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Opiniones de Hotel Yak & Yeti

5 out of 5
Hotel Yak & Yeti
Durbar Marg, Kathmandu

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 86 de 248 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 96 de 248 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 40 de 248 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 248 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 248 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

7.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sergio, Mx

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel, cerca de Thamel
Hotel muy bonito, cerca de Thamel pero no en esa area asi que se siente mas tranquilo. Jardines muy bonitos, desayuno super variado y rico, bar muy bien, hay una casino. Habitaciones comodas, muy buen servicio. Saliendo del hotel hay muchas tiendas y son unos 15 minutos caminando a Thamel.
Se hospedó 2 noches en octubre de 2017
Respuesta de Monika Petra Scheiblauer, el 7 nov. 2017
Dear Valued Guest, Thank you so much for sharing your feedback regarding your recent stay with us. We are very happy to see that you like our room, garden, breakfast, bar & service. It is wonderful to see you enjoyed the facility and your overall experience was good. Give us the opportunity to serve you again in near future. Looking forward to welcome you back again in our hotel. Best Regards,

6/10 Aceptable

Claudio Hernan, MEXICO

Le gustó: Limpieza y comodidad de las habitaciones
Hotel bonito con muy mal servicio y atención
Es un hotel con bonitas instalaciones, céntrico pero con muy mal servicio de comidas y servicio de habitación. Caras y sin opciones y variedad. Se entiende que pasaron por un sismo hace meses pero como otros hoteles de la zona y restaurantes pueden dar buen servicio alrededor de ellos y ellos sigan excusándose en ello para brindarlo.

10/10 Excelente

farouq, mishawaka

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
location is perfect. I wish they have more restaurants inside
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Marleny, Ossining

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is an oasis in Kathmandu.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Marleny, Ossining

Se hospedó 6 noches en abril de 2024

10/10 Excelente

Shoba R

Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Flint

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Gobinath

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en julio de 2023

6/10 Aceptable

sarah

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Terrilisa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff made my visit one I’d never forget. Anamika was very welcoming and made my stay her personal mission to be great. Her recommendations advice and attention to my desires were met with the highest respect. I definitely recommend the Yak & Yeti for any travel need. They offer a personalized experience at the travel desk and spa. They offer space for events personal or professional. On site dining consists of bar, buffet and fine dining. Enjoy your stay! I did!!
Se hospedó 4 noches en febrero de 2023
Respuesta de Hotel Yak & Yeti, el 25 feb. 2023
Dear Terrilisa,Greetings from Hotel Yak & Yeti, Kathmandu!Thank you for taking the time to share your positive feedback about your stay with us. We are thrilled to hear that you were provided the excellent service from the team and that our staff made you feel welcomed and well taken care of. We are delighted that the recommendations, advice & attention provided by Anamika was exceptional and appreciate your kind words regarding her personalized service. We will surely pass your regards to Anamika & the Team.We are glad that you had an excellent experience with us and we look forward to welcoming you back soon.Many Thanks.Best Regards,Hotel Yak & Yeti

4/10 Malo

MASAKAZU

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en enero de 2023

8/10 Bueno

mohit

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios

8/10 Bueno

Jeannette, Kailua Kona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Yak and Yeti would be so much better if they -like good hotels around the world - would adopt 'green' policies. Give guests the option to NOT have bedsheets changed every day. And PLEASE have an alternative to using so many plastic water bottles! This has to end for guests to not feel guilty about their excessive use of plastic while staying there. Every thing else was great, appreciated the design and aesthetics in the building.
Se hospedó 6 noches en diciembre de 2022
Respuesta de Hotel Yak & Yeti, el 14 ene. 2023
Dear Jeannette,Greetings from Hotel Yak & Yeti, Kathmandu!Thank you very much for sharing your valuable feedback regarding your stay. We are very happy to learn about your stay being comfortable and your appreciation of the design & aesthetics of the hotel.We have very well noted your feedback regarding the 'Green' policies. We also encourage our guests to adopt the environment friendly atmosphere at the hotel which help in plastic management and to follow the reuse & recycle process.We will be extremely delighted to welcome you back at Hotel Yak & Yeti in near future and assure you that we will certainly implement more measures for being an example of environment friendly/ Sustainable hotel in Nepal.Many Thanks.

