Exterior
Ver disponibilidad

Opiniones de Holiday Inn Express & Suites Kelowna - East, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Kelowna - East, an IHG Hotel
1620 Powick Road, Kelowna, BC

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 722 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 213 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 30 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 1003 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de JD, el 29 ene. 2024
Dear Jorge, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Antonio

Se hospedó 1 noche en agosto de 2023
Respuesta de JD, el 26 sept. 2023
Dear Antonio, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buena experiencia, solo se escucha mucho el tráfico de la calle y las camas de hunden y duele la espalda
Se hospedó 5 noches en enero de 2022

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente atención todo muy limpio , es un lugar muy agradable , el desayuno incluido tb bueno
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Wai Yin Loesa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room is clean, comfortable and big. The staff are friendly.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Karen

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a great, pet-friendy option with a wonderful breakfast.
Se hospedó 1 noche en mayo de 2024
Respuesta de JD, el 9 may. 2024
Dear Karen, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

8/10 Bueno

Sheldon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, but be warned very very noisy wood construction. You can hear people all day and night long walk up and down the hallway. There always seem to be multiple sports teams there every stay. Consider yourself warned! .... but other than that great quick stay hotel. Great breakfast too!
Se hospedó 3 noches en abril de 2024
Respuesta de JD, el 9 may. 2024
Dear Sheldon, Thank you for taking the time to tell us about your experience at Holiday Inn Express KELOWNA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Regards, HIEK TEAM

4/10 Malo

Dan

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza y servicio y personal
Property adjoins a mini mall and highway and is extremely noisy. The lot and surrounding industrial area is dirty and dark at night. Also was charged extra for “damage deposit” and a surcharge for our dog when we specifically ordered a “pet” room.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Elaine

Viaje en pareja
Enjoyed my stay. Breakfast was fantastic
Se hospedó 1 noche en mayo de 2024
Respuesta de JD, el 9 may. 2024
Dear Elaine, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

6/10 Aceptable

Ron

Viaje en pareja
Le gustó: Limpieza
I liked the location of this hotel. What I did not like was how noisy the hotel was. Kids running around (youth hockey and soccer teams staying over the weekend) could be heard as this hotel is not very sound proof (the floors are very noisy).
Se hospedó 3 noches en abril de 2024
Respuesta de JD, el 2 may. 2024
Dear Ron, Thank you for taking the time to tell us about your experience at Holiday Inn Express KELOWNA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Regards, HIEK TEAM

8/10 Bueno

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice ,clean and convenient
Se hospedó 2 noches en abril de 2024
Respuesta de JD, el 2 may. 2024
Dear Amy, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

8/10 Bueno

Lana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was great, breakfast delicious, attentive staff, very clean
Se hospedó 1 noche en abril de 2024
Respuesta de JD, el 2 may. 2024
Dear Lana, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Catherine

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent place to stay, no complaints.
Se hospedó 3 noches en abril de 2024
Respuesta de JD, el 2 may. 2024
Dear Catherine, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

8/10 Bueno

Kari, Bonnington

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms are spacious enough , have stayed here several times. Breakfast included is a nice bonus .
Se hospedó 1 noche en abril de 2024
Respuesta de JD, el 2 may. 2024
Dear Kari, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Jocelyn

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de JD, el 2 may. 2024
Dear Jocelyn, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

8/10 Bueno

Chin Yu

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Christine

No le gustó: Servicio y personal
The staff were horrible to my daughter and husband. I paid for two nights for them as the airline lost their luggage and they would not let them check in as I wasn’t there. They had no way to pay themselves as their cards were all in the lost luggage. Staff refused to check them in or try to come to a solution. Horrible/rude staff even after I talked to them to approve them checking in under my name. I would never use this hotel
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Sheldon

Viaje familiar
best hot breakfast,comfy beds, really nice sized rooms….very convenient location.
Se hospedó 2 noches en abril de 2024
Respuesta de JD, el 15 abr. 2024
Dear Sheldon, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

8/10 Bueno

Amarpreet

Se hospedó 1 noche en marzo de 2024
Respuesta de Amarpreet, el 2 may. 2024
Dear Dave, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the feedback. We look forward to welcoming you again. Regards, HIEK Team

8/10 Bueno

Jeff

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de JD, el 18 abr. 2024
Dear Jeff, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Duane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de JD, el 11 abr. 2024
Dear Duane, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Lance

Viaje familiar
Clean and great staff.
Se hospedó 2 noches en abril de 2024
Respuesta de JD, el 11 abr. 2024
Dear Lance, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

kelly

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beds were super comfy
Se hospedó 1 noche en abril de 2024
Respuesta de JD, el 11 abr. 2024
Dear Kelly, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Doug

