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Opiniones de El Dorado Seaside Suites A Spa Resort - More Inclusive

5 out of 5
El Dorado Seaside Suites A Spa Resort - More Inclusive
Km 95 Carretera Cancun-Tulum, Kantenah, QROO

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 36 de 65 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 18 de 65 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 65 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 65 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 65 opiniones" "

9.4/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.0/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yolanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hermosas instalaciones, a pesar de que estuvo muy ocupado en su totalidad, nunca se sintió incómodo por la gran cantidad de huéspedes.
Se hospedó 4 noches en febrero de 2024
Respuesta de Gerencia General, el 12 mar. 2024
Estimada Yolanda,Gracias por elegir El Dorado Seaside Suites Riviera Maya, un SPA Resort, como anfitriones de su visita más reciente a México y a Riviera Maya.Fue un placer recibirlo y ciertamente esperamos que El Dorado Seaside Suites Riviera Maya, un SPA Resort, se convierta en su resort preferido en futuros viajes.

10/10 Excelente

Stacey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff super friendly. Very relaxing atmosphere.
Se hospedó 6 noches en abril de 2024

10/10 Excelente

Kyler Heather

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Kevin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would love to have a Map of the property to Assist in navigating. The option of gingerale and Hennessy. This was a heavenly vacay. Thank you
Se hospedó 5 noches en abril de 2024

8/10 Bueno

Zakiya

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
3 resorts into one so there was plenty to see and options to dine only issue is room service does not include cocktails and they have shuttle to get around different parts of the property but if you have mobility issue you are doomed to view the rest and the shuttle stops at 10:30 at night but other than that I loved our stay.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Craig

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed the layout of the property and how well kept it was. The nature aspect with all the palm trees and plants along the paths and gathering areas gave you that nature feeling. All the staff were very polite, professional, and eager to help if you needed anything.
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Management, el 23 abr. 2024
Dear CraigThank you for your visit, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Bueno

Latoya

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This resort was such a vibe. Enjoyed the beautiful resort, staff was very welcoming and scenery was amazing. I loved the room and the amenities but the food options wasn't that great would have loved to see more of international food options. Would definitely recommend this resort to family and friends.
Se hospedó 5 noches en abril de 2024
Respuesta de Hotel Management, el 16 abr. 2024
Dear LatoyaThank you for your visit, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Nicholas

Se hospedó 4 noches en abril de 2024

10/10 Excelente

Adela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked this place is quiet and relaxing
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management, el 10 abr. 2024
Dear AdelaThank you for your visit, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Bueno

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My husband and I brought our adult children here for a fun getaway. The rooms were amazing and massive. We stayed at the seaside suites and there was always some sort of fun activities going on down at the pool. The beach is not as nice as the one over at the palms, quite a bit smaller and very rocky. But the palms is just a golf cart right away or a short walk. The drinks were amazing. Food was amazing! My daughter was a little bummed that she couldn’t just grab things from a buffet all day and take things to the beach to eat . The food was much more upscale than the past all inclusives that we’ve been to. The Italian restaurant was amazing. The Mexican restaurant near the beach was amazing. We weren’t able to get into the Asian restaurant and that was disappointing but that’s OK. Make sure you bring a collared shirt and don’t be like my husband who only packed basketball jerseys and shorts. Ha! Hope we can come back someday.
Se hospedó 5 noches en marzo de 2024
Respuesta de Hotel Management, el 10 abr. 2024
Dear MaryThank you for your visit, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

6/10 Aceptable

Joseph

Se hospedó 6 noches en marzo de 2024
Respuesta de Hotel Management, el 22 abr. 2024
Dear Joseph Thank you for your visit, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Bueno

Saiqa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Overall, this property is beautiful with lots of palm trees. I love the hammocks and swings all over the resort. The only disappointment was that on Friday nights they don’t have much food to offer to the guests. Restaurants were fully booked and there was no buffets on Fridays. I will still go back to this resort.
Se hospedó 5 noches en marzo de 2024
Respuesta de Hotel Management, el 29 mar. 2024
Dear SaiqaThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