10/10 Excelente

Suresh

Se hospedó 1 noche en abril de 2022

10/10 Excelente

Rohit

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel is in quite and peaceful place, the staff were friendly and helpful. For us it was money well spend.
Se hospedó 3 noches en abril de 2022

4/10 Malo

MAHENDRA

Se hospedó 2 noches en abril de 2022

2/10 Terrible

Rajiv

Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Sanidhya

Se hospedó 1 noche en enero de 2022

8/10 Bueno

Padma Nath

Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Ashok mani

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Every thing was best
Se hospedó 2 noches en agosto de 2021
Respuesta de Hotel Yak & Yeti. , el 25 ago. 2021
Dear Mr Ashok Mani, Thank you for your wonderful feedback. We are glad to know that you enjoyed our hospitality service and we are able to exceed your expectations. Thank you for choosing for choosing Hotel Yak & Yeti and hope to see you again. Regards,

10/10 Excelente

Alisha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021
Respuesta de Hotel Yak & Yeti Team, el 20 jul. 2021
Dear Valued Guest, Thank you very much for rating us 10/10 after your stay with us. We are extremely happy and proud you found our products and services up to you expectations. We look forward to welcoming you back again soon.

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en abril de 2021
Respuesta de Hotel Yak & Yeti Team, el 4 ago. 2021
Dear Valued Guest, Warm Greetings from Hotel Yak & Yeti! We thank you for taking the time to provide us with your valuable feedback. We regret you did not experience the best of our hospitality. In order to address your concerns and improve on our offerings, please do let us know what and where we can improve on. Allow us another opportunity to serve you and make your next visit a memorable one. We look forward to welcoming you back again. Best Regards, Hotel Yak & Yeti Team

10/10 Excelente

Alexis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Outstanding service, food and location
This lovely hotel deserves its outstanding reputation - not only because it is physically charming and lovely, but because both the food and staff are outstanding. I stayed a week alone at the Yak and Yeti before departing for a trek to EBC. The staff went out of their way to make sure I was comfortable. Every morning I ate at their delicious breakfast buffet. There were selections featuring Indian, Nepali, and American foods, as well as made to order omelettes. As someone else noted, their gardens are like an oasis from the chaos of Kathmandu. I am going to get caught in the lockdown upon my return from EBC, and I intend to spend my lockdown time at the Yak and Yeti - I can't think of a better place to be "stuck". I look forward to returning there soon!
Se hospedó 6 noches en abril de 2021
Respuesta de Monika, el 11 may. 2021
Dear Alexis, Welcome back at the Yak & Yeti. It is a great pleasure to be your host over the next few days. I would like to thank you for your wonderful feedback. It is a great pleasure for all of us at the Yak & Yeti to receive such motivational comments. We are happy you are enjoying your stay. Best regards Monika

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y servicios
Stayed here two times--for a few days before our trek, and a couple of days after our trek. No hot showers on the first stay, but the showers were nice and hot the second stay. There were fewer people in the hotel on the second stay. Got some food poisoning at the end of my stay.
Se hospedó 2 noches en marzo de 2021
Respuesta de Sagar, el 29 abr. 2021
Dear Valued Guest, We thank you for sharing your feedback about your past two stays with us. While we are glad you had somewhat better experience on the second visit, we regret to know we were unable to meet your expectations for the first stay. Since we could not find your contact details in this review, we kindly request you to send us your contact details we can understand the food related issue better and offer you our insight on it. We thank you again for taking the time to provide these valuable feedback and we hope you will give us another chance to serve in the coming days. Sincerely, Hotel Yak and Yeti Team

10/10 Excelente

mahmudul

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021
Respuesta de Nischaya, el 25 abr. 2021
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards, Nischaya Lacoul E-Commerce Executive

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
It is clean, Bed was not good enough. Room had no chair to sit Poor location
Se hospedó 1 noche en febrero de 2020
Respuesta de Nischaya Lacoul, el 6 mar. 2020
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

4/10 Malo

Cliente verificado

Viaje familiar
La photo montre L’ancien hôtel Yak et Yéti qui a été transformé en convention center inaccessible aux clients...l’hôtel actuel est une bâtisse sans charme des années 1980 qui est en travaux (fevri
Se hospedó 2 noches en febrero de 2020
Respuesta de Nischaya Lacoul, el 9 feb. 2020
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personale gentilissimo ottimo ristorante indiano interno
Se hospedó 4 noches en enero de 2020
Respuesta de Nischaya Lacoul, el 6 feb. 2020
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en noviembre de 2019
Respuesta de Nischaya Lacoul, el 1 dic. 2019
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2019
Respuesta de Nischaya Lacoul, el 28 nov. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2019
Respuesta de Nischaya Lacoul, el 28 nov. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2019
Respuesta de Nischaya Lacoul, el 28 nov. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ヤクイエティ
すごく格式のある良いホテル
Se hospedó 2 noches en noviembre de 2019
Respuesta de Nischaya Lacoul, el 1 dic. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en noviembre de 2019
Respuesta de Nischaya Lacoul, el 18 nov. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en noviembre de 2019
Respuesta de Nischaya Lacoul, el 18 nov. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