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thanks for a great stay! Loved the breakfast and staff!
Se hospedó 3 noches en marzo de 2024
Respuesta de JD, el 11 abr. 2024
Dear Doug, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, clean and quiet hotel. Easy access to the mall and downtown. Lots of nearby restaurants. Friendly staff.
Se hospedó 1 noche en abril de 2024
Respuesta de JD, el 11 abr. 2024
Dear Julie, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

8/10 Bueno

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was clean and the price was right. Also, the breakfast was decent.
Se hospedó 1 noche en marzo de 2024
Respuesta de JD, el 4 abr. 2024
Dear Mark, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Sharlene

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean, the layout was good and the staff were nice.
Se hospedó 2 noches en marzo de 2024
Respuesta de JD, el 1 abr. 2024
Dear Sharlene, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

8/10 Bueno

Cari

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de JD, el 1 abr. 2024
Dear Cari, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Gaylord

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly and helpful staff at checkin and checkout.
Se hospedó 1 noche en marzo de 2024
Respuesta de JD, el 28 mar. 2024
Dear Gaylord, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Deana, Kamloops

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Newer property and was a spacious, clean room. Modern. Was really a great stay!
Se hospedó 1 noche en marzo de 2024
Respuesta de JD, el 28 mar. 2024
Dear Deana, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Darrell

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 1 noche en marzo de 2024
Respuesta de JD, el 28 mar. 2024
Dear Darrell, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

paul

Se hospedó 2 noches en marzo de 2024
Respuesta de JD, el 15 abr. 2024
Dear Paul, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

8/10 Bueno

Ryan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hot tub was Luke warm. Everything else was top notch. Love this hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de JD, el 27 mar. 2024
Dear Ryan, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Anney

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Free hot breakfast was excellent every morning and the server guy at breakfast was so joyful and nice that made every morning very cheerful to a great start of the day.
Se hospedó 2 noches en marzo de 2024
Respuesta de JD, el 25 mar. 2024
Dear Anney, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Tianhua

Se hospedó 3 noches en febrero de 2024
Respuesta de JD, el 25 mar. 2024
Dear Tianhua, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Grace Kristine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de JD, el 25 mar. 2024
Dear Grace Kristine, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Cindy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
LOVED our room - it was huge, clean, very well cared for, morning breakfast, pool & hot tub, friendly staff, ample parking (free), convenient for our ski access to Hwy 33 to Big White, lots of food options and shopping nearby.
Se hospedó 1 noche en marzo de 2024
Respuesta de JD, el 25 mar. 2024
Dear Cindy, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

2/10 Terrible

Crystal

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Esther, CRANBROOK

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good clean hotel. Easy access and plenty of parking. Dining options across the parking lot. Large modern rooms. Comfy beds and bedding. Breakfast has a lot of options and plenty of clean seating.
Se hospedó 1 noche en marzo de 2024
Respuesta de JD, el 25 mar. 2024
Dear Esther, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Lovely

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleanliness
Se hospedó 1 noche en marzo de 2024
Respuesta de JD, el 18 mar. 2024
Dear Lovely, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Armin

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Place is clean modern and easy to navigate. Breakfast was quite good and they even have a little snack shop.
Se hospedó 1 noche en marzo de 2024
Respuesta de JD, el 18 mar. 2024
Dear Armin, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

david

Le gustó: Limpieza, servicios, condiciones de la propiedad
Very pleasant front desk staff and a very nice clean motel
Se hospedó 1 noche en marzo de 2024
Respuesta de JD, el 7 mar. 2024
Dear David, Thank you for taking the time to tell us about your experience at Holiday Inn Express KELOWNA . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Regards, Hiek team

10/10 Excelente

Carrie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
😊
Se hospedó 1 noche en febrero de 2024
Respuesta de JD, el 7 mar. 2024
Dear Carrie, Thank you for taking the time to tell us about your experience at Holiday Inn Express KELOWNA . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Regards, Hiek team

10/10 Excelente

Harkirandeep

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Has food options across the parking lot and it was very clean.
Se hospedó 1 noche en febrero de 2024
Respuesta de JD, el 18 mar. 2024
Dear Harkirandeep, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Mary

Se hospedó 1 noche en febrero de 2024
Respuesta de JD, el 21 mar. 2024
Dear Mary, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Ajay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de JD, el 26 feb. 2024
Dear Ajay, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

4/10 Malo

Heather

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jared

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, clean rooms!
Se hospedó 1 noche en febrero de 2024
Respuesta de JD, el 20 feb. 2024
Dear Jared, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

10/10 Excelente

Frantisek

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de JD, el 20 feb. 2024
Dear Frantisek, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay, and we thank you for the amazing feedback. We look forward to welcoming you again. Regards, HIEK Team

8/10 Bueno

David

Se hospedó 1 noche en enero de 2024
Respuesta de JD, el 21 mar. 2024
Dear David, Thank you for taking the time to tell us about your experience at Holiday Inn Express KELOWNA . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Regards, Hiek team