4/10 Malo

Ricardo

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Dining options were horrible. Every place we went to ran out of food. Choices were minimal at best. Only 2 restaurants took reservations. All others were first come firts serve. So if you were out of luck on the first one you would have to go to all the other ones just to find they are fully booked. Also dont let the swim out suites fool you. These are old and falling apart. The pool tiles are missing everywhere and as soon as the lights come on at night you can see the rust everywhere. This property is in need of a major renovation. DONT STAY HERE. There are better places to stay.
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotel Management, el 19 mar. 2024
Dear RicardoThank You for this review of your stay at El Dorado Seaside Suites Riviera Maya, a SPA Resort.Please accept our sincere apologies for the inconsistencies found during your stay.Please accept our sincere apologies for not coming up to your rightful expectations for the inconsistencies found during your stay. We at the El Dorado Seaside Suites Riviera Maya, a SPA Resort, pride ourselves on our high levels of service and glorious offerings; we are terribly sorry if that did not come across during your visit. We have taken your feedback very seriously and every aspect of your review has been taken onboard.I take this opportunity in thanking you again for your Custom and for your Valuable Feedback, we look forward to hosting you in the future and we will ensure you that your next experience is nothing short of perfection.

8/10 Bueno

Vyacheslav, Meridian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024
Respuesta de Hotel Management, el 19 mar. 2024
Dear VyacheslavThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

4/10 Malo

Steven

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
We found the overall grounds were beautiful and well maintained. The staff was both very friendly and helpful and some very rude and not helpful at all. We were told that we could not book any reservation's for dinner till 2days after we arrived and then it was all full. The layout was confusing and poorly planned with a nudists section cutting the beach and resort in half. And we continued to be harassed by swingers and found the other guests to be disrespectful. We would recommend ElDorado Royal before the Seaside or Palms.
Se hospedó 5 noches en marzo de 2024
Respuesta de Hotel Management, el 19 mar. 2024
Dear StevenThank You for this review of your stay at El Dorado Seaside Suites Riviera Maya, a SPA Resort.Please accept our sincere apologies for the inconsistencies found during your stay.Please accept our sincere apologies for not coming up to your rightful expectations for the inconsistencies found during your stay. We at the El Dorado Seaside Suites Riviera Maya, a SPA Resort, pride ourselves on our high levels of service and glorious offerings; we are terribly sorry if that did not come across during your visit. We have taken your feedback very seriously and every aspect of your review has been taken onboard.I take this opportunity in thanking you again for your Custom and for your Valuable Feedback, we look forward to hosting you in the future and we will ensure you that your next experience is nothing short of perfection.

10/10 Excelente

Shirley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotel Management, el 19 mar. 2024
Dear ShirleyThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Precious

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was amazing
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Management, el 12 mar. 2024
Dear PreciousThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Hunter Jay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Management, el 12 mar. 2024
Dear Hunter JayThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a great time at this resort! Next time, we will stay on the Palms side, though. The Seaside Suites side was a bit loud during the day, with a room over the swim up bar. The Palms side appeared to be a little quieter. But, since you have use of the whole complex, the amenities are the same on both sides. Great week-long vacation. They provide everything you need, including access to outside excursions. Will definitely go again!
Se hospedó 7 noches en febrero de 2024
Respuesta de Hotel Management, el 12 mar. 2024
Dear Michelle Thank you for such a wonderful review and for sharing your experiences with us. I’m sure your review will help many with future vacation choices.It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be.We hope that El Dorado Seaside Suites Riviera Maya, a SPA Resort, will be your preferred resort for your next visit to the Riviera Maya and Mexico.Kind RegardsYour Hotel Management

10/10 Excelente

sonya

Le gustó: Limpieza y servicio y personal
Se hospedó 6 noches en marzo de 2024
Respuesta de Hotel Management, el 12 mar. 2024
Dear sonyaThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Charles

Viaje en grupo, Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Loved the beautiful grounds and the friendly, helpful staff. Promised Martin in the Driftwood a shout-out. Hey Martin! Really appreciate your service! Food is plentiful, great tasting, wide variety with many local choices. Gourmet might be a stretch but value is certainly there.
Se hospedó 5 noches en febrero de 2024
Respuesta de Hotel Management, el 12 mar. 2024
Dear CharlesThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Adam

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Beach Cabanas at this property are great, and you don’t have to get up early in the morning to reserve these types of things like other places. Nice walk in beach access as well.
Se hospedó 5 noches en febrero de 2024
Respuesta de Hotel Management, el 12 mar. 2024
Dear AdamThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