4/10 Malo

Matthew

Viaje en grupo
Le gustó: Comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2019
Respuesta de Nischaya Lacoul, el 17 nov. 2019
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

10/10 Excelente

Veronica

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
An exceptional value and experience
Hotel Yak and Yeti is a lovely place to stay that works very hard to meet your every need. The service is impeccable, the facilities clean and the atmosphere very warm. We will most definitely return on our next trip to Nepal.
Se hospedó 2 noches en octubre de 2019
Respuesta de Nischaya Lacoul, el 24 oct. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 Excelente

Veronica

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent value!
The accommodations were outstanding as was the service. I will definitely return to the Yak and Yeti upon my next trip to Kathmandu.
Se hospedó 1 noche en octubre de 2019
Respuesta de Nischaya Lacoul, el 21 oct. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

8/10 Bueno

Alexandro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2019
Respuesta de Nischaya Lacoul, el 21 oct. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Made mistake check in was fine Nice hotel with excellent massage therapist
Se hospedó 1 noche en octubre de 2019
Respuesta de Nischaya Lacoul, el 18 oct. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 Excelente

MARK

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
Very nice property located in a quiet space in noisy Kathmandu. Highly recommended.
Se hospedó 2 noches en octubre de 2019
Respuesta de Nischaya Lacoul, el 13 oct. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

4/10 Malo

MASANAO

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
5星のホテルなのに、部屋が黴臭く、とても不愉快でした。高い部屋なのに、招く方の準備がなってない。残念！
Se hospedó 5 noches en septiembre de 2019
Respuesta de Nischaya Lacoul, el 13 oct. 2019
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

4/10 Malo

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Needs an update — carpet in the room is dirty & smells.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Nischaya Lacoul, el 1 oct. 2019
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. Regards,

8/10 Bueno

Arun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mr.
My. stay was very pleasant. The front desk personnel were very courteous and friendly. Both check-in and check-out were pretty smooth and quick. It is a magnificent property. The regal architecture is simply amazing. Room cleanliness was very good and the restaurants were excellent too.
Se hospedó 5 noches en septiembre de 2019
Respuesta de Nischaya Lacoul, el 30 sept. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
I'm sure this was once an incredible property- but it has become quite dated. The room wasn't very clean- there was dirt in the corners and piles of hair stuck along furniture. The check in process was incredibly slow- despite having a full staff to man the desk. The breakfast (which, the original restaurant was under construction, so we had to use another area) was so terrible- I only had a bite of dry pastry and a coffee- and even after letting them know that I no longer wanted to eat there- was charged full price- nearly $20USD. Any other hotel would have apologized and taken that off the bill- knowing I ate nothing. Despite my complaints of uncleanliness and poor food- generally, the staff were lovely and tried to be helpful. The service is fine. But you can do much better for the price in Kathmandu.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Nischaya Lacoul, el 15 sept. 2019
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

8/10 Bueno

Jay R

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Elevator has some problems and the power goes out briefly at times which can be scary if in the elevator at that time. The lounge is ok. It is only open from 5:30 - 8:30 or so.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Nischaya Lacoul, el 14 sept. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. Our hotel aims to provide a truly unique experience. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future.

6/10 Aceptable

GlobalTraveler, Houston, Texas

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This property is old and the recommended by the U.S. organizations as it i meets the U.S. standards for safety. But it is an old hotel, bathroom smells of urine, no plugs in normal range. Everything is under the tables or behind the end table. They only give three towels, no face towel. These are first world issues. But for the cost you are paying you do not get the items you need. The people are great. But I am sure the management just wants to make money and cut the cost down.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Nischaya Lacoul, el 12 sept. 2019
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

8/10 Bueno

종훈

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
카트만두 첫 여행에 최고
카트만두 첫 여행할 때 좋은 숙박지의 하나. 오래된 건물이긴 하지만 관리상태나 주변환경 음식 및 서비스는 전반적으로 좋음.
Se hospedó 7 noches en agosto de 2019
Respuesta de Nischaya Lacoul, el 2 sept. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 Excelente

종훈

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
카트만두 역사를 말해주는 5성급 호텔
오래된 5성급 호텔이면서 서비스 좋고, 음식도 훌륭함. 다양한 뷔페식을 맛볼 수 있음. 케익과 밀크쉐이크는 어린이들에게 인기가 많을듯
Se hospedó 9 noches en agosto de 2019
Respuesta de Nischaya Lacoul, el 23 ago. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future.