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Opiniones de Fairfield by Marriott Kathmandu

3 out of 5
Fairfield by Marriott Kathmandu
Tridevi Marg, KMC- 29, Kathmandu

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 120 de 197 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 56 de 197 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 15 de 197 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 197 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 197 opiniones" "

9.2/10

Limpieza

9.4/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ebbe Valdemar

Se hospedó 1 noche en mayo de 2022
Respuesta de Anil, el 18 jul. 2023
Dear Guest, Greetings from Fairfield by Marriott Kathmandu! Thank you for taking the time to share your experience with us. Our team is delighted to know you enjoyed your stay with us. It was a pleasure to host at Fairfield Kathmandu and we look forward to welcoming you back soon.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo bien. La atención del personal es excelente, tanto en recepción como en el restaurant. Felicidades
Se hospedó 7 noches en enero de 2020
Respuesta de Fairfield Kathmandu, el 5 feb. 2020
Dear Guest, Greetings from Fairfield by Marriott Kathmandu!! We highly appreciate you taking the time to write us a review. We are delighted to hear that you enjoyed your time with us and enjoyed the hospitality of our associates. Thank you for staying with us and we look forward to welcoming you soon. Regards, Fairfield Kathmandu Team

10/10 Excelente

Ruth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean,pleasant, excellent service.
Se hospedó 4 noches en mayo de 2024

8/10 Bueno

Jin

Le gustó: Condiciones de la propiedad
The best location to shop around and eat around in town.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Ashok

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I did not relish the food spread, whether it was breakfast or for dinner…. Hence gave rating a notch lower..
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Ricksang, Woodstock

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Look no further! If you’re planning on staying in Kathmandu this is the hotel. Extremely clean safe property and the staff is experience and accommodating. The room was very clean. Nice faux wood floor with no carpeting. AC works great. Next to all the amazing shops in the mall easy access points to get to many of the surrounding temples. I really enjoyed the buffet breakfast every morning with local cuisine and fresh made omelette, fruit, and vegetable choices. I’d like to give an extra shout out to Riya, Priya, Gina, Aakrit, and Bina for going out of there way to make my experience so much better. I am looking forward to going back!
Se hospedó 8 noches en marzo de 2024

8/10 Bueno

Ajay

Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Michael

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing
Amazing hotel, in a great location of Kathmandu. Very clean, great breakfast buffet. And probably the best thing about the hotel is the amazing service and staff. I will definitely be coming back, next time I’m in Kathmandu.
Se hospedó 5 noches en febrero de 2024

10/10 Excelente

ian

Viaje de negocios
Excellent hotel and central
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jerome

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing. Best Value in Kathmandu
Absolutely fantastic stay. Beautiful properly, excellent location. Room spacious and well appointed. The staff is excellent: kind, attentive, always helpful. Food at the restaurant spectacular. Half the price of similar properties. Don’t miss it!
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Masashi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location to take a walk around Thamel area. Comfort to stay.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Nirjhar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

NAVIN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place to stay
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Huichi

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Stanley, flushing

Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Julia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and helpful staff, super clean, great location in Thamel, quiet with good blackout curtains for sleeping
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

marco

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
The staff was excellent , Sunita the manager and staff did everything possible to make our stay easy and pleasant
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Elite

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Daniel

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Nice staff but not a good hotel
Unfortunately not a very good hotel. The air conditioner is blowing right in the bed, making it impossible to turn it on when you sleep. And when you turn the AC off there is no air left in the room. And unfortunately, it is not possible to open the window. So no ventilation in the room at all. When you shower the water from the shower goes into the bedroom. And you can smell mold in the room. The staff was however very friendly and tried to help us, but in the end, we had to change the hotel. And even if they were very nice, no offer to reduce the price for the one night that we spent. So I'm very sorry to say that I can not recommend this hotel.
Se hospedó 4 noches en septiembre de 2023

8/10 Bueno

VANITA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was goog
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
서비스, 아침식사 만족. 객실 컨디션 양호.
Se hospedó 2 noches en agosto de 2023
Respuesta de The Fairfield Team, el 21 ago. 2023
Dear Guest,Thank you for choosing Fairfield by Kathmandu Marriott Hotel for your stay. We're delighted to hear that you enjoyed our services, breakfast, and well-maintained rooms. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable experience.Warm regards,

10/10 Excelente

Saiesh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Fairfield by Kathmandu Marriott Hotel, el 21 ago. 2023
Dear Saiesh,Thank you for sharing your wonderful experience at Fairfield! We're thrilled to hear that your stay was a perfect 10 out of 10. Our team is delighted to have played a part in making your time with us exceptional. We look forward to welcoming you back for another delightful stay in the future.Warm regards,