6/10 Aceptable

Bryan

Viaje en pareja
Le gustó: Servicio y personal
The property was nice. But the food was limited and the size of the resort has everything spread out to the point where you have no ideal what’s going on half the time. The service is great and the staff keeps things looking nice. Rooms were cleaned daily and done very well. Some things in the room are outdated and show wear and tear. It was a fun vacation and not bad for the money.
Se hospedó 6 noches en febrero de 2024
Respuesta de Hotel Management, el 12 mar. 2024
Dear Bryan,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

6/10 Aceptable

Tanisha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Management, el 6 feb. 2024
Dear TanishaThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Bueno

Priyank Bhupendrakumar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en enero de 2024
Respuesta de Hotel Management, el 6 feb. 2024
Dear Priyank BhupendrakumarThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Jessica Lynn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful rooms, great food and lots of options for entertainment.
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Management, el 31 ene. 2024
Dear Jessica LynnThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

6/10 Aceptable

Angelique

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pros: the property is beautiful, well-maintained, and very clean. The beach is stunning! Shuttles were readily available but we enjoyed walking throughout the resort. The rooms were very nice with a pool area right outside the window. We were on the 2nd floor so no real benefit. Still a cool experience. The Mexican and Italian restaurants were excellent. Every single staff member we met was great! Spa was wonderful! Cons: limited nightlife after 10 although the foam and silent parities were a blast. Lunch options were awful which is not great when you’re drinking. None of the restaurants served or allowed food at the bars, pools, or beaches. The sit down restaurants were a 2 hour wait. Breakfast service was better but long waits at times.
Se hospedó 5 noches en enero de 2024
Respuesta de Hotel Management, el 29 ene. 2024
Dear AngeliqueThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Bueno

adolfo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff made the whole experience pleseant. All inclusive alcohol bottles low quality
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Management, el 24 ene. 2024
Dear adolfoThank you for your post, it was a pleasure to host your vacation.We are truly very sorry for what seems to have been a disappointing experience with the drinks.Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management

10/10 Excelente

LeDarin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful views...Staff was very friendly and met some real nice people there‼️
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Management, el 23 ene. 2024
Dear LeDarinThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Scotti Patrice

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely perfect! I loved it and they made my birthday so special!
Respuesta de Hotel Management, el 22 ene. 2024
Dear Scotti PatriceThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Bueno

Adrian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Gerencia General , el 15 ene. 2024
Estimado Adrian,Gracias por elegir El Dorado Seaside Suites Riviera Maya, un SPA Resort, como anfitriones de su visita más reciente a México y a Riviera Maya.Fue un placer recibirlo y ciertamente esperamos que El Dorado Seaside Suites Riviera Maya, un SPA Resort, se convierta en su resort preferido en futuros viajes.Atentamente, Gerencia general

8/10 Bueno

Gerardo

Se hospedó 4 noches en enero de 2024
Respuesta de Gerencia General , el 15 ene. 2024
Estimado Gerardo ,Gracias por elegir El Dorado Seaside Suites Riviera Maya, un SPA Resort, como anfitriones de su visita más reciente a México y a Riviera Maya.Fue un placer recibirlo y ciertamente esperamos que El Dorado Seaside Suites Riviera Maya, un SPA Resort, se convierta en su resort preferido en futuros viajes.Atentamente, Gerencia general

10/10 Excelente

Simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Relaxing Oasis
Really great experience! Lovely location with great pool area and cabanas at the beach. The all-inclusive was really good, instead of boring buffet they offering different types of restaurants.
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Management, el 15 ene. 2024
Dear Simon,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Johanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Hotel Management, el 15 ene. 2024
Dear Johanna,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

2/10 Terrible

Spencer

Le gustó: Servicio y personal
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Management, el 15 ene. 2024
Dear Spencer, We are truly very sorry for what seems to have been a disappointing stay.We would like to continue our communication with you, please do not hesitate to contact the customer service department , If you require more detailed follow-up, you can contact us.

