having a restaurant and bar in the lobby.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Dear Payal,It was wonderful having you stay with us during your time in Kansas City. Our team will be thrilled to know that they played a pivotal role in your experience with us, and we appreciate you mentioning our fantastic restaurant and bar. Thank you for your perfect rating, and we hope you return soon!

8/10 Bueno

Leia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was clean, the staff was nice and friendly too! My only 2 complaints are, the ice machine and lounge was right outside my room and it was kinda loud late and early. The other is in the shower there is no place to put your showering accessories. Other than that it was a great experience and we will be back!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Dear Leia,It's always a pleasure hearing from our guests. We're glad our attention to cleanliness and service impressed you. However, we apologize for any issues with noise and the bathroom. We'll keep your comments in mind, and we hope to see you again should you be back in the area.

4/10 Malo

Tammy

Viaje de negocios, Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Air conditioning did not work. Front desk did not do anything to rectify situation. Very noisy . Phone on room did not work
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Dear Tammy, We sincerely appreciate and welcome guest feedback, so thank you for taking the time to share your comments. It is always our objective to ensure every guest enjoys an exceptional and comfortable stay, and we regret falling short of meeting your expectations on this occasion. Your remarks have been thoroughly discussed, and our maintenance team has been promptly notified.Furthermore, we extend our apologies for any lapses in attention from our team. Rest assured, we will internally address this matter as it is our priority to treat all guests with the utmost kindness and respect they deserve. We hope for the opportunity to welcome you back, allowing us to demonstrate our commitment to valuing our guests' feedback. Thank you.

10/10 Excelente

Rhonda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I would have liked to know when booking the hotel I would have to pay an additional $25 for parking in the hotel parking lot.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Dear Rhonda,Thank you for staying at Holiday Inn Kansas City Downtown. We appreciate your feedback as our team considers it an opportunity to continually improve. We hope to host you again soon.

6/10 Aceptable

Jennifer

Le gustó: Limpieza y condiciones de la propiedad
The property was very clean. The only issue is when we checked in and were told parking was $25. I saw the sign outside. But it wasn't anywhere on the hotel site. When I asked about the desk clerk said "its only $25 and just one night". $25 now days can pay for my kids to eat while on the road. Every little bit counts. And it was too late for me to cancel and book elsewhere. Just wish we'd known. We had two cars so that was an extra $50.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 8 abr. 2024
Dear Jennifer,While we're happy to know that our clean accommodations impressed you, we're sorry to hear that you didn't have a good experience with us overall. Our team always strives to be as transparent as possible regarding our parking fee by listing it online for our guest's convenience before booking. Your feedback regarding this matter is gratefully received and we will be sure to discuss your comments internally so that improvements can be made where necessary. Please consider giving us another chance soon; we're confident that we can impress you.

10/10 Excelente

Patrick, fargo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Adam

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotels very nice but in a shade area
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 2 abr. 2024
Dear Adam,Thank you for choosing Holiday Inn Kansas City Downtown. We're delighted to hear that you found our hotel to be very pleasant. While we understand your concern about the neighborhood, we assure you that our team is dedicated to ensuring a safe and comfortable experience for all our guests. We appreciate your patronage and hope to welcome you back for another enjoyable stay.

10/10 Excelente

Danna

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful lobby and room, convenient location close to Bartle Hall for our volleyball tournament. Was sharing a room with friends, so would have liked a bathroom door that shuts instead of a sliding door with a gap. Wonderful helpful, friendly staff.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 2 abr. 2024
Dear Danna,It was a delight to welcome you to Holiday Inn Kansas City Downtown while you were in the area for the volleyball tournament. Your kind comments about our beautiful property, wonderful staff, and great location are appreciated and will be shared with the team. We will also relay your concerns regarding the bathroom door to the team as well, and we appreciate your suggestion. We look forward to welcoming you back whenever you're back in the area.