10/10 Excelente

Anuket

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
NIce hotel in the Thamel area that is walking distance from most of the action. The staff are pleasant and helpful and the rooms are good. The restaurant is nice with good breakfast and dinner options. Overall, a good experience.
Respuesta de The Fairfield Team, el 15 ago. 2023
Dear Anuket,Thank you for your wonderful review and for choosing Fairfield by Marriott Hotel Kathmandu! We're thrilled to hear that you enjoyed your stay with us in the vibrant Thamel area. Our team is delighted that you found our staff pleasant and helpful, and our rooms are up to your expectations. We're glad you liked the restaurant offerings as well.Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another great experience soon!Warm regards,

10/10 Excelente

Kelly

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had many bags when we arrived from the airport. The staff helped to unload them from the taxis and stored them for us during our stay. They were able to get us checked in early and the staff was always very friendly. Breakfast was much more extensive than I expected. Worth the money for sure! We have stayed here a couple of times when traveling through Kathmandu and we will be coming back.
Se hospedó 1 noche en julio de 2023
Respuesta de Fairfield by Marriott Hotel Kathmandu, el 15 ago. 2023
Dear Kelly,Thank you so much for your lovely 5-star review! We're thrilled to hear that our staff could assist you with your bags and make your check-in process smooth. It's wonderful to know that you enjoyed our friendly service and the extensive breakfast spread. We can't wait to welcome you back to Fairfield by Marriott Hotel Kathmandu on your future travels through Kathmandu!Best regards,

10/10 Excelente

Davi

Se hospedó 7 noches en julio de 2023
Respuesta de The Fairfield Team, el 22 ago. 2023
Dear Davi,Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience at Fairfield by Kathmandu Marriott Hotel. Your kind words mean a lot to us. We look forward to welcoming you back soon for another memorable stay.Warmest regards,

10/10 Excelente

Kamal

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en julio de 2023
Respuesta de Anil, el 18 jul. 2023
Dear Kamal, Thank you for your wonderful review sir, we would love to welcome you again in Fairfield next time you are in Kathmandu.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good location accessible to major sites. Staff super courteous, especially reception and dining. Decent menu of non-local fare.
Se hospedó 2 noches en junio de 2023
Respuesta de Fairfield by Marriott Kathmandu, el 18 jul. 2023
Dear John, Thank you for your wonderful review sir, we would love to welcome you again in Fairfield next time you are in Kathmandu.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good location in heart of Katmandu. Lives up to the Marriott standards, which is why I booked it. Staff extraordinary helpful. Restaurant offers a varied menu and good hours.
Se hospedó 1 noche en junio de 2023
Respuesta de Fairfield by Marriott Kathmandu, el 18 jul. 2023
Dear John, Thank you for your wonderful review sir, we would love to welcome you again in Fairfield next time you are in Kathmandu.

10/10 Excelente

Nathan, North Attleboro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were welcomed to the hotel by a staff member named Ashmita. She did a great job of checking us in and welcoming us to the hotel.
Se hospedó 1 noche en junio de 2023
Respuesta de Anil, el 18 jul. 2023
Dear Nathan, Thank you for your wonderful review sir, we would love to welcome you again in Fairfield next time you are in Kathmandu.

8/10 Bueno

Willy

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff and clean facilities. Highly recommended!
Se hospedó 2 noches en mayo de 2023
Respuesta de Anil, el 18 jul. 2023
Dear Willy, Thank you for your wonderful review, sir, we would love to welcome you again in Fairfield next time you are in Kathmandu.

10/10 Excelente

Lawrence

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly and close walk to old town
The staff is very welcoming and attentive. Always concerned about your happiness
Se hospedó 4 noches en junio de 2023
Respuesta de Anil, el 18 jul. 2023
Dear Lawrence, Thank you for your wonderful review, we would love to welcome you again in Fairfield next time you are in Kathmandu.

10/10 Excelente

Glenn Tomomichi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Preparing to fly home
We are completing our trip in Nepal and it was nice to spend the night in a clean Western style place before we caught our flight home.
Se hospedó 1 noche en junio de 2023
Respuesta de Anil, el 18 jul. 2023
Dear Glenn, Thank you for your wonderful review, we would love to welcome you again in Fairfield next time you are in Kathmandu.