10/10 Excelente

Katherine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very welcoming and did a great job. The bars were great as well- having a posted drink list on the app would be really nice, especially for the young adults with us. The buffet, Mexican restaurant, Driftwood, beach snack bar, Japanese restaurant, and beach bbq were delicious. We were able to customize our mini bar which was really nice! We stayed in 2 swim up rooms 7214 & 7216-they were spacious and clean but not high enough for an ocean view which was fine because we spent most of our time at the beach- the beds, hammocks, and chairs were plentiful. The fire show and pottery painting were our favorite activities. I would have happily stayed another couple nights- 4 wasn't enough! My complaints are: 1. The hot tubs and all the pools were very cold. 2. The beaches aren't soft sand and you can't walk from Suites beach side to Palms beach side without leaving the beach and the ocean in front is not really great for swimming- lots of rocks. The beach at Tulum was perfect though! Overall, we'd recommend this place. I've stayed at 8 other resorts in this area and this was one of my favorites. I enjoy ocean swimming and soft sand too much to stay here again though.
Se hospedó 4 noches en enero de 2024
Respuesta de Hotel Management, el 15 ene. 2024
Dear Katherine,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Bueno

Orcelia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you are looking for a nice peaceful getaway this is the resort for you. I wish I would’ve stayed a lot longer to experience a bit more. I would definitely recommend to friends and family
Se hospedó 3 noches en enero de 2024
Respuesta de Hotel Management, el 15 ene. 2024
Dear Orcelia,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Bueno

Mandy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Hotel Management, el 9 feb. 2024
Dear MandyThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Bueno

Calvin Todd

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay at the Eldorado seaside suites. We stayed in a honeymoon suite which was very spacious and quiet. The shower alone was as big as our half bath at home. The staff was very attentive and room service was prompt. There is a variety of restaurants and all were good. My wife and I preferred the seaside market that is buffet style and no reservation is required. We took a tour to Chichén Itzá that was fun and also drove to Tulum and Alkumal for snorkeling. Cell service was spotty and signage isn’t good even with fluent Spanish, so get good directions before leaving the resort. The beach in front of our building wasn’t swimmable and you need to take a shuttle around the nude beach to get to a good beach. It’s about a five minute trip. Shuttles are needed to get around to restaurants and bars also as the property is sprawling. Shuttles show up regularly every 10 or 15 minutes. Overall we thought it was a good place to stay.
Se hospedó 9 noches en diciembre de 2023
Respuesta de Hotel Management, el 15 ene. 2024
Dear Calvin Todd,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Darcie Ann

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 6 noches en septiembre de 2023
Respuesta de Hotel Management, el 15 ene. 2024
Dear Darcie Ann, Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Anthony

Se hospedó 7 noches en diciembre de 2023
Respuesta de Hotel Management, el 15 ene. 2024
Dear Anthony,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Bueno

Kelly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 6 noches en diciembre de 2023
Respuesta de Hotel Management, el 15 ene. 2024
Dear Kelly,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Cale

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Massive property with great rooms and staff. It definitely has a more relaxed honeymoon vibe and not much of a party place although there are plenty of opportunities to get after it, and plenty of beach, food, drinks and pools to enjoy at a very affordable price.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Management, el 16 ene. 2024
Dear CaleThank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Lisa

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management, el 15 ene. 2024
Dear Lisa,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Kirsis

Viaje en pareja
Le gustó: Servicios
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Management, el 15 ene. 2024
Dear Kirsis,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Shaan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great honeymoon thanks to all the wonderful staff!
Se hospedó 8 noches en noviembre de 2023
Respuesta de Hotel Management, el 15 ene. 2024
Dear Shaan,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Tyra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Management, el 15 ene. 2024
Dear Tyra,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Bueno

Corey John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en noviembre de 2023
Respuesta de Hotel Management, el 15 ene. 2024
Dear Corey John,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

10/10 Excelente

Ashley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Older crowd but not crowded. Fun parties, fast service, spacious room, decent food. Scenic beach and photo ops throughout the property. Comfortable bed, climate controlled room. We had privacy when we needed it and met friendly people when we wanted to be socialble. The shuttles dont come as often as i'd like but the property is walkable if you are able bodied
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management, el 15 ene. 2024
Dear Ashley,Thank you for your post, it was a pleasure to host your vacation.We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!Kind RegardsYour Hotel Management.

8/10 Bueno

Alain, Malone

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We didn’t like the beach in front of the Suites but like the one in front of the Palms.We didn’t like the fact that we got awakened twice during the night around 1:30 am by people screaming, yelling and doing the party around our room that we had upgraded to the 6th floor during our 11 night stay
Se hospedó 10 noches en noviembre de 2023