Terraza o patio

Opiniones de The Fontaine

4.5 out of 5
The Fontaine
901 W. 48th Place, Kansas City, MO

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 604 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 193 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 108 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 66 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 32 de 1003 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Diana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy tranquila el area
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 16 ene. 2024
Dear Diana,It was a pleasure hosting you at The Fontaine! We're glad you appreciated our quiet area, and we look forward to seeing you again soon.

10/10 Excelente

Enrique

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotel con un buen servicio, buenos restaurantes (caros) y un bar en alberca muy recomendable, que es realmente un club con un DJ y opción de pequeños bungalows para disfrutar con amigos o familia, sin duda una gran opción
Se hospedó 4 noches en julio de 2023
Respuesta de Michael, el 5 ago. 2023
Gracias por tomarte el tiempo de responder Enrique! Estamos muy orgullosos de nuestro restaurante y piscina, por lo que nos alegra saber que lo disfrutó. Nos esforzamos por cumplir con las expectativas de todos nuestros huéspedes, ya sea con amigos o en familia.

10/10 Excelente

Oscar Humberto

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bonito hotel, buena comida en restaurante
Se hospedó 1 noche en septiembre de 2022
Respuesta de Katrina, el 19 sept. 2022
Buenos días, nos alegra saber que disfrutó de su estadía con nosotros. Esperamos que vuelva a visitarnos pronto.

10/10 Excelente

Jana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love staying at the Fontaine. The staff are friendly and helpful, the building is beautiful, rooms are comfortable and clean, and the restaurants are great!
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Alles sehr schön.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 8 may. 2024
Dear Sandra,Thank you for sharing your experience at The Fontaine. Your satisfaction is our priority, and we're delighted to have provided a pleasant stay for you. Our team looks forward to welcoming you back for another excellent experience.

10/10 Excelente

Patrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel and room at a reasonable price. Large room and bathroom. Shower was amazing.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 8 may. 2024
Dear Patrick,We're delighted to know that our spacious accommodations and relaxing shower were the highlights of your visit! Thank you so much for the perfect rating, and we hope to see you again soon.

8/10 Bueno

Amy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good proximity to the Plaza, in walking distance. Nice and clean. Unfortunately at 3 am, the room next to us, was having a party or just playing their music so loudly it woke us up and left us unable to sleep. We called the front desk and they promptly sent security upstairs and got the music and noise under control. We really appreciated that service.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 6 may. 2024
Dear Amy,Thank you for taking a moment to write a review. We are glad to learn you enjoyed our location. Although we're disappointed to hear about the inconvenience regarding the noise, it warms our hearts to know that our security was able to resolve the matter quickly for you. We appreciate you bringing this to our attention. Thank you for choosing to stay at The Fontaine, and we look forward to welcoming you back soon.

10/10 Excelente

Anna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 6 may. 2024
Dear Anna,Thank you for choosing to stay with us at The Fontaine! We're glad you enjoyed your visit, and we hope you'll return for another terrific experience.

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel in a good area. They have a shuttle to take you into the plaza with lots of restaurant and shopping options. Staff are really nice.
Se hospedó 3 noches en abril de 2024
Respuesta de Fontaine, el 3 may. 2024
Thank you for the fantastic rating! Please come back to visit again soon.

8/10 Bueno

Judith

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent mostly. I think the restaurant could stand improvement and the room service. Otherwise, fine. I would go back.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 29 abr. 2024
Dear Judith,Thank you for staying with us and taking the time to share your thoughts. We're glad your overall stay was pleasant, and we appreciate your suggestions for improvement. Should you be in the area again, please come back to see us.

4/10 Malo

Cody

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
This is our second stay. The first stay was excellent but this one was poor. Staff was not friendly or particularly helpful. Our room amenities, like shower gel, were empty.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 24 abr. 2024
Dear Cody,Thank you for taking the time to leave a review. We are disappointed to hear your stay with us did not meet the same standards as your prior experience, and we apologize for any inconvenience. Rest assured, we'll use your feedback to help us improve ourselves as a destination and remind our team of the importance of delivering exceptional customer service. It was a pleasure to welcome you here, and we hope you will consider staying with us again soon for the stay you were truly expecting.