10/10 Excelente

Joel

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Definitely a great experience. This was my first time visiting and it was in a convenient spot not far at all from T-Mobile Center. Awesome all around and I would come back and stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Dear Joel,Thank you for your recent stay at Holiday Inn Kansas City Downtown. We appreciate your feedback. We are happy to hear about your great experience. We are delighted to hear that your stay exceeded your expectations. Indeed, our location is ideal for the T-Mobile Center! Seeing return guests is always delightful. Thank you again for your review. We hope to host you again soon.

10/10 Excelente

Lee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Highly recommend, had an amazing stay!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Dear Lee,A guest’s recommendation is the #1 sign that we hit the mark, and their stay was everything they hoped it would be and more. Thank you for joining us at Holiday Inn Kansas City Downtown. We couldn't be happier to see how impressed you were with our wonderful accommodations.

10/10 Excelente

Marvin

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 5 noches en marzo de 2024
Respuesta de General Manager, el 21 mar. 2024
Dear Steve,Thank you for joining us on your recent trip to Kansas City! We're delighted you thoroughly enjoyed your experience, and we appreciate you giving us a perfect rating. It was truly a pleasure having you here, and we hope you return soon.

10/10 Excelente

Lilian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Sue

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

RaGeana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room and lobby areas are very updated and nice. We had the double king room which was perfect for our group.
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 20 mar. 2024
Dear RaGeana,Thank you for choosing Holiday Inn Kansas City Downtown! Our team is delighted you enjoyed our clean, comfortable rooms. We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

10/10 Excelente

Debra

Viaje en grupo
Looks like recently updated. Very nice and great entry way. Very inviting and the rooms are very nice and clean. Very pleased.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 17 mar. 2024
Dear Debra,Thank you for taking the time to share your experience with us. We're thrilled you appreciated our recently updated entryway and found our rooms inviting and clean. Ensuring a pleasant stay is our top priority, and we're delighted to hear we met your expectations. We look forward to welcoming you back to Holiday Inn Kansas City Downtown for another enjoyable stay at our hotel.

10/10 Excelente

Otavio

Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Stacey

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
I specifically booked a room that slept 6 (a suite). Upon checking in, we discovered that we had a standard room with two queen beds, clearly only able to sleep 4. I visited the front desk and was told that we were given a “Bridal Suite,” that was considered such because it had been recently updated. Mind you, this room didn’t even have all of the amenities listed as included in a standard room (I.e. refrigerator). After inquiring how we were expected to move forward and what our options were, we were told they were fully booked, had to move people around as it was and that there was nothing they could do. No offer to comp the difference in a suite/standard room, nothing. I asked about getting a rollaway bed and was told that was not an option. I’ve been messaging with Expedia and the hotel is giving them the runaround and refusing to remedy the situation. I have stayed booked with Expedia/Holiday Inns for years and can confidently say that will be the last visit.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 11 mar. 2024
Dear Stacey,Thank you for taking the time to share your insightful feedback on your recent stay. We are disappointed that our accommodations did not meet all of your expectations and that there was an issue with the bed options we provided. Please know that when booking via a third-party site, room requests are subject to availability and are never guaranteed, though we do our best to honor all requests. That said, we will discuss your report with our front desk team to ensure they are providing the best service possible. We hope you will give us another chance, as we know we can provide you with the stay you expected and deserve.

8/10 Bueno

Jefferson, Little Rock

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Malika

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Milton

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff super helpful
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 6 mar. 2024
Dear Milton,Many thanks for your outstanding review of Holiday Inn Kansas City Downtown! It was our pleasure to be of assistance to you. We value your kind praise and hope you'll come back.

10/10 Excelente

Mindy, MINNEAPOLIS

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Far from everything but very nice and clean hotel. There is a restaurant inside which we did not try, but a plus. I dont know that I would walk around at night.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 6 mar. 2024
Dear Mindy,Thank you for your wonderful review of your stay with us at Holiday Inn Kansas City Downtown. We were overjoyed to learn that you had a clean and comfortable stay. It was unfortunate that you were unable to try out our on-site restaurant this time. We are known for our authentic Mid-Western cuisine, and kids eat free so that you can enjoy delicious food with the whole family! We are looking forward to your next visit to Kansas City and getting to host you again!