6/10 Aceptable

Yan

No le gustó: Servicio y personal y condiciones de la propiedad
For the 5 nights I stayed, only the first night I had hot water for shower. The remaining 4 nights, the shower water was COLD. Complained to front desk, said other rooms had the same problem and they'd fix it within the day, but the water just never became hot. Complained again, and nothing changed. The front desk people didn't offer anything (partial refund, etc.) as a gesture for apology. Having cold shower for 4 days in a roll was such a terrible experience especially when you were staying in a reputable hotel and the staff just weren't being helpful. Also shower water flooded onto bathroom floor easily due to cracks of door. Else was ok, but overall disappointed with the service and conditions. Location is great, safe and quiet, and walkable to Thamel.
Se hospedó 3 noches en mayo de 2023
Respuesta de Anil, el 18 jul. 2023
Thank you for your feedback. I’m sorry to hear you had such an experience, but we really appreciate you bringing this issue to our attention. we will try to note these things and will improve it from now onwards. Thank you once again, we would love to welcome you again in Kathmandu.

6/10 Aceptable

Karma

Se hospedó 3 noches en abril de 2023
Respuesta de Anil, el 18 jul. 2023
Thank you for your feedback. Thank you once again, we would love to welcome you again in Kathmandu.

10/10 Excelente

Teresa

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2023
Respuesta de Anil, el 18 jul. 2023
Thank you for your amazing review, Teresa. we would love to welcome you again in Kathmandu.

10/10 Excelente

Norhisam

Se hospedó 2 noches en marzo de 2023
Respuesta de Anil, el 18 jul. 2023
Thank you Norhisam, for your amazing review. we would love to welcome you again in Kathmandu.

8/10 Bueno

Hyuncheol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023
Respuesta de Anil, el 18 jul. 2023
Thank you for your feedback. We would love to welcome you again in Kathmandu.

10/10 Excelente

Chadwick, Apison

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel!
Se hospedó 3 noches en marzo de 2023
Respuesta de Anil, el 18 jul. 2023
Thank you Chadwick for your wonderful review. We would love to welcome you again in Kathmandu.

8/10 Bueno

Kandukuri

Se hospedó 2 noches en marzo de 2023
Respuesta de Anil, el 18 jul. 2023
Thank you, Kandukuri, for your feedback. We would love to welcome you again in Kathmandu.

8/10 Bueno

shivani

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay but needs improvement.
comfortable stay but few points can be looked into rooms are small and we bang to fall all time because door tv and almirah all clash even people coming has to be careful clashing with TV Breakfast needs to add variety same breakfast really need to add items rest overall its good.
Se hospedó 5 noches en febrero de 2023
Respuesta de Anil, el 18 jul. 2023
Thank you for your feedback. I’m sorry to hear you had such an experience, but we really appreciate you bringing this issue to our attention. we will try to note these things and will improve it from now onwards. Thank you once again, we look forward to welcoming you again in Kathmandu.

8/10 Bueno

Siddhartha

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Hotel is at an excellent location ! Service and attitude of staffs are also excellent. Major drawback is the smaller rooms and no proper view from the windows as the property is surrounded by buildings. Quality of food can be improved a bit. One of the best part is the outdoor seating option at its restaurant. An arm's throw from the Thamel market makes it convenient to stroll and shop at night
Se hospedó 4 noches en febrero de 2023
Respuesta de Anil, el 18 jul. 2023
Thank you for your feedback. I’m sorry to hear you had such an experience, but we really appreciate you bringing this issue to our attention. we will try to note these things and will improve it from now onwards. Thank you once again, we would love to welcome you again in Kathmandu.

6/10 Aceptable

Rajashekar

Se hospedó 2 noches en febrero de 2023
Respuesta de Anil, el 18 jul. 2023
Thank you for your feedback. We would love to welcome you again in Kathmandu.

8/10 Bueno

Kandukuri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023
Respuesta de Anil, el 18 jul. 2023
Thank you Kandukuri for your feedback. We would love to welcome you again in Kathmandu.

10/10 Excelente

Khem

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It is good
Se hospedó 1 noche en enero de 2023
Respuesta de Anil, el 18 jul. 2023
Thank you for your amazing review Khem. Thank you once again, we would love to welcome you again in Kathmandu.

10/10 Excelente

JONGHYE

Se hospedó 1 noche en enero de 2023
Respuesta de Anil, el 18 jul. 2023
Thank you for your amazing ratings Jonghye. We would love to welcome you again in Kathmandu.

10/10 Excelente

Ka Lok

Se hospedó 3 noches en diciembre de 2022
Respuesta de Anil, el 18 jul. 2023
Thank you for your amazing star ratings. We would love to welcome you again in Kathmandu.