8/10 Bueno

Aimee

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Fontaine, el 27 abr. 2024
Thank you for taking the time to rate your stay. Please do not hesitate to let us know how we can improve.

10/10 Excelente

Crystina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place. Really loved the atmosphere and esthetics.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 18 abr. 2024
Dear Crystina,We're delighted you enjoyed your stay at The Fontaine! Please come see us again the next time you're in town.

4/10 Malo

John

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
No hot water in sink despite multiple requests to fix. Furniture nicked and tired; no dresser or drawers for clothing; no adequate workspace. window curtains not connected to draw rods. Would not stay again or recommend. On plus side the staff was friendly and not worth the value.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Dear John,We're saddened to learn you did not enjoy your stay despite our friendly staff. Please accept our apologies for any concerns about the property's condition. We'll look into your comments further, and we'd be grateful for the chance to provide you with more suitable accommodations.

6/10 Aceptable

Joseph

Se hospedó 1 noche en abril de 2024
Respuesta de Fontaine, el 3 may. 2024
Thank you for taking the time to rate your stay and we are sorry we did not meet expectations. Please reach out if there is anything we can do.

10/10 Excelente

Mark, St Louis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property
Se hospedó 1 noche en abril de 2024
Respuesta de Michael, el 9 abr. 2024
Thank you for your response Mark! We appreciate you taking the time to recognize our amazing hotel and we look forward to hosting you again in the future!

8/10 Bueno

Lisa

Se hospedó 1 noche en abril de 2024
Respuesta de Fontaine, el 27 abr. 2024
Thank you for taking the time to rate your stay, please let us know if there is anything we can do to improve upon.

2/10 Terrible

Antonio

Se hospedó 3 noches en marzo de 2024
Respuesta de Fontaine, el 30 abr. 2024
Thank you for taking the time to rate your stay and I apologize we did not meet expectations. Please reach out to us so we can make it right.

10/10 Excelente

Tamarra R

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and quiet. The beds were so comfortable. Just what we needed for a relaxing night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Michael, el 9 abr. 2024
Tamarra I am so happy to hear that you enjoyed your stay! We appreciate you taking the time to recognize our hotel and we take a lot of pride in providing a comfortable clean experience for our guests. We look forward to our next opportunity to host you!

8/10 Bueno

Chad, O Fallon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel. Great staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 19 mar. 2024
Dear Chad,Thanks for staying at The Fontaine. Our team is pleased you had a great experience with us in Kansas City. We value you as our guest and look forward to your next visit.

6/10 Aceptable

rodrigo

Nice hotel … needs to improve details : phone not working, lack of toilette paper. Noise in the halls
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 19 mar. 2024
Dear Rodrigo,Thank you for your review. It was a pleasure having you as our guest recently; however, we regret that you were not fully satisfied with your experience. Your feedback will be shared with our internal team to ensure any necessary adjustments or repairs are made promptly and to seize any opportunity to improve. We hope you will give us another chance to deliver a seamless visit worthy of a perfect rating.

10/10 Excelente

amy j

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a wonderful stay at The Fontaine. The staff was extremely courteous and friendly. The rooms were large with a comfortable bed. It was in a great walkable location. We will definitely stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Michael, el 16 mar. 2024
Amy Thank you for your review! We appreciate you taking the time to recognize us! We take a lot of pride in providing a welcoming experience for our guests and are happy to hear that you enjoyed your stay!

10/10 Excelente

Logan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Fontaine was absolutely phenomenal. Our room was beautiful, the staff were excellent, and I can’t say enough good things about the entire experience overall. I am absolutely coming back!
Se hospedó 2 noches en marzo de 2024
Respuesta de Michael, el 16 mar. 2024
Logan, thank you for your response! We appreciate you taking the time to recognize our hotel! We take a lot of pride in our hotel and are happy to hear when we are able to provide an excellent experience. We look forward to hosting you again!