10/10 Excelente

KIRK

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean Hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 23 feb. 2024
Dear Kirk,It's always a pleasure hearing from our guests. We're glad our attention to cleanliness impressed you, and we look forward to hosting you again at Holiday Inn Kansas City Downtown!

6/10 Aceptable

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel is fine. A bit overpriced for the night I stayed but thats just supply and demand. My gripe is the $25 parking fee. 25 to park in a parking lot at a holiday inn? Absurd. Plus they didn't even mention this at the desk. That on top of a $9 facility fee. What does that cover....all the amazing amenities at the holiday inn. Charging 25 to park at a limited service motel is a straight rip off. No thanks
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 23 feb. 2024
Dear Alan,Thank you for taking the time to share your thoughts. We always aim to keep our prices competitive for our area while providing exceptional value to our guests. However, we are sorry to hear that you did not feel this way during your recent visit. Your feedback is essential and will be shared with the relevant teams. Thank you once again for sharing your thoughts with us.

8/10 Bueno

Preston

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place, very clean . However wasn't happy about paying 180$ for one night and having to pay an additional 25$ just to park in the lot where i am lodging.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 16 feb. 2024
Dear Preston,Your high rating means the world to us and we're so happy to know that our clean accommodations were the highlight of your visit. We're sorry to hear about any disappointment in our parking fee and we will keep your feedback in mind for the future. Please consider coming back to join us again the next time you visit the area.

2/10 Terrible

Chris

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
They charged $25 to park in their parking lot. Ibooked the room well in advance. They had a tow truck sitting in the parking lot ready to tow. We were told to be out by checkout cause they would tow vehicles. Being gone by checkout wasnt a problem. It wasnt a professional stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 16 feb. 2024
Dear Chris,Thank you for your feedback about our parking policy. The fee is noted online for review prior to booking. Unfortunately, we've had issues with non-guests parking in our lot and have had to become more proactive to ensure parking is available to paying guests. However, it's clear this could have been communicated in a different manner, and we'll speak with our staff about your comments. Should you be in the area again, we hope you'll come back to see us.

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Jason Quinn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en febrero de 2024

10/10 Excelente

Paige Joslin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Paul Dean

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
It was very clean and comfortable. Staff were as polite and helpful.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 13 feb. 2024
Dear Paul,Thank you for taking a moment to review your recent experience. We're pleased our hospitable team left a memorable impression on you, and we appreciate you mentioning our comfortable accommodations and the high standards of cleanliness we adhere to. If there is anything we could have done better, please don't hesitate to reach out to us offline. We hope to welcome you back in the future for a seamless visit worthy of a perfect rating.

10/10 Excelente

Jedidihia

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Awesome
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 12 feb. 2024
Dear Jedidihia,It's always a pleasure to hear that our guests have had an enjoyable experience! From all of us at Holiday Inn Kansas City Downtown, thank you for sharing your positive rating, and we hope to have the opportunity to welcome you back on another occasion.

10/10 Excelente

Angel

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff. Clean and looks updated. Rooms were spacious. Would stay here again
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager, el 12 feb. 2024
Dear Angel,We are delighted you chose to stay with us during your time in Kansas City! Thank you so much for your perfect rating and for highlighting our impeccable accommodations and hospitable team. It was a pleasure having you here, and we look forward to your return.

8/10 Bueno

Jeremi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy in and out
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 9 feb. 2024
Dear Jeremi,Thank you for trusting Holiday Inn Kansas City Downtown with your recent lodging needs. We're happy to hear you had an enjoyable experience and that you appreciated the efficient check-in and check-out process. We're grateful for your comments, and we hope to have the opportunity to host your next visit to the area.