10/10 Excelente

James, San Francisco

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent accommodations and staff. Clean and quiet.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 12 mar. 2024
Dear James,Thank you so much for the high rating. We're so happy to know that our clean, quiet accommodations and friendly team members left a positive impression on you during your visit. It would be a pleasure to host you again soon, so hurry back.

10/10 Excelente

Sadie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was super friendly. I love that they offer shuttle rides to the near by shopping center. We did take some rides and other times we walk because it was beautiful out. I would stay there again
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 12 mar. 2024
Dear Sadie,We are thrilled to have earned a perfect rating for your recent stay with us. It is wonderful to read that you appreciated our friendly team members and convenient shuttle rides. The best compliment is that you would stay with us again. We look forward to welcoming you back.

8/10 Bueno

Barry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice!
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 12 mar. 2024
Dear Barry,Thank you for choosing The Fontaine and sharing your short, yet lovely review. We are delighted you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Excelente

Thomas, Oklahoma City

Se hospedó 2 noches en marzo de 2024
Respuesta de Fontaine, el 10 abr. 2024
Thank you for the rating, we greatly appreciate it!

8/10 Bueno

William, Fayetteville

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
We have stayed at The Fontaine over the years. The lobby is OK, but the rooms, and especially the restaurant and bar are dated and don’t work well. We ate breakfast there both mornings, and the blinds could not block the intense sun light from the East. Same for the rooms. Example - the shower knob fell off the shower wall.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 11 mar. 2024
Dear William,We would like to express our gratitude for your ongoing patronage at The Fontaine. Your feedback is highly appreciated, and we are taking action to address the issues you have raised, including the bathroom fixture and the blinds in our restaurant. We thank you for bringing these matters to our attention and look forward to showing you improvements during your next visit.

10/10 Excelente

Gina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great atmosphere and they staff was helpful and friendly
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 11 mar. 2024
Dear Gina,We are delighted to hear about the pleasant atmosphere and the warm hospitality provided by our friendly team during your stay at The Fontaine. It is great to know that our team had a positive impact on your experience, and we look forward to having you back with us in the future.

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you’re looking for a place where you can safely say that you want you and your partner to feel like they can get away from it all then this is probably a really good place for you. While the parking is a bit of a pain, its definitely worth it knowing your car is safe
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 11 mar. 2024
Dear Richard,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your respite from the day to day, and we appreciate your kind words. It was a pleasure having you here, and we hope you return soon!

10/10 Excelente

Cassandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great for a one night stay when I was passing through! Beautiful hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 11 mar. 2024
Dear Cassandra,Thank you for taking the time to leave a five-star review. Our team is happy to hear that you enjoyed your stay at The Fontaine. We are glad we were able to host you for a cozy night during your travels. We look forward to seeing you again.

8/10 Bueno

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was right next to the freight elevator; pretty loud thru out the night.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 11 mar. 2024
Dear Mary,Guest satisfaction means everything to our team, so while we hope you enjoyed our accommodations, we're sorry you dealt with some noise issues from the elevator. It's always our recommendation to reach out to the front desk so we may have the opportunity to rectify the situation and return you to a more restful stay. We look forward to welcoming you back and impressing you even further.

10/10 Excelente

john

Se hospedó 2 noches en febrero de 2024
Respuesta de Fontaine, el 11 mar. 2024
Thank you for your kind rating, we hope to see you again!

10/10 Excelente

Lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the fontaine very nice
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 8 mar. 2024
Dear Lisa,Thank you for choosing The Fontaine! We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable experience!

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Fontaine, el 6 mar. 2024
Thank you for your rating and we hope to see you again!

10/10 Excelente

Quintanique

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is beautiful and quiet, the atmosphere is so relaxing and upscale. When you walk in the smell of the hotel is amazing the rooms are so lovely, and the showers are the best part! The rain shower is lovely the breakfast is nice
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 8 mar. 2024
Dear Quintanique, Your experience is one that we work hard to provide, so thank you for taking the time to leave us a review. It was a pleasure having you as our guest at The Fontaine and we're thrilled that you had such a lovely stay. The next time you're looking for a relaxing experience in a beautiful atmosphere, we hope you will think of us.

10/10 Excelente

Koralee

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 5 mar. 2024
Dear Koralee,It's fantastic to hear you had an awesome experience at The Fontaine. Your satisfaction is our priority, and we're glad we could deliver. We look forward to your next visit for even more special moments!

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Fontaine, el 29 feb. 2024
Thank you for the rating, we are thrilled you enjoyed your stay with us!

10/10 Excelente

jette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Fontaine is a great hotel for a decent price on the country club Plaza. They’re upstairs bar is well-versed with drinks and food options. The staff is nothing but friendly and accommodating.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 3 mar. 2024
Dear Jette,Thank you for taking a moment to share your experience at The Fontaine. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. Receiving recognition for our hospitable team and fantastic be is always appreciated as well. It was a pleasure having you here, and we hope you will visit us again soon!

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fun and hip.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 27 feb. 2024
Dear Elizabeth, Thank you for your cheerful feedback! We're thrilled to know you got to enjoy our ambiance. We can't wait to welcome you back for more memorable moments.

10/10 Excelente

susan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Michael, el 9 abr. 2024
Susan, thank you so much for your response! We appreciate you taking the time to recognize our amazing hotel!

10/10 Excelente

Patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 19 feb. 2024
Dear Patrick,Thank you for sharing your short, yet delightful, five-star review. It was a pleasure to welcome you to The Fontaine and we're thrilled you were impressed. We look forward to welcoming you back again soon.

10/10 Excelente

Valerie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have stayed here several times. Staff is friendly, it is quiet and walking distance to shops and restaurants. Good value.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 19 feb. 2024
Dear Valerie,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at The Fontaine once again! Thank you so much for your perfect rating and for highlighting our hospitable team, fantastic location, and excellent value. Take care, and know we are delighted to welcome you back anytime your plans bring you this way.

10/10 Excelente

Dani

Se hospedó 1 noche en febrero de 2024
Respuesta de Michael, el 9 abr. 2024
Dani, thank you so much for your response! We appreciate you taking the time to recognize our amazing hotel! We look forward to our next opportunity to host you!

2/10 Terrible

Amy

Se hospedó 1 noche en febrero de 2024
Respuesta de Fontaine, el 10 abr. 2024
We are so sorry we did not meet your expectations, please contact us directly so we can make it right.

10/10 Excelente

Christine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Keeto was awesome! His customer service throughout our entire stay was top tier! The front desk was great as well and offered us help with attractions to take in around the area. The food on the top floor was my favorite. Everything was so delicious!
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 14 feb. 2024
Dear Christine,Our team knows what it takes to ensure our guests have a stellar visit, and they, especially Keeto, will appreciate the recognition. Thank you for allowing us to host your time in Kansas City. We trust that the next time you travel back this way, we will see you again at The Fontaine!

10/10 Excelente

Kelly

Se hospedó 1 noche en febrero de 2024
Respuesta de Michael, el 9 abr. 2024
Kelly, thank you so much for your response! We appreciate you taking the time to recognize our amazing hotel! We look forward to our next opportunity to host you!

10/10 Excelente

Michael

Se hospedó 4 noches en febrero de 2024
Respuesta de Fontaine Front Desk, el 16 feb. 2024
Thank you for the fantastic rating, we hope to see you again!

10/10 Excelente

Anna

Se hospedó 1 noche en febrero de 2024
Respuesta de Michael, el 9 abr. 2024
Anna, thank you so much for your response! We appreciate you taking the time to recognize our amazing hotel! We look forward to our next opportunity to host you!

10/10 Excelente

Megan

Viaje en pareja
Le gustó: Servicios
I consider this hotel a secret gem in KC. The facilities are gorgeous and the staff is exceptional. We stay at a lot of hotels for fun and we will most definitely be back to the Fontaine.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 6 feb. 2024
Dear Megan,We are so happy you found us! Your compliments on our accommodations and service have truly made our day at The Fontaine. We look forward to seeing you again when you return to Kansas City!